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Posted to user@openmeetings.apache.org by Jacob Wenzel <jw...@energiakademiet.dk> on 2016/05/03 21:21:01 UTC

Converting documents and videos work, but converting images hangs

Hi all!

I'm sorry if this has been answered already, but I have not been able to 
find a solution by searching http://openmeetings.markmail.org/

I'm having trouble with importing image files to the white board in OM.

All document and video formats upload and import correctly. But whenever 
I try to upload an image file, the upload dialog just hangs with the 
text "Upload complete, converting document".

I see the following in the log and the images show up in 
/opt/red5311/webapps/openmeetings/uploadtemp/files/ but they never get 
imported to the white board.
||

DEBUG 05-03 16:18:34.755 o.a.o.d.u.AuthLevelUtil:36 [http-nio-0.0.0.0-5080-exec-1] - Level Room :: [GRANTED]
DEBUG 05-03 16:18:34.756 o.a.o.c.d.f.FileProcessor:74 [http-nio-0.0.0.0-5080-exec-1] - file extension: jpeg
DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:87 [http-nio-0.0.0.0-5080-exec-1] - isAsIs: false
DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:97 [http-nio-0.0.0.0-5080-exec-1] - writing file to: /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg
DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:117 [http-nio-0.0.0.0-5080-exec-1] - fileId: 47
DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:119 [http-nio-0.0.0.0-5080-exec-1] - canBeConverted: false
DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:130 [http-nio-0.0.0.0-5080-exec-1] - ##### convert it to JPG:
DEBUG 05-03 16:18:34.770 o.a.o.c.c.GenerateImage:63 [http-nio-0.0.0.0-5080-exec-1] - ##### convertImage destinationFile: /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
DEBUG 05-03 16:18:34.771 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
DEBUG 05-03 16:18:34.772 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
DEBUG 05-03 16:18:34.875 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
DEBUG 05-03 16:18:34.876 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
DEBUG 05-03 16:18:34.876 o.a.o.c.c.GenerateThumbs:35 [http-nio-0.0.0.0-5080-exec-1] - generateThumb
DEBUG 05-03 16:18:34.878 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
DEBUG 05-03 16:18:34.879 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert -thumbnail 50x50 /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg /opt/red5311/webapps/openmeetings/upload/files/_thumb_55f2b81253a499e73a83d7215a43e365.jpg
DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
DEBUG 05-03 16:18:34.933 o.a.c.p.PhaseInterceptorChain:305 [http-nio-0.0.0.0-5080-exec-1] - Invoking handleMessage on interceptor org.apache.cxf.interceptor.OutgoingChainInterceptor@23aea796
DEBUG 05-03 16:18:34.934 o.a.c.p.PhaseInterceptorChain:733 [http-nio-0.0.0.0-5080-exec-1] - Chain org.apache.cxf.phase.PhaseInterceptorChain@5e9964fb was created. Current flow:
   setup [PolicyOutInterceptor]
   prepare-send [MessageSenderInterceptor]
   pre-stream [LoggingOutInterceptor]
   marshal [JAXRSOutInterceptor]

||If I exit and re-enter the room, the images are in the file browser, 
but the cursor freezes on the green plus sign, if I drop them on the 
white board.

In have tried both no value and /usr/bin for imagemagick_path in 
Admin->config

Setup:
OS: Ubuntu Server x64 14.04.4 LTS
OM: 3.1.1
Imagemagick: from APT
GhostScript: from APT
Swftools: 0.9.1-1
Ffmpeg: from ffmpeg_script_compile_Ubuntu_Debian.zip?version=8
Flash: from APT
Java: openjdk-7-jre-headless, icedtea-7-plugin
Sox: 14.4.2
Jodconverter: 3.0-beta-4

I would appreciate some help.


Med venlig hilsen/Best regards

JACOB WENZEL
Projektleder

ENERGIAKADEMIET
Strandengen 1
8305 SAMS�
+45 60 61 15 97
jw@energiakademiet.dk
www.energiakademiet.dk

Re: Converting documents and videos work, but converting images hangs

Posted by Maxim Solodovnik <so...@gmail.com>.
3.1.2 was just released, is this issue still reproducible?

On Tue, May 10, 2016 at 12:13 AM, Maxim Solodovnik <so...@gmail.com> wrote:
> this mean there is an issue in Openlaszlo client code, which is being
> catched by debug player and not catched by release version :(
>
> our demo is currently running 3.1.2-SNAPSHOT version
> Maybe you can try it?
> latest snapshot can be downloaded here:
> https://builds.apache.org/view/M-R/view/OpenMeetings/job/Openmeetings%203.1.x/
>
> On Mon, May 9, 2016 at 9:31 PM, Jacob Wenzel <jw...@energiakademiet.dk> wrote:
>>
>> Uploading to the demo server worked for all exept animated GIF, which
>> produced a different error and jpeg, which also seemed to hang.
>>
>> But this is really odd. When I changed OM server to DEVELOPMENT, I could
>> import jpg, png and bmp to the whiteboard, but after changing back to
>> DEPLOYMENT, the imports hang again.
>>
>> 1605openmeetings.log is the DEVELOPMENT log file with successful image
>> imports to whiteboard.
>>
>> 1718openmeetings.log is from where the server setting is changed back to
>> DEPLOYMENT and import of the same jpg hangs again.
>>
>> Why would the import of images be successful on the development server
>> setting but fail on deployment setting?
>>
>>
>> On 2016-05-09 13:42, Maxim Solodovnik wrote:
>>
>> I can see only only one unsuccessful conversion:
>>
>> DEBUG 05-09 11:10:22.506 o.a.o.u.p.ProcessHelper:106
>> [http-nio-0.0.0.0-5080-exec-6] - /usr/bin/convert -thumbnail 50x50
>> /opt/red5311/webapps/openmeetings/upload/files/938fbc824825a7177d9097a526698067.jpg
>> /opt/red5311/webapps/openmeetings/upload/files/_thumb_938fbc824825a7177d9097a526698067.jpg
>> DEBUG 05-09 11:10:22.532 o.a.o.u.p.ProcessHelper:154
>> [http-nio-0.0.0.0-5080-exec-6] - exitVal: 1
>>
>> could you please additionally do the following
>> 1) stop OM
>> 2) open /opt/red5311/webapps/openmeetings/WEB-INF/web.xml file
>> 3) change DEPLOYMENT to be DEVELOPMENT
>> 4) start OM
>>
>> perform import and check client debug messages?
>>
>> On Mon, May 9, 2016 at 5:37 PM, Maxim Solodovnik <so...@gmail.com>
>> wrote:
>>>
>>> Can you please check if upload works on our demo server:
>>> https://om.alteametasoft.com/openmeetings ?
>>> I'll check the logs you have provided
>>>
>>> On Mon, May 9, 2016 at 3:29 PM, Jacob Wenzel <jw...@energiakademiet.dk>
>>> wrote:
>>>>
>>>> No problem, thanks for your reply! Hope you had a nice vacation :)
>>>>
>>>> I have tried jpg, jpeg, png, gif and bmp. All hangs after upload, and I
>>>> have to cancel/close the upload dialog.
>>>>
>>>> I'm new to openmeetings, and I am guessing I have at problem with my
>>>> setup, so I am not sure, you will be able to reproduce. I have attached the
>>>> relevant part of the log.
>>>>
>>>> When I check the folders, it seems the files are being converted and
>>>> moved around the /uploadtemp/files/ and /upload/files/ folders, they just
>>>> never make it to the white board.
>>>>
>>>>
>>>> On 2016-05-08 11:14, Maxim Solodovnik wrote:
>>>>
>>>> Hello Jacob,
>>>>
>>>> sorry for the late response, I was on the vacation
>>>> I'll try to reproduce/fix your issue
>>>> could you please try if files with JPG (not JPEG) extension works as
>>>> expected?
>>>>
>>>> On Wed, May 4, 2016 at 1:21 AM, Jacob Wenzel <jw...@energiakademiet.dk>
>>>> wrote:
>>>>>
>>>>> Hi all!
>>>>>
>>>>> I'm sorry if this has been answered already, but I have not been able
>>>>> to find a solution by searching http://openmeetings.markmail.org/
>>>>>
>>>>> I'm having trouble with importing image files to the white board in OM.
>>>>>
>>>>> All document and video formats upload and import correctly. But
>>>>> whenever I try to upload an image file, the upload dialog just hangs with
>>>>> the text "Upload complete, converting document".
>>>>>
>>>>> I see the following in the log and the images show up in
>>>>> /opt/red5311/webapps/openmeetings/uploadtemp/files/ but they never get
>>>>> imported to the white board.
>>>>>
>>>>> DEBUG 05-03 16:18:34.755 o.a.o.d.u.AuthLevelUtil:36
>>>>> [http-nio-0.0.0.0-5080-exec-1] - Level Room :: [GRANTED]
>>>>> DEBUG 05-03 16:18:34.756 o.a.o.c.d.f.FileProcessor:74
>>>>> [http-nio-0.0.0.0-5080-exec-1] - file extension: jpeg
>>>>> DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:87
>>>>> [http-nio-0.0.0.0-5080-exec-1] - isAsIs: false
>>>>> DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:97
>>>>> [http-nio-0.0.0.0-5080-exec-1] - writing file to:
>>>>> /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg
>>>>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:117
>>>>> [http-nio-0.0.0.0-5080-exec-1] - fileId: 47
>>>>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:119
>>>>> [http-nio-0.0.0.0-5080-exec-1] - canBeConverted: false
>>>>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:130
>>>>> [http-nio-0.0.0.0-5080-exec-1] - ##### convert it to JPG:
>>>>> DEBUG 05-03 16:18:34.770 o.a.o.c.c.GenerateImage:63
>>>>> [http-nio-0.0.0.0-5080-exec-1] - ##### convertImage destinationFile:
>>>>> /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>>>>> DEBUG 05-03 16:18:34.771 o.a.o.u.p.ProcessHelper:105
>>>>> [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth
>>>>> #################
>>>>> DEBUG 05-03 16:18:34.772 o.a.o.u.p.ProcessHelper:106
>>>>> [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert
>>>>> /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg
>>>>> /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>>>>> DEBUG 05-03 16:18:34.875 o.a.o.u.p.ProcessHelper:154
>>>>> [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>>>>> DEBUG 05-03 16:18:34.876 o.a.o.u.p.ProcessHelper:112
>>>>> [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth
>>>>> #################
>>>>> DEBUG 05-03 16:18:34.876 o.a.o.c.c.GenerateThumbs:35
>>>>> [http-nio-0.0.0.0-5080-exec-1] - generateThumb
>>>>> DEBUG 05-03 16:18:34.878 o.a.o.u.p.ProcessHelper:105
>>>>> [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth
>>>>> #################
>>>>> DEBUG 05-03 16:18:34.879 o.a.o.u.p.ProcessHelper:106
>>>>> [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert -thumbnail 50x50
>>>>> /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>>>>> /opt/red5311/webapps/openmeetings/upload/files/_thumb_55f2b81253a499e73a83d7215a43e365.jpg
>>>>> DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:154
>>>>> [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>>>>> DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:112
>>>>> [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth
>>>>> #################
>>>>> DEBUG 05-03 16:18:34.933 o.a.c.p.PhaseInterceptorChain:305
>>>>> [http-nio-0.0.0.0-5080-exec-1] - Invoking handleMessage on interceptor
>>>>> org.apache.cxf.interceptor.OutgoingChainInterceptor@23aea796
>>>>> DEBUG 05-03 16:18:34.934 o.a.c.p.PhaseInterceptorChain:733
>>>>> [http-nio-0.0.0.0-5080-exec-1] - Chain
>>>>> org.apache.cxf.phase.PhaseInterceptorChain@5e9964fb was created. Current
>>>>> flow:
>>>>>   setup [PolicyOutInterceptor]
>>>>>   prepare-send [MessageSenderInterceptor]
>>>>>   pre-stream [LoggingOutInterceptor]
>>>>>   marshal [JAXRSOutInterceptor]
>>>>>
>>>>> If I exit and re-enter the room, the images are in the file browser,
>>>>> but the cursor freezes on the green plus sign, if I drop them on the white
>>>>> board.
>>>>>
>>>>> In have tried both no value and /usr/bin for imagemagick_path in
>>>>> Admin->config
>>>>>
>>>>> Setup:
>>>>> OS: Ubuntu Server x64 14.04.4 LTS
>>>>> OM: 3.1.1
>>>>> Imagemagick: from APT
>>>>> GhostScript: from APT
>>>>> Swftools: 0.9.1-1
>>>>> Ffmpeg: from ffmpeg_script_compile_Ubuntu_Debian.zip?version=8
>>>>> Flash: from APT
>>>>> Java: openjdk-7-jre-headless, icedtea-7-plugin
>>>>> Sox: 14.4.2
>>>>> Jodconverter: 3.0-beta-4
>>>>>
>>>>> I would appreciate some help.
>>>>>
>>>>>
>>>>> Med venlig hilsen/Best regards
>>>>>
>>>>> JACOB WENZEL
>>>>> Projektleder
>>>>>
>>>>> ENERGIAKADEMIET
>>>>> Strandengen 1
>>>>> 8305 SAMSØ
>>>>> +45 60 61 15 97
>>>>> jw@energiakademiet.dk
>>>>> www.energiakademiet.dk
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> WBR
>>>> Maxim aka solomax
>>>>
>>>>
>>>
>>>
>>>
>>> --
>>> WBR
>>> Maxim aka solomax
>>
>>
>>
>>
>> --
>> WBR
>> Maxim aka solomax
>>
>>
>
>
>
> --
> WBR
> Maxim aka solomax



-- 
WBR
Maxim aka solomax

Re: Converting documents and videos work, but converting images hangs

Posted by Maxim Solodovnik <so...@gmail.com>.
this mean there is an issue in Openlaszlo client code, which is being
catched by debug player and not catched by release version :(

our demo is currently running 3.1.2-SNAPSHOT version
Maybe you can try it?
latest snapshot can be downloaded here:
https://builds.apache.org/view/M-R/view/OpenMeetings/job/Openmeetings%203.1.x/

On Mon, May 9, 2016 at 9:31 PM, Jacob Wenzel <jw...@energiakademiet.dk> wrote:

> Uploading to the demo server worked for all exept animated GIF, which
> produced a different error and jpeg, which also seemed to hang.
>
> But this is really odd. When I changed OM server to DEVELOPMENT, I could
> import jpg, png and bmp to the whiteboard, but after changing back to
> DEPLOYMENT, the imports hang again.
>
> 1605openmeetings.log is the DEVELOPMENT log file with successful image
> imports to whiteboard.
>
> 1718openmeetings.log is from where the server setting is changed back to
> DEPLOYMENT and import of the same jpg hangs again.
>
> Why would the import of images be successful on the development server
> setting but fail on deployment setting?
>
>
> On 2016-05-09 13:42, Maxim Solodovnik wrote:
>
> I can see only only one unsuccessful conversion:
>
> DEBUG 05-09 11:10:22.506 o.a.o.u.p.ProcessHelper:106
> [http-nio-0.0.0.0-5080-exec-6] - /usr/bin/convert -thumbnail 50x50
> /opt/red5311/webapps/openmeetings/upload/files/938fbc824825a7177d9097a526698067.jpg
> /opt/red5311/webapps/openmeetings/upload/files/_thumb_938fbc824825a7177d9097a526698067.jpg
> DEBUG 05-09 11:10:22.532 o.a.o.u.p.ProcessHelper:154
> [http-nio-0.0.0.0-5080-exec-6] - *exitVal: 1*
>
> could you please additionally do the following
> 1) stop OM
> 2) open /opt/red5311/webapps/openmeetings/WEB-INF/web.xml file
> 3) change DEPLOYMENT to be DEVELOPMENT
> 4) start OM
>
> perform import and check client debug messages?
>
> On Mon, May 9, 2016 at 5:37 PM, Maxim Solodovnik <so...@gmail.com>
> wrote:
>
>> Can you please check if upload works on our demo server:
>> https://om.alteametasoft.com/openmeetings ?
>> I'll check the logs you have provided
>>
>> On Mon, May 9, 2016 at 3:29 PM, Jacob Wenzel < <jw...@energiakademiet.dk>
>> jw@energiakademiet.dk> wrote:
>>
>>> No problem, thanks for your reply! Hope you had a nice vacation :)
>>>
>>> I have tried jpg, jpeg, png, gif and bmp. All hangs after upload, and I
>>> have to cancel/close the upload dialog.
>>>
>>> I'm new to openmeetings, and I am guessing I have at problem with my
>>> setup, so I am not sure, you will be able to reproduce. I have attached the
>>> relevant part of the log.
>>>
>>> When I check the folders, it seems the files are being converted and
>>> moved around the /uploadtemp/files/ and /upload/files/ folders, they just
>>> never make it to the white board.
>>>
>>>
>>> On 2016-05-08 11:14, Maxim Solodovnik wrote:
>>>
>>> Hello Jacob,
>>>
>>> sorry for the late response, I was on the vacation
>>> I'll try to reproduce/fix your issue
>>> could you please try if files with JPG (not JPEG) extension works as
>>> expected?
>>>
>>> On Wed, May 4, 2016 at 1:21 AM, Jacob Wenzel < <jw...@energiakademiet.dk>
>>> jw@energiakademiet.dk> wrote:
>>>
>>>> Hi all!
>>>>
>>>> I'm sorry if this has been answered already, but I have not been able
>>>> to find a solution by searching <http://openmeetings.markmail.org/>
>>>> http://openmeetings.markmail.org/
>>>>
>>>> I'm having trouble with importing image files to the white board in OM.
>>>>
>>>> All document and video formats upload and import correctly. But
>>>> whenever I try to upload an image file, the upload dialog just hangs with
>>>> the text "Upload complete, converting document".
>>>>
>>>> I see the following in the log and the images show up in
>>>> /opt/red5311/webapps/openmeetings/uploadtemp/files/ but they never get
>>>> imported to the white board.
>>>>
>>>> DEBUG 05-03 16:18:34.755 o.a.o.d.u.AuthLevelUtil:36 [http-nio-0.0.0.0-5080-exec-1] - Level Room :: [GRANTED]
>>>> DEBUG 05-03 16:18:34.756 o.a.o.c.d.f.FileProcessor:74 [http-nio-0.0.0.0-5080-exec-1] - file extension: jpeg
>>>> DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:87 [http-nio-0.0.0.0-5080-exec-1] - isAsIs: false
>>>> DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:97 [http-nio-0.0.0.0-5080-exec-1] - writing file to: /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg
>>>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:117 [http-nio-0.0.0.0-5080-exec-1] - fileId: 47
>>>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:119 [http-nio-0.0.0.0-5080-exec-1] - canBeConverted: false
>>>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:130 [http-nio-0.0.0.0-5080-exec-1] - ##### convert it to JPG:
>>>> DEBUG 05-03 16:18:34.770 o.a.o.c.c.GenerateImage:63 [http-nio-0.0.0.0-5080-exec-1] - ##### convertImage destinationFile: /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>>>> DEBUG 05-03 16:18:34.771 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
>>>> DEBUG 05-03 16:18:34.772 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>>>> DEBUG 05-03 16:18:34.875 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>>>> DEBUG 05-03 16:18:34.876 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
>>>> DEBUG 05-03 16:18:34.876 o.a.o.c.c.GenerateThumbs:35 [http-nio-0.0.0.0-5080-exec-1] - generateThumb
>>>> DEBUG 05-03 16:18:34.878 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
>>>> DEBUG 05-03 16:18:34.879 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert -thumbnail 50x50 /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg /opt/red5311/webapps/openmeetings/upload/files/_thumb_55f2b81253a499e73a83d7215a43e365.jpg
>>>> DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>>>> DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
>>>> DEBUG 05-03 16:18:34.933 o.a.c.p.PhaseInterceptorChain:305 [http-nio-0.0.0.0-5080-exec-1] - Invoking handleMessage on interceptor org.apache.cxf.interceptor.OutgoingChainInterceptor@23aea796
>>>> DEBUG 05-03 16:18:34.934 o.a.c.p.PhaseInterceptorChain:733 [http-nio-0.0.0.0-5080-exec-1] - Chain org.apache.cxf.phase.PhaseInterceptorChain@5e9964fb was created. Current flow:
>>>>   setup [PolicyOutInterceptor]
>>>>   prepare-send [MessageSenderInterceptor]
>>>>   pre-stream [LoggingOutInterceptor]
>>>>   marshal [JAXRSOutInterceptor]
>>>>
>>>> If I exit and re-enter the room, the images are in the file browser,
>>>> but the cursor freezes on the green plus sign, if I drop them on the white
>>>> board.
>>>>
>>>> In have tried both no value and /usr/bin for imagemagick_path in
>>>> Admin->config
>>>>
>>>> Setup:
>>>> OS: Ubuntu Server x64 14.04.4 LTS
>>>> OM: 3.1.1
>>>> Imagemagick: from APT
>>>> GhostScript: from APT
>>>> Swftools: 0.9.1-1
>>>> Ffmpeg: from ffmpeg_script_compile_Ubuntu_Debian.zip?version=8
>>>> Flash: from APT
>>>> Java: openjdk-7-jre-headless, icedtea-7-plugin
>>>> Sox: 14.4.2
>>>> Jodconverter: 3.0-beta-4
>>>>
>>>> I would appreciate some help.
>>>>
>>>>
>>>> Med venlig hilsen/Best regards
>>>>
>>>> JACOB WENZEL
>>>> Projektleder
>>>>
>>>> ENERGIAKADEMIET
>>>> Strandengen 1
>>>> 8305 SAMSØ
>>>> +45 60 61 15 97
>>>> jw@energiakademiet.dk
>>>> www.energiakademiet.dk
>>>>
>>>
>>>
>>>
>>> --
>>> WBR
>>> Maxim aka solomax
>>>
>>>
>>>
>>
>>
>> --
>> WBR
>> Maxim aka solomax
>>
>
>
>
> --
> WBR
> Maxim aka solomax
>
>
>


-- 
WBR
Maxim aka solomax

Re: Converting documents and videos work, but converting images hangs

Posted by Jacob Wenzel <jw...@energiakademiet.dk>.
Uploading to the demo server worked for all exept animated GIF, which 
produced a different error and jpeg, which also seemed to hang.

But this is really odd. When I changed OM server to DEVELOPMENT, I could 
import jpg, png and bmp to the whiteboard, but after changing back to 
DEPLOYMENT, the imports hang again.

1605openmeetings.log is the DEVELOPMENT log file with successful image 
imports to whiteboard.

1718openmeetings.log is from where the server setting is changed back to 
DEPLOYMENT and import of the same jpg hangs again.

Why would the import of images be successful on the development server 
setting but fail on deployment setting?

On 2016-05-09 13:42, Maxim Solodovnik wrote:
> I can see only only one unsuccessful conversion:
>
> DEBUG 05-09 11:10:22.506 o.a.o.u.p.ProcessHelper:106 
> [http-nio-0.0.0.0-5080-exec-6] - /usr/bin/convert -thumbnail 50x50 
> /opt/red5311/webapps/openmeetings/upload/files/938fbc824825a7177d9097a526698067.jpg 
> /opt/red5311/webapps/openmeetings/upload/files/_thumb_938fbc824825a7177d9097a526698067.jpg 
>
> DEBUG 05-09 11:10:22.532 o.a.o.u.p.ProcessHelper:154 
> [http-nio-0.0.0.0-5080-exec-6] - *exitVal: 1*
>
> could you please additionally do the following
> 1) stop OM
> 2) open /opt/red5311/webapps/openmeetings/WEB-INF/web.xml file
> 3) change DEPLOYMENT to be DEVELOPMENT
> 4) start OM
>
> perform import and check client debug messages?
>
> On Mon, May 9, 2016 at 5:37 PM, Maxim Solodovnik <solomax666@gmail.com 
> <ma...@gmail.com>> wrote:
>
>     Can you please check if upload works on our demo server:
>     https://om.alteametasoft.com/openmeetings ?
>     I'll check the logs you have provided
>
>     On Mon, May 9, 2016 at 3:29 PM, Jacob Wenzel
>     <jw@energiakademiet.dk <ma...@energiakademiet.dk>> wrote:
>
>         No problem, thanks for your reply! Hope you had a nice vacation :)
>
>         I have tried jpg, jpeg, png, gif and bmp. All hangs after
>         upload, and I have to cancel/close the upload dialog.
>
>         I'm new to openmeetings, and I am guessing I have at problem
>         with my setup, so I am not sure, you will be able to
>         reproduce. I have attached the relevant part of the log.
>
>         When I check the folders, it seems the files are being
>         converted and moved around the /uploadtemp/files/ and
>         /upload/files/ folders, they just never make it to the white
>         board.
>
>
>         On 2016-05-08 11:14, Maxim Solodovnik wrote:
>>         Hello Jacob,
>>
>>         sorry for the late response, I was on the vacation
>>         I'll try to reproduce/fix your issue
>>         could you please try if files with JPG (not JPEG) extension
>>         works as expected?
>>
>>         On Wed, May 4, 2016 at 1:21 AM, Jacob Wenzel
>>         <jw@energiakademiet.dk <ma...@energiakademiet.dk>> wrote:
>>
>>             Hi all!
>>
>>             I'm sorry if this has been answered already, but I have
>>             not been able to find a solution by searching
>>             http://openmeetings.markmail.org/
>>
>>             I'm having trouble with importing image files to the
>>             white board in OM.
>>
>>             All document and video formats upload and import
>>             correctly. But whenever I try to upload an image file,
>>             the upload dialog just hangs with the text "Upload
>>             complete, converting document".
>>
>>             I see the following in the log and the images show up in
>>             /opt/red5311/webapps/openmeetings/uploadtemp/files/ but
>>             they never get imported to the white board.
>>             ||
>>
>>             DEBUG 05-03 16:18:34.755 o.a.o.d.u.AuthLevelUtil:36 [http-nio-0.0.0.0-5080-exec-1] - Level Room :: [GRANTED]
>>             DEBUG 05-03 16:18:34.756 o.a.o.c.d.f.FileProcessor:74 [http-nio-0.0.0.0-5080-exec-1] - file extension: jpeg
>>             DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:87 [http-nio-0.0.0.0-5080-exec-1] - isAsIs: false
>>             DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:97 [http-nio-0.0.0.0-5080-exec-1] - writing file to: /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg
>>             DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:117 [http-nio-0.0.0.0-5080-exec-1] - fileId: 47
>>             DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:119 [http-nio-0.0.0.0-5080-exec-1] - canBeConverted: false
>>             DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:130 [http-nio-0.0.0.0-5080-exec-1] - ##### convert it to JPG:
>>             DEBUG 05-03 16:18:34.770 o.a.o.c.c.GenerateImage:63 [http-nio-0.0.0.0-5080-exec-1] - ##### convertImage destinationFile: /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>>             DEBUG 05-03 16:18:34.771 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
>>             DEBUG 05-03 16:18:34.772 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>>             DEBUG 05-03 16:18:34.875 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>>             DEBUG 05-03 16:18:34.876 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
>>             DEBUG 05-03 16:18:34.876 o.a.o.c.c.GenerateThumbs:35 [http-nio-0.0.0.0-5080-exec-1] - generateThumb
>>             DEBUG 05-03 16:18:34.878 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
>>             DEBUG 05-03 16:18:34.879 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert -thumbnail 50x50 /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg /opt/red5311/webapps/openmeetings/upload/files/_thumb_55f2b81253a499e73a83d7215a43e365.jpg
>>             DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>>             DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
>>             DEBUG 05-03 16:18:34.933 o.a.c.p.PhaseInterceptorChain:305 [http-nio-0.0.0.0-5080-exec-1] - Invoking handleMessage on interceptor org.apache.cxf.interceptor.OutgoingChainInterceptor@23aea796
>>             DEBUG 05-03 16:18:34.934 o.a.c.p.PhaseInterceptorChain:733 [http-nio-0.0.0.0-5080-exec-1] - Chain org.apache.cxf.phase.PhaseInterceptorChain@5e9964fb was created. Current flow:
>>                setup [PolicyOutInterceptor]
>>                prepare-send [MessageSenderInterceptor]
>>                pre-stream [LoggingOutInterceptor]
>>                marshal [JAXRSOutInterceptor]
>>
>>             ||If I exit and re-enter the room, the images are in the
>>             file browser, but the cursor freezes on the green plus
>>             sign, if I drop them on the white board.
>>
>>             In have tried both no value and /usr/bin for
>>             imagemagick_path in Admin->config
>>
>>             Setup:
>>             OS: Ubuntu Server x64 14.04.4 LTS
>>             OM: 3.1.1
>>             Imagemagick: from APT
>>             GhostScript: from APT
>>             Swftools: 0.9.1-1
>>             Ffmpeg: from
>>             ffmpeg_script_compile_Ubuntu_Debian.zip?version=8
>>             Flash: from APT
>>             Java: openjdk-7-jre-headless, icedtea-7-plugin
>>             Sox: 14.4.2
>>             Jodconverter: 3.0-beta-4
>>
>>             I would appreciate some help.
>>
>>
>>             Med venlig hilsen/Best regards
>>
>>             JACOB WENZEL
>>             Projektleder
>>
>>             ENERGIAKADEMIET
>>             Strandengen 1
>>             8305 SAMS�
>>             +45 60 61 15 97
>>             jw@energiakademiet.dk <ma...@energiakademiet.dk>
>>             www.energiakademiet.dk <http://www.energiakademiet.dk>
>>
>>
>>
>>
>>         -- 
>>         WBR
>>         Maxim aka solomax
>
>
>
>
>     -- 
>     WBR
>     Maxim aka solomax
>
>
>
>
> -- 
> WBR
> Maxim aka solomax


Re: Converting documents and videos work, but converting images hangs

Posted by Maxim Solodovnik <so...@gmail.com>.
I can see only only one unsuccessful conversion:

DEBUG 05-09 11:10:22.506 o.a.o.u.p.ProcessHelper:106
[http-nio-0.0.0.0-5080-exec-6] - /usr/bin/convert -thumbnail 50x50
/opt/red5311/webapps/openmeetings/upload/files/938fbc824825a7177d9097a526698067.jpg
/opt/red5311/webapps/openmeetings/upload/files/_thumb_938fbc824825a7177d9097a526698067.jpg
DEBUG 05-09 11:10:22.532 o.a.o.u.p.ProcessHelper:154
[http-nio-0.0.0.0-5080-exec-6] - *exitVal: 1*

could you please additionally do the following
1) stop OM
2) open /opt/red5311/webapps/openmeetings/WEB-INF/web.xml file
3) change DEPLOYMENT to be DEVELOPMENT
4) start OM

perform import and check client debug messages?

On Mon, May 9, 2016 at 5:37 PM, Maxim Solodovnik <so...@gmail.com>
wrote:

> Can you please check if upload works on our demo server:
> https://om.alteametasoft.com/openmeetings ?
> I'll check the logs you have provided
>
> On Mon, May 9, 2016 at 3:29 PM, Jacob Wenzel <jw...@energiakademiet.dk>
> wrote:
>
>> No problem, thanks for your reply! Hope you had a nice vacation :)
>>
>> I have tried jpg, jpeg, png, gif and bmp. All hangs after upload, and I
>> have to cancel/close the upload dialog.
>>
>> I'm new to openmeetings, and I am guessing I have at problem with my
>> setup, so I am not sure, you will be able to reproduce. I have attached the
>> relevant part of the log.
>>
>> When I check the folders, it seems the files are being converted and
>> moved around the /uploadtemp/files/ and /upload/files/ folders, they just
>> never make it to the white board.
>>
>>
>> On 2016-05-08 11:14, Maxim Solodovnik wrote:
>>
>> Hello Jacob,
>>
>> sorry for the late response, I was on the vacation
>> I'll try to reproduce/fix your issue
>> could you please try if files with JPG (not JPEG) extension works as
>> expected?
>>
>> On Wed, May 4, 2016 at 1:21 AM, Jacob Wenzel <jw...@energiakademiet.dk>
>> wrote:
>>
>>> Hi all!
>>>
>>> I'm sorry if this has been answered already, but I have not been able to
>>> find a solution by searching <http://openmeetings.markmail.org/>
>>> http://openmeetings.markmail.org/
>>>
>>> I'm having trouble with importing image files to the white board in OM.
>>>
>>> All document and video formats upload and import correctly. But whenever
>>> I try to upload an image file, the upload dialog just hangs with the text
>>> "Upload complete, converting document".
>>>
>>> I see the following in the log and the images show up in
>>> /opt/red5311/webapps/openmeetings/uploadtemp/files/ but they never get
>>> imported to the white board.
>>>
>>> DEBUG 05-03 16:18:34.755 o.a.o.d.u.AuthLevelUtil:36 [http-nio-0.0.0.0-5080-exec-1] - Level Room :: [GRANTED]
>>> DEBUG 05-03 16:18:34.756 o.a.o.c.d.f.FileProcessor:74 [http-nio-0.0.0.0-5080-exec-1] - file extension: jpeg
>>> DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:87 [http-nio-0.0.0.0-5080-exec-1] - isAsIs: false
>>> DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:97 [http-nio-0.0.0.0-5080-exec-1] - writing file to: /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg
>>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:117 [http-nio-0.0.0.0-5080-exec-1] - fileId: 47
>>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:119 [http-nio-0.0.0.0-5080-exec-1] - canBeConverted: false
>>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:130 [http-nio-0.0.0.0-5080-exec-1] - ##### convert it to JPG:
>>> DEBUG 05-03 16:18:34.770 o.a.o.c.c.GenerateImage:63 [http-nio-0.0.0.0-5080-exec-1] - ##### convertImage destinationFile: /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>>> DEBUG 05-03 16:18:34.771 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
>>> DEBUG 05-03 16:18:34.772 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>>> DEBUG 05-03 16:18:34.875 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>>> DEBUG 05-03 16:18:34.876 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
>>> DEBUG 05-03 16:18:34.876 o.a.o.c.c.GenerateThumbs:35 [http-nio-0.0.0.0-5080-exec-1] - generateThumb
>>> DEBUG 05-03 16:18:34.878 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
>>> DEBUG 05-03 16:18:34.879 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert -thumbnail 50x50 /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg /opt/red5311/webapps/openmeetings/upload/files/_thumb_55f2b81253a499e73a83d7215a43e365.jpg
>>> DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>>> DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
>>> DEBUG 05-03 16:18:34.933 o.a.c.p.PhaseInterceptorChain:305 [http-nio-0.0.0.0-5080-exec-1] - Invoking handleMessage on interceptor org.apache.cxf.interceptor.OutgoingChainInterceptor@23aea796
>>> DEBUG 05-03 16:18:34.934 o.a.c.p.PhaseInterceptorChain:733 [http-nio-0.0.0.0-5080-exec-1] - Chain org.apache.cxf.phase.PhaseInterceptorChain@5e9964fb was created. Current flow:
>>>   setup [PolicyOutInterceptor]
>>>   prepare-send [MessageSenderInterceptor]
>>>   pre-stream [LoggingOutInterceptor]
>>>   marshal [JAXRSOutInterceptor]
>>>
>>> If I exit and re-enter the room, the images are in the file browser, but
>>> the cursor freezes on the green plus sign, if I drop them on the white
>>> board.
>>>
>>> In have tried both no value and /usr/bin for imagemagick_path in
>>> Admin->config
>>>
>>> Setup:
>>> OS: Ubuntu Server x64 14.04.4 LTS
>>> OM: 3.1.1
>>> Imagemagick: from APT
>>> GhostScript: from APT
>>> Swftools: 0.9.1-1
>>> Ffmpeg: from ffmpeg_script_compile_Ubuntu_Debian.zip?version=8
>>> Flash: from APT
>>> Java: openjdk-7-jre-headless, icedtea-7-plugin
>>> Sox: 14.4.2
>>> Jodconverter: 3.0-beta-4
>>>
>>> I would appreciate some help.
>>>
>>>
>>> Med venlig hilsen/Best regards
>>>
>>> JACOB WENZEL
>>> Projektleder
>>>
>>> ENERGIAKADEMIET
>>> Strandengen 1
>>> 8305 SAMSØ
>>> +45 60 61 15 97
>>> jw@energiakademiet.dk
>>> www.energiakademiet.dk
>>>
>>
>>
>>
>> --
>> WBR
>> Maxim aka solomax
>>
>>
>>
>
>
> --
> WBR
> Maxim aka solomax
>



-- 
WBR
Maxim aka solomax

Re: Converting documents and videos work, but converting images hangs

Posted by Maxim Solodovnik <so...@gmail.com>.
Can you please check if upload works on our demo server:
https://om.alteametasoft.com/openmeetings ?
I'll check the logs you have provided

On Mon, May 9, 2016 at 3:29 PM, Jacob Wenzel <jw...@energiakademiet.dk> wrote:

> No problem, thanks for your reply! Hope you had a nice vacation :)
>
> I have tried jpg, jpeg, png, gif and bmp. All hangs after upload, and I
> have to cancel/close the upload dialog.
>
> I'm new to openmeetings, and I am guessing I have at problem with my
> setup, so I am not sure, you will be able to reproduce. I have attached the
> relevant part of the log.
>
> When I check the folders, it seems the files are being converted and moved
> around the /uploadtemp/files/ and /upload/files/ folders, they just never
> make it to the white board.
>
>
> On 2016-05-08 11:14, Maxim Solodovnik wrote:
>
> Hello Jacob,
>
> sorry for the late response, I was on the vacation
> I'll try to reproduce/fix your issue
> could you please try if files with JPG (not JPEG) extension works as
> expected?
>
> On Wed, May 4, 2016 at 1:21 AM, Jacob Wenzel <jw...@energiakademiet.dk>
> wrote:
>
>> Hi all!
>>
>> I'm sorry if this has been answered already, but I have not been able to
>> find a solution by searching <http://openmeetings.markmail.org/>
>> http://openmeetings.markmail.org/
>>
>> I'm having trouble with importing image files to the white board in OM.
>>
>> All document and video formats upload and import correctly. But whenever
>> I try to upload an image file, the upload dialog just hangs with the text
>> "Upload complete, converting document".
>>
>> I see the following in the log and the images show up in
>> /opt/red5311/webapps/openmeetings/uploadtemp/files/ but they never get
>> imported to the white board.
>>
>> DEBUG 05-03 16:18:34.755 o.a.o.d.u.AuthLevelUtil:36 [http-nio-0.0.0.0-5080-exec-1] - Level Room :: [GRANTED]
>> DEBUG 05-03 16:18:34.756 o.a.o.c.d.f.FileProcessor:74 [http-nio-0.0.0.0-5080-exec-1] - file extension: jpeg
>> DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:87 [http-nio-0.0.0.0-5080-exec-1] - isAsIs: false
>> DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:97 [http-nio-0.0.0.0-5080-exec-1] - writing file to: /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg
>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:117 [http-nio-0.0.0.0-5080-exec-1] - fileId: 47
>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:119 [http-nio-0.0.0.0-5080-exec-1] - canBeConverted: false
>> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:130 [http-nio-0.0.0.0-5080-exec-1] - ##### convert it to JPG:
>> DEBUG 05-03 16:18:34.770 o.a.o.c.c.GenerateImage:63 [http-nio-0.0.0.0-5080-exec-1] - ##### convertImage destinationFile: /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>> DEBUG 05-03 16:18:34.771 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
>> DEBUG 05-03 16:18:34.772 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>> DEBUG 05-03 16:18:34.875 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>> DEBUG 05-03 16:18:34.876 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
>> DEBUG 05-03 16:18:34.876 o.a.o.c.c.GenerateThumbs:35 [http-nio-0.0.0.0-5080-exec-1] - generateThumb
>> DEBUG 05-03 16:18:34.878 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
>> DEBUG 05-03 16:18:34.879 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert -thumbnail 50x50 /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg /opt/red5311/webapps/openmeetings/upload/files/_thumb_55f2b81253a499e73a83d7215a43e365.jpg
>> DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>> DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
>> DEBUG 05-03 16:18:34.933 o.a.c.p.PhaseInterceptorChain:305 [http-nio-0.0.0.0-5080-exec-1] - Invoking handleMessage on interceptor org.apache.cxf.interceptor.OutgoingChainInterceptor@23aea796
>> DEBUG 05-03 16:18:34.934 o.a.c.p.PhaseInterceptorChain:733 [http-nio-0.0.0.0-5080-exec-1] - Chain org.apache.cxf.phase.PhaseInterceptorChain@5e9964fb was created. Current flow:
>>   setup [PolicyOutInterceptor]
>>   prepare-send [MessageSenderInterceptor]
>>   pre-stream [LoggingOutInterceptor]
>>   marshal [JAXRSOutInterceptor]
>>
>> If I exit and re-enter the room, the images are in the file browser, but
>> the cursor freezes on the green plus sign, if I drop them on the white
>> board.
>>
>> In have tried both no value and /usr/bin for imagemagick_path in
>> Admin->config
>>
>> Setup:
>> OS: Ubuntu Server x64 14.04.4 LTS
>> OM: 3.1.1
>> Imagemagick: from APT
>> GhostScript: from APT
>> Swftools: 0.9.1-1
>> Ffmpeg: from ffmpeg_script_compile_Ubuntu_Debian.zip?version=8
>> Flash: from APT
>> Java: openjdk-7-jre-headless, icedtea-7-plugin
>> Sox: 14.4.2
>> Jodconverter: 3.0-beta-4
>>
>> I would appreciate some help.
>>
>>
>> Med venlig hilsen/Best regards
>>
>> JACOB WENZEL
>> Projektleder
>>
>> ENERGIAKADEMIET
>> Strandengen 1
>> 8305 SAMSØ
>> +45 60 61 15 97
>> jw@energiakademiet.dk
>> www.energiakademiet.dk
>>
>
>
>
> --
> WBR
> Maxim aka solomax
>
>
>


-- 
WBR
Maxim aka solomax

Re: Converting documents and videos work, but converting images hangs

Posted by Jacob Wenzel <jw...@energiakademiet.dk>.
No problem, thanks for your reply! Hope you had a nice vacation :)

I have tried jpg, jpeg, png, gif and bmp. All hangs after upload, and I 
have to cancel/close the upload dialog.

I'm new to openmeetings, and I am guessing I have at problem with my 
setup, so I am not sure, you will be able to reproduce. I have attached 
the relevant part of the log.

When I check the folders, it seems the files are being converted and 
moved around the /uploadtemp/files/ and /upload/files/ folders, they 
just never make it to the white board.

On 2016-05-08 11:14, Maxim Solodovnik wrote:
> Hello Jacob,
>
> sorry for the late response, I was on the vacation
> I'll try to reproduce/fix your issue
> could you please try if files with JPG (not JPEG) extension works as 
> expected?
>
> On Wed, May 4, 2016 at 1:21 AM, Jacob Wenzel <jw@energiakademiet.dk 
> <ma...@energiakademiet.dk>> wrote:
>
>     Hi all!
>
>     I'm sorry if this has been answered already, but I have not been
>     able to find a solution by searching http://openmeetings.markmail.org/
>
>     I'm having trouble with importing image files to the white board
>     in OM.
>
>     All document and video formats upload and import correctly. But
>     whenever I try to upload an image file, the upload dialog just
>     hangs with the text "Upload complete, converting document".
>
>     I see the following in the log and the images show up in
>     /opt/red5311/webapps/openmeetings/uploadtemp/files/ but they never
>     get imported to the white board.
>     ||
>
>     DEBUG 05-03 16:18:34.755 o.a.o.d.u.AuthLevelUtil:36 [http-nio-0.0.0.0-5080-exec-1] - Level Room :: [GRANTED]
>     DEBUG 05-03 16:18:34.756 o.a.o.c.d.f.FileProcessor:74 [http-nio-0.0.0.0-5080-exec-1] - file extension: jpeg
>     DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:87 [http-nio-0.0.0.0-5080-exec-1] - isAsIs: false
>     DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:97 [http-nio-0.0.0.0-5080-exec-1] - writing file to: /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg
>     DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:117 [http-nio-0.0.0.0-5080-exec-1] - fileId: 47
>     DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:119 [http-nio-0.0.0.0-5080-exec-1] - canBeConverted: false
>     DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:130 [http-nio-0.0.0.0-5080-exec-1] - ##### convert it to JPG:
>     DEBUG 05-03 16:18:34.770 o.a.o.c.c.GenerateImage:63 [http-nio-0.0.0.0-5080-exec-1] - ##### convertImage destinationFile: /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>     DEBUG 05-03 16:18:34.771 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
>     DEBUG 05-03 16:18:34.772 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
>     DEBUG 05-03 16:18:34.875 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>     DEBUG 05-03 16:18:34.876 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
>     DEBUG 05-03 16:18:34.876 o.a.o.c.c.GenerateThumbs:35 [http-nio-0.0.0.0-5080-exec-1] - generateThumb
>     DEBUG 05-03 16:18:34.878 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
>     DEBUG 05-03 16:18:34.879 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert -thumbnail 50x50 /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg /opt/red5311/webapps/openmeetings/upload/files/_thumb_55f2b81253a499e73a83d7215a43e365.jpg
>     DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
>     DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
>     DEBUG 05-03 16:18:34.933 o.a.c.p.PhaseInterceptorChain:305 [http-nio-0.0.0.0-5080-exec-1] - Invoking handleMessage on interceptor org.apache.cxf.interceptor.OutgoingChainInterceptor@23aea796
>     DEBUG 05-03 16:18:34.934 o.a.c.p.PhaseInterceptorChain:733 [http-nio-0.0.0.0-5080-exec-1] - Chain org.apache.cxf.phase.PhaseInterceptorChain@5e9964fb was created. Current flow:
>        setup [PolicyOutInterceptor]
>        prepare-send [MessageSenderInterceptor]
>        pre-stream [LoggingOutInterceptor]
>        marshal [JAXRSOutInterceptor]
>
>     ||If I exit and re-enter the room, the images are in the file
>     browser, but the cursor freezes on the green plus sign, if I drop
>     them on the white board.
>
>     In have tried both no value and /usr/bin for imagemagick_path in
>     Admin->config
>
>     Setup:
>     OS: Ubuntu Server x64 14.04.4 LTS
>     OM: 3.1.1
>     Imagemagick: from APT
>     GhostScript: from APT
>     Swftools: 0.9.1-1
>     Ffmpeg: from ffmpeg_script_compile_Ubuntu_Debian.zip?version=8
>     Flash: from APT
>     Java: openjdk-7-jre-headless, icedtea-7-plugin
>     Sox: 14.4.2
>     Jodconverter: 3.0-beta-4
>
>     I would appreciate some help.
>
>
>     Med venlig hilsen/Best regards
>
>     JACOB WENZEL
>     Projektleder
>
>     ENERGIAKADEMIET
>     Strandengen 1
>     8305 SAMS�
>     +45 60 61 15 97
>     jw@energiakademiet.dk <ma...@energiakademiet.dk>
>     www.energiakademiet.dk <http://www.energiakademiet.dk>
>
>
>
>
> -- 
> WBR
> Maxim aka solomax


Re: Converting documents and videos work, but converting images hangs

Posted by Maxim Solodovnik <so...@gmail.com>.
Hello Jacob,

sorry for the late response, I was on the vacation
I'll try to reproduce/fix your issue
could you please try if files with JPG (not JPEG) extension works as
expected?

On Wed, May 4, 2016 at 1:21 AM, Jacob Wenzel <jw...@energiakademiet.dk> wrote:

> Hi all!
>
> I'm sorry if this has been answered already, but I have not been able to
> find a solution by searching <http://openmeetings.markmail.org/>
> http://openmeetings.markmail.org/
>
> I'm having trouble with importing image files to the white board in OM.
>
> All document and video formats upload and import correctly. But whenever I
> try to upload an image file, the upload dialog just hangs with the text
> "Upload complete, converting document".
>
> I see the following in the log and the images show up in
> /opt/red5311/webapps/openmeetings/uploadtemp/files/ but they never get
> imported to the white board.
>
> DEBUG 05-03 16:18:34.755 o.a.o.d.u.AuthLevelUtil:36 [http-nio-0.0.0.0-5080-exec-1] - Level Room :: [GRANTED]
> DEBUG 05-03 16:18:34.756 o.a.o.c.d.f.FileProcessor:74 [http-nio-0.0.0.0-5080-exec-1] - file extension: jpeg
> DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:87 [http-nio-0.0.0.0-5080-exec-1] - isAsIs: false
> DEBUG 05-03 16:18:34.757 o.a.o.c.d.f.FileProcessor:97 [http-nio-0.0.0.0-5080-exec-1] - writing file to: /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg
> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:117 [http-nio-0.0.0.0-5080-exec-1] - fileId: 47
> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:119 [http-nio-0.0.0.0-5080-exec-1] - canBeConverted: false
> DEBUG 05-03 16:18:34.769 o.a.o.c.d.f.FileProcessor:130 [http-nio-0.0.0.0-5080-exec-1] - ##### convert it to JPG:
> DEBUG 05-03 16:18:34.770 o.a.o.c.c.GenerateImage:63 [http-nio-0.0.0.0-5080-exec-1] - ##### convertImage destinationFile: /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
> DEBUG 05-03 16:18:34.771 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
> DEBUG 05-03 16:18:34.772 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert /opt/red5311/webapps/openmeetings/uploadtemp/files/55f2b81253a499e73a83d7215a43e365.jpeg /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg
> DEBUG 05-03 16:18:34.875 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
> DEBUG 05-03 16:18:34.876 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
> DEBUG 05-03 16:18:34.876 o.a.o.c.c.GenerateThumbs:35 [http-nio-0.0.0.0-5080-exec-1] - generateThumb
> DEBUG 05-03 16:18:34.878 o.a.o.u.p.ProcessHelper:105 [http-nio-0.0.0.0-5080-exec-1] - START generateBatchThumbByWidth #################
> DEBUG 05-03 16:18:34.879 o.a.o.u.p.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-1] - /usr/bin/convert -thumbnail 50x50 /opt/red5311/webapps/openmeetings/upload/files/55f2b81253a499e73a83d7215a43e365.jpg /opt/red5311/webapps/openmeetings/upload/files/_thumb_55f2b81253a499e73a83d7215a43e365.jpg
> DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:154 [http-nio-0.0.0.0-5080-exec-1] - exitVal: 0
> DEBUG 05-03 16:18:34.932 o.a.o.u.p.ProcessHelper:112 [http-nio-0.0.0.0-5080-exec-1] - END generateBatchThumbByWidth #################
> DEBUG 05-03 16:18:34.933 o.a.c.p.PhaseInterceptorChain:305 [http-nio-0.0.0.0-5080-exec-1] - Invoking handleMessage on interceptor org.apache.cxf.interceptor.OutgoingChainInterceptor@23aea796
> DEBUG 05-03 16:18:34.934 o.a.c.p.PhaseInterceptorChain:733 [http-nio-0.0.0.0-5080-exec-1] - Chain org.apache.cxf.phase.PhaseInterceptorChain@5e9964fb was created. Current flow:
>   setup [PolicyOutInterceptor]
>   prepare-send [MessageSenderInterceptor]
>   pre-stream [LoggingOutInterceptor]
>   marshal [JAXRSOutInterceptor]
>
> If I exit and re-enter the room, the images are in the file browser, but
> the cursor freezes on the green plus sign, if I drop them on the white
> board.
>
> In have tried both no value and /usr/bin for imagemagick_path in
> Admin->config
>
> Setup:
> OS: Ubuntu Server x64 14.04.4 LTS
> OM: 3.1.1
> Imagemagick: from APT
> GhostScript: from APT
> Swftools: 0.9.1-1
> Ffmpeg: from ffmpeg_script_compile_Ubuntu_Debian.zip?version=8
> Flash: from APT
> Java: openjdk-7-jre-headless, icedtea-7-plugin
> Sox: 14.4.2
> Jodconverter: 3.0-beta-4
>
> I would appreciate some help.
>
>
> Med venlig hilsen/Best regards
>
> JACOB WENZEL
> Projektleder
>
> ENERGIAKADEMIET
> Strandengen 1
> 8305 SAMSØ
> +45 60 61 15 97
> jw@energiakademiet.dk
> www.energiakademiet.dk
>



-- 
WBR
Maxim aka solomax