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Posted to issues@openoffice.apache.org by bu...@apache.org on 2011/10/26 04:24:46 UTC

DO NOT REPLY [Bug 118551] New: OpenOffice will not open/run

https://issues.apache.org/ooo/show_bug.cgi?id=118551

             Bug #: 118551
        Issue Type: DEFECT
           Summary: OpenOffice will not open/run
    Classification: Code
           Product: performance
           Version: OOo 3.4 Beta
          Platform: PC
        OS/Version: Windows XP
            Status: UNCONFIRMED
          Severity: critical
          Priority: P5
         Component: www
        AssignedTo: issues@performance.openoffice.org
        ReportedBy: john.hubbling@metc.state.mn.us
                CC: ooo-issues@incubator.apache.org


I had MSOffice 97, MSOffice 2010, and OpenOffice 3.3 installed for several
months and everything worked fine.  Then something happened.  Now:

I can install MSOffice 97 and that will work.

I can install OpenOffice but it will not open/run:  the hourglass starts for a
few seconds and then disappears and nothing else happens.

MSOffice 2010 not only will not run, but after removing it, the install will
not work.  It won't even begin.  I don't appear to have any viruses or malware.
 But, OpenOffice will run in safe mode.

I have been unable to find any reference to this problem.  Is it unique to me??

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DO NOT REPLY [Bug 118551] OpenOffice will not open/run

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118551

mla@openoffice.org changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
            Version|OOo 3.4 Beta                |OOo 3.3
          Component|www                         |code
         AssignedTo|issues@performance.openoffi |tm@openoffice.org
                   |ce.org                      |
         Resolution|                            |INVALID
   Target Milestone|not determined              |---
            Product|performance                 |framework
           Severity|critical                    |normal

--- Comment #1 from mla@openoffice.org 2011-10-26 11:16:46 UTC ---
First, please note that this is no bug or request but a support question. For
those we have different channels (see
"http://support.openoffice.org/index.html"), but not this issue tracker.

It's not possible to reproduce such a senario. As long as it is not known what
exactly had happened when you say "Then something happened." it's not possible
to help.

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