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Posted to server-dev@james.apache.org by Patrick Pyette <pp...@inpriva.com> on 2011/06/28 18:04:02 UTC

MS Outlook Error - UID does not comply with standard - Beta 1

Hi,

We've just upgraded one of our servers to the Beta 1 version of James and are seeing the following error when connecting with MS Outlook via IMAP.    This account is also accessed without issue via IMAP using Mac Mail.



If the image doesn't come through, it says "Your server has reported a UID which does not comply with the IMAP standard....."   MsgSeqNum 7, New UID 1, Prev UID: 7, Next UID: 0.
Has this issue been identified as such and fixed?   If not, it looks like a James issue, based on the message content, but perhaps is an MS implementation problem?   Should I create a JIRA issue for it?   

Thanks,
Pat





Re: MS Outlook Error - UID does not comply with standard - Beta 1

Posted by Norman Maurer <no...@googlemail.com>.
could you open a jira and attach it there ?

bye
norman

Am Dienstag, 12. Juli 2011 schrieb Patrick Pyette <pp...@inpriva.com>:
> I've attached the wireshark dump, while trying to sync an account on James Beta 2, jpa mailbox implementation with Outlook 2010.   Any help would be appreciated.
>
> Thanks,
> Pat
>
>

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Re: MS Outlook Error - UID does not comply with standard - Beta 1

Posted by Patrick Pyette <pp...@inpriva.com>.
I've attached the wireshark dump, while trying to sync an account on James Beta 2, jpa mailbox implementation with Outlook 2010.   Any help would be appreciated.

Thanks,
Pat


Re: MS Outlook Error - UID does not comply with standard - Beta 1

Posted by Eric Charles <er...@apache.org>.
Upon wireshark dump, did it ever work on your side with outlook 2010?
We had issues in the past, and I have in mind that it was resolved (not 
sure...).

Thx.

On 05/07/11 20:25, Norman Maurer wrote:
> Can you take a wireshark dump of such an account ?
>
> Bye,
> Norman
>
>
> 2011/7/5 Patrick Pyette<pp...@inpriva.com>:
>> Hi Eric&  Norman,
>>
>> I did do the copy/restore using jpa ->  maildir and back again.
>>
>> After the restore, I also created a brand new account and was able to reproduce the issue using it as well, so that appears to rule out any issues with the mailboxcopier.   I haven't narrowed this down to the smallest number of steps, but I was able to recreate the issue by:
>>
>>         1)  Sending 4 messages, one after the other.
>>         2)  Receive a new message.
>>
>> As soon as the new message was received, Outlook 2010 started complaining.   I deleted the account from Outlook and redefined and the issue appeared immediately, so Microsoft's suggested workaround didn't work.   None of Thunderbird, Roundcube, or Mac Mail have a problem, only Outlook.    Unfortunately Outlook is the primary client for the majority of our customers.
>>
>> Thanks,
>> Pat
>>
>> On 2011-06-29, at 2:31 AM, Eric Charles wrote:
>>
>>> Hi Patrick,
>>>  From previous thread, you were planning to copy/restore your mailbox.
>>> If you did that, then client uid/uidvalidity are no more in line.
>>>
>>> In thunderbird, it simply resynch the whole folder.
>>> Could it be oulook throws that message when uid/uidvalidy are no more in line? (that's what occurs when you copy/restore).
>>>
>>> Tks
>>>
>>> On 29/06/11 08:10, Norman Maurer wrote:
>>>> Hi Pat,
>>>>
>>>> did you saw this?:
>>>>
>>>> http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/4f2a9f05-365b-48a4-8557-63a8248fd108
>>>>
>>>>
>>>> Bye,
>>>> Norman
>>>>
>>>> Am 28.06.2011 18:04, schrieb Patrick Pyette:
>>>>> Hi,
>>>>>
>>>>> We've just upgraded one of our servers to the Beta 1 version of James
>>>>> and are seeing the following error when connecting with MS Outlook via
>>>>> IMAP. This account is also accessed without issue via IMAP using Mac
>>>>> Mail.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> If the image doesn't come through, it says "Your server has reported a
>>>>> UID which does not comply with the IMAP standard....." MsgSeqNum 7,
>>>>> New UID 1, Prev UID: 7, Next UID: 0.
>>>>> *
>>>>>
>>>>> Has this issue been identified as such and fixed? If not, it looks
>>>>> like a James issue, based on the message content, but perhaps is an MS
>>>>> implementation problem? Should I create a JIRA issue for it?
>>>>>
>>>>>
>>>>> Thanks,
>>>>> Pat
>>>>> *
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>> --
>>> Eric
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: server-dev-unsubscribe@james.apache.org
>>> For additional commands, e-mail: server-dev-help@james.apache.org
>>>
>>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: server-dev-unsubscribe@james.apache.org
>> For additional commands, e-mail: server-dev-help@james.apache.org
>>
>>
>
> ---------------------------------------------------------------------
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>


-- 
Eric

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Re: MS Outlook Error - UID does not comply with standard - Beta 1

Posted by Norman Maurer <no...@googlemail.com>.
Can you take a wireshark dump of such an account ?

Bye,
Norman


2011/7/5 Patrick Pyette <pp...@inpriva.com>:
> Hi Eric & Norman,
>
> I did do the copy/restore using jpa -> maildir and back again.
>
> After the restore, I also created a brand new account and was able to reproduce the issue using it as well, so that appears to rule out any issues with the mailboxcopier.   I haven't narrowed this down to the smallest number of steps, but I was able to recreate the issue by:
>
>        1)  Sending 4 messages, one after the other.
>        2)  Receive a new message.
>
> As soon as the new message was received, Outlook 2010 started complaining.   I deleted the account from Outlook and redefined and the issue appeared immediately, so Microsoft's suggested workaround didn't work.   None of Thunderbird, Roundcube, or Mac Mail have a problem, only Outlook.    Unfortunately Outlook is the primary client for the majority of our customers.
>
> Thanks,
> Pat
>
> On 2011-06-29, at 2:31 AM, Eric Charles wrote:
>
>> Hi Patrick,
>> From previous thread, you were planning to copy/restore your mailbox.
>> If you did that, then client uid/uidvalidity are no more in line.
>>
>> In thunderbird, it simply resynch the whole folder.
>> Could it be oulook throws that message when uid/uidvalidy are no more in line? (that's what occurs when you copy/restore).
>>
>> Tks
>>
>> On 29/06/11 08:10, Norman Maurer wrote:
>>> Hi Pat,
>>>
>>> did you saw this?:
>>>
>>> http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/4f2a9f05-365b-48a4-8557-63a8248fd108
>>>
>>>
>>> Bye,
>>> Norman
>>>
>>> Am 28.06.2011 18:04, schrieb Patrick Pyette:
>>>> Hi,
>>>>
>>>> We've just upgraded one of our servers to the Beta 1 version of James
>>>> and are seeing the following error when connecting with MS Outlook via
>>>> IMAP. This account is also accessed without issue via IMAP using Mac
>>>> Mail.
>>>>
>>>>
>>>>
>>>>
>>>> If the image doesn't come through, it says "Your server has reported a
>>>> UID which does not comply with the IMAP standard....." MsgSeqNum 7,
>>>> New UID 1, Prev UID: 7, Next UID: 0.
>>>> *
>>>>
>>>> Has this issue been identified as such and fixed? If not, it looks
>>>> like a James issue, based on the message content, but perhaps is an MS
>>>> implementation problem? Should I create a JIRA issue for it?
>>>>
>>>>
>>>> Thanks,
>>>> Pat
>>>> *
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>> --
>> Eric
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: server-dev-unsubscribe@james.apache.org
>> For additional commands, e-mail: server-dev-help@james.apache.org
>>
>>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: server-dev-unsubscribe@james.apache.org
> For additional commands, e-mail: server-dev-help@james.apache.org
>
>

---------------------------------------------------------------------
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Re: MS Outlook Error - UID does not comply with standard - Beta 1

Posted by Patrick Pyette <pp...@inpriva.com>.
Hi Eric & Norman,

I did do the copy/restore using jpa -> maildir and back again.

After the restore, I also created a brand new account and was able to reproduce the issue using it as well, so that appears to rule out any issues with the mailboxcopier.   I haven't narrowed this down to the smallest number of steps, but I was able to recreate the issue by:

	1)  Sending 4 messages, one after the other.
	2)  Receive a new message.

As soon as the new message was received, Outlook 2010 started complaining.   I deleted the account from Outlook and redefined and the issue appeared immediately, so Microsoft's suggested workaround didn't work.   None of Thunderbird, Roundcube, or Mac Mail have a problem, only Outlook.    Unfortunately Outlook is the primary client for the majority of our customers.

Thanks,
Pat

On 2011-06-29, at 2:31 AM, Eric Charles wrote:

> Hi Patrick,
> From previous thread, you were planning to copy/restore your mailbox.
> If you did that, then client uid/uidvalidity are no more in line.
> 
> In thunderbird, it simply resynch the whole folder.
> Could it be oulook throws that message when uid/uidvalidy are no more in line? (that's what occurs when you copy/restore).
> 
> Tks
> 
> On 29/06/11 08:10, Norman Maurer wrote:
>> Hi Pat,
>> 
>> did you saw this?:
>> 
>> http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/4f2a9f05-365b-48a4-8557-63a8248fd108
>> 
>> 
>> Bye,
>> Norman
>> 
>> Am 28.06.2011 18:04, schrieb Patrick Pyette:
>>> Hi,
>>> 
>>> We've just upgraded one of our servers to the Beta 1 version of James
>>> and are seeing the following error when connecting with MS Outlook via
>>> IMAP. This account is also accessed without issue via IMAP using Mac
>>> Mail.
>>> 
>>> 
>>> 
>>> 
>>> If the image doesn't come through, it says "Your server has reported a
>>> UID which does not comply with the IMAP standard....." MsgSeqNum 7,
>>> New UID 1, Prev UID: 7, Next UID: 0.
>>> *
>>> 
>>> Has this issue been identified as such and fixed? If not, it looks
>>> like a James issue, based on the message content, but perhaps is an MS
>>> implementation problem? Should I create a JIRA issue for it?
>>> 
>>> 
>>> Thanks,
>>> Pat
>>> *
>>> 
>>> 
>>> 
>>> 
>> 
>> 
> 
> -- 
> Eric
> 
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: server-dev-unsubscribe@james.apache.org
> For additional commands, e-mail: server-dev-help@james.apache.org
> 
> 


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Re: MS Outlook Error - UID does not comply with standard - Beta 1

Posted by Eric Charles <er...@apache.org>.
Hi Patrick,
 From previous thread, you were planning to copy/restore your mailbox.
If you did that, then client uid/uidvalidity are no more in line.

In thunderbird, it simply resynch the whole folder.
Could it be oulook throws that message when uid/uidvalidy are no more in 
line? (that's what occurs when you copy/restore).

Tks

On 29/06/11 08:10, Norman Maurer wrote:
> Hi Pat,
>
> did you saw this?:
>
> http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/4f2a9f05-365b-48a4-8557-63a8248fd108
>
>
> Bye,
> Norman
>
> Am 28.06.2011 18:04, schrieb Patrick Pyette:
>> Hi,
>>
>> We've just upgraded one of our servers to the Beta 1 version of James
>> and are seeing the following error when connecting with MS Outlook via
>> IMAP. This account is also accessed without issue via IMAP using Mac
>> Mail.
>>
>>
>>
>>
>> If the image doesn't come through, it says "Your server has reported a
>> UID which does not comply with the IMAP standard....." MsgSeqNum 7,
>> New UID 1, Prev UID: 7, Next UID: 0.
>> *
>>
>> Has this issue been identified as such and fixed? If not, it looks
>> like a James issue, based on the message content, but perhaps is an MS
>> implementation problem? Should I create a JIRA issue for it?
>>
>>
>> Thanks,
>> Pat
>> *
>>
>>
>>
>>
>
>

-- 
Eric

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Re: MS Outlook Error - UID does not comply with standard - Beta 1

Posted by Norman Maurer <no...@apache.org>.
Hi Pat,

did you saw this?:

http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/4f2a9f05-365b-48a4-8557-63a8248fd108

Bye,
Norman

Am 28.06.2011 18:04, schrieb Patrick Pyette:
> Hi,
>
> We've just upgraded one of our servers to the Beta 1 version of James 
> and are seeing the following error when connecting with MS Outlook via 
> IMAP.    This account is also accessed without issue via IMAP using 
> Mac Mail.
>
>
>
>
> If the image doesn't come through, it says "Your server has reported a 
> UID which does not comply with the IMAP standard....."   MsgSeqNum 7, 
> New UID 1, Prev UID: 7, Next UID: 0.
> *
>
> Has this issue been identified as such and fixed?   If not, it looks 
> like a James issue, based on the message content, but perhaps is an MS 
> implementation problem?   Should I create a JIRA issue for it?
>
>
> Thanks,
> Pat
> *
>
>
>
>


Re: MS Outlook Error - UID does not comply with standard - Beta 1

Posted by Norman Maurer <no...@googlemail.com>.
hi there,

are you able to reproduce it ? Anything in the imapserver.log ? What
mailbox impl you are using ?

bye
norman

Am Dienstag, 28. Juni 2011 schrieb Patrick Pyette <pp...@inpriva.com>:
> Hi,
> We've just upgraded one of our servers to the Beta 1 version of James and are seeing the following error when connecting with MS Outlook via IMAP.    This account is also accessed without issue via IMAP using Mac Mail.
>

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