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Posted to issues@cloudstack.apache.org by "Michael Ihle (Jira)" <ji...@apache.org> on 2019/09/06 01:33:00 UTC

[jira] [Created] (CLOUDSTACK-10410) Unexpected Error when creating VM Snapshot on stopped VM

Michael Ihle created CLOUDSTACK-10410:
-----------------------------------------

             Summary: Unexpected Error when creating VM Snapshot on stopped VM
                 Key: CLOUDSTACK-10410
                 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-10410
             Project: CloudStack
          Issue Type: Bug
      Security Level: Public (Anyone can view this level - this is the default.)
    Affects Versions: 4.11
         Environment: CloudStack  version 4.11.2
            Reporter: Michael Ihle


Cannot create VM Snapshot on stopped VM.  Once the VM starts, the VM snapshot works.  

This is occurring with Xen Hypervisor.  Unexpected error in the UI caused by an NPE from this line:

VMSnapshotManagerImpl.orchestrateCreateVMSnapshot
_jobMgr.marshallResultObject(new Long(snapshot.getId())));  <==NPE

From the Logs:
2019-09-05 17:58:01,652 ERROR [c.c.a.ApiAsyncJobDispatcher] (API-Job-Executor-79:ctx-e46e6eeb job-2563) (logid:e230b770) Unexpected exception while executing org.apache.cloudstack.api.command.user.vmsnapshot.CreateVMSnapshotCmd
java.lang.RuntimeException: Unexpected exception
	at com.cloud.vm.snapshot.VMSnapshotManagerImpl.createVMSnapshot(VMSnapshotManagerImpl.java:482)

...
Caused by: java.lang.NullPointerException
	at com.cloud.vm.snapshot.VMSnapshotManagerImpl.orchestrateCreateVMSnapshot(VMSnapshotManagerImpl.java:1199)
	at sun.reflect.GeneratedMethodAccessor772.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)



 



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