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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/05/16 15:14:37 UTC
[Issue 126971] New: crash while opening file
https://bz.apache.org/ooo/show_bug.cgi?id=126971
Issue ID: 126971
Issue Type: DEFECT
Summary: crash while opening file
Product: Writer
Version: 4.1.2
Hardware: Mac
OS: Mac OS X 10.11
Status: UNCONFIRMED
Severity: Blocker
Priority: P5 (lowest)
Component: open-import
Assignee: issues@openoffice.apache.org
Reporter: ferdinando.pucci@gmail.com
Created attachment 85540
--> https://bz.apache.org/ooo/attachment.cgi?id=85540&action=edit
file that generates the issue
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[Issue 126971] crash while opening file
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126971
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Latest|--- |4.1.2
Confirmation in| |
--- Comment #3 from orcmid <or...@apache.org> ---
(In reply to orcmid from comment #2)
> (In reply to ferdinando.pucci from comment #0)
> > Created attachment 85540 [details]
> > file that generates the issue
>
> Note that this document was produced (as an .odt) from Microsoft Office Word.
>
> It will take more analysis to see how AOO is failing with it.
I confirm that both AOO 4.1.2 and Libre Office 5.0.0 fail to open the document
on Windows 10 Pro x64.
The .odt document opens successfully in Microsoft Office Word 2016. It is
presented as a 12 page document that describes a medical research protocol to
be conducted with laboratory animals, for submission to an animal-use protocol
review committee.
There are some highlighted areas and at least one comment from a reviewer. It
appears that the reviewer created the .odt.
Also, the page footer and perhaps a first-page header carries an image and also
the "Page n of 12" likely auto-numbering.
(The submitter for this issue is identified as one of the principal
investigators of the research.)
While identification of the defect and problem this proposes for
interoperability using OpenDocument Format (.odt), a short-term workaround is
probably best for the users of the document.
ADDITIONAL TEST RESULTS
Using Microsoft Word 2016 to save the document as a .doc and as a .docx appears
to succeed although the pagination is not preserved exactly.
The .doc opens successfully in AOO 4.1.2. I have not examined the details but
there are no obvious gross defects. The .docx opens but is not usable, with
serious formatting problems.
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[Issue 126971] crash while opening file
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126971
orcmid <or...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |orcmid@apache.org
--- Comment #2 from orcmid <or...@apache.org> ---
(In reply to ferdinando.pucci from comment #0)
> Created attachment 85540 [details]
> file that generates the issue
Note that this document was produced (as an .odt) from Microsoft Office Word.
It will take more analysis to see how AOO is failing with it.
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You are receiving this mail because:
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[Issue 126971] crash while opening file
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126971
Keith N. McKenna <kn...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |CONFIRMED
Ever confirmed|0 |1
CC| |knmc@apache.org
--- Comment #1 from Keith N. McKenna <kn...@apache.org> ---
I can confirm this issue with the following hardware and software
configuration:
System Configuration:
Processor: Intel Core i5 CPU M560 @2.67GHz
Installed Memory: 2.00 GB (1.6 usable)
Operating System: Windows 7 Home Premium 64 bit
Apache Open Office:
AOO412m3(Build:9782) - Rev. 1709696
2015-10-21 09:53:29 (Mi, 21 Okt 2015)
Language: en_US
Additional Language Packs: None
Tried opening the document both by double clicking on it and using File->Open
from the OpenOffice main screen. Both resulted in the immediate display of the
recovery screen with no document offered to recover. When allowing the recovery
to continue it brings up the Main AOO screen.
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[Issue 126971] crash while opening file
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126971
Matthias Seidel <ms...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |mseidel@apache.org
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