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Posted to dev@fineract.apache.org by James Dailey <ja...@gmail.com> on 2022/10/28 18:30:14 UTC
[DISCUSS] User listserv
Hi Devs -
A few years ago we decided to collapse the Dev@fineract.apache.org and
Users@fineract.apache.org listservs to have one place for discussions.
This had the advantage of reducing the number of lists one needed to
subscribe to.
The disadvantage is that we may - from time to time - get users who simply
want to know how to "run the software" and "how to use the software" rather
than "how to set up the dev environment", "how to describe an issue in a
ticket", "how to make a code contribution", or "go deep into technical
discussion abc".
I'd like to offer two proposals for discussion:
1) Set up Users@fineract.apache.org and encourage users to move over there
with questions - keep this separate; obviously can be viewed or subscribed
to by anyone.
Hold a regular "user meeting" to establish some good Q&A for users. We
would want to have a few Contributors on the list to answer questions and
generally move that conversation along.
Alongside Users@fineract.apache.org would be some wiki pages to orient the
users.
With this, Dev@fineract.org becomes more focused on development practices,
tickets, commits, engineering design discussions.
alternatively:
2) Direct newcomers and users to a page on the wiki where we link to
various resources, including outside resources. When a person signs up
for the listserv, or shows up, we ask them to first go through those
resources, and if they still have questions for Dev, then we encourage
that.
I believe that coming to the project cold can be quite baffling.
This is a DISCUSS thread, meaning please comment. Quick reactions could
be:
+1 Like it
0 No opinion or neutral
-1 Don't like it.
Thanks,
@jdailey
Re: [DISCUSS] User listserv
Posted by Javier Borkenztain <ja...@fiter.io>.
+1 option 1.
As we grow as community, we need two differentiated and specialized channels for each type of discussions.
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*Javier Borkenztain* *| CEO* *e:* javier@fiter.io
*w:* fiter.io ( http://www.fiter.io )
*m:* +598 97980801 twitter icon ( https://twitter.com/Fiter_io ) youtube icon ( https://www.youtube.com/channel/UCfWztdFtHI3PwaSLAEcwTNQ ) linkedin icon ( https://www.linkedin.com/company/fiter-io )
Sent via Superhuman ( https://sprh.mn/?vip=javier@fiter.io )
On Fri, Oct 28, 2022 at 3:30 PM, James Dailey < jamespdailey@gmail.com > wrote:
>
> Hi Devs -
>
>
> A few years ago we decided to collapse the Dev@ fineract. apache. org (
> Dev@fineract.apache.org ) and Users@ fineract. apache. org (
> Users@fineract.apache.org ) listservs to have one place for discussions.
>
>
> This had the advantage of reducing the number of lists one needed to
> subscribe to.
>
>
>
> The disadvantage is that we may - from time to time - get users who simply
> want to know how to "run the software" and "how to use the software"
> rather than "how to set up the dev environment", "how to describe an issue
> in a ticket", "how to make a code contribution", or "go deep into
> technical discussion abc".
>
>
> I'd like to offer two proposals for discussion:
>
>
> 1) Set up Users@ fineract. apache. org ( Users@fineract.apache.org ) and
> encourage users to move over there with questions - keep this separate;
> obviously can be viewed or subscribed to by anyone.
> Hold a regular "user meeting" to establish some good Q&A for users. We
> would want to have a few Contributors on the list to answer questions and
> generally move that conversation along.
> Alongside Users@ fineract. apache. org ( Users@fineract.apache.org ) would
> be some wiki pages to orient the users.
> With this, Dev@ fineract. org ( Dev@fineract.org ) becomes more focused on
> development practices, tickets, commits, engineering design discussions.
>
>
> alternatively:
> 2) Direct newcomers and users to a page on the wiki where we link to
> various resources, including outside resources. When a person signs up
> for the listserv, or shows up, we ask them to first go through those
> resources, and if they still have questions for Dev, then we encourage
> that.
>
>
> I believe that coming to the project cold can be quite baffling.
>
>
> This is a DISCUSS thread, meaning please comment. Quick reactions could
> be:
> +1 Like it
>
> 0 No opinion or neutral
> -1 Don't like it.
>
>
>
>
> Thanks,
> @ jdailey
>
Re: [DISCUSS] User listserv
Posted by Bharath Gowda <bg...@mifos.org>.
+1 for Option 1
Mifos is practicing the same approach successfully with mifos-users and
mifos-developer lists given they cover questions/topics related to
usage/UI/etc which technically aren't part of the Fineract 1.x solution
stack.
Regards,
Bharath
Lead Implementation Analyst | Mifos Initiative
Skype: live:cbharath4| Mobile: +91.7019635592
http://mifos.org <http://facebook.com/mifos>
<http://www.twitter.com/mifos>
On Sat, Oct 29, 2022 at 11:25 AM Awasum Yannick <aw...@apache.org> wrote:
> Are we at the point where end users now require their own list?
>
> At the end of the day, what we realized was that developers did not sign
> up to the end users list hence questions stayed for long without responses.
>
> Also users send questions to both users and dev lists, so why have another
> list when dev works?
>
>
>
>
> On Fri, Oct 28, 2022, 23:23 Aleksandar Vidakovic <
> cheetah@monkeysintown.com> wrote:
>
>> +1 option 1
>>
>> On Fri, Oct 28, 2022 at 9:17 PM VICTOR MANUEL ROMERO RODRIGUEZ <
>> victor.romero@fintecheando.mx> wrote:
>>
>>> -1 Don't like it. The developers of the new features, fixes are aware
>>> of the changes that affect the functional issues reported by users. Devs
>>> and users should be connected in the same channel.
>>>
>>> El vie, 28 oct 2022 a las 13:57, Ed Cable (<ed...@mifos.org>)
>>> escribió:
>>>
>>>> +1 to option #1 but let's determine if we call it user or users - our
>>>> previous incarnation of a Fineract User Mailing lists was just singular in
>>>> user@fineract.apache.org - if we kept it the same, could have same
>>>> historical archive (albeit with a 4 year gap since 2018.
>>>>
>>>> Also, Mifos continues to maintain a #help channel in its slack
>>>> workspace to try to help with support and general user inquiries as well.
>>>> The mifos-users and mifos-developer lists still exist too given they cover
>>>> questions/topics related to usage/UI/etc which technically aren't part of
>>>> the Fineract 1.x solution stack.
>>>>
>>>> E
>>>>
>>>> On Fri, Oct 28, 2022 at 11:30 AM James Dailey <ja...@gmail.com>
>>>> wrote:
>>>>
>>>>> Hi Devs -
>>>>>
>>>>> A few years ago we decided to collapse the Dev@fineract.apache.org
>>>>> and Users@fineract.apache.org listservs to have one place for
>>>>> discussions.
>>>>>
>>>>> This had the advantage of reducing the number of lists one needed to
>>>>> subscribe to.
>>>>>
>>>>> The disadvantage is that we may - from time to time - get users who
>>>>> simply want to know how to "run the software" and "how to use the software"
>>>>> rather than "how to set up the dev environment", "how to describe an issue
>>>>> in a ticket", "how to make a code contribution", or "go deep into technical
>>>>> discussion abc".
>>>>>
>>>>> I'd like to offer two proposals for discussion:
>>>>>
>>>>> 1) Set up Users@fineract.apache.org and encourage users to move over
>>>>> there with questions - keep this separate; obviously can be viewed or
>>>>> subscribed to by anyone.
>>>>> Hold a regular "user meeting" to establish some good Q&A for users.
>>>>> We would want to have a few Contributors on the list to answer questions
>>>>> and generally move that conversation along.
>>>>> Alongside Users@fineract.apache.org would be some wiki pages to
>>>>> orient the users.
>>>>> With this, Dev@fineract.org becomes more focused on development
>>>>> practices, tickets, commits, engineering design discussions.
>>>>>
>>>>> alternatively:
>>>>> 2) Direct newcomers and users to a page on the wiki where we link to
>>>>> various resources, including outside resources. When a person signs up
>>>>> for the listserv, or shows up, we ask them to first go through those
>>>>> resources, and if they still have questions for Dev, then we encourage
>>>>> that.
>>>>>
>>>>> I believe that coming to the project cold can be quite baffling.
>>>>>
>>>>> This is a DISCUSS thread, meaning please comment. Quick reactions
>>>>> could be:
>>>>> +1 Like it
>>>>> 0 No opinion or neutral
>>>>> -1 Don't like it.
>>>>>
>>>>>
>>>>> Thanks,
>>>>> @jdailey
>>>>>
>>>>
>>>>
>>>> --
>>>> *Ed Cable*
>>>> President/CEO, Mifos Initiative
>>>> edcable@mifos.org | Skype: edcable | Mobile: +1.484.477.8649
>>>>
>>>> *Collectively Creating a World of 3 Billion Maries | *http://mifos.org
>>>> <http://facebook.com/mifos> <http://www.twitter.com/mifos>
>>>>
>>>>
Re: [DISCUSS] User listserv
Posted by Awasum Yannick <aw...@apache.org>.
Are we at the point where end users now require their own list?
At the end of the day, what we realized was that developers did not sign up
to the end users list hence questions stayed for long without responses.
Also users send questions to both users and dev lists, so why have another
list when dev works?
On Fri, Oct 28, 2022, 23:23 Aleksandar Vidakovic <ch...@monkeysintown.com>
wrote:
> +1 option 1
>
> On Fri, Oct 28, 2022 at 9:17 PM VICTOR MANUEL ROMERO RODRIGUEZ <
> victor.romero@fintecheando.mx> wrote:
>
>> -1 Don't like it. The developers of the new features, fixes are aware
>> of the changes that affect the functional issues reported by users. Devs
>> and users should be connected in the same channel.
>>
>> El vie, 28 oct 2022 a las 13:57, Ed Cable (<ed...@mifos.org>) escribió:
>>
>>> +1 to option #1 but let's determine if we call it user or users - our
>>> previous incarnation of a Fineract User Mailing lists was just singular in
>>> user@fineract.apache.org - if we kept it the same, could have same
>>> historical archive (albeit with a 4 year gap since 2018.
>>>
>>> Also, Mifos continues to maintain a #help channel in its slack workspace
>>> to try to help with support and general user inquiries as well. The
>>> mifos-users and mifos-developer lists still exist too given they cover
>>> questions/topics related to usage/UI/etc which technically aren't part of
>>> the Fineract 1.x solution stack.
>>>
>>> E
>>>
>>> On Fri, Oct 28, 2022 at 11:30 AM James Dailey <ja...@gmail.com>
>>> wrote:
>>>
>>>> Hi Devs -
>>>>
>>>> A few years ago we decided to collapse the Dev@fineract.apache.org and
>>>> Users@fineract.apache.org listservs to have one place for discussions.
>>>>
>>>> This had the advantage of reducing the number of lists one needed to
>>>> subscribe to.
>>>>
>>>> The disadvantage is that we may - from time to time - get users who
>>>> simply want to know how to "run the software" and "how to use the software"
>>>> rather than "how to set up the dev environment", "how to describe an issue
>>>> in a ticket", "how to make a code contribution", or "go deep into technical
>>>> discussion abc".
>>>>
>>>> I'd like to offer two proposals for discussion:
>>>>
>>>> 1) Set up Users@fineract.apache.org and encourage users to move over
>>>> there with questions - keep this separate; obviously can be viewed or
>>>> subscribed to by anyone.
>>>> Hold a regular "user meeting" to establish some good Q&A for users. We
>>>> would want to have a few Contributors on the list to answer questions and
>>>> generally move that conversation along.
>>>> Alongside Users@fineract.apache.org would be some wiki pages to
>>>> orient the users.
>>>> With this, Dev@fineract.org becomes more focused on development
>>>> practices, tickets, commits, engineering design discussions.
>>>>
>>>> alternatively:
>>>> 2) Direct newcomers and users to a page on the wiki where we link to
>>>> various resources, including outside resources. When a person signs up
>>>> for the listserv, or shows up, we ask them to first go through those
>>>> resources, and if they still have questions for Dev, then we encourage
>>>> that.
>>>>
>>>> I believe that coming to the project cold can be quite baffling.
>>>>
>>>> This is a DISCUSS thread, meaning please comment. Quick reactions
>>>> could be:
>>>> +1 Like it
>>>> 0 No opinion or neutral
>>>> -1 Don't like it.
>>>>
>>>>
>>>> Thanks,
>>>> @jdailey
>>>>
>>>
>>>
>>> --
>>> *Ed Cable*
>>> President/CEO, Mifos Initiative
>>> edcable@mifos.org | Skype: edcable | Mobile: +1.484.477.8649
>>>
>>> *Collectively Creating a World of 3 Billion Maries | *http://mifos.org
>>> <http://facebook.com/mifos> <http://www.twitter.com/mifos>
>>>
>>>
Re: [DISCUSS] User listserv
Posted by Aleksandar Vidakovic <ch...@monkeysintown.com>.
+1 option 1
On Fri, Oct 28, 2022 at 9:17 PM VICTOR MANUEL ROMERO RODRIGUEZ <
victor.romero@fintecheando.mx> wrote:
> -1 Don't like it. The developers of the new features, fixes are aware of
> the changes that affect the functional issues reported by users. Devs and
> users should be connected in the same channel.
>
> El vie, 28 oct 2022 a las 13:57, Ed Cable (<ed...@mifos.org>) escribió:
>
>> +1 to option #1 but let's determine if we call it user or users - our
>> previous incarnation of a Fineract User Mailing lists was just singular in
>> user@fineract.apache.org - if we kept it the same, could have same
>> historical archive (albeit with a 4 year gap since 2018.
>>
>> Also, Mifos continues to maintain a #help channel in its slack workspace
>> to try to help with support and general user inquiries as well. The
>> mifos-users and mifos-developer lists still exist too given they cover
>> questions/topics related to usage/UI/etc which technically aren't part of
>> the Fineract 1.x solution stack.
>>
>> E
>>
>> On Fri, Oct 28, 2022 at 11:30 AM James Dailey <ja...@gmail.com>
>> wrote:
>>
>>> Hi Devs -
>>>
>>> A few years ago we decided to collapse the Dev@fineract.apache.org and
>>> Users@fineract.apache.org listservs to have one place for discussions.
>>>
>>> This had the advantage of reducing the number of lists one needed to
>>> subscribe to.
>>>
>>> The disadvantage is that we may - from time to time - get users who
>>> simply want to know how to "run the software" and "how to use the software"
>>> rather than "how to set up the dev environment", "how to describe an issue
>>> in a ticket", "how to make a code contribution", or "go deep into technical
>>> discussion abc".
>>>
>>> I'd like to offer two proposals for discussion:
>>>
>>> 1) Set up Users@fineract.apache.org and encourage users to move over
>>> there with questions - keep this separate; obviously can be viewed or
>>> subscribed to by anyone.
>>> Hold a regular "user meeting" to establish some good Q&A for users. We
>>> would want to have a few Contributors on the list to answer questions and
>>> generally move that conversation along.
>>> Alongside Users@fineract.apache.org would be some wiki pages to orient
>>> the users.
>>> With this, Dev@fineract.org becomes more focused on development
>>> practices, tickets, commits, engineering design discussions.
>>>
>>> alternatively:
>>> 2) Direct newcomers and users to a page on the wiki where we link to
>>> various resources, including outside resources. When a person signs up
>>> for the listserv, or shows up, we ask them to first go through those
>>> resources, and if they still have questions for Dev, then we encourage
>>> that.
>>>
>>> I believe that coming to the project cold can be quite baffling.
>>>
>>> This is a DISCUSS thread, meaning please comment. Quick reactions
>>> could be:
>>> +1 Like it
>>> 0 No opinion or neutral
>>> -1 Don't like it.
>>>
>>>
>>> Thanks,
>>> @jdailey
>>>
>>
>>
>> --
>> *Ed Cable*
>> President/CEO, Mifos Initiative
>> edcable@mifos.org | Skype: edcable | Mobile: +1.484.477.8649
>>
>> *Collectively Creating a World of 3 Billion Maries | *http://mifos.org
>> <http://facebook.com/mifos> <http://www.twitter.com/mifos>
>>
>>
Re: [DISCUSS] User listserv
Posted by VICTOR MANUEL ROMERO RODRIGUEZ <vi...@fintecheando.mx>.
-1 Don't like it. The developers of the new features, fixes are aware of
the changes that affect the functional issues reported by users. Devs and
users should be connected in the same channel.
El vie, 28 oct 2022 a las 13:57, Ed Cable (<ed...@mifos.org>) escribió:
> +1 to option #1 but let's determine if we call it user or users - our
> previous incarnation of a Fineract User Mailing lists was just singular in
> user@fineract.apache.org - if we kept it the same, could have same
> historical archive (albeit with a 4 year gap since 2018.
>
> Also, Mifos continues to maintain a #help channel in its slack workspace
> to try to help with support and general user inquiries as well. The
> mifos-users and mifos-developer lists still exist too given they cover
> questions/topics related to usage/UI/etc which technically aren't part of
> the Fineract 1.x solution stack.
>
> E
>
> On Fri, Oct 28, 2022 at 11:30 AM James Dailey <ja...@gmail.com>
> wrote:
>
>> Hi Devs -
>>
>> A few years ago we decided to collapse the Dev@fineract.apache.org and
>> Users@fineract.apache.org listservs to have one place for discussions.
>>
>> This had the advantage of reducing the number of lists one needed to
>> subscribe to.
>>
>> The disadvantage is that we may - from time to time - get users who
>> simply want to know how to "run the software" and "how to use the software"
>> rather than "how to set up the dev environment", "how to describe an issue
>> in a ticket", "how to make a code contribution", or "go deep into technical
>> discussion abc".
>>
>> I'd like to offer two proposals for discussion:
>>
>> 1) Set up Users@fineract.apache.org and encourage users to move over
>> there with questions - keep this separate; obviously can be viewed or
>> subscribed to by anyone.
>> Hold a regular "user meeting" to establish some good Q&A for users. We
>> would want to have a few Contributors on the list to answer questions and
>> generally move that conversation along.
>> Alongside Users@fineract.apache.org would be some wiki pages to orient
>> the users.
>> With this, Dev@fineract.org becomes more focused on development
>> practices, tickets, commits, engineering design discussions.
>>
>> alternatively:
>> 2) Direct newcomers and users to a page on the wiki where we link to
>> various resources, including outside resources. When a person signs up
>> for the listserv, or shows up, we ask them to first go through those
>> resources, and if they still have questions for Dev, then we encourage
>> that.
>>
>> I believe that coming to the project cold can be quite baffling.
>>
>> This is a DISCUSS thread, meaning please comment. Quick reactions could
>> be:
>> +1 Like it
>> 0 No opinion or neutral
>> -1 Don't like it.
>>
>>
>> Thanks,
>> @jdailey
>>
>
>
> --
> *Ed Cable*
> President/CEO, Mifos Initiative
> edcable@mifos.org | Skype: edcable | Mobile: +1.484.477.8649
>
> *Collectively Creating a World of 3 Billion Maries | *http://mifos.org
> <http://facebook.com/mifos> <http://www.twitter.com/mifos>
>
>
Re: [DISCUSS] User listserv
Posted by Ed Cable <ed...@mifos.org>.
+1 to option #1 but let's determine if we call it user or users - our
previous incarnation of a Fineract User Mailing lists was just singular in
user@fineract.apache.org - if we kept it the same, could have same
historical archive (albeit with a 4 year gap since 2018.
Also, Mifos continues to maintain a #help channel in its slack workspace to
try to help with support and general user inquiries as well. The
mifos-users and mifos-developer lists still exist too given they cover
questions/topics related to usage/UI/etc which technically aren't part of
the Fineract 1.x solution stack.
E
On Fri, Oct 28, 2022 at 11:30 AM James Dailey <ja...@gmail.com>
wrote:
> Hi Devs -
>
> A few years ago we decided to collapse the Dev@fineract.apache.org and
> Users@fineract.apache.org listservs to have one place for discussions.
>
> This had the advantage of reducing the number of lists one needed to
> subscribe to.
>
> The disadvantage is that we may - from time to time - get users who simply
> want to know how to "run the software" and "how to use the software" rather
> than "how to set up the dev environment", "how to describe an issue in a
> ticket", "how to make a code contribution", or "go deep into technical
> discussion abc".
>
> I'd like to offer two proposals for discussion:
>
> 1) Set up Users@fineract.apache.org and encourage users to move over
> there with questions - keep this separate; obviously can be viewed or
> subscribed to by anyone.
> Hold a regular "user meeting" to establish some good Q&A for users. We
> would want to have a few Contributors on the list to answer questions and
> generally move that conversation along.
> Alongside Users@fineract.apache.org would be some wiki pages to orient
> the users.
> With this, Dev@fineract.org becomes more focused on development
> practices, tickets, commits, engineering design discussions.
>
> alternatively:
> 2) Direct newcomers and users to a page on the wiki where we link to
> various resources, including outside resources. When a person signs up
> for the listserv, or shows up, we ask them to first go through those
> resources, and if they still have questions for Dev, then we encourage
> that.
>
> I believe that coming to the project cold can be quite baffling.
>
> This is a DISCUSS thread, meaning please comment. Quick reactions could
> be:
> +1 Like it
> 0 No opinion or neutral
> -1 Don't like it.
>
>
> Thanks,
> @jdailey
>
--
*Ed Cable*
President/CEO, Mifos Initiative
edcable@mifos.org | Skype: edcable | Mobile: +1.484.477.8649
*Collectively Creating a World of 3 Billion Maries | *http://mifos.org
<http://facebook.com/mifos> <http://www.twitter.com/mifos>