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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/01/07 23:46:23 UTC

[Bug 123992] New: OO Writer sometimes crashes directly after opening, or after a few minutes. I have LITTLE computer knowledge & I need to format all my old MS Word docs into OO because I don't have MS permission to run MS Office on my Laptop running Vista HP Help

https://issues.apache.org/ooo/show_bug.cgi?id=123992

            Bug ID: 123992
        Issue Type: DEFECT
           Summary: OO Writer sometimes crashes directly after opening, or
                    after a few minutes. I have LITTLE computer knowledge
                    & I need to format all my old MS Word docs into OO
                    because I don't have MS permission to run MS Office on
                    my Laptop running Vista HP Help
           Product: Writer
           Version: 4.0.1
          Hardware: PC
                OS: Windows Vista
            Status: UNCONFIRMED
          Severity: critical
          Priority: P3
         Component: editing
          Assignee: issues@openoffice.apache.org
          Reporter: decesare.john@comcast.net
                CC: issues@openoffice.apache.org

OO crashes upon opening or after a few minutes.  I need to reformat all my old
MS Word docs into OO so that I can work on them.  I have a Toshiba Satellite
Laptop w/Vista HP.  OO keeps crashing every time I open it, or soon after. 
Sometimes it stays stable for 15min or so & then crashes which freezes up the
entire computer & the only way to unfreeze is to reboot.  This is EXTREMELY
annoying & I wish that you can provide a specific solution.  HELP. Thanks so
much.

John DeCesare (decesare.john@comcast.net)

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[Issue 123992] OO Writer sometimes crashes directly after opening, or after a few minutes. I have LITTLE computer knowledge & I need to format all my old MS Word docs into OO because I don't have MS permission to run MS Office on my Laptop running Vista HP Help

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123992

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |elish@apache.org
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #2 from Edwin Sharp <el...@apache.org> ---
Can not reproduce
AOO420m1(Build:9800)  -  Rev. 1586681
Rev.1586681
Win 7

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[Bug 123992] OO Writer sometimes crashes directly after opening, or after a few minutes. I have LITTLE computer knowledge & I need to format all my old MS Word docs into OO because I don't have MS permission to run MS Office on my Laptop running Vista HP Help

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123992

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |crash, needmoreinfo
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
           Severity|critical                    |normal

--- Comment #1 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
NOT reproducible with "AOO 4.0.1   – German UI / German locale  [Rev. 1524958
2013-09-20 11:40:29]" on  German WIN7 Home Premium (64bit)", “historic”  4.0 
User Profile used for all  predecessor versions.

@John DeCesare 
Probably something with your PC, your individual AOO installation or similar,
but not a general AOO problem.

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