Re: Malware InstantSupport and other evil harm

[Lloyd Prentice <lc...@aol.com>]

Dr. Knaack, MD, and others,

I have been attacked several times over the last months by viruses or other malware. The one that I found today is called “scanner5244513087” which came in by email to our old address. We use AVAST Mac Security, which found the infection and blocked it. Attached below is the brief report captured as a tiff file by the “Grab” application. 

Lloyd Prentice
______________________

> On May 16, 2016, at 8:28 PM, Wade Smart <wa...@gmail.com> wrote:
> 
> On Mon, May 16, 2016 at 6:37 PM, Rudolph H. Knaack, MD
> <rh...@knaackfarm.com> wrote:
>> Sirs:
>> 
>> I am reporting that I acquired the InstantSupport mal-adware while downloading OpenOffice 4.0 from your download site.
>> I have been a user of OpenOffice for 2 years, however, it has taken several days of attention to weed this thing out of my computer.  It is unlikely I will attempt downloading it again.
>> I believe it is important that you are aware of stuff that is piggy-backed onto your software.
>> 
>> Sincerely,
>> R.Knaack
> 
> You downloaded from where?
> 
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