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Posted to users@cloudstack.apache.org by Sean Hamilton <se...@seanhamilton.co.uk> on 2014/02/05 11:24:02 UTC

Can't start cloudstack-usage

Hey guys,

This morning our cloudstack-usage service fell over. When trying to start
it with:
sudo service cloudstack-usage start [same command I always use]

I get this response:

bash-4.1$ sudo service cloudstack-usage start

Starting CloudStack Usage Monitor cloudstack-usage05/02/2014 04:19:54 32131
jsvc error: Cannot set user id for user 'cloud'

05/02/2014 04:19:54 32130 jsvc error: Error validating user 'cloud'

cat: /var/run/cloudstack-usage.pid: No such file or directory[FAILED]

Does anyone have any ideas on where to look? I don't see anything in
/var/log/cloudstack/usage/usage/log (because the service can't start).

Thanks,
Sean