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Posted to user@guacamole.apache.org by Domenico Squadrito <do...@sielco.it> on 2020/04/23 19:19:10 UTC

Remote printer is not shown.

Hello,
in Guacamole 1.1.0 i have cheched Enable Printing and filled the Redirect
Printer Name field but no printer is shown in windows 10 printer and scanner
panel.



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Re: Remote printer is not shown.

Posted by ivanmarcus <iv...@yahoo.com.INVALID>.
Thanks for following up - it could be useful for any others that have a 
similar problem.


On 28/04/2020 6:29 p.m., Domenico Squadrito wrote:
> Hello Ivan,
> Thank you very much for the suggest, many times the things are taken for
> granted, the printer was disabled by a GPO policy. Now i can see the
> printer.
>
>
>
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Re: Remote printer is not shown.

Posted by Domenico Squadrito <do...@sielco.it>.
Hello Ivan,
Thank you very much for the suggest, many times the things are taken for
granted, the printer was disabled by a GPO policy. Now i can see the
printer.



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Re: Remote printer is not shown.

Posted by Domenico Squadrito <do...@sielco.it>.
Hello Ivan,
am planning to follow your suggest  as soon i get any result i will post it
to this mail list.
Thank you 



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Re: Remote printer is not shown.

Posted by ivanmarcus <iv...@yahoo.com.INVALID>.
Domenico,

There's nothing I see in your log that stands out (except that it isn't 
establishing the printer connection).

Unfortunately I've never had this issue myself and don't seem to be able 
to replicate it. However I wonder if you have printer redirection turned 
off in the Windows machine, or possibly a AV/firewall that's preventing it?

If I were troubleshooting this I'd temporarily disable all firewall and 
AV on the target machine, connect to it via Guacamole and see if that 
sorted the issue. If so work back from there.

If that didn't work I'd spin up a VM and install Guacamole (using the 
instructions I posted for the 1.1 release - but include ghostscript) and 
see if that worked. If so then it focuses the issue to your present 
Guacamole install, if not then it would further suggest a Windows problem.

FYI here's a log that shows a successful connection with printer 
enabled, and a print. As you'll see it should be immediately apparent 
whether the printer will be set up, or not:

Apr 26 18:19:35 ubuntu guacd[26021]: Sending capabilities...
Apr 26 18:19:35 ubuntu guacd[26021]: Capabilities sent.
Apr 26 18:19:35 ubuntu guacd[26021]: Client ID confirmed
Apr 26 18:19:35 ubuntu guacd[26021]: User logged on
Apr 26 18:19:35 ubuntu guacd[26021]: Registered device 0 (Guacamole Printer)
Apr 26 18:19:35 ubuntu guacd[26021]: All supported devices sent.
Apr 26 18:19:35 ubuntu guacd[26021]: Device 0 (Guacamole Printer) 
connected successfully
...

Apr 26 18:15:17 ubuntu guacd[25590]: Print job created
Apr 26 18:15:17 ubuntu guacd[25590]: Created PDF filter process PID=25607
Apr 26 18:15:17 ubuntu guacd[25607]: Running gs
Apr 26 18:15:18 ubuntu guacd[25590]: Print job closed



On 25/04/2020 4:58 a.m., Domenico Squadrito wrote:
> Hello Ivan,
> I have tried with and without specifying the printer name, with two
> different OS, a Windows 10 and a Windows Server 2012.
> I have installed from scratch Guacamole 1.1.0 on Centos 7 with LDAP and
> Mariadb Backend. Putting in debug mode Guacd doesn't give me enough
> informations.
>
>
> Apr 23 22:01:05 guacam guacd[15327]: Creating new client for protocol "rdp"
> Apr 23 22:01:05 guacam guacd[15327]: Connection ID is
> "$76af3060-6f17-4626-886a-6b3cc05dbd43"
> Apr 23 22:01:05 guacam guacd[15494]: Security mode: NLA
> Apr 23 22:01:05 guacam guacd[15494]: Resize method: none
> Apr 23 22:01:05 guacam guacd[15494]: User
> "@efd08d17-1713-46ff-ac6d-724e5bce91ad" joined connection
> "$76af3060-6f17-4626-886a-6b3cc05dbd43" (1 users now present)
> Apr 23 22:01:05 guacam guacd[15494]: Loading keymap "base"
> Apr 23 22:01:05 guacam guacd[15494]: Loading keymap "it-it-qwerty"
> Apr 23 22:01:06 guacam guacd[15494]: Connected to RDPDR 1.13 as client
> 0x0005
> Apr 23 22:01:07 guacam guacd[15494]: RDPDR user logged on
> Apr 23 22:01:29 guacam guacd[15494]: Accepted format: 16-bit PCM with 2
> channels at 44100 Hz
> Apr 23 22:06:29 guacam guacd[15494]: Accepted format: 16-bit PCM with 2
> channels at 44100 Hz
> Apr 23 22:17:36 guacam guacd[15494]: User
> "@efd08d17-1713-46ff-ac6d-724e5bce91ad" disconnected (0 users remain)
> Apr 23 22:17:36 guacam guacd[15494]: Last user of connection
> "$76af3060-6f17-4626-886a-6b3cc05dbd43" disconnected
> Apr 23 22:17:36 guacam guacd[15494]: Internal RDP client disconnected
>
>
> I don'd know more where to look for.
> Thanks
>
>
>
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> Sent from: http://apache-guacamole-general-user-mailing-list.2363388.n4.nabble.com/
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Re: Remote printer is not shown.

Posted by Domenico Squadrito <do...@sielco.it>.
Hello Ivan,
I have tried with and without specifying the printer name, with two
different OS, a Windows 10 and a Windows Server 2012.
I have installed from scratch Guacamole 1.1.0 on Centos 7 with LDAP and
Mariadb Backend. Putting in debug mode Guacd doesn't give me enough
informations.


Apr 23 22:01:05 guacam guacd[15327]: Creating new client for protocol "rdp"
Apr 23 22:01:05 guacam guacd[15327]: Connection ID is
"$76af3060-6f17-4626-886a-6b3cc05dbd43"
Apr 23 22:01:05 guacam guacd[15494]: Security mode: NLA
Apr 23 22:01:05 guacam guacd[15494]: Resize method: none
Apr 23 22:01:05 guacam guacd[15494]: User
"@efd08d17-1713-46ff-ac6d-724e5bce91ad" joined connection
"$76af3060-6f17-4626-886a-6b3cc05dbd43" (1 users now present)
Apr 23 22:01:05 guacam guacd[15494]: Loading keymap "base"
Apr 23 22:01:05 guacam guacd[15494]: Loading keymap "it-it-qwerty"
Apr 23 22:01:06 guacam guacd[15494]: Connected to RDPDR 1.13 as client
0x0005
Apr 23 22:01:07 guacam guacd[15494]: RDPDR user logged on
Apr 23 22:01:29 guacam guacd[15494]: Accepted format: 16-bit PCM with 2
channels at 44100 Hz
Apr 23 22:06:29 guacam guacd[15494]: Accepted format: 16-bit PCM with 2
channels at 44100 Hz
Apr 23 22:17:36 guacam guacd[15494]: User
"@efd08d17-1713-46ff-ac6d-724e5bce91ad" disconnected (0 users remain)
Apr 23 22:17:36 guacam guacd[15494]: Last user of connection
"$76af3060-6f17-4626-886a-6b3cc05dbd43" disconnected
Apr 23 22:17:36 guacam guacd[15494]: Internal RDP client disconnected


I don'd know more where to look for.
Thanks



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Re: Remote printer is not shown.

Posted by ivanmarcus <iv...@yahoo.com.INVALID>.
It would be useful to know how you've installed Guacamole, and what 
distribution?

Initially I wonder if you've tried this without specifying a printer 
name [it should use the default of 'Guacamole printer (redirected x)'], 
and are you able to try connecting to different Winx machines in order 
to see if the problem persists across them?

On 24/04/2020 7:19 a.m., Domenico Squadrito wrote:
> Hello,
> in Guacamole 1.1.0 i have cheched Enable Printing and filled the Redirect
> Printer Name field but no printer is shown in windows 10 printer and scanner
> panel.
>
>
>
> --
> Sent from: http://apache-guacamole-general-user-mailing-list.2363388.n4.nabble.com/
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: user-unsubscribe@guacamole.apache.org
> For additional commands, e-mail: user-help@guacamole.apache.org
>