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Posted to jetspeed-user@portals.apache.org by Drazen Kozic <dr...@asw.eu> on 2014/01/10 10:20:16 UTC

ForgottenPasswordPortlet Problem

Hi,

I have installed several instances of Jetspeed 2.2.1 without any 
problem. So, I am very familiar with it.
Now, we are facing with ForgottenPasswordProblem.
When the user clicks on Request New Password button, after delay of 
10-15 seconds, he receives following message:
[Failed to send password:java.lang.ArrayIndexOutOfBoundsException]

We think, that problem is not related to network, firewall, SMTP and 
similar. On that Jetspeed instance we have portlet application that 
sends emails without any problems.

Any help is appreciated.

Environment:
OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)

java version "1.6.0_20"
Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)

override.properties
#-------------------------------------------------------------------------
# E M A I L
#-------------------------------------------------------------------------
# email of the system administrator
email.admin = drazen.kozic@asw.eu
# email of the system manager
email.manager = drazen.kozic@asw.eu
# email user info attribute (non standard)
email.userinfo.attribute = user.email
# smtp email server address
email.smtp.server.address=95.140.120.85
# smtp email server user name
email.smtp.user.name=
# smtp email server user password
email.smtp.user.password=
#mail.smtp.auth
email.smtp.auth=false





---------------------------------------------------------------------
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For additional commands, e-mail: jetspeed-user-help@portals.apache.org


Re: ForgottenPasswordPortlet Problem

Posted by David S Taylor <da...@bluesunrise.com>.
Sent to your email address  with attachment as jar file, send me stack
trace after installing

--
David S Taylor
CEO, Bluesunrise
707 529-9194
david@bluesunrise.com



On Mon, Jan 27, 2014 at 10:43 PM, Drazen Kozic <dr...@asw.eu> wrote:

>  We did not resolve the problem. It would be nice if you send me updated
> jar file. Thanks.
>
>
>
> On 28.01.2014 01:18 AM, David S Taylor wrote:
>
> Did you ever get this resolved? I can send you an updated jar file with
> more debug information so we can see exactly what is happening. Let me
> know..
>
>   --
> David S Taylor
>  CEO, Bluesunrise
>  707 529-9194
> david@bluesunrise.com
>
>
>
> On Tue, Jan 14, 2014 at 10:34 PM, Drazen Kozic <dr...@asw.eu>wrote:
>
>>  Yes, we are running Jetspeed on linux server. I checked availability of
>> port 25 on 95.140.120.85 from that linux server. Everything seems fine.
>> From Jetspeed linux server I did:
>>
>> telnet 95.140.120.85 25
>> Trying 95.140.120.85...
>> Connected to mail.asw.eu (95.140.120.85).
>> Escape character is '^]'.
>> 220 mail.asw.eu ESMTP Postfix
>>
>>
>>   On 11.01.2014 17:44 PM, David S Taylor wrote:
>>
>> > You mention ssh as the way to check host. Can you give me a hint?
>>
>>  Just ssh out to the machine where Jetspeed is runnng, and type the
>> telnet command
>>
>>  Are you running Jetspeed on a Linux server? I am saying that port 25 on
>> 95.140.120.85 may be blocked to the Jetspeed server, but not to the
>> computer where you typed telnet command from in the example above
>>
>>
>>   --
>> David S Taylor
>>   CEO, Bluesunrise
>> 707 529-9194
>> david@bluesunrise.com
>>
>>
>>
>> On Fri, Jan 10, 2014 at 11:00 PM, Drazen Kozic <dr...@asw.eu>wrote:
>>
>>>  Mail server availability is the very first thing we checked.
>>>
>>> telnet 95.140.120.85 25
>>> Trying 95.140.120.85...
>>> Connected to mail.asw.eu (95.140.120.85).
>>> Escape character is '^]'.
>>> 220 mail.asw.eu ESMTP Postfix
>>>
>>> According to response above we concluded that mail server is responsive.
>>> You mention ssh as the way to check host. Can you give me a hint?
>>> Also, we tried to find anything suspicious in mail server logs. Nothing
>>> found there.
>>> As I said in my initial post, on that portal we have portlet application
>>> that sends e-mails thru the same email server. No problems at all.
>>>
>>>
>>>
>>> On 10.01.2014 21:39 PM, David S Taylor wrote:
>>>
>>> I could reproduce it, by entering your email address into the Forgotten
>>> password field. And you are right, it hangs for 20 seconds or so. I think
>>> your mail server is not accessible from your jetspeed server. Try sshing to
>>> the host running jetspeed, and telnet to the mail server
>>>
>>>  telnet 95.140.120.85 25
>>>
>>>
>>>
>>>
>>>
>>> On Fri, Jan 10, 2014 at 12:18 PM, Drazen Kozic <dr...@asw.eu>wrote:
>>>
>>>>  Regarding reproducing problem, the portal is available at
>>>> http://asw.eu/jetspeed/portal/, so you can play with it.
>>>>
>>>> On 10.01.2014 17:47, David S Taylor wrote:
>>>>
>>>> Seems the stack trace is not logged, so there will be nothing in the
>>>> log files. (I"ll fix that in trunk) Its getting the exception down in
>>>> Spring Frameworks Mail Sender. Im wondering if maybe the "to" field is not
>>>> filled out. Can you try to reproduce it using a test account? Also, make
>>>> sure your send mail server is running and operational (you said there was a
>>>> 15 second time out)
>>>>
>>>>   --
>>>> David S Taylor
>>>>  CEO, Bluesunrise
>>>> 707 529-9194
>>>> david@bluesunrise.com
>>>>
>>>>
>>>>
>>>> On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic <dr...@asw.eu>wrote:
>>>>
>>>>>  Hi David,
>>>>>
>>>>> Thanks for quick response.
>>>>> I already searched for stack trace in catalina.out, jetspeed.log and
>>>>> other log files in logs folder, but could not find anything. On the screen,
>>>>> user just got message in portlet window:
>>>>>
>>>>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>>>
>>>>>  I forgot to mention: we are using Jestspeed 2.2.1.
>>>>>
>>>>>
>>>>>
>>>>> On 10.01.2014 14:59 PM, David Sean Taylor wrote:
>>>>>
>>>>> Could you send the full stack trace...
>>>>>
>>>>>
>>>>>  On Jan 10, 2014, at 1:20 AM, Drazen Kozic <dr...@asw.eu> <dr...@asw.eu> wrote:
>>>>>
>>>>> Hi,
>>>>>
>>>>> I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
>>>>> Now, we are facing with ForgottenPasswordProblem.
>>>>> When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
>>>>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>>>
>>>>> We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
>>>>>
>>>>> Any help is appreciated.
>>>>>
>>>>> Environment:
>>>>> OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
>>>>>
>>>>> java version "1.6.0_20"
>>>>> Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
>>>>> Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
>>>>>
>>>>> override.properties
>>>>> #-------------------------------------------------------------------------
>>>>> # E M A I L
>>>>> #-------------------------------------------------------------------------
>>>>> # email of the system administrator
>>>>> email.admin = drazen.kozic@asw.eu
>>>>> # email of the system manager
>>>>> email.manager = drazen.kozic@asw.eu
>>>>> # email user info attribute (non standard)
>>>>> email.userinfo.attribute = user.email
>>>>> # smtp email server address
>>>>> email.smtp.server.address=95.140.120.85
>>>>> # smtp email server user nameemail.smtp.user.name=
>>>>> # smtp email server user password
>>>>> email.smtp.user.password=
>>>>> #mail.smtp.auth
>>>>> email.smtp.auth=false
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
>>>>> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>>>>>
>>>>>  ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
>>>>> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>>>>>
>>>>>
>>>>>  --
>>>>> *Drazen Kozić*
>>>>> Razvoj softverskih proizvoda
>>>>> Rukovodilac tima
>>>>> --------------------------------------
>>>>>
>>>>> *ASW Inženjering d.o.o.*
>>>>> Takovska 45a
>>>>> 11000 Beograd, Srbija
>>>>> Tel: +381 11 2071 400 <%2B381%2011%202071%20400>
>>>>> Fax: +381 11 2071 409 <%2B381%2011%202071%20409>
>>>>> E-mail: drazen.kozic@asw.eu
>>>>> www.asw.eu
>>>>> ---------------------------------------
>>>>>
>>>>>
>>>>
>>>>  --
>>>> *Dražen Kozić*
>>>>  Razvoj softverskih proizvoda
>>>> Rukovodilac tima
>>>> --------------------------------------
>>>>
>>>> *ASW Inženjering d.o.o.*
>>>> Takovska 45a
>>>> 11000 Beograd, Srbija
>>>> Tel: +381 11 2071 400 <%2B381%2011%202071%20400>
>>>> Fax: +381 11 2071 409 <%2B381%2011%202071%20409>
>>>> E-mail: drazen.kozic@asw.eu
>>>> www.asw.eu
>>>> ---------------------------------------
>>>>
>>>
>>>
>>> --
>>> *Drazen Kozić*
>>> Razvoj softverskih proizvoda
>>> Rukovodilac tima
>>> --------------------------------------
>>>
>>> *ASW Inženjering d.o.o.*
>>> Takovska 45a
>>> 11000 Beograd, Srbija
>>> Tel: +381 11 2071 400
>>> Fax: +381 11 2071 409
>>> E-mail: drazen.kozic@asw.eu
>>> www.asw.eu
>>> ---------------------------------------
>>>
>>>
>>
>> --
>> *Drazen Kozić*
>> Razvoj softverskih proizvoda
>> Rukovodilac tima
>> --------------------------------------
>>
>> *ASW Inženjering d.o.o.*
>> Takovska 45a
>> 11000 Beograd, Srbija
>> Tel: +381 11 2071 400
>> Fax: +381 11 2071 409
>> E-mail: drazen.kozic@asw.eu
>> www.asw.eu
>> ---------------------------------------
>>
>>
>
> --
> *Drazen Kozić*
> Razvoj softverskih proizvoda
> Rukovodilac tima
> --------------------------------------
>
> *ASW Inženjering d.o.o.*
> Takovska 45a
> 11000 Beograd, Srbija
> Tel: +381 11 2071 400
> Fax: +381 11 2071 409
> E-mail: drazen.kozic@asw.eu
> www.asw.eu
> ---------------------------------------
>

Re: ForgottenPasswordPortlet Problem

Posted by Drazen Kozic <dr...@asw.eu>.
We did not resolve the problem. It would be nice if you send me updated 
jar file. Thanks.


On 28.01.2014 01:18 AM, David S Taylor wrote:
> Did you ever get this resolved? I can send you an updated jar file 
> with more debug information so we can see exactly what is happening. 
> Let me know..
>
> --
> David S Taylor
> CEO, Bluesunrise
> 707 529-9194
> david@bluesunrise.com <ma...@bluesunrise.com>
>
>
>
> On Tue, Jan 14, 2014 at 10:34 PM, Drazen Kozic <drazen.kozic@asw.eu 
> <ma...@asw.eu>> wrote:
>
>     Yes, we are running Jetspeed on linux server. I checked
>     availability of port 25 on 95.140.120.85 <tel:95.140.120.85> from
>     that linux server. Everything seems fine. From Jetspeed linux
>     server I did:
>
>     telnet 95.140.120.85 <tel:95.140.120.85> 25
>     Trying 95.140.120.85 <tel:95.140.120.85>...
>     Connected to mail.asw.eu <http://mail.asw.eu> (95.140.120.85
>     <tel:%2895.140.120.85>).
>     Escape character is '^]'.
>     220 mail.asw.eu <http://mail.asw.eu> ESMTP Postfix
>
>
>     On 11.01.2014 17:44 PM, David S Taylor wrote:
>>     > You mention ssh as the way to check host. Can you give me a hint?
>>
>>     Just ssh out to the machine where Jetspeed is runnng, and type
>>     the telnet command
>>
>>     Are you running Jetspeed on a Linux server? I am saying that port
>>     25 on 95.140.120.85 <tel:95.140.120.85> may be blocked to the
>>     Jetspeed server, but not to the computer where you typed telnet
>>     command from in the example above
>>
>>
>>     --
>>     David S Taylor
>>     CEO, Bluesunrise
>>     707 529-9194
>>     david@bluesunrise.com <ma...@bluesunrise.com>
>>
>>
>>
>>     On Fri, Jan 10, 2014 at 11:00 PM, Drazen Kozic
>>     <drazen.kozic@asw.eu <ma...@asw.eu>> wrote:
>>
>>         Mail server availability is the very first thing we checked.
>>
>>         telnet 95.140.120.85 <tel:95.140.120.85> 25
>>         Trying 95.140.120.85 <tel:95.140.120.85>...
>>         Connected to mail.asw.eu <http://mail.asw.eu> (95.140.120.85
>>         <tel:%2895.140.120.85>).
>>         Escape character is '^]'.
>>         220 mail.asw.eu <http://mail.asw.eu> ESMTP Postfix
>>
>>         According to response above we concluded that mail server is
>>         responsive. You mention ssh as the way to check host. Can you
>>         give me a hint?
>>         Also, we tried to find anything suspicious in mail server
>>         logs. Nothing found there.
>>         As I said in my initial post, on that portal we have portlet
>>         application that sends e-mails thru the same email server. No
>>         problems at all.
>>
>>
>>
>>         On 10.01.2014 21:39 PM, David S Taylor wrote:
>>>         I could reproduce it, by entering your email address into
>>>         the Forgotten password field. And you are right, it hangs
>>>         for 20 seconds or so. I think your mail server is not
>>>         accessible from your jetspeed server. Try sshing to the host
>>>         running jetspeed, and telnet to the mail server
>>>
>>>         telnet 95.140.120.85 <tel:95.140.120.85> 25
>>>
>>>
>>>
>>>
>>>
>>>         On Fri, Jan 10, 2014 at 12:18 PM, Drazen Kozic
>>>         <drazen.kozic@asw.eu <ma...@asw.eu>> wrote:
>>>
>>>             Regarding reproducing problem, the portal is available
>>>             at http://asw.eu/jetspeed/portal/, so you can play with it.
>>>
>>>             On 10.01.2014 17:47, David S Taylor wrote:
>>>>             Seems the stack trace is not logged, so there will be
>>>>             nothing in the log files. (I"ll fix that in trunk) Its
>>>>             getting the exception down in Spring Frameworks Mail
>>>>             Sender. Im wondering if maybe the "to" field is not
>>>>             filled out. Can you try to reproduce it using a test
>>>>             account? Also, make sure your send mail server is
>>>>             running and operational (you said there was a 15 second
>>>>             time out)
>>>>
>>>>             --
>>>>             David S Taylor
>>>>             CEO, Bluesunrise
>>>>             707 529-9194
>>>>             david@bluesunrise.com <ma...@bluesunrise.com>
>>>>
>>>>
>>>>
>>>>             On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic
>>>>             <drazen.kozic@asw.eu <ma...@asw.eu>> wrote:
>>>>
>>>>                 Hi David,
>>>>
>>>>                 Thanks for quick response.
>>>>                 I already searched for stack trace in catalina.out,
>>>>                 jetspeed.log and other log files in logs folder,
>>>>                 but could not find anything. On the screen, user
>>>>                 just got message in portlet window:
>>>>
>>>>                 [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>>
>>>>                 I forgot to mention: we are using Jestspeed 2.2.1.
>>>>
>>>>
>>>>
>>>>                 On 10.01.2014 14:59 PM, David Sean Taylor wrote:
>>>>>                 Could you send the full stack trace...
>>>>>
>>>>>>                 On Jan 10, 2014, at 1:20 AM, Drazen Kozic<dr...@asw.eu>  <ma...@asw.eu>  wrote:
>>>>>>
>>>>>>                 Hi,
>>>>>>
>>>>>>                 I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
>>>>>>                 Now, we are facing with ForgottenPasswordProblem.
>>>>>>                 When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
>>>>>>                 [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>>>>
>>>>>>                 We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
>>>>>>
>>>>>>                 Any help is appreciated.
>>>>>>
>>>>>>                 Environment:
>>>>>>                 OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
>>>>>>
>>>>>>                 java version "1.6.0_20"
>>>>>>                 Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
>>>>>>                 Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
>>>>>>
>>>>>>                 override.properties
>>>>>>                 #-------------------------------------------------------------------------
>>>>>>                 # E M A I L
>>>>>>                 #-------------------------------------------------------------------------
>>>>>>                 # email of the system administrator
>>>>>>                 email.admin =drazen.kozic@asw.eu  <ma...@asw.eu>
>>>>>>                 # email of the system manager
>>>>>>                 email.manager =drazen.kozic@asw.eu  <ma...@asw.eu>
>>>>>>                 # email user info attribute (non standard)
>>>>>>                 email.userinfo.attribute = user.email
>>>>>>                 # smtp email server address
>>>>>>                 email.smtp.server.address=95.140.120.85  <tel:95.140.120.85>
>>>>>>                 # smtp email server user name
>>>>>>                 email.smtp.user.name  <http://email.smtp.user.name>=
>>>>>>                 # smtp email server user password
>>>>>>                 email.smtp.user.password=
>>>>>>                 #mail.smtp.auth
>>>>>>                 email.smtp.auth=false
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>                 ---------------------------------------------------------------------
>>>>>>                 To unsubscribe, e-mail:jetspeed-user-unsubscribe@portals.apache.org  <ma...@portals.apache.org>
>>>>>>                 For additional commands, e-mail:jetspeed-user-help@portals.apache.org  <ma...@portals.apache.org>
>>>>>>
>>>>>                 ---------------------------------------------------------------------
>>>>>                 To unsubscribe, e-mail:jetspeed-user-unsubscribe@portals.apache.org  <ma...@portals.apache.org>
>>>>>                 For additional commands, e-mail:jetspeed-user-help@portals.apache.org  <ma...@portals.apache.org>
>>>>>
>>>>
>>>>                 -- 
>>>>                 *Drazen Kozić*
>>>>                 Razvoj softverskih proizvoda
>>>>                 Rukovodilac tima
>>>>                 --------------------------------------
>>>>
>>>>                 *ASW Inženjering d.o.o.*
>>>>                 Takovska 45a
>>>>                 11000 Beograd, Srbija
>>>>                 Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400>
>>>>                 Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409>
>>>>                 E-mail: drazen.kozic@asw.eu
>>>>                 <ma...@asw.eu>
>>>>                 www.asw.eu <http://www.asw.eu/>
>>>>                 ---------------------------------------
>>>>
>>>>
>>>
>>>             -- 
>>>             *Dražen Kozić*
>>>             Razvoj softverskih proizvoda
>>>             Rukovodilac tima
>>>             --------------------------------------
>>>
>>>             *ASW Inženjering d.o.o.*
>>>             Takovska 45a
>>>             11000 Beograd, Srbija
>>>             Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400>
>>>             Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409>
>>>             E-mail: drazen.kozic@asw.eu <ma...@asw.eu>
>>>             www.asw.eu <http://www.asw.eu/>
>>>             ---------------------------------------
>>>
>>>
>>
>>         -- 
>>         *Drazen Kozić*
>>         Razvoj softverskih proizvoda
>>         Rukovodilac tima
>>         --------------------------------------
>>
>>         *ASW Inženjering d.o.o.*
>>         Takovska 45a
>>         11000 Beograd, Srbija
>>         Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400>
>>         Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409>
>>         E-mail: drazen.kozic@asw.eu <ma...@asw.eu>
>>         www.asw.eu <http://www.asw.eu/>
>>         ---------------------------------------
>>
>>
>
>     -- 
>     *Drazen Kozić*
>     Razvoj softverskih proizvoda
>     Rukovodilac tima
>     --------------------------------------
>
>     *ASW Inženjering d.o.o.*
>     Takovska 45a
>     11000 Beograd, Srbija
>     Tel: +381 11 2071 400
>     Fax: +381 11 2071 409
>     E-mail: drazen.kozic@asw.eu <ma...@asw.eu>
>     www.asw.eu <http://www.asw.eu/>
>     ---------------------------------------
>
>

-- 
*Drazen Kozić*
Razvoj softverskih proizvoda
Rukovodilac tima
--------------------------------------

*ASW Inženjering d.o.o.*
Takovska 45a
11000 Beograd, Srbija
Tel: +381 11 2071 400
Fax: +381 11 2071 409
E-mail: drazen.kozic@asw.eu
www.asw.eu <http://www.asw.eu/>
---------------------------------------

Re: ForgottenPasswordPortlet Problem

Posted by David S Taylor <da...@bluesunrise.com>.
Did you ever get this resolved? I can send you an updated jar file with
more debug information so we can see exactly what is happening. Let me
know..

--
David S Taylor
CEO, Bluesunrise
707 529-9194
david@bluesunrise.com



On Tue, Jan 14, 2014 at 10:34 PM, Drazen Kozic <dr...@asw.eu> wrote:

>  Yes, we are running Jetspeed on linux server. I checked availability of
> port 25 on 95.140.120.85 from that linux server. Everything seems fine.
> From Jetspeed linux server I did:
>
> telnet 95.140.120.85 25
> Trying 95.140.120.85...
> Connected to mail.asw.eu (95.140.120.85).
> Escape character is '^]'.
> 220 mail.asw.eu ESMTP Postfix
>
>
>  On 11.01.2014 17:44 PM, David S Taylor wrote:
>
> > You mention ssh as the way to check host. Can you give me a hint?
>
>  Just ssh out to the machine where Jetspeed is runnng, and type the
> telnet command
>
>  Are you running Jetspeed on a Linux server? I am saying that port 25 on
> 95.140.120.85 may be blocked to the Jetspeed server, but not to the
> computer where you typed telnet command from in the example above
>
>
>   --
> David S Taylor
>   CEO, Bluesunrise
> 707 529-9194
> david@bluesunrise.com
>
>
>
> On Fri, Jan 10, 2014 at 11:00 PM, Drazen Kozic <dr...@asw.eu>wrote:
>
>>  Mail server availability is the very first thing we checked.
>>
>> telnet 95.140.120.85 25
>> Trying 95.140.120.85...
>> Connected to mail.asw.eu (95.140.120.85).
>> Escape character is '^]'.
>> 220 mail.asw.eu ESMTP Postfix
>>
>> According to response above we concluded that mail server is responsive.
>> You mention ssh as the way to check host. Can you give me a hint?
>> Also, we tried to find anything suspicious in mail server logs. Nothing
>> found there.
>> As I said in my initial post, on that portal we have portlet application
>> that sends e-mails thru the same email server. No problems at all.
>>
>>
>>
>> On 10.01.2014 21:39 PM, David S Taylor wrote:
>>
>> I could reproduce it, by entering your email address into the Forgotten
>> password field. And you are right, it hangs for 20 seconds or so. I think
>> your mail server is not accessible from your jetspeed server. Try sshing to
>> the host running jetspeed, and telnet to the mail server
>>
>>  telnet 95.140.120.85 25
>>
>>
>>
>>
>>
>> On Fri, Jan 10, 2014 at 12:18 PM, Drazen Kozic <dr...@asw.eu>wrote:
>>
>>>  Regarding reproducing problem, the portal is available at
>>> http://asw.eu/jetspeed/portal/, so you can play with it.
>>>
>>> On 10.01.2014 17:47, David S Taylor wrote:
>>>
>>> Seems the stack trace is not logged, so there will be nothing in the log
>>> files. (I"ll fix that in trunk) Its getting the exception down in Spring
>>> Frameworks Mail Sender. Im wondering if maybe the "to" field is not filled
>>> out. Can you try to reproduce it using a test account? Also, make sure your
>>> send mail server is running and operational (you said there was a 15 second
>>> time out)
>>>
>>>   --
>>> David S Taylor
>>>  CEO, Bluesunrise
>>> 707 529-9194
>>> david@bluesunrise.com
>>>
>>>
>>>
>>> On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic <dr...@asw.eu>wrote:
>>>
>>>>  Hi David,
>>>>
>>>> Thanks for quick response.
>>>> I already searched for stack trace in catalina.out, jetspeed.log and
>>>> other log files in logs folder, but could not find anything. On the screen,
>>>> user just got message in portlet window:
>>>>
>>>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>>
>>>>  I forgot to mention: we are using Jestspeed 2.2.1.
>>>>
>>>>
>>>>
>>>> On 10.01.2014 14:59 PM, David Sean Taylor wrote:
>>>>
>>>> Could you send the full stack trace...
>>>>
>>>>
>>>>  On Jan 10, 2014, at 1:20 AM, Drazen Kozic <dr...@asw.eu> <dr...@asw.eu> wrote:
>>>>
>>>> Hi,
>>>>
>>>> I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
>>>> Now, we are facing with ForgottenPasswordProblem.
>>>> When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
>>>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>>
>>>> We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
>>>>
>>>> Any help is appreciated.
>>>>
>>>> Environment:
>>>> OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
>>>>
>>>> java version "1.6.0_20"
>>>> Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
>>>> Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
>>>>
>>>> override.properties
>>>> #-------------------------------------------------------------------------
>>>> # E M A I L
>>>> #-------------------------------------------------------------------------
>>>> # email of the system administrator
>>>> email.admin = drazen.kozic@asw.eu
>>>> # email of the system manager
>>>> email.manager = drazen.kozic@asw.eu
>>>> # email user info attribute (non standard)
>>>> email.userinfo.attribute = user.email
>>>> # smtp email server address
>>>> email.smtp.server.address=95.140.120.85
>>>> # smtp email server user nameemail.smtp.user.name=
>>>> # smtp email server user password
>>>> email.smtp.user.password=
>>>> #mail.smtp.auth
>>>> email.smtp.auth=false
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
>>>> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>>>>
>>>>  ---------------------------------------------------------------------
>>>> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
>>>> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>>>>
>>>>
>>>>  --
>>>> *Drazen Kozić*
>>>> Razvoj softverskih proizvoda
>>>> Rukovodilac tima
>>>> --------------------------------------
>>>>
>>>> *ASW Inženjering d.o.o.*
>>>> Takovska 45a
>>>> 11000 Beograd, Srbija
>>>> Tel: +381 11 2071 400 <%2B381%2011%202071%20400>
>>>> Fax: +381 11 2071 409 <%2B381%2011%202071%20409>
>>>> E-mail: drazen.kozic@asw.eu
>>>> www.asw.eu
>>>> ---------------------------------------
>>>>
>>>>
>>>
>>>  --
>>> *Dražen Kozić*
>>>  Razvoj softverskih proizvoda
>>> Rukovodilac tima
>>> --------------------------------------
>>>
>>> *ASW Inženjering d.o.o.*
>>> Takovska 45a
>>> 11000 Beograd, Srbija
>>> Tel: +381 11 2071 400 <%2B381%2011%202071%20400>
>>> Fax: +381 11 2071 409 <%2B381%2011%202071%20409>
>>> E-mail: drazen.kozic@asw.eu
>>> www.asw.eu
>>> ---------------------------------------
>>>
>>
>>
>> --
>> *Drazen Kozić*
>> Razvoj softverskih proizvoda
>> Rukovodilac tima
>> --------------------------------------
>>
>> *ASW Inženjering d.o.o.*
>> Takovska 45a
>> 11000 Beograd, Srbija
>> Tel: +381 11 2071 400
>> Fax: +381 11 2071 409
>> E-mail: drazen.kozic@asw.eu
>> www.asw.eu
>> ---------------------------------------
>>
>>
>
> --
> *Drazen Kozić*
> Razvoj softverskih proizvoda
> Rukovodilac tima
> --------------------------------------
>
> *ASW Inženjering d.o.o.*
> Takovska 45a
> 11000 Beograd, Srbija
> Tel: +381 11 2071 400
> Fax: +381 11 2071 409
> E-mail: drazen.kozic@asw.eu
> www.asw.eu
> ---------------------------------------
>
>

Re: ForgottenPasswordPortlet Problem

Posted by Drazen Kozic <dr...@asw.eu>.
Yes, we are running Jetspeed on linux server. I checked availability of 
port 25 on 95.140.120.85 from that linux server. Everything seems fine. 
 From Jetspeed linux server I did:

telnet 95.140.120.85 25
Trying 95.140.120.85...
Connected to mail.asw.eu (95.140.120.85).
Escape character is '^]'.
220 mail.asw.eu ESMTP Postfix


On 11.01.2014 17:44 PM, David S Taylor wrote:
> > You mention ssh as the way to check host. Can you give me a hint?
>
> Just ssh out to the machine where Jetspeed is runnng, and type the 
> telnet command
>
> Are you running Jetspeed on a Linux server? I am saying that port 25 
> on 95.140.120.85 may be blocked to the Jetspeed server, but not to the 
> computer where you typed telnet command from in the example above
>
>
> --
> David S Taylor
> CEO, Bluesunrise
> 707 529-9194
> david@bluesunrise.com <ma...@bluesunrise.com>
>
>
>
> On Fri, Jan 10, 2014 at 11:00 PM, Drazen Kozic <drazen.kozic@asw.eu 
> <ma...@asw.eu>> wrote:
>
>     Mail server availability is the very first thing we checked.
>
>     telnet 95.140.120.85 <tel:95.140.120.85> 25
>     Trying 95.140.120.85 <tel:95.140.120.85>...
>     Connected to mail.asw.eu <http://mail.asw.eu> (95.140.120.85
>     <tel:%2895.140.120.85>).
>     Escape character is '^]'.
>     220 mail.asw.eu <http://mail.asw.eu> ESMTP Postfix
>
>     According to response above we concluded that mail server is
>     responsive. You mention ssh as the way to check host. Can you give
>     me a hint?
>     Also, we tried to find anything suspicious in mail server logs.
>     Nothing found there.
>     As I said in my initial post, on that portal we have portlet
>     application that sends e-mails thru the same email server. No
>     problems at all.
>
>
>
>     On 10.01.2014 21:39 PM, David S Taylor wrote:
>>     I could reproduce it, by entering your email address into the
>>     Forgotten password field. And you are right, it hangs for 20
>>     seconds or so. I think your mail server is not accessible from
>>     your jetspeed server. Try sshing to the host running jetspeed,
>>     and telnet to the mail server
>>
>>     telnet 95.140.120.85 <tel:95.140.120.85> 25
>>
>>
>>
>>
>>
>>     On Fri, Jan 10, 2014 at 12:18 PM, Drazen Kozic
>>     <drazen.kozic@asw.eu <ma...@asw.eu>> wrote:
>>
>>         Regarding reproducing problem, the portal is available at
>>         http://asw.eu/jetspeed/portal/, so you can play with it.
>>
>>         On 10.01.2014 17:47, David S Taylor wrote:
>>>         Seems the stack trace is not logged, so there will be
>>>         nothing in the log files. (I"ll fix that in trunk) Its
>>>         getting the exception down in Spring Frameworks Mail Sender.
>>>         Im wondering if maybe the "to" field is not filled out. Can
>>>         you try to reproduce it using a test account? Also, make
>>>         sure your send mail server is running and operational (you
>>>         said there was a 15 second time out)
>>>
>>>         --
>>>         David S Taylor
>>>         CEO, Bluesunrise
>>>         707 529-9194
>>>         david@bluesunrise.com <ma...@bluesunrise.com>
>>>
>>>
>>>
>>>         On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic
>>>         <drazen.kozic@asw.eu <ma...@asw.eu>> wrote:
>>>
>>>             Hi David,
>>>
>>>             Thanks for quick response.
>>>             I already searched for stack trace in catalina.out,
>>>             jetspeed.log and other log files in logs folder, but
>>>             could not find anything. On the screen, user just got
>>>             message in portlet window:
>>>
>>>             [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>
>>>             I forgot to mention: we are using Jestspeed 2.2.1.
>>>
>>>
>>>
>>>             On 10.01.2014 14:59 PM, David Sean Taylor wrote:
>>>>             Could you send the full stack trace...
>>>>
>>>>>             On Jan 10, 2014, at 1:20 AM, Drazen Kozic<dr...@asw.eu>  <ma...@asw.eu>  wrote:
>>>>>
>>>>>             Hi,
>>>>>
>>>>>             I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
>>>>>             Now, we are facing with ForgottenPasswordProblem.
>>>>>             When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
>>>>>             [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>>>
>>>>>             We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
>>>>>
>>>>>             Any help is appreciated.
>>>>>
>>>>>             Environment:
>>>>>             OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
>>>>>
>>>>>             java version "1.6.0_20"
>>>>>             Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
>>>>>             Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
>>>>>
>>>>>             override.properties
>>>>>             #-------------------------------------------------------------------------
>>>>>             # E M A I L
>>>>>             #-------------------------------------------------------------------------
>>>>>             # email of the system administrator
>>>>>             email.admin =drazen.kozic@asw.eu  <ma...@asw.eu>
>>>>>             # email of the system manager
>>>>>             email.manager =drazen.kozic@asw.eu  <ma...@asw.eu>
>>>>>             # email user info attribute (non standard)
>>>>>             email.userinfo.attribute = user.email
>>>>>             # smtp email server address
>>>>>             email.smtp.server.address=95.140.120.85  <tel:95.140.120.85>
>>>>>             # smtp email server user name
>>>>>             email.smtp.user.name  <http://email.smtp.user.name>=
>>>>>             # smtp email server user password
>>>>>             email.smtp.user.password=
>>>>>             #mail.smtp.auth
>>>>>             email.smtp.auth=false
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>             ---------------------------------------------------------------------
>>>>>             To unsubscribe, e-mail:jetspeed-user-unsubscribe@portals.apache.org  <ma...@portals.apache.org>
>>>>>             For additional commands, e-mail:jetspeed-user-help@portals.apache.org  <ma...@portals.apache.org>
>>>>>
>>>>             ---------------------------------------------------------------------
>>>>             To unsubscribe, e-mail:jetspeed-user-unsubscribe@portals.apache.org  <ma...@portals.apache.org>
>>>>             For additional commands, e-mail:jetspeed-user-help@portals.apache.org  <ma...@portals.apache.org>
>>>>
>>>
>>>             -- 
>>>             *Drazen Kozić*
>>>             Razvoj softverskih proizvoda
>>>             Rukovodilac tima
>>>             --------------------------------------
>>>
>>>             *ASW Inženjering d.o.o.*
>>>             Takovska 45a
>>>             11000 Beograd, Srbija
>>>             Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400>
>>>             Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409>
>>>             E-mail: drazen.kozic@asw.eu <ma...@asw.eu>
>>>             www.asw.eu <http://www.asw.eu/>
>>>             ---------------------------------------
>>>
>>>
>>
>>         -- 
>>         *Dražen Kozić*
>>         Razvoj softverskih proizvoda
>>         Rukovodilac tima
>>         --------------------------------------
>>
>>         *ASW Inženjering d.o.o.*
>>         Takovska 45a
>>         11000 Beograd, Srbija
>>         Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400>
>>         Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409>
>>         E-mail: drazen.kozic@asw.eu <ma...@asw.eu>
>>         www.asw.eu <http://www.asw.eu/>
>>         ---------------------------------------
>>
>>
>
>     -- 
>     *Drazen Kozić*
>     Razvoj softverskih proizvoda
>     Rukovodilac tima
>     --------------------------------------
>
>     *ASW Inženjering d.o.o.*
>     Takovska 45a
>     11000 Beograd, Srbija
>     Tel: +381 11 2071 400
>     Fax: +381 11 2071 409
>     E-mail: drazen.kozic@asw.eu <ma...@asw.eu>
>     www.asw.eu <http://www.asw.eu/>
>     ---------------------------------------
>
>

-- 
*Drazen Kozić*
Razvoj softverskih proizvoda
Rukovodilac tima
--------------------------------------

*ASW Inženjering d.o.o.*
Takovska 45a
11000 Beograd, Srbija
Tel: +381 11 2071 400
Fax: +381 11 2071 409
E-mail: drazen.kozic@asw.eu
www.asw.eu <http://www.asw.eu/>
---------------------------------------


Re: ForgottenPasswordPortlet Problem

Posted by David S Taylor <da...@bluesunrise.com>.
> You mention ssh as the way to check host. Can you give me a hint?

Just ssh out to the machine where Jetspeed is runnng, and type the telnet
command

Are you running Jetspeed on a Linux server? I am saying that port 25 on
95.140.120.85 may be blocked to the Jetspeed server, but not to the
computer where you typed telnet command from in the example above


--
David S Taylor
CEO, Bluesunrise
707 529-9194
david@bluesunrise.com



On Fri, Jan 10, 2014 at 11:00 PM, Drazen Kozic <dr...@asw.eu> wrote:

>  Mail server availability is the very first thing we checked.
>
> telnet 95.140.120.85 25
> Trying 95.140.120.85...
> Connected to mail.asw.eu (95.140.120.85).
> Escape character is '^]'.
> 220 mail.asw.eu ESMTP Postfix
>
> According to response above we concluded that mail server is responsive.
> You mention ssh as the way to check host. Can you give me a hint?
> Also, we tried to find anything suspicious in mail server logs. Nothing
> found there.
> As I said in my initial post, on that portal we have portlet application
> that sends e-mails thru the same email server. No problems at all.
>
>
>
> On 10.01.2014 21:39 PM, David S Taylor wrote:
>
> I could reproduce it, by entering your email address into the Forgotten
> password field. And you are right, it hangs for 20 seconds or so. I think
> your mail server is not accessible from your jetspeed server. Try sshing to
> the host running jetspeed, and telnet to the mail server
>
>  telnet 95.140.120.85 25
>
>
>
>
>
> On Fri, Jan 10, 2014 at 12:18 PM, Drazen Kozic <dr...@asw.eu>wrote:
>
>>  Regarding reproducing problem, the portal is available at
>> http://asw.eu/jetspeed/portal/, so you can play with it.
>>
>> On 10.01.2014 17:47, David S Taylor wrote:
>>
>> Seems the stack trace is not logged, so there will be nothing in the log
>> files. (I"ll fix that in trunk) Its getting the exception down in Spring
>> Frameworks Mail Sender. Im wondering if maybe the "to" field is not filled
>> out. Can you try to reproduce it using a test account? Also, make sure your
>> send mail server is running and operational (you said there was a 15 second
>> time out)
>>
>>   --
>> David S Taylor
>>  CEO, Bluesunrise
>> 707 529-9194
>> david@bluesunrise.com
>>
>>
>>
>> On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic <dr...@asw.eu>wrote:
>>
>>>  Hi David,
>>>
>>> Thanks for quick response.
>>> I already searched for stack trace in catalina.out, jetspeed.log and
>>> other log files in logs folder, but could not find anything. On the screen,
>>> user just got message in portlet window:
>>>
>>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>
>>>  I forgot to mention: we are using Jestspeed 2.2.1.
>>>
>>>
>>>
>>> On 10.01.2014 14:59 PM, David Sean Taylor wrote:
>>>
>>> Could you send the full stack trace...
>>>
>>>
>>>  On Jan 10, 2014, at 1:20 AM, Drazen Kozic <dr...@asw.eu> <dr...@asw.eu> wrote:
>>>
>>> Hi,
>>>
>>> I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
>>> Now, we are facing with ForgottenPasswordProblem.
>>> When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
>>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>
>>> We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
>>>
>>> Any help is appreciated.
>>>
>>> Environment:
>>> OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
>>>
>>> java version "1.6.0_20"
>>> Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
>>> Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
>>>
>>> override.properties
>>> #-------------------------------------------------------------------------
>>> # E M A I L
>>> #-------------------------------------------------------------------------
>>> # email of the system administrator
>>> email.admin = drazen.kozic@asw.eu
>>> # email of the system manager
>>> email.manager = drazen.kozic@asw.eu
>>> # email user info attribute (non standard)
>>> email.userinfo.attribute = user.email
>>> # smtp email server address
>>> email.smtp.server.address=95.140.120.85
>>> # smtp email server user nameemail.smtp.user.name=
>>> # smtp email server user password
>>> email.smtp.user.password=
>>> #mail.smtp.auth
>>> email.smtp.auth=false
>>>
>>>
>>>
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
>>> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>>>
>>>  ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
>>> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>>>
>>>
>>>  --
>>> *Drazen Kozić*
>>> Razvoj softverskih proizvoda
>>> Rukovodilac tima
>>> --------------------------------------
>>>
>>> *ASW Inženjering d.o.o.*
>>> Takovska 45a
>>> 11000 Beograd, Srbija
>>> Tel: +381 11 2071 400
>>> Fax: +381 11 2071 409
>>> E-mail: drazen.kozic@asw.eu
>>> www.asw.eu
>>> ---------------------------------------
>>>
>>>
>>
>>  --
>> *Dražen Kozić*
>>  Razvoj softverskih proizvoda
>> Rukovodilac tima
>> --------------------------------------
>>
>> *ASW Inženjering d.o.o.*
>> Takovska 45a
>> 11000 Beograd, Srbija
>> Tel: +381 11 2071 400
>> Fax: +381 11 2071 409
>> E-mail: drazen.kozic@asw.eu
>> www.asw.eu
>> ---------------------------------------
>>
>
>
> --
> *Drazen Kozić*
> Razvoj softverskih proizvoda
> Rukovodilac tima
> --------------------------------------
>
> *ASW Inženjering d.o.o.*
> Takovska 45a
> 11000 Beograd, Srbija
> Tel: +381 11 2071 400
> Fax: +381 11 2071 409
> E-mail: drazen.kozic@asw.eu
> www.asw.eu
> ---------------------------------------
>
>

Re: ForgottenPasswordPortlet Problem

Posted by Drazen Kozic <dr...@asw.eu>.
Mail server availability is the very first thing we checked.

telnet 95.140.120.85 25
Trying 95.140.120.85...
Connected to mail.asw.eu (95.140.120.85).
Escape character is '^]'.
220 mail.asw.eu ESMTP Postfix

According to response above we concluded that mail server is responsive. 
You mention ssh as the way to check host. Can you give me a hint?
Also, we tried to find anything suspicious in mail server logs. Nothing 
found there.
As I said in my initial post, on that portal we have portlet application 
that sends e-mails thru the same email server. No problems at all.


On 10.01.2014 21:39 PM, David S Taylor wrote:
> I could reproduce it, by entering your email address into the 
> Forgotten password field. And you are right, it hangs for 20 seconds 
> or so. I think your mail server is not accessible from your jetspeed 
> server. Try sshing to the host running jetspeed, and telnet to the 
> mail server
>
> telnet 95.140.120.85 <tel:95.140.120.85> 25
>
>
>
>
>
> On Fri, Jan 10, 2014 at 12:18 PM, Drazen Kozic <drazen.kozic@asw.eu 
> <ma...@asw.eu>> wrote:
>
>     Regarding reproducing problem, the portal is available at
>     http://asw.eu/jetspeed/portal/, so you can play with it.
>
>     On 10.01.2014 17:47, David S Taylor wrote:
>>     Seems the stack trace is not logged, so there will be nothing in
>>     the log files. (I"ll fix that in trunk) Its getting the exception
>>     down in Spring Frameworks Mail Sender. Im wondering if maybe the
>>     "to" field is not filled out. Can you try to reproduce it using a
>>     test account? Also, make sure your send mail server is running
>>     and operational (you said there was a 15 second time out)
>>
>>     --
>>     David S Taylor
>>     CEO, Bluesunrise
>>     707 529-9194
>>     david@bluesunrise.com <ma...@bluesunrise.com>
>>
>>
>>
>>     On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic
>>     <drazen.kozic@asw.eu <ma...@asw.eu>> wrote:
>>
>>         Hi David,
>>
>>         Thanks for quick response.
>>         I already searched for stack trace in catalina.out,
>>         jetspeed.log and other log files in logs folder, but could
>>         not find anything. On the screen, user just got message in
>>         portlet window:
>>
>>         [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>
>>         I forgot to mention: we are using Jestspeed 2.2.1.
>>
>>
>>
>>         On 10.01.2014 14:59 PM, David Sean Taylor wrote:
>>>         Could you send the full stack trace...
>>>
>>>>         On Jan 10, 2014, at 1:20 AM, Drazen Kozic<dr...@asw.eu>  <ma...@asw.eu>  wrote:
>>>>
>>>>         Hi,
>>>>
>>>>         I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
>>>>         Now, we are facing with ForgottenPasswordProblem.
>>>>         When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
>>>>         [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>>
>>>>         We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
>>>>
>>>>         Any help is appreciated.
>>>>
>>>>         Environment:
>>>>         OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
>>>>
>>>>         java version "1.6.0_20"
>>>>         Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
>>>>         Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
>>>>
>>>>         override.properties
>>>>         #-------------------------------------------------------------------------
>>>>         # E M A I L
>>>>         #-------------------------------------------------------------------------
>>>>         # email of the system administrator
>>>>         email.admin =drazen.kozic@asw.eu  <ma...@asw.eu>
>>>>         # email of the system manager
>>>>         email.manager =drazen.kozic@asw.eu  <ma...@asw.eu>
>>>>         # email user info attribute (non standard)
>>>>         email.userinfo.attribute = user.email
>>>>         # smtp email server address
>>>>         email.smtp.server.address=95.140.120.85  <tel:95.140.120.85>
>>>>         # smtp email server user name
>>>>         email.smtp.user.name  <http://email.smtp.user.name>=
>>>>         # smtp email server user password
>>>>         email.smtp.user.password=
>>>>         #mail.smtp.auth
>>>>         email.smtp.auth=false
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>         ---------------------------------------------------------------------
>>>>         To unsubscribe, e-mail:jetspeed-user-unsubscribe@portals.apache.org  <ma...@portals.apache.org>
>>>>         For additional commands, e-mail:jetspeed-user-help@portals.apache.org  <ma...@portals.apache.org>
>>>>
>>>         ---------------------------------------------------------------------
>>>         To unsubscribe, e-mail:jetspeed-user-unsubscribe@portals.apache.org  <ma...@portals.apache.org>
>>>         For additional commands, e-mail:jetspeed-user-help@portals.apache.org  <ma...@portals.apache.org>
>>>
>>
>>         -- 
>>         *Drazen Kozić*
>>         Razvoj softverskih proizvoda
>>         Rukovodilac tima
>>         --------------------------------------
>>
>>         *ASW Inženjering d.o.o.*
>>         Takovska 45a
>>         11000 Beograd, Srbija
>>         Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400>
>>         Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409>
>>         E-mail: drazen.kozic@asw.eu <ma...@asw.eu>
>>         www.asw.eu <http://www.asw.eu/>
>>         ---------------------------------------
>>
>>
>
>     -- 
>     *Dražen Kozić*
>     Razvoj softverskih proizvoda
>     Rukovodilac tima
>     --------------------------------------
>
>     *ASW Inženjering d.o.o.*
>     Takovska 45a
>     11000 Beograd, Srbija
>     Tel: +381 11 2071 400
>     Fax: +381 11 2071 409
>     E-mail: drazen.kozic@asw.eu <ma...@asw.eu>
>     www.asw.eu <http://www.asw.eu/>
>     ---------------------------------------
>
>

-- 
*Drazen Kozić*
Razvoj softverskih proizvoda
Rukovodilac tima
--------------------------------------

*ASW Inženjering d.o.o.*
Takovska 45a
11000 Beograd, Srbija
Tel: +381 11 2071 400
Fax: +381 11 2071 409
E-mail: drazen.kozic@asw.eu
www.asw.eu <http://www.asw.eu/>
---------------------------------------


Re: ForgottenPasswordPortlet Problem

Posted by David S Taylor <da...@bluesunrise.com>.
I could reproduce it, by entering your email address into the Forgotten
password field. And you are right, it hangs for 20 seconds or so. I think
your mail server is not accessible from your jetspeed server. Try sshing to
the host running jetspeed, and telnet to the mail server

telnet 95.140.120.85 25





On Fri, Jan 10, 2014 at 12:18 PM, Drazen Kozic <dr...@asw.eu> wrote:

>  Regarding reproducing problem, the portal is available at
> http://asw.eu/jetspeed/portal/, so you can play with it.
>
> On 10.01.2014 17:47, David S Taylor wrote:
>
> Seems the stack trace is not logged, so there will be nothing in the log
> files. (I"ll fix that in trunk) Its getting the exception down in Spring
> Frameworks Mail Sender. Im wondering if maybe the "to" field is not filled
> out. Can you try to reproduce it using a test account? Also, make sure your
> send mail server is running and operational (you said there was a 15 second
> time out)
>
>   --
> David S Taylor
>  CEO, Bluesunrise
> 707 529-9194
> david@bluesunrise.com
>
>
>
> On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic <dr...@asw.eu> wrote:
>
>>  Hi David,
>>
>> Thanks for quick response.
>> I already searched for stack trace in catalina.out, jetspeed.log and
>> other log files in logs folder, but could not find anything. On the screen,
>> user just got message in portlet window:
>>
>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>
>>  I forgot to mention: we are using Jestspeed 2.2.1.
>>
>>
>>
>> On 10.01.2014 14:59 PM, David Sean Taylor wrote:
>>
>> Could you send the full stack trace...
>>
>>
>>  On Jan 10, 2014, at 1:20 AM, Drazen Kozic <dr...@asw.eu> <dr...@asw.eu> wrote:
>>
>> Hi,
>>
>> I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
>> Now, we are facing with ForgottenPasswordProblem.
>> When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>
>> We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
>>
>> Any help is appreciated.
>>
>> Environment:
>> OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
>>
>> java version "1.6.0_20"
>> Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
>> Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
>>
>> override.properties
>> #-------------------------------------------------------------------------
>> # E M A I L
>> #-------------------------------------------------------------------------
>> # email of the system administrator
>> email.admin = drazen.kozic@asw.eu
>> # email of the system manager
>> email.manager = drazen.kozic@asw.eu
>> # email user info attribute (non standard)
>> email.userinfo.attribute = user.email
>> # smtp email server address
>> email.smtp.server.address=95.140.120.85
>> # smtp email server user nameemail.smtp.user.name=
>> # smtp email server user password
>> email.smtp.user.password=
>> #mail.smtp.auth
>> email.smtp.auth=false
>>
>>
>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
>> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>>
>>  ---------------------------------------------------------------------
>> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
>> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>>
>>
>>  --
>> *Drazen Kozić*
>> Razvoj softverskih proizvoda
>> Rukovodilac tima
>> --------------------------------------
>>
>> *ASW Inženjering d.o.o.*
>> Takovska 45a
>> 11000 Beograd, Srbija
>> Tel: +381 11 2071 400
>> Fax: +381 11 2071 409
>> E-mail: drazen.kozic@asw.eu
>> www.asw.eu
>> ---------------------------------------
>>
>>
>
> --
> *Dražen Kozić*
> Razvoj softverskih proizvoda
> Rukovodilac tima
> --------------------------------------
>
> *ASW Inženjering d.o.o.*
> Takovska 45a
> 11000 Beograd, Srbija
> Tel: +381 11 2071 400
> Fax: +381 11 2071 409
> E-mail: drazen.kozic@asw.eu
> www.asw.eu
> ---------------------------------------
>

Re: ForgottenPasswordPortlet Problem

Posted by Drazen Kozic <dr...@asw.eu>.
Regarding reproducing problem, the portal is available at 
http://asw.eu/jetspeed/portal/, so you can play with it.
On 10.01.2014 17:47, David S Taylor wrote:
> Seems the stack trace is not logged, so there will be nothing in the 
> log files. (I"ll fix that in trunk) Its getting the exception down in 
> Spring Frameworks Mail Sender. Im wondering if maybe the "to" field is 
> not filled out. Can you try to reproduce it using a test account? 
> Also, make sure your send mail server is running and operational (you 
> said there was a 15 second time out)
>
> --
> David S Taylor
> CEO, Bluesunrise
> 707 529-9194
> david@bluesunrise.com <ma...@bluesunrise.com>
>
>
>
> On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic <drazen.kozic@asw.eu 
> <ma...@asw.eu>> wrote:
>
>     Hi David,
>
>     Thanks for quick response.
>     I already searched for stack trace in catalina.out, jetspeed.log
>     and other log files in logs folder, but could not find anything.
>     On the screen, user just got message in portlet window:
>
>     [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>
>     I forgot to mention: we are using Jestspeed 2.2.1.
>
>
>
>     On 10.01.2014 14:59 PM, David Sean Taylor wrote:
>>     Could you send the full stack trace...
>>
>>>     On Jan 10, 2014, at 1:20 AM, Drazen Kozic<dr...@asw.eu>  <ma...@asw.eu>  wrote:
>>>
>>>     Hi,
>>>
>>>     I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
>>>     Now, we are facing with ForgottenPasswordProblem.
>>>     When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
>>>     [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>
>>>     We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
>>>
>>>     Any help is appreciated.
>>>
>>>     Environment:
>>>     OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
>>>
>>>     java version "1.6.0_20"
>>>     Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
>>>     Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
>>>
>>>     override.properties
>>>     #-------------------------------------------------------------------------
>>>     # E M A I L
>>>     #-------------------------------------------------------------------------
>>>     # email of the system administrator
>>>     email.admin =drazen.kozic@asw.eu  <ma...@asw.eu>
>>>     # email of the system manager
>>>     email.manager =drazen.kozic@asw.eu  <ma...@asw.eu>
>>>     # email user info attribute (non standard)
>>>     email.userinfo.attribute = user.email
>>>     # smtp email server address
>>>     email.smtp.server.address=95.140.120.85  <tel:95.140.120.85>
>>>     # smtp email server user name
>>>     email.smtp.user.name  <http://email.smtp.user.name>=
>>>     # smtp email server user password
>>>     email.smtp.user.password=
>>>     #mail.smtp.auth
>>>     email.smtp.auth=false
>>>
>>>
>>>
>>>
>>>
>>>     ---------------------------------------------------------------------
>>>     To unsubscribe, e-mail:jetspeed-user-unsubscribe@portals.apache.org  <ma...@portals.apache.org>
>>>     For additional commands, e-mail:jetspeed-user-help@portals.apache.org  <ma...@portals.apache.org>
>>>
>>     ---------------------------------------------------------------------
>>     To unsubscribe, e-mail:jetspeed-user-unsubscribe@portals.apache.org  <ma...@portals.apache.org>
>>     For additional commands, e-mail:jetspeed-user-help@portals.apache.org  <ma...@portals.apache.org>
>>
>
>     -- 
>     *Drazen Kozić*
>     Razvoj softverskih proizvoda
>     Rukovodilac tima
>     --------------------------------------
>
>     *ASW Inženjering d.o.o.*
>     Takovska 45a
>     11000 Beograd, Srbija
>     Tel: +381 11 2071 400
>     Fax: +381 11 2071 409
>     E-mail: drazen.kozic@asw.eu <ma...@asw.eu>
>     www.asw.eu <http://www.asw.eu/>
>     ---------------------------------------
>
>

-- 
*Dražen Kozić*
Razvoj softverskih proizvoda
Rukovodilac tima
--------------------------------------

*ASW Inženjering d.o.o.*
Takovska 45a
11000 Beograd, Srbija
Tel: +381 11 2071 400
Fax: +381 11 2071 409
E-mail: drazen.kozic@asw.eu
www.asw.eu <http://www.asw.eu/>
---------------------------------------

Re: ForgottenPasswordPortlet Problem

Posted by Drazen Kozic <dr...@asw.eu>.
I agree with you that "to" field is possible cause of trouble. For every 
user we put email address as user.business-info.online.email attribute 
value. Is that enough to correctly define "to" field?

On 10.01.2014 17:47, David S Taylor wrote:
> Seems the stack trace is not logged, so there will be nothing in the 
> log files. (I"ll fix that in trunk) Its getting the exception down in 
> Spring Frameworks Mail Sender. Im wondering if maybe the "to" field is 
> not filled out. Can you try to reproduce it using a test account? 
> Also, make sure your send mail server is running and operational (you 
> said there was a 15 second time out)
>
> --
> David S Taylor
> CEO, Bluesunrise
> 707 529-9194
> david@bluesunrise.com <ma...@bluesunrise.com>
>
>
>
> On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic <drazen.kozic@asw.eu 
> <ma...@asw.eu>> wrote:
>
>     Hi David,
>
>     Thanks for quick response.
>     I already searched for stack trace in catalina.out, jetspeed.log
>     and other log files in logs folder, but could not find anything.
>     On the screen, user just got message in portlet window:
>
>     [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>
>     I forgot to mention: we are using Jestspeed 2.2.1.
>
>
>
>     On 10.01.2014 14:59 PM, David Sean Taylor wrote:
>>     Could you send the full stack trace...
>>
>>>     On Jan 10, 2014, at 1:20 AM, Drazen Kozic<dr...@asw.eu>  <ma...@asw.eu>  wrote:
>>>
>>>     Hi,
>>>
>>>     I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
>>>     Now, we are facing with ForgottenPasswordProblem.
>>>     When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
>>>     [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>>
>>>     We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
>>>
>>>     Any help is appreciated.
>>>
>>>     Environment:
>>>     OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
>>>
>>>     java version "1.6.0_20"
>>>     Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
>>>     Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
>>>
>>>     override.properties
>>>     #-------------------------------------------------------------------------
>>>     # E M A I L
>>>     #-------------------------------------------------------------------------
>>>     # email of the system administrator
>>>     email.admin =drazen.kozic@asw.eu  <ma...@asw.eu>
>>>     # email of the system manager
>>>     email.manager =drazen.kozic@asw.eu  <ma...@asw.eu>
>>>     # email user info attribute (non standard)
>>>     email.userinfo.attribute = user.email
>>>     # smtp email server address
>>>     email.smtp.server.address=95.140.120.85  <tel:95.140.120.85>
>>>     # smtp email server user name
>>>     email.smtp.user.name  <http://email.smtp.user.name>=
>>>     # smtp email server user password
>>>     email.smtp.user.password=
>>>     #mail.smtp.auth
>>>     email.smtp.auth=false
>>>
>>>
>>>
>>>
>>>
>>>     ---------------------------------------------------------------------
>>>     To unsubscribe, e-mail:jetspeed-user-unsubscribe@portals.apache.org  <ma...@portals.apache.org>
>>>     For additional commands, e-mail:jetspeed-user-help@portals.apache.org  <ma...@portals.apache.org>
>>>
>>     ---------------------------------------------------------------------
>>     To unsubscribe, e-mail:jetspeed-user-unsubscribe@portals.apache.org  <ma...@portals.apache.org>
>>     For additional commands, e-mail:jetspeed-user-help@portals.apache.org  <ma...@portals.apache.org>
>>
>
>     -- 
>     *Drazen Kozić*
>     Razvoj softverskih proizvoda
>     Rukovodilac tima
>     --------------------------------------
>
>     *ASW Inženjering d.o.o.*
>     Takovska 45a
>     11000 Beograd, Srbija
>     Tel: +381 11 2071 400
>     Fax: +381 11 2071 409
>     E-mail: drazen.kozic@asw.eu <ma...@asw.eu>
>     www.asw.eu <http://www.asw.eu/>
>     ---------------------------------------
>
>

-- 
*Dražen Kozić*
Razvoj softverskih proizvoda
Rukovodilac tima
--------------------------------------

*ASW Inženjering d.o.o.*
Takovska 45a
11000 Beograd, Srbija
Tel: +381 11 2071 400
Fax: +381 11 2071 409
E-mail: drazen.kozic@asw.eu
www.asw.eu <http://www.asw.eu/>
---------------------------------------

Re: ForgottenPasswordPortlet Problem

Posted by David S Taylor <da...@bluesunrise.com>.
Seems the stack trace is not logged, so there will be nothing in the log
files. (I"ll fix that in trunk) Its getting the exception down in Spring
Frameworks Mail Sender. Im wondering if maybe the "to" field is not filled
out. Can you try to reproduce it using a test account? Also, make sure your
send mail server is running and operational (you said there was a 15 second
time out)

--
David S Taylor
CEO, Bluesunrise
707 529-9194
david@bluesunrise.com



On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic <dr...@asw.eu> wrote:

>  Hi David,
>
> Thanks for quick response.
> I already searched for stack trace in catalina.out, jetspeed.log and other
> log files in logs folder, but could not find anything. On the screen, user
> just got message in portlet window:
>
> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>
> I forgot to mention: we are using Jestspeed 2.2.1.
>
>
>
> On 10.01.2014 14:59 PM, David Sean Taylor wrote:
>
> Could you send the full stack trace...
>
>
>  On Jan 10, 2014, at 1:20 AM, Drazen Kozic <dr...@asw.eu> <dr...@asw.eu> wrote:
>
> Hi,
>
> I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
> Now, we are facing with ForgottenPasswordProblem.
> When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>
> We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
>
> Any help is appreciated.
>
> Environment:
> OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
>
> java version "1.6.0_20"
> Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
> Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
>
> override.properties
> #-------------------------------------------------------------------------
> # E M A I L
> #-------------------------------------------------------------------------
> # email of the system administrator
> email.admin = drazen.kozic@asw.eu
> # email of the system manager
> email.manager = drazen.kozic@asw.eu
> # email user info attribute (non standard)
> email.userinfo.attribute = user.email
> # smtp email server address
> email.smtp.server.address=95.140.120.85
> # smtp email server user nameemail.smtp.user.name=
> # smtp email server user password
> email.smtp.user.password=
> #mail.smtp.auth
> email.smtp.auth=false
>
>
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>
>  ---------------------------------------------------------------------
> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>
>
> --
> *Drazen Kozić*
> Razvoj softverskih proizvoda
> Rukovodilac tima
> --------------------------------------
>
> *ASW Inženjering d.o.o.*
> Takovska 45a
> 11000 Beograd, Srbija
> Tel: +381 11 2071 400
> Fax: +381 11 2071 409
> E-mail: drazen.kozic@asw.eu
> www.asw.eu
> ---------------------------------------
>
>

Re: ForgottenPasswordPortlet Problem

Posted by Drazen Kozic <dr...@asw.eu>.
Hi David,

Thanks for quick response.
I already searched for stack trace in catalina.out, jetspeed.log and 
other log files in logs folder, but could not find anything. On the 
screen, user just got message in portlet window:

[Failed to send password:java.lang.ArrayIndexOutOfBoundsException]

I forgot to mention: we are using Jestspeed 2.2.1.


On 10.01.2014 14:59 PM, David Sean Taylor wrote:
> Could you send the full stack trace...
>
>> On Jan 10, 2014, at 1:20 AM, Drazen Kozic <dr...@asw.eu> wrote:
>>
>> Hi,
>>
>> I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
>> Now, we are facing with ForgottenPasswordProblem.
>> When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
>>
>> We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
>>
>> Any help is appreciated.
>>
>> Environment:
>> OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
>>
>> java version "1.6.0_20"
>> Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
>> Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
>>
>> override.properties
>> #-------------------------------------------------------------------------
>> # E M A I L
>> #-------------------------------------------------------------------------
>> # email of the system administrator
>> email.admin = drazen.kozic@asw.eu
>> # email of the system manager
>> email.manager = drazen.kozic@asw.eu
>> # email user info attribute (non standard)
>> email.userinfo.attribute = user.email
>> # smtp email server address
>> email.smtp.server.address=95.140.120.85
>> # smtp email server user name
>> email.smtp.user.name=
>> # smtp email server user password
>> email.smtp.user.password=
>> #mail.smtp.auth
>> email.smtp.auth=false
>>
>>
>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
>> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
>

-- 
*Drazen Kozic'*
Razvoj softverskih proizvoda
Rukovodilac tima
--------------------------------------

*ASW Inz(enjering d.o.o.*
Takovska 45a
11000 Beograd, Srbija
Tel: +381 11 2071 400
Fax: +381 11 2071 409
E-mail: drazen.kozic@asw.eu
www.asw.eu <http://www.asw.eu/>
---------------------------------------


Re: ForgottenPasswordPortlet Problem

Posted by David Sean Taylor <da...@bluesunrise.com>.
Could you send the full stack trace...

> On Jan 10, 2014, at 1:20 AM, Drazen Kozic <dr...@asw.eu> wrote:
> 
> Hi,
> 
> I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it.
> Now, we are facing with ForgottenPasswordProblem.
> When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message:
> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException]
> 
> We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems.
> 
> Any help is appreciated.
> 
> Environment:
> OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga)
> 
> java version "1.6.0_20"
> Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
> Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode)
> 
> override.properties
> #-------------------------------------------------------------------------
> # E M A I L
> #-------------------------------------------------------------------------
> # email of the system administrator
> email.admin = drazen.kozic@asw.eu
> # email of the system manager
> email.manager = drazen.kozic@asw.eu
> # email user info attribute (non standard)
> email.userinfo.attribute = user.email
> # smtp email server address
> email.smtp.server.address=95.140.120.85
> # smtp email server user name
> email.smtp.user.name=
> # smtp email server user password
> email.smtp.user.password=
> #mail.smtp.auth
> email.smtp.auth=false
> 
> 
> 
> 
> 
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
> For additional commands, e-mail: jetspeed-user-help@portals.apache.org
> 

---------------------------------------------------------------------
To unsubscribe, e-mail: jetspeed-user-unsubscribe@portals.apache.org
For additional commands, e-mail: jetspeed-user-help@portals.apache.org