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Posted to users@cloudstack.apache.org by Paul Angus <pa...@shapeblue.com> on 2019/02/18 15:49:15 UTC

UI Icons visibility when Started vs Stopped

Hi All Users,

I'd like to get some feedback on an issue that has been bouncing around between developers for a while now.

The context is the end users' UI experience.  When a function is unavailable because of something the end user can control ie VM is started or Stopped.   Should unavailable actions be hidden, or visible but greyed out ?

My preference is for the latter, but I'd like to hear the users' and operators views.




paul.angus@shapeblue.com 
www.shapeblue.com
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue
  
 


Re: UI Icons visibility when Started vs Stopped

Posted by David Merrill <da...@otelco.com>.
Visible but greyed out please.

I prefer knowing that an action is possible and understanding that if it's greyed out that something about a current state prevents its use.

David Merrill
Senior Systems Engineer,
Managed and Private/Hybrid Cloud Services
OTELCO
92 Oak Street, Portland ME 04101
office 207.772.5678 <callto:207.772.5678>
www.otelco.com <http://www.otelco.com>/business/managed-services



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On 2/18/19, 10:49 AM, "Paul Angus" <pa...@shapeblue.com> wrote:

    Hi All Users,
    
    I'd like to get some feedback on an issue that has been bouncing around between developers for a while now.
    
    The context is the end users' UI experience.  When a function is unavailable because of something the end user can control ie VM is started or Stopped.   Should unavailable actions be hidden, or visible but greyed out ?
    
    My preference is for the latter, but I'd like to hear the users' and operators views.
    
    
    
    
    paul.angus@shapeblue.com 
    https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.shapeblue.com&c=E,1,mQ2vcmfh0QTHlz9HNhWDh_2UIRnwYxR3TTfg5eAcbYohJsrV6LMD1L43raSkqSBYk01d0yrCVws89yuY5BeHDEWhGWMHJNYC5SgNxycBG-QnLIZN&typo=1
    Amadeus House, Floral Street, London  WC2E 9DPUK
    @shapeblue
      
     
    
    


RE: UI Icons visibility when Started vs Stopped

Posted by Paul Angus <pa...@shapeblue.com>.
Thanks everyone,

Looks like there is a consensus that (as a general rule) we should try to 'grey out/disable' icons for features that the user can't access due to say whether a VM is started or stopped.  Icons for actions that can be used due to something like hypervisor type should probably just be hidden.

@devs - it would be great if everyone could try to follow this.  I hope that the ShapeBlue guys will be able to find time to migrate some icons to this style.  I'll try to get round to updating the sprite image in preparation to make it easier for folks.



From: Anurag Awasthi <An...@shapeblue.com>
Sent: 20 February 2019 09:08
To: users@cloudstack.apache.org
Cc: Paul Angus <pa...@shapeblue.com>
Subject: Re: UI Icons visibility when Started vs Stopped

Hi all,

Since I have been only a few months into using CloudStack, from user's perspective, reading the correct doc and finding the right information is not always possible. There is definitely a need for a cleaner way to communicate available options about UI buttons.

However, I think there is no one solution fits all approach. In general greying out disabled buttons approach is more user friendly than completely hidden ui controls and misinformation. But it's not necessarily the best from positive experience note and can be discussed to vary on a case to case basis.
Regards,
Anurag Awasthi



Software Engineer
Anurag.Awasthi@shapeblue.com<ma...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>







________________________________
From: Rohit Yadav <ro...@shapeblue.com>>
Sent: Wednesday, February 20, 2019 1:26 PM
To: users@cloudstack.apache.org<ma...@cloudstack.apache.org>
Cc: Paul Angus
Subject: Re: UI Icons visibility when Started vs Stopped

+1 to the specific question and also in general, all features (buttons/options) not available to users may be hidden or greyed out.


- Rohit

<https://cloudstack.apache.org>



________________________________
From: Yordan Kostov <Yo...@worldsupport.info>>
Sent: Wednesday, February 20, 2019 1:09:11 PM
To: users@cloudstack.apache.org<ma...@cloudstack.apache.org>
Cc: Paul Angus
Subject: RE: UI Icons visibility when Started vs Stopped


+1 for greyed out.




rohit.yadav@shapeblue.com<ma...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue



From: calvin.levy@wingutechnology.com<ma...@wingutechnology.com> [mailto:calvin.levy@wingutechnology.com]
Sent: Wednesday, February 20, 2019 1:42 AM
To: users@cloudstack.apache.org<ma...@cloudstack.apache.org>
Cc: Paul Angus <pa...@shapeblue.com>>
Subject: Re: UI Icons visibility when Started vs Stopped



Paul:

As an end-user, I prefer to see the options greyed out.  The greyed out options serve as a teaching tool to expose all the potential benefits and features of a category.  In addition, it may be additionally helpful to link to a knowledge base with information regarding the greyed out function, it's benefits, and how to activate it.

With appreciation,
Calvin Levy, Technology Advisor



[Wingu Technology - The New Standard In Business Information Technology]

Wingu Technology LLC | 2252 Twelve Oaks Way, Suite 102 | Wesley Chapel, Florida 33544-6972

+1 (813) 397-8400 ext. 2000 | calvin.levy@wingutechnology.com<ma...@wingutechnology.com>> | https://wingutechnology.com

BIG Technology for Small Businesses
The New Standard In Business Information Technology.

[Wingu Technology LinkedIn]<https://www.linkedin.com/in/calvin-levy-a590a3126/>[Wingu Technology Facebook]<https://www.facebook.com/WinguTechnology>[Wingu Technology Instagram]<https://www.instagram.com/wingutechnology/>[Wingu Technology Twitter]<https://twitter.com/WinguTechnology>[Wingu Technology Website]<https://wingutechnology.com>[Wingu Technology Blog]<https://wingutechnology.com/index.php/team/blog>[Wingu Technology YouTube]<https://www.youtube.com/channel/UCJpzDhgWBwnaVh4ut7NP7mw>

Cyber-Security | Private Cloud Solutions | Business Continuity | Disaster Recovery | Compliance
VOIP Phone Systems | Business Applications | Monitoring & Support | Hardened & Secure Systems

(WINGU pronounced "wee-in-goo" is Swahili for Cloud)

Email Disclaimer: The information contained in this transmission may contain privileged and confidential information, including customer information protected by federal and state privacy laws. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

Disclaimer:  Lease agreement or contract coverage can not be bound or amended via the email system.  No coverage is considered bound or amended until a binder or other confirmation of coverage has been received.  All Proposals are for illustrative purposes only.  Please refer to your agreement for actual coverages.



On 2019-02-18 10:49 AM, Paul Angus wrote:

Hi All Users,

I'd like to get some feedback on an issue that has been bouncing around between developers for a while now.

The context is the end users' UI experience.  When a function is unavailable because of something the end user can control ie VM is started or Stopped.   Should unavailable actions be hidden, or visible but greyed out ?

My preference is for the latter, but I'd like to hear the users' and operators views.




paul.angus@shapeblue.com<ma...@shapeblue.com>>
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue


paul.angus@shapeblue.com 
www.shapeblue.com
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue
  
 


RE: UI Icons visibility when Started vs Stopped

Posted by Paul Angus <pa...@shapeblue.com>.
Thanks everyone,

Looks like there is a consensus that (as a general rule) we should try to 'grey out/disable' icons for features that the user can't access due to say whether a VM is started or stopped.  Icons for actions that can be used due to something like hypervisor type should probably just be hidden.

@devs - it would be great if everyone could try to follow this.  I hope that the ShapeBlue guys will be able to find time to migrate some icons to this style.  I'll try to get round to updating the sprite image in preparation to make it easier for folks.



From: Anurag Awasthi <An...@shapeblue.com>
Sent: 20 February 2019 09:08
To: users@cloudstack.apache.org
Cc: Paul Angus <pa...@shapeblue.com>
Subject: Re: UI Icons visibility when Started vs Stopped

Hi all,

Since I have been only a few months into using CloudStack, from user's perspective, reading the correct doc and finding the right information is not always possible. There is definitely a need for a cleaner way to communicate available options about UI buttons.

However, I think there is no one solution fits all approach. In general greying out disabled buttons approach is more user friendly than completely hidden ui controls and misinformation. But it's not necessarily the best from positive experience note and can be discussed to vary on a case to case basis.
Regards,
Anurag Awasthi



Software Engineer
Anurag.Awasthi@shapeblue.com<ma...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>







________________________________
From: Rohit Yadav <ro...@shapeblue.com>>
Sent: Wednesday, February 20, 2019 1:26 PM
To: users@cloudstack.apache.org<ma...@cloudstack.apache.org>
Cc: Paul Angus
Subject: Re: UI Icons visibility when Started vs Stopped

+1 to the specific question and also in general, all features (buttons/options) not available to users may be hidden or greyed out.


- Rohit

<https://cloudstack.apache.org>



________________________________
From: Yordan Kostov <Yo...@worldsupport.info>>
Sent: Wednesday, February 20, 2019 1:09:11 PM
To: users@cloudstack.apache.org<ma...@cloudstack.apache.org>
Cc: Paul Angus
Subject: RE: UI Icons visibility when Started vs Stopped


+1 for greyed out.




rohit.yadav@shapeblue.com<ma...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue



From: calvin.levy@wingutechnology.com<ma...@wingutechnology.com> [mailto:calvin.levy@wingutechnology.com]
Sent: Wednesday, February 20, 2019 1:42 AM
To: users@cloudstack.apache.org<ma...@cloudstack.apache.org>
Cc: Paul Angus <pa...@shapeblue.com>>
Subject: Re: UI Icons visibility when Started vs Stopped



Paul:

As an end-user, I prefer to see the options greyed out.  The greyed out options serve as a teaching tool to expose all the potential benefits and features of a category.  In addition, it may be additionally helpful to link to a knowledge base with information regarding the greyed out function, it's benefits, and how to activate it.

With appreciation,
Calvin Levy, Technology Advisor



[Wingu Technology - The New Standard In Business Information Technology]

Wingu Technology LLC | 2252 Twelve Oaks Way, Suite 102 | Wesley Chapel, Florida 33544-6972

+1 (813) 397-8400 ext. 2000 | calvin.levy@wingutechnology.com<ma...@wingutechnology.com>> | https://wingutechnology.com

BIG Technology for Small Businesses
The New Standard In Business Information Technology.

[Wingu Technology LinkedIn]<https://www.linkedin.com/in/calvin-levy-a590a3126/>[Wingu Technology Facebook]<https://www.facebook.com/WinguTechnology>[Wingu Technology Instagram]<https://www.instagram.com/wingutechnology/>[Wingu Technology Twitter]<https://twitter.com/WinguTechnology>[Wingu Technology Website]<https://wingutechnology.com>[Wingu Technology Blog]<https://wingutechnology.com/index.php/team/blog>[Wingu Technology YouTube]<https://www.youtube.com/channel/UCJpzDhgWBwnaVh4ut7NP7mw>

Cyber-Security | Private Cloud Solutions | Business Continuity | Disaster Recovery | Compliance
VOIP Phone Systems | Business Applications | Monitoring & Support | Hardened & Secure Systems

(WINGU pronounced "wee-in-goo" is Swahili for Cloud)

Email Disclaimer: The information contained in this transmission may contain privileged and confidential information, including customer information protected by federal and state privacy laws. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

Disclaimer:  Lease agreement or contract coverage can not be bound or amended via the email system.  No coverage is considered bound or amended until a binder or other confirmation of coverage has been received.  All Proposals are for illustrative purposes only.  Please refer to your agreement for actual coverages.



On 2019-02-18 10:49 AM, Paul Angus wrote:

Hi All Users,

I'd like to get some feedback on an issue that has been bouncing around between developers for a while now.

The context is the end users' UI experience.  When a function is unavailable because of something the end user can control ie VM is started or Stopped.   Should unavailable actions be hidden, or visible but greyed out ?

My preference is for the latter, but I'd like to hear the users' and operators views.




paul.angus@shapeblue.com<ma...@shapeblue.com>>
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue


paul.angus@shapeblue.com 
www.shapeblue.com
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue
  
 


Re: UI Icons visibility when Started vs Stopped

Posted by Anurag Awasthi <An...@shapeblue.com>.
Hi all,

Since I have been only a few months into using CloudStack, from user's perspective, reading the correct doc and finding the right information is not always possible. There is definitely a need for a cleaner way to communicate available options about UI buttons.

However, I think there is no one solution fits all approach. In general greying out disabled buttons approach is more user friendly than completely hidden ui controls and misinformation. But it's not necessarily the best from positive experience note and can be discussed to vary on a case to case basis.

Regards,
Anurag Awasthi


________________________________
From: Rohit Yadav <ro...@shapeblue.com>
Sent: Wednesday, February 20, 2019 1:26 PM
To: users@cloudstack.apache.org
Cc: Paul Angus
Subject: Re: UI Icons visibility when Started vs Stopped

+1 to the specific question and also in general, all features (buttons/options) not available to users may be hidden or greyed out.


- Rohit

<https://cloudstack.apache.org>



________________________________
From: Yordan Kostov <Yo...@worldsupport.info>
Sent: Wednesday, February 20, 2019 1:09:11 PM
To: users@cloudstack.apache.org
Cc: Paul Angus
Subject: RE: UI Icons visibility when Started vs Stopped


+1 for greyed out.




rohit.yadav@shapeblue.com
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue




Anurag.Awasthi@shapeblue.com 
www.shapeblue.com
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue
  
 

From: calvin.levy@wingutechnology.com [mailto:calvin.levy@wingutechnology.com]
Sent: Wednesday, February 20, 2019 1:42 AM
To: users@cloudstack.apache.org
Cc: Paul Angus <pa...@shapeblue.com>
Subject: Re: UI Icons visibility when Started vs Stopped



Paul:

As an end-user, I prefer to see the options greyed out.  The greyed out options serve as a teaching tool to expose all the potential benefits and features of a category.  In addition, it may be additionally helpful to link to a knowledge base with information regarding the greyed out function, it's benefits, and how to activate it.

With appreciation,
Calvin Levy, Technology Advisor



[Wingu Technology - The New Standard In Business Information Technology]

Wingu Technology LLC | 2252 Twelve Oaks Way, Suite 102 | Wesley Chapel, Florida 33544-6972

+1 (813) 397-8400 ext. 2000 | calvin.levy@wingutechnology.com<ma...@wingutechnology.com> | https://wingutechnology.com

BIG Technology for Small Businesses
The New Standard In Business Information Technology.

[Wingu Technology LinkedIn]<https://www.linkedin.com/in/calvin-levy-a590a3126/>[Wingu Technology Facebook]<https://www.facebook.com/WinguTechnology>[Wingu Technology Instagram]<https://www.instagram.com/wingutechnology/>[Wingu Technology Twitter]<https://twitter.com/WinguTechnology>[Wingu Technology Website]<https://wingutechnology.com>[Wingu Technology Blog]<https://wingutechnology.com/index.php/team/blog>[Wingu Technology YouTube]<https://www.youtube.com/channel/UCJpzDhgWBwnaVh4ut7NP7mw>

Cyber-Security | Private Cloud Solutions | Business Continuity | Disaster Recovery | Compliance
VOIP Phone Systems | Business Applications | Monitoring & Support | Hardened & Secure Systems

(WINGU pronounced "wee-in-goo" is Swahili for Cloud)

Email Disclaimer: The information contained in this transmission may contain privileged and confidential information, including customer information protected by federal and state privacy laws. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

Disclaimer:  Lease agreement or contract coverage can not be bound or amended via the email system.  No coverage is considered bound or amended until a binder or other confirmation of coverage has been received.  All Proposals are for illustrative purposes only.  Please refer to your agreement for actual coverages.



On 2019-02-18 10:49 AM, Paul Angus wrote:

Hi All Users,

I'd like to get some feedback on an issue that has been bouncing around between developers for a while now.

The context is the end users' UI experience.  When a function is unavailable because of something the end user can control ie VM is started or Stopped.   Should unavailable actions be hidden, or visible but greyed out ?

My preference is for the latter, but I'd like to hear the users' and operators views.




paul.angus@shapeblue.com<ma...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue



Re: UI Icons visibility when Started vs Stopped

Posted by Rohit Yadav <ro...@shapeblue.com>.
+1 to the specific question and also in general, all features (buttons/options) not available to users may be hidden or greyed out.


- Rohit

<https://cloudstack.apache.org>



________________________________
From: Yordan Kostov <Yo...@worldsupport.info>
Sent: Wednesday, February 20, 2019 1:09:11 PM
To: users@cloudstack.apache.org
Cc: Paul Angus
Subject: RE: UI Icons visibility when Started vs Stopped


+1 for greyed out.




rohit.yadav@shapeblue.com 
www.shapeblue.com
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue
  
 

From: calvin.levy@wingutechnology.com [mailto:calvin.levy@wingutechnology.com]
Sent: Wednesday, February 20, 2019 1:42 AM
To: users@cloudstack.apache.org
Cc: Paul Angus <pa...@shapeblue.com>
Subject: Re: UI Icons visibility when Started vs Stopped



Paul:

As an end-user, I prefer to see the options greyed out.  The greyed out options serve as a teaching tool to expose all the potential benefits and features of a category.  In addition, it may be additionally helpful to link to a knowledge base with information regarding the greyed out function, it's benefits, and how to activate it.

With appreciation,
Calvin Levy, Technology Advisor



[Wingu Technology - The New Standard In Business Information Technology]

Wingu Technology LLC | 2252 Twelve Oaks Way, Suite 102 | Wesley Chapel, Florida 33544-6972

+1 (813) 397-8400 ext. 2000 | calvin.levy@wingutechnology.com<ma...@wingutechnology.com> | https://wingutechnology.com

BIG Technology for Small Businesses
The New Standard In Business Information Technology.

[Wingu Technology LinkedIn]<https://www.linkedin.com/in/calvin-levy-a590a3126/>[Wingu Technology Facebook]<https://www.facebook.com/WinguTechnology>[Wingu Technology Instagram]<https://www.instagram.com/wingutechnology/>[Wingu Technology Twitter]<https://twitter.com/WinguTechnology>[Wingu Technology Website]<https://wingutechnology.com>[Wingu Technology Blog]<https://wingutechnology.com/index.php/team/blog>[Wingu Technology YouTube]<https://www.youtube.com/channel/UCJpzDhgWBwnaVh4ut7NP7mw>

Cyber-Security | Private Cloud Solutions | Business Continuity | Disaster Recovery | Compliance
VOIP Phone Systems | Business Applications | Monitoring & Support | Hardened & Secure Systems

(WINGU pronounced "wee-in-goo" is Swahili for Cloud)

Email Disclaimer: The information contained in this transmission may contain privileged and confidential information, including customer information protected by federal and state privacy laws. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

Disclaimer:  Lease agreement or contract coverage can not be bound or amended via the email system.  No coverage is considered bound or amended until a binder or other confirmation of coverage has been received.  All Proposals are for illustrative purposes only.  Please refer to your agreement for actual coverages.



On 2019-02-18 10:49 AM, Paul Angus wrote:

Hi All Users,

I'd like to get some feedback on an issue that has been bouncing around between developers for a while now.

The context is the end users' UI experience.  When a function is unavailable because of something the end user can control ie VM is started or Stopped.   Should unavailable actions be hidden, or visible but greyed out ?

My preference is for the latter, but I'd like to hear the users' and operators views.




paul.angus@shapeblue.com<ma...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue



RE: UI Icons visibility when Started vs Stopped

Posted by Yordan Kostov <Yo...@worldsupport.info>.
+1 for greyed out.

From: calvin.levy@wingutechnology.com [mailto:calvin.levy@wingutechnology.com]
Sent: Wednesday, February 20, 2019 1:42 AM
To: users@cloudstack.apache.org
Cc: Paul Angus <pa...@shapeblue.com>
Subject: Re: UI Icons visibility when Started vs Stopped


Paul:

As an end-user, I prefer to see the options greyed out.  The greyed out options serve as a teaching tool to expose all the potential benefits and features of a category.  In addition, it may be additionally helpful to link to a knowledge base with information regarding the greyed out function, it's benefits, and how to activate it.
With appreciation,
Calvin Levy, Technology Advisor

[Wingu Technology - The New Standard In Business Information Technology]
Wingu Technology LLC | 2252 Twelve Oaks Way, Suite 102 | Wesley Chapel, Florida 33544-6972
+1 (813) 397-8400 ext. 2000 | calvin.levy@wingutechnology.com<ma...@wingutechnology.com> | https://wingutechnology.com

BIG Technology for Small Businesses
The New Standard In Business Information Technology.

[Wingu Technology LinkedIn]<https://www.linkedin.com/in/calvin-levy-a590a3126/>[Wingu Technology Facebook]<https://www.facebook.com/WinguTechnology>[Wingu Technology Instagram]<https://www.instagram.com/wingutechnology/>[Wingu Technology Twitter]<https://twitter.com/WinguTechnology>[Wingu Technology Website]<https://wingutechnology.com>[Wingu Technology Blog]<https://wingutechnology.com/index.php/team/blog>[Wingu Technology YouTube]<https://www.youtube.com/channel/UCJpzDhgWBwnaVh4ut7NP7mw>

Cyber-Security | Private Cloud Solutions | Business Continuity | Disaster Recovery | Compliance
VOIP Phone Systems | Business Applications | Monitoring & Support | Hardened & Secure Systems

(WINGU pronounced "wee-in-goo" is Swahili for Cloud)

Email Disclaimer: The information contained in this transmission may contain privileged and confidential information, including customer information protected by federal and state privacy laws. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

Disclaimer:  Lease agreement or contract coverage can not be bound or amended via the email system.  No coverage is considered bound or amended until a binder or other confirmation of coverage has been received.  All Proposals are for illustrative purposes only.  Please refer to your agreement for actual coverages.



On 2019-02-18 10:49 AM, Paul Angus wrote:
Hi All Users,

I'd like to get some feedback on an issue that has been bouncing around between developers for a while now.

The context is the end users' UI experience.  When a function is unavailable because of something the end user can control ie VM is started or Stopped.   Should unavailable actions be hidden, or visible but greyed out ?

My preference is for the latter, but I'd like to hear the users' and operators views.




paul.angus@shapeblue.com<ma...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue



Re: UI Icons visibility when Started vs Stopped

Posted by Calvin Levy <ca...@wingutechnology.com>.
Paul: 

As an end-user, I prefer to see the options greyed out.  The greyed out
options serve as a teaching tool to expose all the potential benefits
and features of a category.  In addition, it may be additionally helpful
to link to a knowledge base with information regarding the greyed out
function, it's benefits, and how to activate it.

With appreciation,
CALVIN LEVY, _Technology Advisor_ 

WINGU TECHNOLOGY LLC | 2252 Twelve Oaks Way, Suite 102 | Wesley Chapel,
Florida 33544-6972

+1 (813) 397-8400 ext. 2000 | calvin.levy@wingutechnology.com |
https://wingutechnology.com 

BIG TECHNOLOGY FOR SMALL BUSINESSES
_The New Standard In Business Information Technology._ 

 [2] [3] [4] [5] [6] [7] [8] 

Cyber-Security | Private Cloud Solutions | Business Continuity |
Disaster Recovery | Compliance
VOIP Phone Systems | Business Applications | Monitoring & Support |
Hardened & Secure Systems 

(WINGU pronounced "_wee-in-goo_" is Swahili for Cloud) 

EMAIL DISCLAIMER: The information contained in this transmission may
contain privileged and confidential information, including customer
information protected by federal and state privacy laws. It is intended
only for the use of the person(s) named above. If you are not the
intended recipient, you are hereby notified that any review,
dissemination, distribution, or duplication of this communication is
strictly prohibited. If you are not the intended recipient, please
contact the sender by reply email and destroy all copies of the original
message. 

DISCLAIMER:  Lease agreement or contract coverage can not be bound or
amended via the email system.  No coverage is considered bound or
amended until a binder or other confirmation of coverage has been
received.  All Proposals are for illustrative purposes only.  Please
refer to your agreement for actual coverages. 

On 2019-02-18 10:49 AM, Paul Angus wrote:

> Hi All Users,
> 
> I'd like to get some feedback on an issue that has been bouncing around between developers for a while now.
> 
> The context is the end users' UI experience.  When a function is unavailable because of something the end user can control ie VM is started or Stopped.   Should unavailable actions be hidden, or visible but greyed out ?
> 
> My preference is for the latter, but I'd like to hear the users' and operators views.
> 
> paul.angus@shapeblue.com 
> www.shapeblue.com [1]
> Amadeus House, Floral Street, London  WC2E 9DPUK
> @shapeblue
 

Links:
------
[1] http://www.shapeblue.com
[2] https://www.linkedin.com/in/calvin-levy-a590a3126/
[3] https://www.facebook.com/WinguTechnology
[4] https://www.instagram.com/wingutechnology/
[5] https://twitter.com/WinguTechnology
[6] https://wingutechnology.com
[7] https://wingutechnology.com/index.php/team/blog
[8] https://www.youtube.com/channel/UCJpzDhgWBwnaVh4ut7NP7mw

Re: UI Icons visibility when Started vs Stopped

Posted by Sven Vogel <S....@ewerk.com>.
Hi Paul,

YES greyed. Most users will see „ah okay I need to do something that it will work but they see the function!“. If its hidden most people don’t think that the function exists I think

My Opinion from datacenter experience.

greeting

Sven


__

Sven Vogel
Teamlead Platform

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> Am 18.02.2019 um 16:49 schrieb Paul Angus <pa...@shapeblue.com>:
>
> Hi All Users,
>
> I'd like to get some feedback on an issue that has been bouncing around between developers for a while now.
>
> The context is the end users' UI experience.  When a function is unavailable because of something the end user can control ie VM is started or Stopped.   Should unavailable actions be hidden, or visible but greyed out ?
>
> My preference is for the latter, but I'd like to hear the users' and operators views.
>
>
>
>
> paul.angus@shapeblue.com
> www.shapeblue.com
> Amadeus House, Floral Street, London  WC2E 9DPUK
> @shapeblue
>
>
>