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Posted to issues@guacamole.apache.org by "Prakhar Jalan (Jira)" <ji...@apache.org> on 2021/11/20 08:22:00 UTC

[jira] [Commented] (GUACAMOLE-1359) Issue with Redirection of Shortcut keys

    [ https://issues.apache.org/jira/browse/GUACAMOLE-1359?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17446768#comment-17446768 ] 

Prakhar Jalan commented on GUACAMOLE-1359:
------------------------------------------

Apologies for the late reply.

During our testing, we found out that the shortcut keys stop working in all the applications for example, Microsoft word and excel. 

> Issue with Redirection of Shortcut keys
> ---------------------------------------
>
>                 Key: GUACAMOLE-1359
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-1359
>             Project: Guacamole
>          Issue Type: Bug
>    Affects Versions: 1.3.0
>            Reporter: Prakhar Jalan
>            Priority: Major
>
> Hello,
> We use Guacamole to access an application hosted on Windows Server environment (in kiosk mode). This application has many shortcut keys defined which work perfectly fine BUT only for a while. After lets say, working for 30mins, they stop working and to get it to work again, all the users have to refresh their screens.
> We have the same keyboard layout defined in the server and in the Guac connection which is US English Qwerty.
> Not sure why the shortcuts automatically stop from being redirected.   



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