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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/08/22 21:03:22 UTC

[Issue 127085] New: Repeated crashes requiring recovery

https://bz.apache.org/ooo/show_bug.cgi?id=127085

          Issue ID: 127085
        Issue Type: DEFECT
           Summary: Repeated crashes requiring recovery
           Product: Calc
           Version: 4.1.1
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: editing
          Assignee: issues@openoffice.apache.org
          Reporter: nnylr@yahoo.com

Since installing 4.1.2, Calc crashed repeatedly, usually without any message. 
It simply dumps me back to the windows menu.  What I have found is that if I do
any one activity, and I mean anything, then I must save the sheet to prevent
loss of any editing or updating.  Calc still crashes, but at least I got one
item updated.  The only message that comes up occasionally is that an
unexpected error occurred. When I restart Open Office, it takes me to the
recovery screen and it always seems to recover fine, but crashes almost
immediately after any single update/edit.

I am running and INtel quad core processor with 1 GB RAM, and 236 GB of free
disk.  The OS is Windows 7 Pro with all the updates.  I have, over the past
month or so, uninstalled and reinstalled 4.1.2 about 15 tunes,  Download and
installation seem to run properly and other apps withing OO run without error. 
I have cleaned cash and cookies to ensure that nothing is corrupting the
download.  This is very annoying and forcing me to convert everything and work
in Excel, which I hate.  I would happily go back to version 4.1.1 if I could
find the download.

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[Issue 127085] Repeated crashes requiring recovery

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127085

Bob <nn...@yahoo.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|4.1.1                       |4.1.2

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[Issue 127085] Repeated crashes requiring recovery

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127085

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 127085] Repeated crashes requiring recovery

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127085

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |NOT_AN_ISSUE

--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
Your bug report is being closed as NOT_AN_ISSUE due to a lack of information
which is needed in order to accurately reproduce and confirm the problem. We
need the following information:

a) Provide details of your Windows system (x86 or x64)

b) Provide a step-by-step procedure to reproduce (the simpler will be the
better)

c) Provide any test case(s) which will help us confirm the problem (like a
sample document)

d) Provide screenshots of the problem if you think it might help

Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue.

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[Issue 127085] Repeated crashes requiring recovery

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127085

Bob <nn...@yahoo.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |crash, data_loss, needhelp,
                   |                            |performance, usability
           Hardware|All                         |PC
                 OS|All                         |Windows 7
           Severity|Normal                      |Major

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