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Posted to issues@openoffice.apache.org by bu...@apache.org on 2024/01/02 00:40:01 UTC

[Issue 128581] New: Crash upon launch on MacOS 14.1.2 Sonoma

https://bz.apache.org/ooo/show_bug.cgi?id=128581

          Issue ID: 128581
        Issue Type: DEFECT
           Summary: Crash upon launch on MacOS 14.1.2 Sonoma
           Product: General
           Version: 4.1.15
          Hardware: Mac
                OS: Other OS
            Status: UNCONFIRMED
          Severity: Blocker
          Priority: P5 (lowest)
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: lancerkind@yahoo.com
  Target Milestone: ---

Created attachment 87205
  --> https://bz.apache.org/ooo/attachment.cgi?id=87205&action=edit
Crash report in Console.

I'm a long, long time Open Office user. 

Expect: After install, launching OpenOffice.app will show the initial user
interface. 
Result: launching results in the application silently crashing. (See attached
log.)

1 Remove previous install of OpenOffice, then downloaded/installed a fresh
distribution of "Milestone AOO4115m2 | Build ID 9813".
2 option-click to launch OpenOffice.app, select open
3 nothing appears to happen, but Console reveals the attached crash app log.

Here is an excerpt (full log attached): 
****************************************************************************
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               soffice [78486]
Path:                  /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier:            org.openoffice.script
Version:               4.1.15 (???)
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               502

Date/Time:             2024-01-01 18:14:48.8905 -0600
OS Version:            macOS 14.1.2 (23B92)
Report Version:        12
Bridge OS Version:     8.1 (21P1069)
Anonymous UUID:        0789C1F0-FCC3-DE05-3AC4-847D262EC02D

Sleep/Wake UUID:       544E0A29-1099-4ED9-ADC6-674CF614C636

Time Awake Since Boot: 740000 seconds
Time Since Wake:       829 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes:       0x0000000000000001, 0x0000000000000000

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [78486]

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[Issue 128581] Crash upon launch on MacOS 14.1.2 Sonoma

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128581

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 OS|Other OS                    |macOS 14.0
                 CC|                            |mseidel@apache.org
           Severity|Blocker                     |Normal

--- Comment #3 from Matthias Seidel <ms...@apache.org> ---
I am not a real macOS user, but the machine I have access to is running macOS
14.2.1 (M1 processor) and OpenOffice runs fine...

Maybe you could try to update the OS to the latest version, Apple seems very
busy in fixing bugs at the moment.

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[Issue 128581] Crash upon launch on MacOS 14.1.2 Sonoma

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128581

--- Comment #2 from lancerkind <la...@yahoo.com> ---
The machine is a 2019 Intel i9 Mac Book Pro, 32MB RAM, Intel UHD Graphics 630
1536 MB.

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[Issue 128581] Crash upon launch on MacOS 14.1.2 Sonoma

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128581

--- Comment #1 from lancerkind <la...@yahoo.com> ---
I considered that user settings might cause this, so I renamed the ".../user"
folder to "user.old"  When I restarted OpenOffice it crashed and didn't make a
new "user" folder.

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[Issue 128581] Crash upon launch on MacOS 14.1.2 Sonoma

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128581

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |oooforum@free.fr
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #4 from oooforum (fr) <oo...@free.fr> ---
No news from OP after a couple of months
Feel free to reopen

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[Issue 128581] Crash upon launch on MacOS 14.1.2 Sonoma

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128581

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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