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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/10/21 02:19:51 UTC

[Bug 121241] New: Open Office locks up when trying to open a file

https://issues.apache.org/ooo/show_bug.cgi?id=121241

          Priority: P3
            Bug ID: 121241
                CC: ooo-issues@incubator.apache.org
          Assignee: uineedsconfirm@ui.openoffice.org
           Summary: Open Office locks up when trying to open a file
          Severity: critical
        Issue Type: DEFECT
    Classification: Code
                OS: Windows Vista
          Reporter: gdgsratmtv@hotmail.com
          Hardware: PC
            Status: UNCONFIRMED
           Version: AOO 3.4.1
         Component: ui
           Product: ui

Used open office long time, got this upgrade from Apache, none of my files open
all the time, have to keep opening open office and then hoping that the
application will work, have downloaded and installed program several times,
twice have been able to get files to open, then after I close program when try
to open files next day get pop-up that open office has encountered an unknowned
error and will shut down, file will be retrieved next start-up, when start back
up retrieve file, then locks up again.

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[Bug 121241] Open Office locks up when trying to open a file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121241

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|                            |alex13qa@gmail.com

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[Bug 121241] Open Office locks up when trying to open a file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121241

--- Comment #1 from Agnes B. Bullock <Da...@gmail.com> ---
Cannot open any files at all!  started yesterday and continues today!

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[Bug 121241] Open Office locks up when trying to open a file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121241

--- Comment #2 from Agnes B. Bullock <Da...@gmail.com> ---
(In reply to comment #0)
> Used open office long time, got this upgrade from Apache, none of my files
> open all the time, have to keep opening open office and then hoping that the
> application will work, have downloaded and installed program several times,
> twice have been able to get files to open, then after I close program when
> try to open files next day get pop-up that open office has encountered an
> unknowned error and will shut down, file will be retrieved next start-up,
> when start back up retrieve file, then locks up again.

EXCT SAME THING is happening to me!  Have no idea why or how to fix it!

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[Bug 121241] Open Office locks up when trying to open a file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121241

--- Comment #3 from gDavid <gd...@hotmail.com> ---
I kept reading the forums and using Google for this problem and I found that
many other people were having the same problem.  There was one solution that
seemed to work.  It worked for my OpenOffice Program.  That made me very happy,
because I like open office.  So here is the solution that I found that also
worked for the program that I use.

1.  Open OpenOffice
2.  On Home Page click on Tools
3.  Scroll down to and click on Options
4.  Expand the + next to OpenOffice.org
5.  Scroll down to Online Update and UNCHECK the check for updates
automatically

Unchecking the Check for updates automatically really saved the day for me. 
You can always check for updates manually.

Good Luck
gDavid

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[Bug 121241] Open Office locks up when trying to open a file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121241

Agnes B. Bullock <Da...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |DachsiesWithMoxieMama@gmail
                   |                            |.com

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