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Posted to issues@openoffice.apache.org by bu...@apache.org on 2018/03/10 14:45:04 UTC

[Issue 127730] New: it crashes when i open any document not just with large photos

https://bz.apache.org/ooo/show_bug.cgi?id=127730

          Issue ID: 127730
        Issue Type: DEFECT
           Summary: it  crashes when i open any document   not just with
                    large photos
           Product: Writer
           Version: 4.1.5
          Hardware: PC
                OS: Windows 10
            Status: UNCONFIRMED
          Severity: Critical
          Priority: P5 (lowest)
         Component: open-import
          Assignee: issues@openoffice.apache.org
          Reporter: mwjones3333@hotmail.co.uk
  Target Milestone: ---

Created attachment 86362
  --> https://bz.apache.org/ooo/attachment.cgi?id=86362&action=edit
an example of the invoice i was trying to edit

I tried editing my invoice to sent to a costumer, which has opened and worked
before i updated to the new patch  and it all so crashes with a normal document
not just with one with big photos in it.

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[Issue 127730] it crashes when i open any document not just with large photos

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127730

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 127730] it crashes when i open any document not just with large photos

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127730

--- Comment #3 from oooforum (fr) <oo...@free.fr> ---
*** Issue 127727 has been marked as a duplicate of this issue. ***

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[Issue 127730] it crashes when i open any document not just with large photos

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127730

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |knmc@apache.org

--- Comment #2 from Keith N. McKenna <kn...@apache.org> ---
Cannot confirm with your attached document using Windows 10 and AOO 4.1.5. I
concur with Matthias to try restting your profile. For instructions how to do
that see the following:
https://wiki.openoffice.org/wiki/Documentation/How_Tos/Handling_the_OpenOffice.org_User_Profile#Resetting_the_User_Profile

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[Issue 127730] it crashes when i open any document not just with large photos

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127730

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |mseidel@apache.org

--- Comment #1 from Matthias Seidel <ms...@apache.org> ---
I can not recreate a crash with your document with AOO 4.1.5 on Windows 7.

Please start with renaming your AOO user profile:
https://forum.openoffice.org/en/forum/viewtopic.php?p=58403#p58403

This cures most unexplainable problems...


However these sorts of problems are better to be discussed on our user mailing
list:
https://openoffice.apache.org/mailing-lists.html#users-mailing-list-public

or in our user forum:
https://forum.openoffice.org/en/forum/

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[Issue 127730] it crashes when i open any document not just with large photos

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127730

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|Critical                    |Normal
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #4 from Marcus <ma...@apache.org> ---
Due to comment #1 and #2 I'm closing this issue as not reproducible.

For further help please refer to the user forums as stated in comment #1.

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