OpenOffice Template Website Problems

[Rupert <fe...@gmail.com>]

Hello,

I am writing to let you know that I am currently not able to log in to 
the OpenOffice template website (I do have a valid user name & password) 
which means I cannot upload a template. This is not unexpected as a 
message is displayed on the log in page as follows:

The login is currently not possible: 
https://www.openoffice.org/api/login - HTTP/1.1 404 Not Found

I have raised this issue on the OpenOffice community forums 
(http://user.services.openoffice.org/en/forum/viewtopic.php?f=5&t=47020). I 
was wondering if there are any plans to fix this and if so would you be 
able to let me know so that I can there share this on the forums?

Also, while it is possible to download templates, often the website page 
needs refreshing several times before it appears.

Kind Regards,

Rupert Parsons

Re: OpenOffice Template Website Problems

[Andrea Pescetti <pe...@apache.org>]

On 24/01/2012 Rupert wrote:
> I am writing to let you know that I am currently not able to log in to
> the OpenOffice template website (I do have a valid user name & password) ...
> Also, while it is possible to download templates, often the website page
> needs refreshing several times before it appears.

Dear Rupert,
both problems are known and are expected to be addressed in time for the 
3.4 release.

Specifically, the instability has been discussed for several months, 
while the user login problems are possibly related to the DNS migration 
done in the last days of 2011 (you will see that your password still 
works on http://openoffice.org/people/login but of course this doesn't 
give you access to the Templates site).

Although we are speaking of two completely different sites, the problems 
of the Extensions and Templates sites are usually lumped together, and 
referred to as problems with "the Extensions site": you will find many 
messages in the mailing list archives about this.

Regards,
   Andrea.