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Posted to user@guacamole.apache.org by Piviul <pi...@riminilug.it> on 2025/08/05 08:16:47 UTC

black screen in rdp connection

Hi all, I have just upgraded to guacamole 1.6 and now when I try to 
connect to an RDP connection I get a black screen and I can't insert 
credentials to connect to the remote pc using rdp

I can't find any logs that can help me to understand what I wrong during 
the upgrade process. Please can you help me to debug the problem?

Have a great day

Piviul


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Re: black screen in rdp connection

Posted by Nick Couchman <vn...@apache.org>.
On Tue, Aug 5, 2025 at 5:43 AM Piviul <pi...@riminilug.it> wrote:

> Il 05/08/25 11:10, Piviul ha scritto:
> > Il 05/08/25 10:16, Piviul ha scritto:
> >> Hi all, I have just upgraded to guacamole 1.6 and now when I try to
> >> connect to an RDP connection I get a black screen and I can't insert
> >> credentials to connect to the remote pc using rdp
> >>
> >> I can't find any logs that can help me to understand what I wrong
> >> during the upgrade process. Please can you help me to debug the problem?
> >
> > It's my client that can't connect to RDP, other windows client can. My
> > client is a debian 12 with gnome. If I insert credential directly in
> > the option connection RDP connection seems to works. NLA seems doesm't
> > works: what I wrong?
>
> a Ctrl-shift-R solved my problem.
>
>
Yeah, or clear browser cache and reload the page.

-Nick

Re: black screen in rdp connection

Posted by Piviul <pi...@riminilug.it>.
Il 05/08/25 11:10, Piviul ha scritto:
> Il 05/08/25 10:16, Piviul ha scritto:
>> Hi all, I have just upgraded to guacamole 1.6 and now when I try to 
>> connect to an RDP connection I get a black screen and I can't insert 
>> credentials to connect to the remote pc using rdp
>>
>> I can't find any logs that can help me to understand what I wrong 
>> during the upgrade process. Please can you help me to debug the problem?
>
> It's my client that can't connect to RDP, other windows client can. My 
> client is a debian 12 with gnome. If I insert credential directly in 
> the option connection RDP connection seems to works. NLA seems doesm't 
> works: what I wrong?

a Ctrl-shift-R solved my problem.

Have a great day

Piviul


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Re: black screen in rdp connection

Posted by Piviul <pi...@riminilug.it>.
Il 05/08/25 10:16, Piviul ha scritto:
> Hi all, I have just upgraded to guacamole 1.6 and now when I try to 
> connect to an RDP connection I get a black screen and I can't insert 
> credentials to connect to the remote pc using rdp
>
> I can't find any logs that can help me to understand what I wrong 
> during the upgrade process. Please can you help me to debug the problem?

It's my client that can't connect to RDP, other windows client can. My 
client is a debian 12 with gnome. If I insert credential directly in the 
option connection RDP connection seems to works. NLA seems doesm't 
works: what I wrong?

Piviul


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