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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/03/31 20:23:43 UTC

[Issue 126899] New: OpenOffice will NOT open

https://bz.apache.org/ooo/show_bug.cgi?id=126899

          Issue ID: 126899
        Issue Type: DEFECT
           Summary: OpenOffice will NOT open
           Product: General
           Version: 4.0.0
          Hardware: PC
                OS: Windows XP
            Status: UNCONFIRMED
          Severity: Critical
          Priority: P5 (lowest)
         Component: help
          Assignee: issues@openoffice.apache.org
          Reporter: ubohammer@gmail.com

I use OpenOffice Writer EVERY DAY multiple times a day for my online magazine.
For some reason, two days ago, it won't open. I tried other Open Office
programs and they won't open either. Non-Open-Office programs DO open on my PC.
I tried to go into the USER area of the C drive and it doesn't follow the
directions your website offers to open a password page or unlock whatever...

I need help and it would be best over the phone or if someone could help me
internally.

Thank you,

Aaris A. Schroeder
(707) 223-5513
ubohammer@gmail.coom

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[Issue 126899] OpenOffice will NOT open

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126899

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr
           Severity|Critical                    |Trivial
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |NOT_AN_ISSUE

--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
You are in wrong place here. This is a bug tracking system and not a helpdesk.
This behavior is not typical and AOO run fine with Windows.
A very large proportion of problems in OpenOffice are cured by deleting or
renaming the User Profile. Details about it are given in:
https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

If this does not work, please bring your problem to the support Forum first.

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