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Posted to dev@spamassassin.apache.org by ICANN Global Support Center <gl...@icann.org> on 2017/12/05 16:33:05 UTC
Re: Universal Acceptance Outreach: jl@decorum.link New gTLD email
addresses are spammed [ ref:_00D61 [ ref:_00D616tJk._50061FvoUR:ref ]
Dear Kevin A. McGrail,
Thank you for your rapid feedback and detailed explanation.
We have been informed that the email address is spammed despite the fact that it was whitelisted. Therefore, the reporter pointed the Spam Assassin for fixing the issue. I will forward your response back to the reporter an their IT persons.
I apologize for any inconvenience for this matter. However, your feedback has been very helpful.
With regard to your concern with some specific TLDs, I believe the following link about Domain Abuse Activity Reporting might be useful: https://www.icann.org/octo-ssr/daar
According to Oct 2017 report, There are less Spam domains under New gTLDs than Legacy TLDs.
https://www.icann.org/en/system/files/files/presentation-daar-31oct17-en.pdf
You may also contact the respective Registry Operator directly or contact the Abuse contact of the Registrar of the record.
You may want to contact the domain name's web hosting provider (If the website is using CloudFlare (it is shown on the nameserver in the WHOIS information), please submit the Cloudflare abuse form: https://www.cloudflare.com/abuse/form)
Please note, the 2013 Registrar Accreditation Agreement (RAA) requires ICANN-accredited registrars to provide abuse contact information, take steps to investigate reports and respond appropriately to any reports of abuse.
The full abuse contact requirements can be found in Section 3.18 of the 2013 RAA at: https://www.icann.org/resources/pages/approved-with-specs-2013-09-17-en#3.18.
For more information about Registrar Abuse Reports and the type of reports, please see: https://www.icann.org/resources/pages/abuse-2014-01-29-en.
You are probably aware, but just in case you might need I am also including some useful information about stopping SPAMs.
Register of Known Spam Operations (ROKSO)
The Register of Known Spam Operations (ROKSO) is a register of spam senders and spam services that have been thrown off Internet Service Providers 3 times or more in connection with spamming or providing spam services, and are therefore repeat offenders. Spamhaus believes that these known determined professional spam operations are responsible for approximately 80% of spam on the Internet.
The ROKSO database collates information and evidence on each spam operation to assist ISP Abuse Desks and Law Enforcement Agencies.
The ROKSO List - https://www.spamhaus.org/rokso/
Consumer Protection on SPAM - https://www.spamhaus.org/consumer/
ROKSO FAQ - https://www.spamhaus.org/faq/section/ROKSO%20FAQ
M3AAWG: Messaging Malware and Mobile Anti-Abuse Working Group
The Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) is where the industry comes together to work against botnets, malware, spam, viruses, DoS attacks and other online exploitation. M3AAWG is the largest global industry association, with more than 200 members worldwide, bringing together all the stakeholders in the online community in a confidential, open forum, and it develops cooperative approaches for fighting online abuse.
Consumer Information - https://www.m3aawg.org/consumer-information
Best Practices including Using Generic Top Level Domain Registration Information (WHOIS Data) in Anti-Abuse Operations - https://www.m3aawg.org/published-documents
I hope this information is of assistance to you. For now, I will close this case. However, if you have any additional questions, please do not hesitate to contact us.
Kind regards,
Seda Akbulut
Lead Global Support Analyst
ICANN Global Support Team
--------------- Original Message ---------------
From: Kevin A. McGrail [kevin.mcgrail@mcgrail.com]
Sent: 05.12.2017 13:23
To: dev@spamassassin.apache.org
Cc: globalsupport@icann.org; dns@apache.org; seda.akbulut@icann.org
Subject: Re: Universal Acceptance Outreach: jl@decorum.link New gTLD email addresses are spammed [ ]
TOP-POSTING reply:
Hi Seda,
A bug such as this is as akin to contacting a wrench/spanner maker
because your car won't start. At the ASF, we produce Free, Open Source
Software that can be used by anyone and everyone however they choose.
The issue relayed below is an implementation concern with frankweyer.com
and ruralroute.com as I am not aware of any default rules that
specifically target the .link TLD. You'll need to contact them and
discuss the issue. Or if you can point to a problem in the tool (not
the implementation), we would be happy to reconsider.
However, extrapolating further Re: .link and my experience is that
Uniregistry contacted me in October and I'm monitoring their TLD to
identify if they have been able to be a handle on the previous abuse
that plagued the TLD. There are problems that might be getting resolved
with the TLD but if you are speaking officially for ICANN,
What feedback can you provide about abuse with specific TLDs? For
example, .stream, .trade, .pw, .top, .press, .bid & .date are fraught
with problems. Please feel free to reach out to me at
www.linkedin.com/in/kmcgrail so we can talk further offline.
Regards,
KAM
On 12/5/2017 4:35 AM, ICANN Global Support Center wrote:
> Dear Admin for Spam Assassin,
>
> Greetings from the ICANN Global Support Center.
>
> I am reaching out to you because we have received a bug report about your spam filtering service.
>
> We are reported that the emails from valid addresses, namely jl@decorum.link, are either blocked or filtered as spam by your system when they are sending emails to info@frankweyer.com and info@ruralroute.com, despite the fact that .link email address is whitelisted.
>
> Kindly please look into and fix this issue.
>
> To find out more information on NEW generic Top Level Domains (New gTLDs) and email addresses please visit www.uasg.tech.
> You might find the information there helpful as you work to fix this problem.
>
> Please note that this is a universal acceptance issue.
>
> Universal Acceptance (UA) is the state where all valid domain names and email addresses are accepted, validated, stored, processed and displayed correctly and consistently by all Internet-enabled applications, devices and systems.
>
> Due to the rapidly changing domain name landscape, many systems do not recognize or appropriately process new domain names, primarily because they may be more than three characters in length or in a non-ASCII format. The same is true for email addresses that incorporate these new extensions (example: Mike@verycool.business, 华德@犹他.在线).
>
> To see the list of all New gTLDs, please visit https://www.icann.org/resources/pages/tlds-2012-02-25-en
>
> The Universal Acceptance Steering Group (UASG), supported by the Internet Corporation for Assigned Names and Numbers (ICANN), is a community-led, industry-wide initiative working on creating awareness and identifying and resolving problems associated with the universal acceptance of domain names. The purpose of these efforts is to help ensure a consistent and positive experience for Internet users globally.
>
> I am also including the following links for your quick reference. It contains useful and relevant information about Universal Acceptance.
>
> Become UA Acceptance Ready:
> https://uasg.tech/become-universal-acceptance-ready/
>
> UA Factsheet
> https://uasg.tech/wp-content/uploads/2016/08/UASG003-160823-en-onesheet-digital.pdf
>
> UA Quick Guide:
> https://uasg.tech/wp-content/uploads/2016/06/UASG005-160302-en-quickguide-digital.pdf
>
> For more documents see: https://uasg.tech/documents/
>
> Overview and Frequently Asked Questions on Universal Acceptance: https://uasg.tech/wp-content/uploads/2016/08/UASG011-160823-en-faq-digital.pdf
>
> Please let us know if this information is assistance of you to start fixing this problem. Should you need further assistance, please do not hesitate to contact us.
>
> We look forward to hearing from you about your feedback.
>
> PS: Bug 7517 has been already submitted from your portal.
>
> Kind regards,
>
> Seda Akbulut
> Lead Global Support Analyst
> ICANN Global Support Team
>
> ----------------------------------------------------
>
> What is ICANN?
> The Internet Corporation for Assigned Names and Numbers (ICANN) is responsible for managing and coordinating the Domain Name System (DNS) to ensure that every address is unique and that all users of the Internet can find all valid addresses. It does this by overseeing the distribution of unique IP addresses and domain names. It also ensures that each domain name maps to the correct IP address.
>
ref:_00D616tJk._50061FvoUR:ref
Re: Universal Acceptance Outreach: jl@decorum.link New gTLD email
addresses are spammed [ ref:_00D61 [ ref:_00D616tJk._50061FvoUR:ref ]
Posted by "Kevin A. McGrail" <ke...@mcgrail.com>.
Thank you, Seda. It's a bit of a choir here to be preaching but it's
good info for the archives. If there is anything we can do of help
related to our code, you know where to find me.
Regards,
KAM
On 12/5/2017 11:33 AM, ICANN Global Support Center wrote:
> Dear Kevin A. McGrail,
>
> Thank you for your rapid feedback and detailed explanation.
>
> We have been informed that the email address is spammed despite the fact that it was whitelisted. Therefore, the reporter pointed the Spam Assassin for fixing the issue. I will forward your response back to the reporter an their IT persons.
>
> I apologize for any inconvenience for this matter. However, your feedback has been very helpful.
>
> With regard to your concern with some specific TLDs, I believe the following link about Domain Abuse Activity Reporting might be useful: https://www.icann.org/octo-ssr/daar
>
> According to Oct 2017 report, There are less Spam domains under New gTLDs than Legacy TLDs.
> https://www.icann.org/en/system/files/files/presentation-daar-31oct17-en.pdf
>
> You may also contact the respective Registry Operator directly or contact the Abuse contact of the Registrar of the record.
>
> You may want to contact the domain name's web hosting provider (If the website is using CloudFlare (it is shown on the nameserver in the WHOIS information), please submit the Cloudflare abuse form: https://www.cloudflare.com/abuse/form)
>
> Please note, the 2013 Registrar Accreditation Agreement (RAA) requires ICANN-accredited registrars to provide abuse contact information, take steps to investigate reports and respond appropriately to any reports of abuse.
>
> The full abuse contact requirements can be found in Section 3.18 of the 2013 RAA at: https://www.icann.org/resources/pages/approved-with-specs-2013-09-17-en#3.18.
>
> For more information about Registrar Abuse Reports and the type of reports, please see: https://www.icann.org/resources/pages/abuse-2014-01-29-en.
>
> You are probably aware, but just in case you might need I am also including some useful information about stopping SPAMs.
>
> Register of Known Spam Operations (ROKSO)
> The Register of Known Spam Operations (ROKSO) is a register of spam senders and spam services that have been thrown off Internet Service Providers 3 times or more in connection with spamming or providing spam services, and are therefore repeat offenders. Spamhaus believes that these known determined professional spam operations are responsible for approximately 80% of spam on the Internet.
> The ROKSO database collates information and evidence on each spam operation to assist ISP Abuse Desks and Law Enforcement Agencies.
>
> The ROKSO List - https://www.spamhaus.org/rokso/
> Consumer Protection on SPAM - https://www.spamhaus.org/consumer/
> ROKSO FAQ - https://www.spamhaus.org/faq/section/ROKSO%20FAQ
> M3AAWG: Messaging Malware and Mobile Anti-Abuse Working Group
> The Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) is where the industry comes together to work against botnets, malware, spam, viruses, DoS attacks and other online exploitation. M3AAWG is the largest global industry association, with more than 200 members worldwide, bringing together all the stakeholders in the online community in a confidential, open forum, and it develops cooperative approaches for fighting online abuse.
> Consumer Information - https://www.m3aawg.org/consumer-information
> Best Practices including Using Generic Top Level Domain Registration Information (WHOIS Data) in Anti-Abuse Operations - https://www.m3aawg.org/published-documents
>
> I hope this information is of assistance to you. For now, I will close this case. However, if you have any additional questions, please do not hesitate to contact us.
>
> Kind regards,
>
> Seda Akbulut
> Lead Global Support Analyst
> ICANN Global Support Team
>
>
>
>
>
>
> --------------- Original Message ---------------
> From: Kevin A. McGrail [kevin.mcgrail@mcgrail.com]
> Sent: 05.12.2017 13:23
> To: dev@spamassassin.apache.org
> Cc: globalsupport@icann.org; dns@apache.org; seda.akbulut@icann.org
> Subject: Re: Universal Acceptance Outreach: jl@decorum.link New gTLD email addresses are spammed [ ]
>
> TOP-POSTING reply:
>
> Hi Seda,
>
> A bug such as this is as akin to contacting a wrench/spanner maker
> because your car won't start. At the ASF, we produce Free, Open Source
> Software that can be used by anyone and everyone however they choose.
>
> The issue relayed below is an implementation concern with frankweyer.com
> and ruralroute.com as I am not aware of any default rules that
> specifically target the .link TLD. You'll need to contact them and
> discuss the issue. Or if you can point to a problem in the tool (not
> the implementation), we would be happy to reconsider.
>
> However, extrapolating further Re: .link and my experience is that
> Uniregistry contacted me in October and I'm monitoring their TLD to
> identify if they have been able to be a handle on the previous abuse
> that plagued the TLD. There are problems that might be getting resolved
> with the TLD but if you are speaking officially for ICANN,
>
> What feedback can you provide about abuse with specific TLDs? For
> example, .stream, .trade, .pw, .top, .press, .bid & .date are fraught
> with problems. Please feel free to reach out to me at
> www.linkedin.com/in/kmcgrail so we can talk further offline.
>
> Regards,
> KAM
>
> On 12/5/2017 4:35 AM, ICANN Global Support Center wrote:
>> Dear Admin for Spam Assassin,
>>
>> Greetings from the ICANN Global Support Center.
>>
>> I am reaching out to you because we have received a bug report about your spam filtering service.
>>
>> We are reported that the emails from valid addresses, namely jl@decorum.link, are either blocked or filtered as spam by your system when they are sending emails to info@frankweyer.com and info@ruralroute.com, despite the fact that .link email address is whitelisted.
>>
>> Kindly please look into and fix this issue.
>>
>> To find out more information on NEW generic Top Level Domains (New gTLDs) and email addresses please visit www.uasg.tech.
>> You might find the information there helpful as you work to fix this problem.
>>
>> Please note that this is a universal acceptance issue.
>>
>> Universal Acceptance (UA) is the state where all valid domain names and email addresses are accepted, validated, stored, processed and displayed correctly and consistently by all Internet-enabled applications, devices and systems.
>>
>> Due to the rapidly changing domain name landscape, many systems do not recognize or appropriately process new domain names, primarily because they may be more than three characters in length or in a non-ASCII format. The same is true for email addresses that incorporate these new extensions (example: Mike@verycool.business, 华德@犹他.在线).
>>
>> To see the list of all New gTLDs, please visit https://www.icann.org/resources/pages/tlds-2012-02-25-en
>>
>> The Universal Acceptance Steering Group (UASG), supported by the Internet Corporation for Assigned Names and Numbers (ICANN), is a community-led, industry-wide initiative working on creating awareness and identifying and resolving problems associated with the universal acceptance of domain names. The purpose of these efforts is to help ensure a consistent and positive experience for Internet users globally.
>>
>> I am also including the following links for your quick reference. It contains useful and relevant information about Universal Acceptance.
>>
>> Become UA Acceptance Ready:
>> https://uasg.tech/become-universal-acceptance-ready/
>>
>> UA Factsheet
>> https://uasg.tech/wp-content/uploads/2016/08/UASG003-160823-en-onesheet-digital.pdf
>>
>> UA Quick Guide:
>> https://uasg.tech/wp-content/uploads/2016/06/UASG005-160302-en-quickguide-digital.pdf
>>
>> For more documents see: https://uasg.tech/documents/
>>
>> Overview and Frequently Asked Questions on Universal Acceptance: https://uasg.tech/wp-content/uploads/2016/08/UASG011-160823-en-faq-digital.pdf
>>
>> Please let us know if this information is assistance of you to start fixing this problem. Should you need further assistance, please do not hesitate to contact us.
>>
>> We look forward to hearing from you about your feedback.
>>
>> PS: Bug 7517 has been already submitted from your portal.
>>
>> Kind regards,
>>
>> Seda Akbulut
>> Lead Global Support Analyst
>> ICANN Global Support Team
>>
>> ----------------------------------------------------
>>
>> What is ICANN?
>> The Internet Corporation for Assigned Names and Numbers (ICANN) is responsible for managing and coordinating the Domain Name System (DNS) to ensure that every address is unique and that all users of the Internet can find all valid addresses. It does this by overseeing the distribution of unique IP addresses and domain names. It also ensures that each domain name maps to the correct IP address.
>>
> ref:_00D616tJk._50061FvoUR:ref