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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/01/24 16:56:03 UTC

[Bug 124104] New: slowness

https://issues.apache.org/ooo/show_bug.cgi?id=124104

            Bug ID: 124104
        Issue Type: DEFECT
           Summary: slowness
           Product: Infrastructure
           Version: current
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: P3
         Component: Forums
          Assignee: issues@openoffice.apache.org
          Reporter: oooforum@free.fr
                CC: issues@openoffice.apache.org

Since a couple of days, French users complain for slowness when they post or
edit.

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

--- Comment #5 from papayes <jy...@free.fr> ---
(In reply to papayes from comment #4)
> Hello,
> Thank you for testing, but this morning the problem does not occur
> because it is not a busy day on the forum.
> Since the departure of TerryE
> and the number of messages to imacat, the administratice, remained
> unanswered:
> We are left with a completely outdated version of phpBB 3.0.9 
> Sorry but my English skills and age does not allow me to apply to administer
> the forums.
> papayes

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

--- Comment #12 from oooforum <oo...@free.fr> ---
(In reply to Rainer Bielefeld from comment #11)
> It might be useful to have some more precise descriptions how to reproduce
> the problem. 
>From my 2nd comment, I say how to reproduce.

But this morning, not enough user connections to see this slowness.
I don't know too if the server has been rebooted.

To be continued

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

Andrea Pescetti <pe...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |pescetti@apache.org

--- Comment #7 from Andrea Pescetti <pe...@apache.org> ---
@Rainer: We do have a team and a task list, see
https://issues.apache.org/jira/browse/INFRA-7173

But the reality is that if a quick reboot is needed, a mail to the dev list is
enough for a timely response; big maintenance operations take more time.

I would say that "Forum3" as listed in the above JIRA covers this issue.

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |FIXED

--- Comment #13 from oooforum <oo...@free.fr> ---
The reboot seems to be solved this issue.
Thanks for our french users ;-)

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

--- Comment #11 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
@oooforum, @papayes:
It might be useful to have some more precise descriptions how to reproduce the
problem. Sometimes for the devs it's not easy to find a test case that exactly
reproduces the problem, and it saves time if a comprehensible description is
available.

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|                            |https://forum.openoffice.or
                   |                            |g/fr/

--- Comment #3 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
I wrote a small test posting
<https://forum.openoffice.org/fr/forum/viewtopic.php?f=17&t=41902>, everything
worked fine

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

--- Comment #9 from Andrea Pescetti <pe...@apache.org> ---
(In reply to papayes from comment #8)
> (In reply to Rainer Bielefeld from comment #6)
> > (In reply to papayes from comment #4)
> > > Since the departure of TerryE
> > 
> > Can we summarize that currently there is (morre or less) no technical
> > administration for the Forum?
> 
> You understood perfectly!
> Ask why and how our Spanish friend to RGB!
> or Jan Iversen (Jani).
> Apache would be wrong not to recognize the importance of different forums
> for the implementation of AOO!
> Sincerely,

We have a new setup since this month. Everything has been discussed on the dev
list at length, so wiki and forum are definitely not ignored.

The following 5 people are managing the wiki and forum: jani (with full
privileges), arist, imacat, jsc, pescetti (with more limited privileges, but
enough for a quick restart or urgent actions).

The list of pending actions is at the link I posted above. Bootstrap takes much
longer, especially on the Forum machine, since for historical reasons it has a
technical setup much different than what Apache Infrastructure would recommend.

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
            Summary|slowness                    |Slow when editing or
                   |                            |posting
           Severity|normal                      |minor

--- Comment #1 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
This is not a valid bug report!

@oooforum:
French users? We can't fix problems with Users, only with infrastructure ;-)
Or users accessing from France? All day every day or only particular days? What
is slowness? How should someone who is not such a mysterious "French user"
reproduce that problem?
And what Forum are we talking about? <https://forum.openoffice.org/>?

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

--- Comment #6 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
(In reply to papayes from comment #4)
> Since the departure of TerryE

Can we summarize that currently there is (morre or less) no technical
administration for the Forum?

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

--- Comment #10 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
(In reply to Andrea Pescetti from comment #9)
Sounds promising. So for the current performance problem as soon as it will be
observed again someone should leave a comment here immediately (and if possible
on the dev-list, although I think experts should observe BZ with appropriate
feeds), so that someone with knowledge can narrow down the problem.

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

--- Comment #8 from papayes <jy...@free.fr> ---
(In reply to Rainer Bielefeld from comment #6)
> (In reply to papayes from comment #4)
> > Since the departure of TerryE
> 
> Can we summarize that currently there is (morre or less) no technical
> administration for the Forum?

You understood perfectly!
Ask why and how our Spanish friend to RGB!
or Jan Iversen (Jani).
Apache would be wrong not to recognize the importance of different forums for
the implementation of AOO!
Sincerely,

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

papayes <jy...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |jyl44@free.fr

--- Comment #4 from papayes <jy...@free.fr> ---
Hello,
Thank you for testing, but this morning the problem does not occur
because it is not a busy day on the forum.
Since the departure of TerryE
and the number of messages to imacat, the administratice, remained unanswered:
We are left with a completely phpBB version 3.0.9
Sorry but my English skills and age does not allow me to apply to administer
the forums.
papayes

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[Bug 124104] Slow when editing or posting

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124104

--- Comment #2 from oooforum <oo...@free.fr> ---
(In reply to Rainer Bielefeld from comment #1)
> And what Forum are we talking about? <https://forum.openoffice.org/>?
Well, French users = h**ps://forum.openoffice.org/fr
But the slowness is general for all NL forums cause we have a common PhpBB.

It occurs when you have submit a form (post or edit).
The next screen should be refresh automatically but it halt with hourglass.

This issue appears when we have a lot of people connected.
Range 10:00 - 12:00 and 15:00 - 17:00 (UTC +1)

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