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Posted to users@openoffice.apache.org by Christopher O'Brian <ch...@hotmail.com> on 2014/08/31 10:30:21 UTC

Problems with Open Office

Hello,


    I have recently tried downloading Apache Open Office and am having problems right at the start. It downloaded in a foreign language without my being able to alter the language to English. Can you send me info on how to correct this ASAP please. On the download page I wasn’t able to input the language preference, system used, or anything as the drop down menus for this were blank! Is this a bug in the system needing to be fixed? Will this downloaded, but not yet installed, version of Open Office effect my computer operations in any way. I’m a bit wary of downloading something that has bugs in it right at the download stage. Hope to hear from you soon.


Regards,


Christopher O’Brian






Sent from Windows Mail

Re: Problems with Open Office

Posted by johnny smith <ka...@krovatka.su>.
On Sun, 31 Aug 2014 08:30:21 -0000, Christopher O'Brian <ch...@hotmail.com> wrote:

> I have recently tried downloading Apache Open Office and am having problems right at the start. It downloaded in a foreign language without my being able to alter the language to English. Can you send me info on how to correct this ASAP please.

you can download the us english version here:

http://sourceforge.net/projects/openofficeorg.mirror/files/4.1.1/binaries/en-US/Apache_OpenOffice_4.1.1_Win_x86_install_en-US.exe/download

also, you may choose between different operating systems and languages here:

http://www.openoffice.org/download/other

> On the download page I wasn’t able to input the language preference, system used, or anything as the drop down menus for this were blank!

that is unusual. your browser may be outdated or somehow misconfigured.

> Will this downloaded, but not yet installed, version of Open Office effect my computer operations in any way.

no.

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Re: Problems with Open Office

Posted by Andrea Pescetti <pe...@apache.org>.
johnny smith wrote:
>> The URL is http://www.openoffice.org/download/other.html and you will
>> find it there as usual (it's linked from the main download box too).
> actually, it opens without '.html' as well. however, i cannot find a
> link on the download page, although i recollect it having been there.

You are right, it is no longer there. Marcus killed it last month:
http://markmail.org/message/m4fbcb3eikdckcgx

At that link you will find the reasons, together with some discussion 
and code on how to redo it, but we didn't manage to get it done by 
4.1.1. Unfortunately we'll have to wait that Marcus can take a look, 
since logic in that page is still complex and generated from
https://www.openoffice.org/download/msg_prop_l10n_en.js
and other JavaScript files. So even adding a simple link needs multiple 
changes at this moment, and it's better that someone who knows better 
than me fixes it (that page has about 1 million hits per day).

Regards,
   Andrea.

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Re: Problems with Open Office

Posted by johnny smith <ka...@krovatka.su>.
andrea, thanks for the speedy action. one note below.

On Sun, 31 Aug 2014 13:25:55 -0000, Andrea Pescetti <pe...@apache.org> wrote:

>> javascript-based input boxes have never been very reliable. where has
>> gone the old plain link to <http://www.openoffice.org/download/other/>?
>
> The URL is http://www.openoffice.org/download/other.html and you will
> find it there as usual (it's linked from the main download box too).

actually, it opens without '.html' as well. however, i cannot find a link on the download page, although i recollect it having been there.

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Re: Problems with Open Office

Posted by Andrea Pescetti <pe...@apache.org>.
johnny smith wrote:
> javascript-based input boxes have never been very reliable. where has
> gone the old plain link to <http://www.openoffice.org/download/other/>?

The URL is http://www.openoffice.org/download/other.html and you will 
find it there as usual (it's linked from the main download box too).

> it seems to employ an easier script and contains other valuable
> information. it would be quite precious in the original poster's case.

Yes, it is JavaScript-generated too, for maintainability reasons. But 
you'll see a whole thread on the dev list on how to make it automated 
(since we need it, otherwise it gets unmaintainable) and not dependent 
on JavaScript.

> 'Alternative download mirrors (binaries)' pointing to sourceforge

Indeed, this would be best described as "Alternative download link". 
Fixed. Thanks. http://svn.apache.org/viewvc?view=revision&revision=1621587

> the link provided within the <noscript> tag,
> <http://www.apache.org/dyn/aoo-closer.cgi/openoffice/>, is not very
> reliable too. for my location, it suggested the
> <http://apache-mirror.rbc.ru/pub/apache/openoffice/> mirror, which does
> not host the binaries.

Apache mirrors do not provide binaries. For occasional download needs, 
use dist:
http://archive.apache.org/dist/openoffice/4.1.1/
But Apache Infra has asked us not to put it on the download page since 
that server is not meant for wide distribution and it doesn't have the 
needed bandwidth. The fact that noscript provides that link is wrong; 
fixed with a direct link to SourceForge.

> to sum up, i think what is desirable is an alternative download page
> based on plain html or server-side script. also, the link to
> <http://sourceforge.net/projects/openofficeorg.mirror/files/> should be
> accompanied by some instructions like these

An assumption that we can make is that people who disable JavaScript 
know their way around. So it now links to
http://sourceforge.net/projects/openofficeorg.mirror/files/
and a simplified version of your instructions is given.

Regards,
   Andrea.

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Re: Problems with Open Office

Posted by johnny smith <ka...@krovatka.su>.
On Sun, 31 Aug 2014 08:30:21 -0000, Christopher O'Brian <ch...@hotmail.com> wrote:

> On the download page I wasn’t able to input the language preference, system used, or anything as the drop down menus for this were blank!

for the community:

javascript-based input boxes have never been very reliable. where has gone the old plain link to <http://www.openoffice.org/download/other/>? it seems to employ an easier script and contains other valuable information. it would be quite precious in the original poster's case.

the only substitute i have found is the link 'Alternative download mirrors (binaries)' pointing to sourceforge's list of files. that list is good but not at all user-friendly, especially when compared with the </download/other> page. also, the link's name is misleading because it actually provides the same sourceforge-chosen mirror.

the link provided within the <noscript> tag, <http://www.apache.org/dyn/aoo-closer.cgi/openoffice/>, is not very reliable too. for my location, it suggested the <http://apache-mirror.rbc.ru/pub/apache/openoffice/> mirror, which does not host the binaries.

to sum up, i think what is desirable is an alternative download page based on plain html or server-side script. also, the link to <http://sourceforge.net/projects/openofficeorg.mirror/files/> should be accompanied by some instructions like these:

 from the list of files at the bottom of the page, navigate to the folder

<version>/binaries/<language>

and download the file

Apache_OpenOffice_<version>_<os>_<platform>_<installation_type>_<language>.<ext>

where

<version> is the version number (eg 4.1.1),

<language> is the code of your language (eg en-US),

<os> is the name of your operating system (Win, Linux or MacOS),

<platform> is 'x86' for 32-bit computers and 'x86-64' for 64-bit ones,

<installation_type> is 'install' for a full installation set and 'langpack' for a language pack (for linux there are also suffixes '-deb' and '-rpm' depending on the distribution you use)

and <ext> is the file extension (eg '.exe').

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Re: Problems with Open Office

Posted by James Knott <ja...@rogers.com>.
On 08/31/2014 04:30 AM, Christopher O'Brian wrote:
>     I have recently tried downloading Apache Open Office and am having problems right at the start. It downloaded in a foreign language without my being able to alter the language to English. Can you send me info on how to correct this ASAP please. On the download page I wasn’t able to input the language preference, system used, or anything as the drop down menus for this were blank! Is this a bug in the system needing to be fixed? Will this downloaded, but not yet installed, version of Open Office effect my computer operations in any way. I’m a bit wary of downloading something that has bugs in it right at the download stage. Hope to hear from you soon.

When I go to www.openoffice.org and click on "I want to download Apache
OpenOffice", I go to the Download Apache OpenOffice page, where there
are drop down lists for operating system, language and version.  Do you
not see that?  The direct link is
http://www.openoffice.org/download/index.html

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Re: Problems with Open Office

Posted by Alexandro Colorado <jz...@oooes.org>.
Download them from here:
http://sourceforge.net/projects/openofficeorg.mirror/files/4.1.1/binaries/

On 8/31/14, Christopher O'Brian <ch...@hotmail.com> wrote:
> Hello,
>
>
>     I have recently tried downloading Apache Open Office and am having
> problems right at the start. It downloaded in a foreign language without my
> being able to alter the language to English. Can you send me info on how to
> correct this ASAP please. On the download page I wasn’t able to input the
> language preference, system used, or anything as the drop down menus for
> this were blank! Is this a bug in the system needing to be fixed? Will this
> downloaded, but not yet installed, version of Open Office effect my computer
> operations in any way. I’m a bit wary of downloading something that has bugs
> in it right at the download stage. Hope to hear from you soon.
>
>
> Regards,
>
>
> Christopher O’Brian
>
>
>
>
>
>
> Sent from Windows Mail


-- 
Alexandro Colorado
Apache OpenOffice Contributor
882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614

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Re: Problems with Open Office

Posted by Greg Madden <go...@gci.net>.
On Sunday 31 August 2014 12:30:21 am you wrote:
> Hello,
>
>
>     I have recently tried downloading Apache Open Office and am
> having problems right at the start. It downloaded in a foreign
> language without my being able to alter the language to English. Can
> you send me info on how to correct this ASAP please. On the download
> page I wasn’t able to input the language preference, system used, or
> anything as the drop down menus for this were blank! Is this a bug in
> the system needing to be fixed? Will this downloaded, but not yet
> installed, version of Open Office effect my computer operations in
> any way. I’m a bit wary of downloading something that has bugs in it
> right at the download stage. Hope to hear from you soon.
>
>
> Regards,
>
>
> Christopher O’Brian

First make sure you  start at www.openoffice.org, the official site.  
Allow  javascript to be able to select language and platform 
version..at least it  works flawless here. 


-- 
Peace,

Greg

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