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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/04/01 15:17:48 UTC
[Issue 124573] New: Office does not start when accessibility is
activated.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
Issue ID: 124573
Issue Type: DEFECT
Summary: Office does not start when accessibility is activated.
Product: General
Version: 4.1.0-beta
Hardware: All
OS: Windows, all
Status: CONFIRMED
Keywords: accessibility
Severity: normal
Priority: P3
Component: accessibility
Assignee: awf.aoo@googlemail.com
Reporter: awf.aoo@googlemail.com
How to reproduce:
1. Start OpenOffice
2. Activate accessibility support:
2a. Tools->Options
2b. OpenOffice->Accessibility
2c. Check 'Support assistive techonology tools
3. Restart OpenOffice
Sometimes OpenOffice does not start.
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
--- Comment #13 from SVN Robot <sv...@dev.null.org> ---
"steve_y" committed SVN revision 1583887 into trunk:
Issue 124573 - Office does not start when accessibility is activated.
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
--- Comment #11 from Andre <aw...@googlemail.com> ---
Yes, that fits.
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4.1.0_release_blocker granted: [Issue 124573] Office does not start
when accessibility is activated.
Posted by bu...@apache.org.
jsc@apache.org has granted Andre <aw...@googlemail.com>'s request for
4.1.0_release_blocker:
Issue 124573: Office does not start when accessibility is activated.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
------- Additional Comments from jsc@apache.org
grant showstopper flag, sound serious enough and breaks potentially the new
accessibility feature
4.1.0_release_blocker requested: [Issue 124573] Office does not
start when accessibility is activated.
Posted by bu...@apache.org.
Andre <aw...@googlemail.com> has asked for 4.1.0_release_blocker:
Issue 124573: Office does not start when accessibility is activated.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
------- Additional Comments from Andre <aw...@googlemail.com>
Requesting release blocker status because in some cases OpenOffice fails to
start (silently).
[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
--- Comment #1 from Andre <aw...@googlemail.com> ---
This problem is caused by an uninitialized flag in Desktop::Main()
(desktop/source/app/app.cxx):
When the support for assistive devices is active then the access bridge is
initialized. This sets a flag that defines what to do when the initialization
failed. In that case the flag is not modified and, since it is not
initialized, contains a random value. Therefore, sometimes OpenOffice just
shuts down.
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
--- Comment #7 from SVN Robot <sv...@dev.null.org> ---
"af" committed SVN revision 1583671 into trunk:
i124573: Initialize flags to allow acess bridge initialization to fail
gracef...
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
--- Comment #5 from Oliver-Rainer Wittmann <or...@apache.org> ---
OpenGrok tells me that there are two mode code snippets which call
<InitAccessBridge> and do not initialize the value of the 2nd parameter:
- in main/vcl/win/source/window/salframe.cxx, method <SalFrameWndProc(..)>
- in main/padmin/source/pamain.cxx, method <MyApp::Main()>
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
--- Comment #14 from Andre <aw...@googlemail.com> ---
I forgot to mention one important detail. The bug can only be observed when
there is NO screen reader installed.
@Regina: So far I only have seen code that would turn off the 'Support
assistive technology tools' flag. That is done when a screen reader is
detected but for some reason the access bridge can not be initialized.
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
V Stuart Foote <vs...@utsa.edu> changed:
What |Removed |Added
----------------------------------------------------------------------------
Blocks| |121767
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
Regina Henschel <rb...@t-online.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |rb.henschel@t-online.de
--- Comment #12 from Regina Henschel <rb...@t-online.de> ---
I had set "Tools > Options > OpenOffice->Accessibility > 'Support assistive
technology tools'" and I observe, that AOO starts but shuts down immediately in
many cases. So I thought, that I can solve the problem by clearing the options.
But after restart the option is checked again automatically. Do you see this
too? And if yes, does the fix solve this problem too?
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
Andre <aw...@googlemail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Flags| |4.1.0_release_blocker?
--- Comment #3 from Andre <aw...@googlemail.com> ---
Requesting release blocker status because in some cases OpenOffice fails to
start (silently).
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
Andrea Pescetti <pe...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |pescetti@apache.org
--- Comment #10 from Andrea Pescetti <pe...@apache.org> ---
Just for clarity, is this bug compatible with the description from Jacopo Deyla
to the dev list? He was testing accessibility in a snapshot and reported: "it
closes in the loading screen (after 1/3)".
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
Shenfeng Liu <li...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |liushenf@gmail.com,
| |steve.yin.aoo@gmail.com
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
--- Comment #6 from SVN Robot <sv...@dev.null.org> ---
"af" committed SVN revision 1583666 into branches/AOO410:
i124573: Initialize flags to allow acess bridge initialization to fail
gracef...
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
--- Comment #8 from Andre <aw...@googlemail.com> ---
I added the initialization in desktop and padmin but not in vcl. We can do the
later on trunk.
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
Andre <aw...@googlemail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Target Milestone|--- |4.1.0
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
jsc@apache.org changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |jsc@apache.org
Flags|4.1.0_release_blocker? |4.1.0_release_blocker+
--- Comment #4 from jsc@apache.org ---
grant showstopper flag, sound serious enough and breaks potentially the new
accessibility feature
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
--- Comment #15 from Steve Yin <st...@gmail.com> ---
@Andre: I found that the issue can be reproduced when no screen reader or other
AT tools running. That's to say the SPI_GETSCREENREADER is not set.
(In reply to Andre from comment #14)
> I forgot to mention one important detail. The bug can only be observed when
> there is NO screen reader installed.
>
> @Regina: So far I only have seen code that would turn off the 'Support
> assistive technology tools' flag. That is done when a screen reader is
> detected but for some reason the access bridge can not be initialized.
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
Andre <aw...@googlemail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|CONFIRMED |RESOLVED
Resolution|--- |FIXED
--- Comment #9 from Andre <aw...@googlemail.com> ---
Fixed as explained above.
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[Issue 124573] Office does not start when accessibility is
activated.
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124573
--- Comment #2 from Andre <aw...@googlemail.com> ---
Created attachment 83052
--> https://issues.apache.org/ooo/attachment.cgi?id=83052&action=edit
Initialize flag.
Initialize bQuitApp flag with sal_False, so that when the initialization of the
access bridge fails, OpenOffice does not shut down.
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