You are viewing a plain text version of this content. The canonical link for it is here.
Posted to user@guacamole.apache.org by Alejandro Hernandez <ah...@safedataserver.com> on 2023/06/16 16:48:59 UTC

Can't connect on 1.5.2 - Can't find error


Hello!

I have been using v1.4 for quite some time without any major issue so 
far :)

I just made a clean install of v1.5.2 only extensions being used are 
mySQL and TOTP:

guacamole-auth-jdbc-mysql-1.5.2.jar

guacamole-auth-totp-1.5.2.jar

Library installed:

mysql-connector-j-8.0.33.jar

Everything "seems" fine, it "works" I can login and create connections. 
SSH connections are working fine, but I just can't make any RDP 
connection work; when I select any created RDP connection the normal 
"connecting" message comes up and instantly I get to the you have been 
logged out message. I already tried several configuration combinations 
but same result. On my previous guacamole install the same connection is 
working fine.

I setted the logging to verbose mode to see what I can find (the 
attached text file belong to just 1 connection intent) I can see the log 
"SqlSession of thread: 25 terminated its life-cycle, closing it" but 
don't know if that's the problem, what that means or if any other 
message in the log is relevant to my case...

Help please!!!!

Thanks!

Re: Can't connect on 1.5.2 - Can't find error

Posted by Nick Couchman <vn...@apache.org>.
On Fri, Jun 16, 2023 at 1:50 PM Alejandro Hernandez
<ah...@safedataserver.com> wrote:
>
> Thanks Nick!
>
>
> I'm attaching to this email the guacd logs from 1 failed connection.
>
>
> If it is the bug you mentioned, is there a work around or is just wait until 1.5.3 ?
>

You have a couple of options:
* Apply the patch to the 1.5.2 code
(https://github.com/apache/guacamole-server/pull/445) and re-build
guacd.
* Check out the staging/1.5.3 version of the guacamole-server code
from Github and build that - either the native install or the Docker
container.

-Nick

---------------------------------------------------------------------
To unsubscribe, e-mail: user-unsubscribe@guacamole.apache.org
For additional commands, e-mail: user-help@guacamole.apache.org


Re: Can't connect on 1.5.2 - Can't find error

Posted by Alejandro Hernandez <ah...@safedataserver.com>.

Thanks Nick!

I'm attaching to this email the guacd logs from 1 failed connection.

If it is the bug you mentioned, is there a work around or is just wait 
until 1.5.3 ?

In my case is not an update, was a clean install using:

Ubuntu 20.04.6 LTS

Apache Tomcat/9.0.75

mysql  Ver 8.0.33-0

Thanks again!

El 2023-06-16 10:59, Nick Couchman escribió:

> On Fri, Jun 16, 2023 at 12:49 PM Alejandro Hernandez
> <ah...@safedataserver.com> wrote:
> 
>> Everything "seems" fine, it "works" I can login and create 
>> connections. SSH connections are working fine, but I just can't make 
>> any RDP connection work; when I select any created RDP connection the 
>> normal "connecting" message comes up and instantly I get to the you 
>> have been logged out message. I already tried several configuration 
>> combinations but same result. On my previous guacamole install the 
>> same connection is working fine.
> 
> You're almost certainly hitting this bug:
> https://issues.apache.org/jira/browse/GUACAMOLE-1802
> 
> We've already fixed it in the staging code for 1.5.3, which will
> likely be released shortly as another bug fix release.
> 
>> I setted the logging to verbose mode to see what I can find (the 
>> attached text file belong to just 1 connection intent) I can see the 
>> log "SqlSession of thread: 25 terminated its life-cycle, closing it" 
>> but don't know if that's the problem, what that means or if any other 
>> message in the log is relevant to my case...
> 
> The messages related to this bug would show up in guacd's logging,
> which is usually somewhere syslog-related (/var/log/messages,
> journalctl, etc.), not in the web logs (logback.xml). So you'd need to
> increase the verbosity on the guacd side, and then look at those logs.
> 
> -Nick
> 
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: user-unsubscribe@guacamole.apache.org
> For additional commands, e-mail: user-help@guacamole.apache.org

Re: Can't connect on 1.5.2 - Can't find error

Posted by Nick Couchman <vn...@apache.org>.
On Fri, Jun 16, 2023 at 12:49 PM Alejandro Hernandez
<ah...@safedataserver.com> wrote:
>
>
> Everything "seems" fine, it "works" I can login and create connections. SSH connections are working fine, but I just can't make any RDP connection work; when I select any created RDP connection the normal "connecting" message comes up and instantly I get to the you have been logged out message. I already tried several configuration combinations but same result. On my previous guacamole install the same connection is working fine.
>

You're almost certainly hitting this bug:
https://issues.apache.org/jira/browse/GUACAMOLE-1802

We've already fixed it in the staging code for 1.5.3, which will
likely be released shortly as another bug fix release.

>
> I setted the logging to verbose mode to see what I can find (the attached text file belong to just 1 connection intent) I can see the log "SqlSession of thread: 25 terminated its life-cycle, closing it" but don't know if that's the problem, what that means or if any other message in the log is relevant to my case...
>

The messages related to this bug would show up in guacd's logging,
which is usually somewhere syslog-related (/var/log/messages,
journalctl, etc.), not in the web logs (logback.xml). So you'd need to
increase the verbosity on the guacd side, and then look at those logs.

-Nick

---------------------------------------------------------------------
To unsubscribe, e-mail: user-unsubscribe@guacamole.apache.org
For additional commands, e-mail: user-help@guacamole.apache.org