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Posted to commits@devlake.apache.org by "Startrekzky (via GitHub)" <gi...@apache.org> on 2023/02/15 13:13:35 UTC

[GitHub] [incubator-devlake] Startrekzky opened a new issue, #4428: [Bug][Team] The `users.csv` template is not UTF-8 format, which causes importing error

Startrekzky opened a new issue, #4428:
URL: https://github.com/apache/incubator-devlake/issues/4428

   ### Search before asking
   
   - [X] I had searched in the [issues](https://github.com/apache/incubator-devlake/issues?q=is%3Aissue) and found no similar issues.
   
   
   ### What happened
   
   A user wanted to use the team feature. He followed the [guide](https://devlake.apache.org/docs/UserManuals/TeamConfiguration) and uploaded `users.csv`, and it turned out that the table.users in MySQL was empty. The data was not successfully imported.
   
   The user then found out it was due to the CSV encoding format, the `users.csv` template he downloaded was not encoded in UTF-8.
   
   ![image](https://user-images.githubusercontent.com/14050754/219035302-a0240160-7e44-44b1-aea2-877bfae6a119.png)
   
   
   ### What do you expect to happen
   
   - [ ] The templates should be in encoded in UTF-8 by default.
   - [ ] Add a line to the [team doc](https://devlake.apache.org/docs/UserManuals/TeamConfiguration#step-1---create-the-teams-table) to tell users that the CSV should be encoded in UTF-8. 
   
   ### How to reproduce
   
   Follow the team doc to import team data.
   
   ### Anything else
   
   _No response_
   
   ### Version
   
   main
   
   ### Are you willing to submit PR?
   
   - [ ] Yes I am willing to submit a PR!
   
   ### Code of Conduct
   
   - [X] I agree to follow this project's [Code of Conduct](https://www.apache.org/foundation/policies/conduct)
   


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[GitHub] [incubator-devlake] klesh commented on issue #4428: [Bug][Team] The `users.csv` template downloaded is not encoded in UTF-8

Posted by "klesh (via GitHub)" <gi...@apache.org>.
klesh commented on issue #4428:
URL: https://github.com/apache/incubator-devlake/issues/4428#issuecomment-1432443030

   CSVs are plain-text files, it is up to applications (likely Excel in this case) to determine which encoding to use.
   
   1. Use libre office instead: it would offer a dialog to choose the encoding
   2. Manual choose encoding in Excel, you may google "how to" based on the version you are using
   
   


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[GitHub] [incubator-devlake] klesh commented on issue #4428: [Bug][Team] The `users.csv` template downloaded is not encoded in UTF-8

Posted by "klesh (via GitHub)" <gi...@apache.org>.
klesh commented on issue #4428:
URL: https://github.com/apache/incubator-devlake/issues/4428#issuecomment-1432446687

   And I totally agree with the second point, we should update our document to stress the encoding is UTF-8 and what actions they should take.


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[GitHub] [incubator-devlake] yumengwang03 closed issue #4428: [Bug][Team] The `users.csv` template downloaded is not encoded in UTF-8

Posted by "yumengwang03 (via GitHub)" <gi...@apache.org>.
yumengwang03 closed issue #4428: [Bug][Team] The `users.csv` template downloaded is not encoded in UTF-8
URL: https://github.com/apache/incubator-devlake/issues/4428


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