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Posted to users@openoffice.apache.org by jim claricoates <ji...@lineone.net> on 2015/04/22 15:37:24 UTC

open office u/g problem

have 3.4.1 on win7.
tried to u/g to 4.1.1
Open office not running but installation aborts asking for open office 
to be closed.
Advice please

regards  Jim Claricoates

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Re: open office u/g problem

Posted by Rory O'Farrell <of...@iol.ie>.
On Wed, 22 Apr 2015 14:37:24 +0100
jim claricoates <ji...@lineone.net> wrote:

> have 3.4.1 on win7.
> tried to u/g to 4.1.1
> Open office not running but installation aborts asking for open office 
> to be closed.
> Advice please
> 
> regards  Jim Claricoates

You need to close the OpenOffice Quickstarter.  The easiest way to do this and be certain all OpenOffice components are closed (on Windows, which you say you are using) is to start TaskManager (Ctrl Shift Esc). Kill all soffice processes shown as running on Taskmanager's Processes tab. You can ignore the warning about horrible things happening! 

Close TaskManager, and without restarting your computer, install OpenOffice 4.1.1.  If it asks about bringing forward an existing OpenOffice Profile, it is best to answer No.


-- 
Rory O'Farrell <of...@iol.ie>

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Re: open office u/g problem

Posted by James Knott <ja...@rogers.com>.
On 04/22/2015 09:37 AM, jim claricoates wrote:
> have 3.4.1 on win7.
> tried to u/g to 4.1.1
> Open office not running but installation aborts asking for open office
> to be closed.
> Advice please

Is the quick starter running?  If so, you'll have to stop it before
installing.


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