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Posted to marketing@openoffice.apache.org by Andrea Pescetti <pe...@apache.org> on 2014/10/27 21:44:54 UTC
English dictionary (Re: 2015 -- Our 30th Anniversary)
On 27/10/2014 Alphonso Whitfield III wrote:
> When is the English language dictionary going to be fixed in the spell
> checker application?
The English dictionary is not supposed to be fixed since it already
works. If it doesn't work for you, try resettin your user profile. There
are plenty of explanations around, see for example
https://forum.openoffice.org/en/forum/viewtopic.php?t=12426
Note that your comment has nothing to do with the original topic of this
discussion. Please do change at least the subject (and possibly start a
new discussion instead of replying to an existing one).
Regards,
Andrea.
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RE: English dictionary (Re: 2015 -- Our 30th Anniversary)
Posted by "Dennis E. Hamilton" <de...@acm.org>.
There is no wrong answer here.
The question is, do you want to fix your immediate problem, or are you willing to wait until there is something in the installer to destroy your profile every time you install an update, or something else?
Andrea described the state of affairs and the options for working around it that are available now.
Let's look a little deeper.
There are occasions where the user profile carries information that causes opening of an application to fail because of a document-recovery failure or other corruption of previous work. There may also be problems because an user profile is corrupted in some manner, all by itself. This is because some sort of corruption happened already, and restarting doesn't improve matters.
If we could tell that this was the case in the software, OpenOffice could request permission to fix it immediately on it being detected. It would not have anything to do with installing updates. (The reason for engaging users is that there may be other consequences if the fix involves deleting the user profile or destruction of autosave material.)
Alternatively, there could be some sort of option in the current document-recovery-failure message to ask if the user profile should be reset. I.e., give the user a way to break out of the problem by selecting a don't recover option on the dialog, or something. Again, this has nothing to do with giving magical powers to the installer.
This is easy to say. It may be hard to implement. And it requires some volunteers (not just one) to tease it out, come up with fixes, verify the situation by intentionally creating document-recovery problems, and also ensure that the remedy is otherwise benign. That will take volunteers who are equipped to deal with the problem and have both the desire and the opportunity to work on it.
I agree that it would be valuable to have such a remedy, and anything that inspires user confidence is important. You might want to find a bug to vote for, such as
<https://issues.apache.org/ooo/show_bug.cgi?id=71681>.
Or <https://issues.apache.org/ooo/show_bug.cgi?id=61610>.
There are others (I found over 100 bugzilla entries using search on "document recovery." There are many ways for there to be corruption of one kind or another.
- Dennis
-----Original Message-----
From: Alphonso Whitfield III [mailto:awhitfield@vital-inet.com]
Sent: Monday, October 27, 2014 20:07
To: marketing@openoffice.apache.org
Cc: dev@openoffice.apache.org
Subject: Re: English dictionary (Re: 2015 -- Our 30th Anniversary)
Wrong answer.The end user should not have to fix anything it should work when the product is downloaded or the application should not be included in the download.
It worked without difficulty prior to the latest version being released. I sent true end users to download the software , they downloaded the software and the spell check dictionary did not work. This damages our credibility as an alternative solution to pay for products that are available.
What is the timeline for the download to be corrected?
Alphonso Whitfield III
912-590-6266 Sales Office
912-590-6139 Ops Center
info@thevitalportal.com
Vital Inc.
315 Plant Ave
Suite E
Waycross, Georgia 31501
----- Original Message -----
From: "Andrea Pescetti" <pe...@apache.org>
To: dev@openoffice.apache.org, marketing@openoffice.apache.org
Sent: Monday, October 27, 2014 4:44:54 PM
Subject: English dictionary (Re: 2015 -- Our 30th Anniversary)
On 27/10/2014 Alphonso Whitfield III wrote:
> When is the English language dictionary going to be fixed in the spell
> checker application?
The English dictionary is not supposed to be fixed since it already
works. If it doesn't work for you, try resettin your user profile. There
are plenty of explanations around, see for example
https://forum.openoffice.org/en/forum/viewtopic.php?t=12426
Note that your comment has nothing to do with the original topic of this
discussion. Please do change at least the subject (and possibly start a
new discussion instead of replying to an existing one).
Regards,
Andrea.
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Re: English dictionary (Re: 2015 -- Our 30th Anniversary)
Posted by Andrea Pescetti <pe...@apache.org>.
On 28/10/2014 Alphonso Whitfield III wrote:
> Wrong answer.The end user should not have to fix anything it should
> work when the product is downloaded or the application should not be
> included in the download. It worked without difficulty prior to the
> latest version being released. I sent true end users to download the
> software , they downloaded the software and the spell check
> dictionary did not work. This damages our credibility as an
> alternative solution to pay for products that are available. What is
> the timeline for the download to be corrected?
Of course it's a bug (OpenOffice does not deliberately break the user
profile) and it was deeply investigated and presumably fixed some time
back, but once your profile is corrupted you can't fix it by
reinstalling or updating OpenOffice: you need to reset your profile. I
already sent relevant links and most of our Release Notes contain
instructions on how to fix the bug.
Regards,
Andrea.
---------------------------------------------------------------------
To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
For additional commands, e-mail: dev-help@openoffice.apache.org
Re: English dictionary (Re: 2015 -- Our 30th Anniversary)
Posted by Andrea Pescetti <pe...@apache.org>.
On 28/10/2014 Alphonso Whitfield III wrote:
> Wrong answer.The end user should not have to fix anything it should
> work when the product is downloaded or the application should not be
> included in the download. It worked without difficulty prior to the
> latest version being released. I sent true end users to download the
> software , they downloaded the software and the spell check
> dictionary did not work. This damages our credibility as an
> alternative solution to pay for products that are available. What is
> the timeline for the download to be corrected?
Of course it's a bug (OpenOffice does not deliberately break the user
profile) and it was deeply investigated and presumably fixed some time
back, but once your profile is corrupted you can't fix it by
reinstalling or updating OpenOffice: you need to reset your profile. I
already sent relevant links and most of our Release Notes contain
instructions on how to fix the bug.
Regards,
Andrea.
---------------------------------------------------------------------
To unsubscribe, e-mail: marketing-unsubscribe@openoffice.apache.org
For additional commands, e-mail: marketing-help@openoffice.apache.org
Re: English dictionary (Re: 2015 -- Our 30th Anniversary)
Posted by Alphonso Whitfield III <aw...@vital-inet.com>.
Wrong answer.The end user should not have to fix anything it should work when the product is downloaded or the application should not be included in the download.
It worked without difficulty prior to the latest version being released. I sent true end users to download the software , they downloaded the software and the spell check dictionary did not work. This damages our credibility as an alternative solution to pay for products that are available.
What is the timeline for the download to be corrected?
Alphonso Whitfield III
912-590-6266 Sales Office
912-590-6139 Ops Center
info@thevitalportal.com
Vital Inc.
315 Plant Ave
Suite E
Waycross, Georgia 31501
----- Original Message -----
From: "Andrea Pescetti" <pe...@apache.org>
To: dev@openoffice.apache.org, marketing@openoffice.apache.org
Sent: Monday, October 27, 2014 4:44:54 PM
Subject: English dictionary (Re: 2015 -- Our 30th Anniversary)
On 27/10/2014 Alphonso Whitfield III wrote:
> When is the English language dictionary going to be fixed in the spell
> checker application?
The English dictionary is not supposed to be fixed since it already
works. If it doesn't work for you, try resettin your user profile. There
are plenty of explanations around, see for example
https://forum.openoffice.org/en/forum/viewtopic.php?t=12426
Note that your comment has nothing to do with the original topic of this
discussion. Please do change at least the subject (and possibly start a
new discussion instead of replying to an existing one).
Regards,
Andrea.
---------------------------------------------------------------------
To unsubscribe, e-mail: marketing-unsubscribe@openoffice.apache.org
For additional commands, e-mail: marketing-help@openoffice.apache.org
Re: English dictionary (Re: 2015 -- Our 30th Anniversary)
Posted by Alphonso Whitfield III <aw...@vital-inet.com>.
Wrong answer.The end user should not have to fix anything it should work when the product is downloaded or the application should not be included in the download.
It worked without difficulty prior to the latest version being released. I sent true end users to download the software , they downloaded the software and the spell check dictionary did not work. This damages our credibility as an alternative solution to pay for products that are available.
What is the timeline for the download to be corrected?
Alphonso Whitfield III
912-590-6266 Sales Office
912-590-6139 Ops Center
info@thevitalportal.com
Vital Inc.
315 Plant Ave
Suite E
Waycross, Georgia 31501
----- Original Message -----
From: "Andrea Pescetti" <pe...@apache.org>
To: dev@openoffice.apache.org, marketing@openoffice.apache.org
Sent: Monday, October 27, 2014 4:44:54 PM
Subject: English dictionary (Re: 2015 -- Our 30th Anniversary)
On 27/10/2014 Alphonso Whitfield III wrote:
> When is the English language dictionary going to be fixed in the spell
> checker application?
The English dictionary is not supposed to be fixed since it already
works. If it doesn't work for you, try resettin your user profile. There
are plenty of explanations around, see for example
https://forum.openoffice.org/en/forum/viewtopic.php?t=12426
Note that your comment has nothing to do with the original topic of this
discussion. Please do change at least the subject (and possibly start a
new discussion instead of replying to an existing one).
Regards,
Andrea.
---------------------------------------------------------------------
To unsubscribe, e-mail: marketing-unsubscribe@openoffice.apache.org
For additional commands, e-mail: marketing-help@openoffice.apache.org