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Posted to user@ofbiz.apache.org by aswath narayana <as...@gmail.com> on 2009/10/05 12:48:50 UTC
contactus form - partytoid is null.
Hello All,
In the ecommerce store, I click on the 'contact us' link and then goes the
contactus form.
After submitting the form, the request is 'contactus'.
After tracing through the contactus, the flow ends up in
'createCommunicationEvent'.
I looked at the communicationEvent table and 'partyto' is null.
which email address recieves the email when the contactus form is
submitted. Where is it configured?
Regards
-Aswath
Re: contactus form - partytoid is null.
Posted by "Robert G." <ga...@mercon24.de>.
hey guys,
I realized the same behavior, the email is saved to the communication
screens under party application. I get them there and can answer to it and
the customer get's it into his account.
But I want to get an email and send an email to the customer. Because
customer's normally expect to get an email answer to their request and do
not look every day into their webshop account.
How do you handle this requirement?
greetings
robert
--
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Re: contactus form - partytoid is null.
Posted by Scott Gray <sc...@hotwaxmedia.com>.
A communication event doesn't necessary result in an email being
created and I don't think it was the intention of whoever wrote the
ecommerce contact us to form to send one.
Regards
Scott
HotWax Media
http://www.hotwaxmedia.com
On 7/10/2009, at 9:29 PM, aswath narayana wrote:
> After doing more debugging, It seems like that no email is sent out
> for this
> feature. It is just seen in
> Applications-> Party -> Communications for the admin.
>
> For the communicationEventType=WEB_SITE_COMMUNICATI, no email get
> sent out.
> Is this correct?
>
> -Aswath
>
> On Tue, Oct 6, 2009 at 7:30 PM, aswath narayana
> <as...@gmail.com>wrote:
>
>> Yes, thats correct. we can see in Applications-> Party ->
>> Communications.
>> I am understanding the following
>> * to which emailid the email is sent out
>>
>> I looked more into the details of services like
>> createCommunicationEvent, sendEmailDated and verifying database
>> rows, I am
>> thinking that this functionality is broken and not functioning.
>>
>> -Aswath
>>
>>
>> On Tue, Oct 6, 2009 at 4:28 PM, MarioF <oc...@gmail.com>
>> wrote:
>>
>>>
>>> I am not an expert but I saw that the admin can see this
>>> communications
>>> in:
>>> Applications-> Party -> Communications.
>>>
>>> I hope this help.
>>>
>>>
>>>
>>>
>>> aswath wrote:
>>>>
>>>> Any pointers for this...
>>>>
>>>> Seems like a bug to me.
>>>>
>>>> Thanks
>>>> -Aswath
>>>>
>>>> On Mon, Oct 5, 2009 at 4:18 PM, aswath narayana
>>>> <as...@gmail.com>wrote:
>>>>
>>>>> Hello All,
>>>>> In the ecommerce store, I click on the 'contact us' link and
>>>>> then goes
>>>>> the
>>>>> contactus form.
>>>>> After submitting the form, the request is 'contactus'.
>>>>> After tracing through the contactus, the flow ends up in
>>>>> 'createCommunicationEvent'.
>>>>> I looked at the communicationEvent table and 'partyto' is null.
>>>>>
>>>>> which email address recieves the email when the contactus form is
>>>>> submitted. Where is it configured?
>>>>>
>>>>> Regards
>>>>> -Aswath
>>>>>
>>>>
>>>>
>>>
>>> --
>>> View this message in context:
>>> http://www.nabble.com/contactus-form---partytoid-is-null.-tp25748618p25766612.html
>>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>>
>>>
>>
Re: contactus form - partytoid is null.
Posted by aswath narayana <as...@gmail.com>.
After doing more debugging, It seems like that no email is sent out for this
feature. It is just seen in
Applications-> Party -> Communications for the admin.
For the communicationEventType=WEB_SITE_COMMUNICATI, no email get sent out.
Is this correct?
-Aswath
On Tue, Oct 6, 2009 at 7:30 PM, aswath narayana
<as...@gmail.com>wrote:
> Yes, thats correct. we can see in Applications-> Party -> Communications.
> I am understanding the following
> * to which emailid the email is sent out
>
> I looked more into the details of services like
> createCommunicationEvent, sendEmailDated and verifying database rows, I am
> thinking that this functionality is broken and not functioning.
>
> -Aswath
>
>
> On Tue, Oct 6, 2009 at 4:28 PM, MarioF <oc...@gmail.com> wrote:
>
>>
>> I am not an expert but I saw that the admin can see this communications
>> in:
>> Applications-> Party -> Communications.
>>
>> I hope this help.
>>
>>
>>
>>
>> aswath wrote:
>> >
>> > Any pointers for this...
>> >
>> > Seems like a bug to me.
>> >
>> > Thanks
>> > -Aswath
>> >
>> > On Mon, Oct 5, 2009 at 4:18 PM, aswath narayana
>> > <as...@gmail.com>wrote:
>> >
>> >> Hello All,
>> >> In the ecommerce store, I click on the 'contact us' link and then goes
>> >> the
>> >> contactus form.
>> >> After submitting the form, the request is 'contactus'.
>> >> After tracing through the contactus, the flow ends up in
>> >> 'createCommunicationEvent'.
>> >> I looked at the communicationEvent table and 'partyto' is null.
>> >>
>> >> which email address recieves the email when the contactus form is
>> >> submitted. Where is it configured?
>> >>
>> >> Regards
>> >> -Aswath
>> >>
>> >
>> >
>>
>> --
>> View this message in context:
>> http://www.nabble.com/contactus-form---partytoid-is-null.-tp25748618p25766612.html
>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>
>>
>
Re: contactus form - partytoid is null.
Posted by aswath narayana <as...@gmail.com>.
Yes, thats correct. we can see in Applications-> Party -> Communications.
I am understanding the following
* to which emailid the email is sent out
I looked more into the details of services like
createCommunicationEvent, sendEmailDated and verifying database rows, I am
thinking that this functionality is broken and not functioning.
-Aswath
On Tue, Oct 6, 2009 at 4:28 PM, MarioF <oc...@gmail.com> wrote:
>
> I am not an expert but I saw that the admin can see this communications in:
> Applications-> Party -> Communications.
>
> I hope this help.
>
>
>
>
> aswath wrote:
> >
> > Any pointers for this...
> >
> > Seems like a bug to me.
> >
> > Thanks
> > -Aswath
> >
> > On Mon, Oct 5, 2009 at 4:18 PM, aswath narayana
> > <as...@gmail.com>wrote:
> >
> >> Hello All,
> >> In the ecommerce store, I click on the 'contact us' link and then goes
> >> the
> >> contactus form.
> >> After submitting the form, the request is 'contactus'.
> >> After tracing through the contactus, the flow ends up in
> >> 'createCommunicationEvent'.
> >> I looked at the communicationEvent table and 'partyto' is null.
> >>
> >> which email address recieves the email when the contactus form is
> >> submitted. Where is it configured?
> >>
> >> Regards
> >> -Aswath
> >>
> >
> >
>
> --
> View this message in context:
> http://www.nabble.com/contactus-form---partytoid-is-null.-tp25748618p25766612.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>
>
Re: contactus form - partytoid is null.
Posted by MarioF <oc...@gmail.com>.
I am not an expert but I saw that the admin can see this communications in:
Applications-> Party -> Communications.
I hope this help.
aswath wrote:
>
> Any pointers for this...
>
> Seems like a bug to me.
>
> Thanks
> -Aswath
>
> On Mon, Oct 5, 2009 at 4:18 PM, aswath narayana
> <as...@gmail.com>wrote:
>
>> Hello All,
>> In the ecommerce store, I click on the 'contact us' link and then goes
>> the
>> contactus form.
>> After submitting the form, the request is 'contactus'.
>> After tracing through the contactus, the flow ends up in
>> 'createCommunicationEvent'.
>> I looked at the communicationEvent table and 'partyto' is null.
>>
>> which email address recieves the email when the contactus form is
>> submitted. Where is it configured?
>>
>> Regards
>> -Aswath
>>
>
>
--
View this message in context: http://www.nabble.com/contactus-form---partytoid-is-null.-tp25748618p25766612.html
Sent from the OFBiz - User mailing list archive at Nabble.com.
Re: contactus form - partytoid is null.
Posted by aswath narayana <as...@gmail.com>.
Any pointers for this...
Seems like a bug to me.
Thanks
-Aswath
On Mon, Oct 5, 2009 at 4:18 PM, aswath narayana
<as...@gmail.com>wrote:
> Hello All,
> In the ecommerce store, I click on the 'contact us' link and then goes the
> contactus form.
> After submitting the form, the request is 'contactus'.
> After tracing through the contactus, the flow ends up in
> 'createCommunicationEvent'.
> I looked at the communicationEvent table and 'partyto' is null.
>
> which email address recieves the email when the contactus form is
> submitted. Where is it configured?
>
> Regards
> -Aswath
>