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Posted to server-user@james.apache.org by Hung Phan <hp...@alatron.com> on 2002/09/05 18:45:14 UTC
how to reply to an email with different types of message?
> Hi all,
>
> I am still trying to play around with James and with my limited
> knowledge, I don't have an answer for this one yet. Hopefully
> somebody
> can give me a few pointers. Thanks in advance.
>
> This is the problem I have:
> A user receives an email sent by James. The user wants to reply with
> different types of messages, depending on a situation. For ex: If the
> user likes the product,
> he can tell it in the reply; or if he needs more info, he can tell it
> in the reply too.
> So can he just type the message in the reply's body and a mailet class
> retrieves the message? The problem is the user can type different
> messages for the same
> thing. For ex: to indicate that he/she likes the product, the message
> can be "I like it" or "love it". So it's hard to handle through Java
> API. To restrict this, the user
> can type only "I like it" in the body. But the user can still misspell
> it!
> Is this a good way or there is a better way to do this.
>
> Thanks a lot,
--hung
--
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RE: how to reply to an email with different types of message?
Posted by Danny Angus <da...@apache.org>.
Phan,
To really do this you need access to natural language technology, I don't
know of any Open Source projects, but I do know that there is the technology
out there which can match semantic meanings, without doing a pattern match
on words.
It may also be possible to train a neural net to recognise many common
different ways of expressing the same meaning as being a match, and even to
score how closely they match.
This is a bit OT for James though, James would really only provide you with
a platform to apply these technologies to email processing.
d.
> -----Original Message-----
> From: Hung Phan [mailto:hphan@alatron.com]
> Sent: 05 September 2002 17:45
> To: james-user@jakarta.apache.org
> Subject: how to reply to an email with different types of message?
>
>
> > Hi all,
> >
> > I am still trying to play around with James and with my limited
> > knowledge, I don't have an answer for this one yet. Hopefully
> > somebody
> > can give me a few pointers. Thanks in advance.
> >
> > This is the problem I have:
> > A user receives an email sent by James. The user wants to reply with
> > different types of messages, depending on a situation. For ex: If the
> > user likes the product,
> > he can tell it in the reply; or if he needs more info, he can tell it
> > in the reply too.
> > So can he just type the message in the reply's body and a mailet class
> > retrieves the message? The problem is the user can type different
> > messages for the same
> > thing. For ex: to indicate that he/she likes the product, the message
> > can be "I like it" or "love it". So it's hard to handle through Java
> > API. To restrict this, the user
> > can type only "I like it" in the body. But the user can still misspell
> > it!
> > Is this a good way or there is a better way to do this.
> >
> > Thanks a lot,
> --hung
>
> --
> To unsubscribe, e-mail:
> <ma...@jakarta.apache.org>
> For additional commands, e-mail:
> <ma...@jakarta.apache.org>
>
--
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For additional commands, e-mail: <ma...@jakarta.apache.org>
RE: how to reply to an email with different types of message?
Posted by "Noel J. Bergman" <no...@devtech.com>.
Send them to a web page with a form, or embed a form in HTML mail, depending
upon your audience. The form can them explicitly indicate the options.
--- Noel
-----Original Message-----
From: Hung Phan [mailto:hphan@alatron.com]
Sent: Thursday, September 05, 2002 12:45
To: james-user@jakarta.apache.org
Subject: how to reply to an email with different types of message?
> Hi all,
>
> I am still trying to play around with James and with my limited
> knowledge, I don't have an answer for this one yet. Hopefully
> somebody
> can give me a few pointers. Thanks in advance.
>
> This is the problem I have:
> A user receives an email sent by James. The user wants to reply with
> different types of messages, depending on a situation. For ex: If the
> user likes the product,
> he can tell it in the reply; or if he needs more info, he can tell it
> in the reply too.
> So can he just type the message in the reply's body and a mailet class
> retrieves the message? The problem is the user can type different
> messages for the same
> thing. For ex: to indicate that he/she likes the product, the message
> can be "I like it" or "love it". So it's hard to handle through Java
> API. To restrict this, the user
> can type only "I like it" in the body. But the user can still misspell
> it!
> Is this a good way or there is a better way to do this.
>
> Thanks a lot,
--hung
--
To unsubscribe, e-mail: <ma...@jakarta.apache.org>
For additional commands, e-mail: <ma...@jakarta.apache.org>