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Posted to user@vcl.apache.org by "Hechler, Adam" <he...@rpi.edu> on 2012/06/11 20:04:19 UTC
Not being able to reserve XP for updates
Hello again,
Well, we've run across another stumbling block that I hope someone can help with. We've been able to reproduce it using the same steps so I have to assume this would be simple for someone to answer.
Windows XP image
Manage Images -> Create/Update an Image -> Reservation
RDP into Image (XP), update software, install new packages, etc.
Back to Current Reservation -> Create/Update Image -> Update Existing Image
(at this point we get the "Update Image" screen telling us that once the image creation is completed that we should create a new reservation, test the environment, go back to Current Reservations screen, click End, then Make this the production revision)
So we get the email that Image Updated Successfully
Go into New Reservation
Connect to XP and take a look around. I need to install some more packages.
Come back to Current Reservations and click End
But instead of making production revision, we choose just End the reservation (I have more to do to it).
Gog into Manage Images -> Create/Update an Image -> Reservation again
Choose the latest revision
This time we get a screen telling us that the time requested is not available and we need to choose a time from the green blocks. The whole page is green blocks. No matter what we click on it takes us back the reservation screen which repeats the cycle.
There must be a way to get back into that revision, no?
Thanks,
Adam Hechler
Senior Analyst /
PC Systems Administrator
hechla@rpi.edu<ma...@rpi.edu>
(860) 548-2446
Rensselaer at Hartford
RE: Not being able to reserve XP for updates
Posted by "Hechler, Adam" <he...@rpi.edu>.
Josh,
I have 48 columns of green blocks, which is how many computers we've allotted for the VCL for now.
Adam
> -----Original Message-----
> From: Josh Thompson [mailto:josh_thompson@ncsu.edu]
> Sent: Monday, June 11, 2012 3:13 PM
> To: vcl-user@incubator.apache.org
> Subject: Re: Not being able to reserve XP for updates
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Adam,
>
> On the page with the time table (green blocks), how many columns of green
> blocks do you have? Each column corresponds to a computer that the image
> is
> mapped to be able to run on.
>
> There is a bug with a part of the scheduling algorithm (fixed in upcoming 2.3)
> that attempts to detect if a computer is failing without being flagged as such
> and removes it from the ones that could be assigned to you. However, it
> would
> not be removed from the time table. So, if you are only seeing one column,
> it
> is possible that you are encountering this bug.
>
> Josh
>
> On Monday, June 11, 2012 6:04:19 PM Hechler, Adam wrote:
> > Hello again,
> >
> > Well, we've run across another stumbling block that I hope someone can
> help
> > with. We've been able to reproduce it using the same steps so I have to
> > assume this would be simple for someone to answer.
> >
> > Windows XP image
> >
> > Manage Images -> Create/Update an Image -> Reservation
> > RDP into Image (XP), update software, install new packages, etc.
> > Back to Current Reservation -> Create/Update Image -> Update Existing
> Image
> > (at this point we get the "Update Image" screen telling us that once the
> > image creation is completed that we should create a new reservation, test
> > the environment, go back to Current Reservations screen, click End, then
> > Make this the production revision) So we get the email that Image Updated
> > Successfully
> > Go into New Reservation
> > Connect to XP and take a look around. I need to install some more
> packages.
> > Come back to Current Reservations and click End
> > But instead of making production revision, we choose just End the
> > reservation (I have more to do to it).
> >
> > Gog into Manage Images -> Create/Update an Image -> Reservation again
> > Choose the latest revision
> > This time we get a screen telling us that the time requested is not
> > available and we need to choose a time from the green blocks. The whole
> > page is green blocks. No matter what we click on it takes us back the
> > reservation screen which repeats the cycle.
> >
> > There must be a way to get back into that revision, no?
> >
> > Thanks,
> > Adam Hechler
> > Senior Analyst /
> > PC Systems Administrator
> > hechla@rpi.edu<ma...@rpi.edu>
> > (860) 548-2446
> > Rensselaer at Hartford
> - --
> - -------------------------------
> Josh Thompson
> VCL Developer
> North Carolina State University
>
> my GPG/PGP key can be found at pgp.mit.edu
>
> All electronic mail messages in connection with State business which
> are sent to or received by this account are subject to the NC Public
> Records Law and may be disclosed to third parties.
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v2.0.17 (GNU/Linux)
>
> iEYEARECAAYFAk/WQ0oACgkQV/LQcNdtPQPbcgCfUxMGC57bgf5SPI388RH/H
> Bwo
> eSoAn16BsE6lp0ZIQgghmVlhNP7kKY/c
> =Ad6v
> -----END PGP SIGNATURE-----
Re: Not being able to reserve XP for updates
Posted by Josh Thompson <jo...@ncsu.edu>.
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Adam,
On the page with the time table (green blocks), how many columns of green
blocks do you have? Each column corresponds to a computer that the image is
mapped to be able to run on.
There is a bug with a part of the scheduling algorithm (fixed in upcoming 2.3)
that attempts to detect if a computer is failing without being flagged as such
and removes it from the ones that could be assigned to you. However, it would
not be removed from the time table. So, if you are only seeing one column, it
is possible that you are encountering this bug.
Josh
On Monday, June 11, 2012 6:04:19 PM Hechler, Adam wrote:
> Hello again,
>
> Well, we've run across another stumbling block that I hope someone can help
> with. We've been able to reproduce it using the same steps so I have to
> assume this would be simple for someone to answer.
>
> Windows XP image
>
> Manage Images -> Create/Update an Image -> Reservation
> RDP into Image (XP), update software, install new packages, etc.
> Back to Current Reservation -> Create/Update Image -> Update Existing Image
> (at this point we get the "Update Image" screen telling us that once the
> image creation is completed that we should create a new reservation, test
> the environment, go back to Current Reservations screen, click End, then
> Make this the production revision) So we get the email that Image Updated
> Successfully
> Go into New Reservation
> Connect to XP and take a look around. I need to install some more packages.
> Come back to Current Reservations and click End
> But instead of making production revision, we choose just End the
> reservation (I have more to do to it).
>
> Gog into Manage Images -> Create/Update an Image -> Reservation again
> Choose the latest revision
> This time we get a screen telling us that the time requested is not
> available and we need to choose a time from the green blocks. The whole
> page is green blocks. No matter what we click on it takes us back the
> reservation screen which repeats the cycle.
>
> There must be a way to get back into that revision, no?
>
> Thanks,
> Adam Hechler
> Senior Analyst /
> PC Systems Administrator
> hechla@rpi.edu<ma...@rpi.edu>
> (860) 548-2446
> Rensselaer at Hartford
- --
- -------------------------------
Josh Thompson
VCL Developer
North Carolina State University
my GPG/PGP key can be found at pgp.mit.edu
All electronic mail messages in connection with State business which
are sent to or received by this account are subject to the NC Public
Records Law and may be disclosed to third parties.
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v2.0.17 (GNU/Linux)
iEYEARECAAYFAk/WQ0oACgkQV/LQcNdtPQPbcgCfUxMGC57bgf5SPI388RH/HBwo
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Re: Not being able to reserve XP for updates
Posted by Josh Thompson <jo...@ncsu.edu>.
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Adam,
I tried doing this on a sandbox environment we have that has a fresh copy of
2.2.1 installed and was not able to reproduce it; so, I'm pretty sure it is
not a bug. Do you have the same problem of getting a message about the image
not being available when you make a normal reservation for the new revision?
What about for the previous revision of the image (both normal and imaging
reservations)?
Josh
On Tuesday, June 12, 2012 8:57:19 PM Hechler, Adam wrote:
> Thanks guys,
>
> I followed your suggestions.
>
> The image in question is in the Image Group named allVMimages.
> the Image Group allVMimages is mapped to a Computer Group "All VM Computers"
> all of our computers (we've allotted 48 of them) are in the Computer Group
> "All VM Computers" The Image in question uses these specs: 2048 RAM, 1
> processor, 2000 processor speed, 100 network speed, and all of the
> "computers" we've allotted have: 4096 RAM, 1 processor, 2000 processor
> speed, 1000 network speed.
>
>
> Any other suggestions? As I said, we were able to replicate this with
> another image (same process to get to where we're stuck). It seems like
> once I End the reservation without making the image a production version,
> that's where we're dead. The first revision I did for the first image I
> just made changes, updated the image, and then went back in the next day
> and repeated all the steps to that point. (Manage Images -> Create/Update
> an Image -> Reservation
> RDP into Image (XP), update software, install new packages, etc.
> Back to Current Reservation -> Create/Update Image -> Update Existing Image)
>
> I hadn't done the step (during my first revision) where I make a new
> reservation and it winds up having me login to the Image with my local
> (VCL) userid.
>
>
> Adam
>
>
>
> From: Mike Haudenschild [mailto:mike@longsight.com]
> Sent: Monday, June 11, 2012 2:58 PM
> To: vcl-user@incubator.apache.org
> Subject: Re: Not being able to reserve XP for updates
>
> Yes, that's very important. Go to Manage Images --> Edit Image Profiles,
> and check the required specifications (RAM, processor) for that image.
> Then, as Dmitri notes, go to Manage Computers --> Edit Computer Information
> and confirm that at least one computer (in the group you're mapped to) has
> those specs.
>
>
> On Mon, Jun 11, 2012 at 2:51 PM, Dmitri Chebotarov
> <dc...@gmu.edu>> wrote: Adam
>
> Also, can check if you have available computers (under Manage Computers)
> capable hosting the image?
>
> --
> Thank you,
>
> Dmitri Chebotarov
> Virtual Computing Lab Systems Engineer, TSD - Ent Servers & Messaging
> 223 Aquia Building, Ffx, MSN: 1B5
> Phone: (703) 993-6175<tel:%28703%29%20993-6175>
> Fax: (703) 993-3404<tel:%28703%29%20993-3404>
>
>
> On Monday, June 11, 2012 at 14:47 , Mike Haudenschild wrote:
> Hi Adam,
>
> Check your image grouping and be sure that whatever image you're attempting
> to reserve/update is in a group that has access to one or more "computers."
>
> - Manage Images --> Edit Image Grouping (make sure target image is in a
> group you're using) - Manage Images --> Edit Image Mapping (make sure the
> group is mapped to a computer group) - Manage Computers --> Edit Computer
> Grouping (make sure that at least one computer is in the computer group to
> which you mapped the image)
>
> Permissions in VCL are very three-dimensional and web-like, which means you
> have to visit 2 different screens in order to connect all the dots.
>
> I like to use the "Checkbox Grid" tab on all the screens I mentioned above
> -- it's much easier to visualize all the relationships at a glance (except
> on exceptionally large VCL implementations).
>
> Regards,
> Mike
>
> --
> Mike Haudenschild
> Education Systems Manager
> Longsight Group
> (740) 599-5005 x809<tel:%28740%29%20599-5005%20x809>
> mike@longsight.com<ma...@longsight.com>
> www.longsight.com<http://www.longsight.com>
>
>
> On Mon, Jun 11, 2012 at 2:04 PM, Hechler, Adam
> <he...@rpi.edu>> wrote:
>
>
> Hello again,
>
>
>
> Well, we've run across another stumbling block that I hope someone can help
> with. We've been able to reproduce it using the same steps so I have to
> assume this would be simple for someone to answer.
>
>
>
> Windows XP image
>
>
>
> Manage Images -> Create/Update an Image -> Reservation
>
> RDP into Image (XP), update software, install new packages, etc.
>
> Back to Current Reservation -> Create/Update Image -> Update Existing Image
>
> (at this point we get the "Update Image" screen telling us that once the
> image creation is completed that we should create a new reservation, test
> the environment, go back to Current Reservations screen, click End, then
> Make this the production revision)
>
> So we get the email that Image Updated Successfully
>
> Go into New Reservation
>
> Connect to XP and take a look around. I need to install some more packages.
>
> Come back to Current Reservations and click End
>
> But instead of making production revision, we choose just End the
> reservation (I have more to do to it).
>
>
>
> Gog into Manage Images -> Create/Update an Image -> Reservation again
>
> Choose the latest revision
>
> This time we get a screen telling us that the time requested is not
> available and we need to choose a time from the green blocks. The whole
> page is green blocks. No matter what we click on it takes us back the
> reservation screen which repeats the cycle.
>
>
>
> There must be a way to get back into that revision, no?
>
>
>
> Thanks,
>
> Adam Hechler
>
> Senior Analyst /
>
> PC Systems Administrator
>
> hechla@rpi.edu<ma...@rpi.edu>
>
> (860) 548-2446<tel:%28860%29%20548-2446>
>
> Rensselaer at Hartford
- --
- -------------------------------
Josh Thompson
VCL Developer
North Carolina State University
my GPG/PGP key can be found at pgp.mit.edu
All electronic mail messages in connection with State business which
are sent to or received by this account are subject to the NC Public
Records Law and may be disclosed to third parties.
-----BEGIN PGP SIGNATURE-----
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=qbY7
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RE: Not being able to reserve XP for updates
Posted by "Hechler, Adam" <he...@rpi.edu>.
Thanks guys,
I followed your suggestions.
The image in question is in the Image Group named allVMimages.
the Image Group allVMimages is mapped to a Computer Group "All VM Computers"
all of our computers (we've allotted 48 of them) are in the Computer Group "All VM Computers"
The Image in question uses these specs: 2048 RAM, 1 processor, 2000 processor speed, 100 network speed,
and all of the "computers" we've allotted have: 4096 RAM, 1 processor, 2000 processor speed, 1000 network speed.
Any other suggestions? As I said, we were able to replicate this with another image (same process to get to where we're stuck). It seems like once I End the reservation without making the image a production version, that's where we're dead. The first revision I did for the first image I just made changes, updated the image, and then went back in the next day and repeated all the steps to that point.
(Manage Images -> Create/Update an Image -> Reservation
RDP into Image (XP), update software, install new packages, etc.
Back to Current Reservation -> Create/Update Image -> Update Existing Image)
I hadn't done the step (during my first revision) where I make a new reservation and it winds up having me login to the Image with my local (VCL) userid.
Adam
From: Mike Haudenschild [mailto:mike@longsight.com]
Sent: Monday, June 11, 2012 2:58 PM
To: vcl-user@incubator.apache.org
Subject: Re: Not being able to reserve XP for updates
Yes, that's very important. Go to Manage Images --> Edit Image Profiles, and check the required specifications (RAM, processor) for that image. Then, as Dmitri notes, go to Manage Computers --> Edit Computer Information and confirm that at least one computer (in the group you're mapped to) has those specs.
On Mon, Jun 11, 2012 at 2:51 PM, Dmitri Chebotarov <dc...@gmu.edu>> wrote:
Adam
Also, can check if you have available computers (under Manage Computers) capable hosting the image?
--
Thank you,
Dmitri Chebotarov
Virtual Computing Lab Systems Engineer, TSD - Ent Servers & Messaging
223 Aquia Building, Ffx, MSN: 1B5
Phone: (703) 993-6175<tel:%28703%29%20993-6175>
Fax: (703) 993-3404<tel:%28703%29%20993-3404>
On Monday, June 11, 2012 at 14:47 , Mike Haudenschild wrote:
Hi Adam,
Check your image grouping and be sure that whatever image you're attempting to reserve/update is in a group that has access to one or more "computers."
- Manage Images --> Edit Image Grouping (make sure target image is in a group you're using)
- Manage Images --> Edit Image Mapping (make sure the group is mapped to a computer group)
- Manage Computers --> Edit Computer Grouping (make sure that at least one computer is in the computer group to which you mapped the image)
Permissions in VCL are very three-dimensional and web-like, which means you have to visit 2 different screens in order to connect all the dots.
I like to use the "Checkbox Grid" tab on all the screens I mentioned above -- it's much easier to visualize all the relationships at a glance (except on exceptionally large VCL implementations).
Regards,
Mike
--
Mike Haudenschild
Education Systems Manager
Longsight Group
(740) 599-5005 x809<tel:%28740%29%20599-5005%20x809>
mike@longsight.com<ma...@longsight.com>
www.longsight.com<http://www.longsight.com>
On Mon, Jun 11, 2012 at 2:04 PM, Hechler, Adam <he...@rpi.edu>> wrote:
Hello again,
Well, we've run across another stumbling block that I hope someone can help with. We've been able to reproduce it using the same steps so I have to assume this would be simple for someone to answer.
Windows XP image
Manage Images -> Create/Update an Image -> Reservation
RDP into Image (XP), update software, install new packages, etc.
Back to Current Reservation -> Create/Update Image -> Update Existing Image
(at this point we get the "Update Image" screen telling us that once the image creation is completed that we should create a new reservation, test the environment, go back to Current Reservations screen, click End, then Make this the production revision)
So we get the email that Image Updated Successfully
Go into New Reservation
Connect to XP and take a look around. I need to install some more packages.
Come back to Current Reservations and click End
But instead of making production revision, we choose just End the reservation (I have more to do to it).
Gog into Manage Images -> Create/Update an Image -> Reservation again
Choose the latest revision
This time we get a screen telling us that the time requested is not available and we need to choose a time from the green blocks. The whole page is green blocks. No matter what we click on it takes us back the reservation screen which repeats the cycle.
There must be a way to get back into that revision, no?
Thanks,
Adam Hechler
Senior Analyst /
PC Systems Administrator
hechla@rpi.edu<ma...@rpi.edu>
(860) 548-2446<tel:%28860%29%20548-2446>
Rensselaer at Hartford
Re: Not being able to reserve XP for updates
Posted by Mike Haudenschild <mi...@longsight.com>.
Yes, that's very important. Go to Manage Images --> Edit Image Profiles,
and check the required specifications (RAM, processor) for that image.
Then, as Dmitri notes, go to Manage Computers --> Edit Computer
Information and confirm that at least one computer (in the group you're
mapped to) has those specs.
On Mon, Jun 11, 2012 at 2:51 PM, Dmitri Chebotarov <dc...@gmu.edu> wrote:
> Adam
>
> Also, can check if you have available computers (under Manage Computers)
> capable hosting the image?
>
> --
> Thank you,
>
> Dmitri Chebotarov
> Virtual Computing Lab Systems Engineer, TSD - Ent Servers & Messaging
> 223 Aquia Building, Ffx, MSN: 1B5
> Phone: (703) 993-6175
> Fax: (703) 993-3404
>
> On Monday, June 11, 2012 at 14:47 , Mike Haudenschild wrote:
>
> Hi Adam,
>
> Check your image grouping and be sure that whatever image you're
> attempting to reserve/update is in a group that has access to one or more
> "computers."
>
> - Manage Images --> Edit Image Grouping (make sure target image is in a
> group you're using)
> - Manage Images --> Edit Image Mapping (make sure the group is mapped to a
> computer group)
> - Manage Computers --> Edit Computer Grouping (make sure that at least one
> computer is in the computer group to which you mapped the image)
>
> Permissions in VCL are very three-dimensional and web-like, which means
> you have to visit 2 different screens in order to connect all the dots.
>
> I like to use the "Checkbox Grid" tab on all the screens I mentioned above
> -- it's much easier to visualize all the relationships at a glance (except
> on exceptionally large VCL implementations).
>
> Regards,
> Mike
>
> --
> *Mike Haudenschild*
> Education Systems Manager
> Longsight Group
> (740) 599-5005 x809
> mike@longsight.com
> www.longsight.com
>
>
>
> On Mon, Jun 11, 2012 at 2:04 PM, Hechler, Adam <he...@rpi.edu> wrote:
>
> Hello again,****
>
> ** **
>
> Well, we’ve run across another stumbling block that I hope someone can
> help with. We’ve been able to reproduce it using the same steps so I have
> to assume this would be simple for someone to answer.****
>
> ** **
>
> Windows XP image****
>
> ** **
>
> Manage Images –> Create/Update an Image -> Reservation ** **
>
> RDP into Image (XP), update software, install new packages, etc.****
>
> Back to Current Reservation –> Create/Update Image -> Update Existing Image
> ****
>
> (at this point we get the “Update Image” screen telling us that once the
> image creation is completed that we should create a new reservation, test
> the environment, go back to Current Reservations screen, click End, then
> Make this the production revision)****
>
> So we get the email that Image Updated Successfully****
>
> Go into New Reservation****
>
> Connect to XP and take a look around. I need to install some more packages.
> ****
>
> Come back to Current Reservations and click End****
>
> But instead of making production revision, we choose just End the
> reservation (I have more to do to it).****
>
> ** **
>
> Gog into Manage Images –> Create/Update an Image -> Reservation again****
>
> Choose the latest revision****
>
> This time we get a screen telling us that the time requested is not
> available and we need to choose a time from the green blocks. The whole
> page is green blocks. No matter what we click on it takes us back the
> reservation screen which repeats the cycle. ****
>
> ** **
>
> There must be a way to get back into that revision, no? ** **
>
> ** **
>
> Thanks,****
>
> Adam Hechler****
>
> Senior Analyst /****
>
> PC Systems Administrator****
>
> hechla@rpi.edu****
>
> (860) 548-2446****
>
> Rensselaer at Hartford****
>
> ** **
>
> ** **
>
> ** **
>
>
>
>
Re: Not being able to reserve XP for updates
Posted by Dmitri Chebotarov <dc...@gmu.edu>.
Adam
Also, can check if you have available computers (under Manage Computers) capable hosting the image?
--
Thank you,
Dmitri Chebotarov
Virtual Computing Lab Systems Engineer, TSD - Ent Servers & Messaging
223 Aquia Building, Ffx, MSN: 1B5
Phone: (703) 993-6175
Fax: (703) 993-3404
On Monday, June 11, 2012 at 14:47 , Mike Haudenschild wrote:
> Hi Adam,
>
> Check your image grouping and be sure that whatever image you're attempting to reserve/update is in a group that has access to one or more "computers."
>
> - Manage Images --> Edit Image Grouping (make sure target image is in a group you're using)
> - Manage Images --> Edit Image Mapping (make sure the group is mapped to a computer group)
> - Manage Computers --> Edit Computer Grouping (make sure that at least one computer is in the computer group to which you mapped the image)
>
> Permissions in VCL are very three-dimensional and web-like, which means you have to visit 2 different screens in order to connect all the dots.
>
> I like to use the "Checkbox Grid" tab on all the screens I mentioned above -- it's much easier to visualize all the relationships at a glance (except on exceptionally large VCL implementations).
>
> Regards,
> Mike
>
> --
> Mike Haudenschild
> Education Systems Manager
> Longsight Group
> (740) 599-5005 x809
> mike@longsight.com (mailto:mike@longsight.com)
> www.longsight.com (http://www.longsight.com)
>
>
>
> On Mon, Jun 11, 2012 at 2:04 PM, Hechler, Adam <hechla@rpi.edu (mailto:hechla@rpi.edu)> wrote:
> >
> > Hello again,
> >
> >
> >
> >
> >
> > Well, we’ve run across another stumbling block that I hope someone can help with. We’ve been able to reproduce it using the same steps so I have to assume this would be simple for someone to answer.
> >
> >
> >
> >
> >
> > Windows XP image
> >
> >
> >
> >
> >
> > Manage Images –> Create/Update an Image -> Reservation
> >
> >
> > RDP into Image (XP), update software, install new packages, etc.
> >
> >
> > Back to Current Reservation –> Create/Update Image -> Update Existing Image
> >
> >
> > (at this point we get the “Update Image” screen telling us that once the image creation is completed that we should create a new reservation, test the environment, go back to Current Reservations screen, click End, then Make this the production revision)
> >
> >
> > So we get the email that Image Updated Successfully
> >
> >
> > Go into New Reservation
> >
> >
> > Connect to XP and take a look around. I need to install some more packages.
> >
> >
> > Come back to Current Reservations and click End
> >
> >
> > But instead of making production revision, we choose just End the reservation (I have more to do to it).
> >
> >
> >
> >
> >
> > Gog into Manage Images –> Create/Update an Image -> Reservation again
> >
> >
> > Choose the latest revision
> >
> >
> > This time we get a screen telling us that the time requested is not available and we need to choose a time from the green blocks. The whole page is green blocks. No matter what we click on it takes us back the reservation screen which repeats the cycle.
> >
> >
> >
> >
> >
> > There must be a way to get back into that revision, no?
> >
> >
> >
> >
> >
> > Thanks,
> >
> >
> > Adam Hechler
> >
> >
> > Senior Analyst /
> >
> >
> > PC Systems Administrator
> >
> >
> > hechla@rpi.edu (mailto:hechla@rpi.edu)
> >
> >
> > (860) 548-2446 (tel:%28860%29%20548-2446)
> >
> >
> > Rensselaer at Hartford
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
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Re: Not being able to reserve XP for updates
Posted by Mike Haudenschild <mi...@longsight.com>.
Hi Adam,
Check your image grouping and be sure that whatever image you're attempting
to reserve/update is in a group that has access to one or more "computers."
- Manage Images --> Edit Image Grouping (make sure target image is in a
group you're using)
- Manage Images --> Edit Image Mapping (make sure the group is mapped to a
computer group)
- Manage Computers --> Edit Computer Grouping (make sure that at least one
computer is in the computer group to which you mapped the image)
Permissions in VCL are very three-dimensional and web-like, which means you
have to visit 2 different screens in order to connect all the dots.
I like to use the "Checkbox Grid" tab on all the screens I mentioned above
-- it's much easier to visualize all the relationships at a glance (except
on exceptionally large VCL implementations).
Regards,
Mike
--
*Mike Haudenschild*
Education Systems Manager
Longsight Group
(740) 599-5005 x809
mike@longsight.com
www.longsight.com
On Mon, Jun 11, 2012 at 2:04 PM, Hechler, Adam <he...@rpi.edu> wrote:
> Hello again,****
>
> ** **
>
> Well, we’ve run across another stumbling block that I hope someone can
> help with. We’ve been able to reproduce it using the same steps so I have
> to assume this would be simple for someone to answer.****
>
> ** **
>
> Windows XP image****
>
> ** **
>
> Manage Images –> Create/Update an Image -> Reservation ** **
>
> RDP into Image (XP), update software, install new packages, etc.****
>
> Back to Current Reservation –> Create/Update Image -> Update Existing Image
> ****
>
> (at this point we get the “Update Image” screen telling us that once the
> image creation is completed that we should create a new reservation, test
> the environment, go back to Current Reservations screen, click End, then
> Make this the production revision)****
>
> So we get the email that Image Updated Successfully****
>
> Go into New Reservation****
>
> Connect to XP and take a look around. I need to install some more packages.
> ****
>
> Come back to Current Reservations and click End****
>
> But instead of making production revision, we choose just End the
> reservation (I have more to do to it).****
>
> ** **
>
> Gog into Manage Images –> Create/Update an Image -> Reservation again****
>
> Choose the latest revision****
>
> This time we get a screen telling us that the time requested is not
> available and we need to choose a time from the green blocks. The whole
> page is green blocks. No matter what we click on it takes us back the
> reservation screen which repeats the cycle. ****
>
> ** **
>
> There must be a way to get back into that revision, no? ** **
>
> ** **
>
> Thanks,****
>
> Adam Hechler****
>
> Senior Analyst /****
>
> PC Systems Administrator****
>
> hechla@rpi.edu****
>
> (860) 548-2446****
>
> Rensselaer at Hartford****
>
> ** **
>
> ** **
>
> ** **
>