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Posted to users@cloudstack.apache.org by Sonali Jadhav <so...@servercentralen.se> on 2016/01/13 08:18:40 UTC
ACS 4.5.1, snapshot is stuck in "BackingUp" state
Hi,
I am running ACS 4.5.1, with two management servers. I was replacing expiring certificate with new one, for which I had to restart management services. But there was one recurring snapshot running, which is now stuck at "BackingUp" state. I want to delete it but I can't because of its status.
Its hourly recurring snapshot. Normally, it deletes oldest one to create new snapshot. But since, this one is stuck at "BackingUp" state, recurring snapshot is stopped. I got mail alert with this,
"Snapshot resource limit exceeded for account id : 11. Failed to create recurring snapshots; please use updateResourceLimit to increase the limit"
I understand that, if I change in DB state of this snapshot to "BackedUp" then I might be able to delete it successfully. But I am wondering exactly in which tables to make changes? Correct me if I am wrong.
/Sonali
RE: ACS 4.5.1, snapshot is stuck in "BackingUp" state
Posted by Sonali Jadhav <so...@servercentralen.se>.
Fixed it!
/Sonali
From: Glenn Wagner [mailto:glenn.wagner@shapeblue.com]
Sent: Wednesday, January 13, 2016 1:24 PM
To: users@cloudstack.apache.org
Subject: RE: ACS 4.5.1, snapshot is stuck in "BackingUp" state
Hi,
You can have a look in the snapshot table under the status column in the DB
Also based on the resource error you got , I would also check the resource limits for the account creating the snapshots.
Regards
Glenn
[ShapeBlue]<http://www.shapeblue.com>
Glenn Wagner
Senior Consultant
,
ShapeBlue
d:
| s: +27 21 527 0091<tel:|%20s:%20+27%2021%20527%200091>
|
m:
+27 73 917 4111<tel:+27%2073%20917%204111>
e:
glenn.wagner@shapeblue.com | t: <mailto:glenn.wagner@shapeblue.com%20|%20t:>
|
w:
www.shapeblue.com<http://www.shapeblue.com>
a:
2nd Floor, Oudehuis Centre, 122 Main Rd, Somerset West Cape Town 7130 South Africa
[cid:imagec41d49.png@025c49c8.46babfeb]
Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue SA Pty Ltd is a company registered by The Republic of South Africa and is traded under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error.
-----Original Message-----
From: Sonali Jadhav [mailto:sonali@servercentralen.se]
Sent: Wednesday, 13 January 2016 9:19 AM
To: users@cloudstack.apache.org<ma...@cloudstack.apache.org>
Subject: ACS 4.5.1, snapshot is stuck in "BackingUp" state
Hi,
I am running ACS 4.5.1, with two management servers. I was replacing expiring certificate with new one, for which I had to restart management services. But there was one recurring snapshot running, which is now stuck at "BackingUp" state. I want to delete it but I can't because of its status.
Its hourly recurring snapshot. Normally, it deletes oldest one to create new snapshot. But since, this one is stuck at "BackingUp" state, recurring snapshot is stopped. I got mail alert with this,
"Snapshot resource limit exceeded for account id : 11. Failed to create recurring snapshots; please use updateResourceLimit to increase the limit"
I understand that, if I change in DB state of this snapshot to "BackedUp" then I might be able to delete it successfully. But I am wondering exactly in which tables to make changes? Correct me if I am wrong.
/Sonali
Find out more about ShapeBlue and our range of CloudStack related services:
IaaS Cloud Design & Build<http://shapeblue.com/iaas-cloud-design-and-build/> | CSForge – rapid IaaS deployment framework<http://shapeblue.com/csforge/>
CloudStack Consulting<http://shapeblue.com/cloudstack-consultancy/> | CloudStack Software Engineering<http://shapeblue.com/cloudstack-software-engineering/>
CloudStack Infrastructure Support<http://shapeblue.com/cloudstack-infrastructure-support/> | CloudStack Bootcamp Training Courses<http://shapeblue.com/cloudstack-training/>
RE: ACS 4.5.1, snapshot is stuck in "BackingUp" state
Posted by Glenn Wagner <gl...@shapeblue.com>.
Hi,
You can have a look in the snapshot table under the status column in the DB
Also based on the resource error you got , I would also check the resource limits for the account creating the snapshots.
Regards
Glenn
[ShapeBlue]<http://www.shapeblue.com>
Glenn Wagner
Senior Consultant , ShapeBlue
d: | s: +27 21 527 0091<tel:|%20s:%20+27%2021%20527%200091> | m: +27 73 917 4111<tel:+27%2073%20917%204111>
e: glenn.wagner@shapeblue.com | t: <mailto:glenn.wagner@shapeblue.com%20|%20t:> | w: www.shapeblue.com<http://www.shapeblue.com>
a: 2nd Floor, Oudehuis Centre, 122 Main Rd, Somerset West Cape Town 7130 South Africa
[cid:imagec41d49.png@025c49c8.46babfeb]
Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue SA Pty Ltd is a company registered by The Republic of South Africa and is traded under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error.
-----Original Message-----
From: Sonali Jadhav [mailto:sonali@servercentralen.se]
Sent: Wednesday, 13 January 2016 9:19 AM
To: users@cloudstack.apache.org
Subject: ACS 4.5.1, snapshot is stuck in "BackingUp" state
Hi,
I am running ACS 4.5.1, with two management servers. I was replacing expiring certificate with new one, for which I had to restart management services. But there was one recurring snapshot running, which is now stuck at "BackingUp" state. I want to delete it but I can't because of its status.
Its hourly recurring snapshot. Normally, it deletes oldest one to create new snapshot. But since, this one is stuck at "BackingUp" state, recurring snapshot is stopped. I got mail alert with this,
"Snapshot resource limit exceeded for account id : 11. Failed to create recurring snapshots; please use updateResourceLimit to increase the limit"
I understand that, if I change in DB state of this snapshot to "BackedUp" then I might be able to delete it successfully. But I am wondering exactly in which tables to make changes? Correct me if I am wrong.
/Sonali
Find out more about ShapeBlue and our range of CloudStack related services:
IaaS Cloud Design & Build<http://shapeblue.com/iaas-cloud-design-and-build//> | CSForge – rapid IaaS deployment framework<http://shapeblue.com/csforge/>
CloudStack Consulting<http://shapeblue.com/cloudstack-consultancy/> | CloudStack Software Engineering<http://shapeblue.com/cloudstack-software-engineering/>
CloudStack Infrastructure Support<http://shapeblue.com/cloudstack-infrastructure-support/> | CloudStack Bootcamp Training Courses<http://shapeblue.com/cloudstack-training/>