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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/08/11 20:49:42 UTC

[Issue 125409] New: Serious security files after trying to install updates

https://issues.apache.org/ooo/show_bug.cgi?id=125409

          Issue ID: 125409
        Issue Type: DEFECT
           Summary: Serious security files after trying to install updates
           Product: Installation
           Version: 4.1.0
          Hardware: PC
                OS: Windows 8
            Status: UNCONFIRMED
          Severity: critical
          Priority: P3
         Component: update notifications
          Assignee: issues@openoffice.apache.org
          Reporter: navarrosaez@hotmail.com

Hi twice in one week: I got alerts telling me to update my OO software. I
clicked and got badly bugged, and had trouble un-installing malware files.
However today the threat/files (2) would not be un-installed. Had to get Norton
to fix remotely.  Now anxious about ever clicking on an OO download button -
which appears genuine, on your site. But I think perhaps some malware type
files have piggy backed onto some of your downloads. Next time I want to update
or download from OO, how will I know its bug-free and safe?

for your info the 2 bugs were 1) optimizer pro v3.2
2) Cinema Plus 1.2c which once I tried to uninstall threw up Nortons alert,
which said it was a SONAR.Heuritic.120 file

Many thanks
CNS

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[Issue 125409] Serious security files after trying to install updates

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125409

CNS <na...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |navarrosaez@hotmail.com

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[Issue 125409] Serious security files after trying to install updates

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125409

--- Comment #1 from CNS <na...@hotmail.com> ---
Important, using Windows 8.1 not 8

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[Issue 125409] Serious security files after trying to install updates

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125409

Kay <ks...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |kschenk@apache.org

--- Comment #2 from Kay <ks...@apache.org> ---
Hi --

Could you please tell us where you originally downloaded OpenOffice from?

Was it directly from our download area (to SourceForge)--
http://www.openoffice.org/download/index.html 

or somewhere else?

Please let us know. 

If you are using version 4.1.0 you should NOT have received any request for
updates through the OpenOffice updater at this time. We recommend downloading
exclusively from http://www.openoffice.org/download to avoid problems.

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