Fwd: [Bug 124386] Improve Help for Version Selector

[Herbert Duerr <hd...@apache.org>]

Forwarding to the QA mailing list.

-------- Original Message --------
Subject: [Bug 124386] Improve Help for Version Selector
Date: Tue, 11 Mar 2014 12:05:31 +0100
From: Herbert Duerr <hd...@apache.org>
Reply-To: dev@openoffice.apache.org
To: dev@openoffice.apache.org <de...@openoffice.apache.org>

Members of our QA team requested a clarification of the "Version" field
used in our bugzilla instance. There are other terms that could need
some clarification too.

So before I request ASF-Infra to change our bugzilla installation by
using the patch [1], I'd like to ask for lazy consensus to request this
change in our bugzilla installation.

[1] https://issues.apache.org/ooo/attachment.cgi?id=82837&action=diff

In particular the help text for "version" should be changed from
   "The version field defines the version of the software the bug was
found in."
to
   "The oldest version of the software the bug can be found in.",

Also the help text for "assigned to" should be changed from
   "The person in charge of resolving the ${terms.bug}."
to
   "The person in charge of progressing the ${terms.bug}."
because we sometimes need more info, specific testing, etc. from others.

The help text for "operating system" should be changed from
   "The operating system the $terms.bug was observed on."
to
   "The operating systems the $terms.bug can be observed on."
because AOO problems are often impacting multiple platforms.

Since many entries in our bugzilla database are not about bugs, but
about new features or enhancements I'd also like to use the term "issue"
instead of "bug", when Bugzilla refers to such an entry.

Herbert

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Re: Fwd: [Bug 124386] Improve Help for Version Selector

[Rainer Bielefeld <ra...@bielefeldundbuss.de>]

Herbert Duerr schrieb:

> So before I request ASF-Infra to change our bugzilla installation by
> using the patch [1]

Hi,

thank you for initiative, all changed texts portray current 
understanding and use better than the old texts.

+1 for all

The question is whether that already is complete of whether we should 
think about some other "problem areas". It might be useful to create a 
temporary Wiki-Page where we collect and improve some Old / New" texts 
(normal texts, without parch syntax). Or simply use 
<https://wiki.openoffice.org/wiki/BUGZILLA/FAQ#How_to_improve_Bugzilla_Help_texts> 
for a week or so and drop that to Wiki Archive when work has been done. 
I think we should try to limit requests to infra team if possible.


Rainer

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