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Posted to dev@openoffice.apache.org by Arrigo Marchiori <ar...@yahoo.it.INVALID> on 2021/01/25 08:15:22 UTC
Keep issues@ in bug reports [Was: Request for Bugzilla karma]
Hello,
FWIW...
On Sun, Jan 24, 2021 at 09:10:51PM +0100, Andrea Pescetti wrote:
[...]
> If I recall correctly, we relied on a "trick" that would set the "QA
> contact" field for any new issues to the issues mailing list. Even if the
> assignee is changed, the "QA contact" is not reset and this meant the issues
> list received all notifications.
>
> But I don't see it set even for issues recently created such as
> https://bz.apache.org/ooo/show_bug.cgi?id=128420
Confirmed. My last report:
https://bz.apache.org/ooo/show_bug.cgi?id=128424
has empty "QA contact" and I cannot change it.
issues@ is the default "Assignee" and I cannot change it as well.
Best regards,
--
Arrigo
http://rigo.altervista.org
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Re: Keep issues@ in bug reports [Was: Request for Bugzilla karma]
Posted by Marcus <ma...@wtnet.de>.
Am 30.01.21 um 12:17 schrieb Andrea Pescetti:
> Marcus wrote:
>> Am 26.01.21 um 22:57 schrieb Andrea Pescetti:
>>> Maybe you can find something in the Bugzilla configuration that
>>> defines the default QA contact? ...
>> Sorry, not in BZ itself. I've looked into the admin settings but
>> cannot find a suitable option.
>
> I believe our old (and I don't know how old!) configuration was using
> these settings:
> https://www.bugzilla.org/docs/2.18/html/components.html
>
> "The Owner, QA Contact, and Reporter will get email when new bugs are
> created in this Component and when these bugs change. Default Owner and
> Default QA Contact fields dictate the default assignments".
>
> Now, I've never administered Bugzilla so I have no idea where one can
> set those (or even if this is enabled in our current instance), but if
> that can help...
thanks for the hint. In the BZ version we are using it's still possible
to set a default assignee.
However, also here everything is as it should. Every component has
issues@ as default assignee.
Marcus
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Re: Keep issues@ in bug reports [Was: Request for Bugzilla karma]
Posted by Andrea Pescetti <pe...@apache.org>.
Marcus wrote:
> Am 26.01.21 um 22:57 schrieb Andrea Pescetti:
>> Maybe you can find something in the Bugzilla configuration that
>> defines the default QA contact? ...
> Sorry, not in BZ itself. I've looked into the admin settings but cannot
> find a suitable option.
I believe our old (and I don't know how old!) configuration was using
these settings:
https://www.bugzilla.org/docs/2.18/html/components.html
"The Owner, QA Contact, and Reporter will get email when new bugs are
created in this Component and when these bugs change. Default Owner and
Default QA Contact fields dictate the default assignments".
Now, I've never administered Bugzilla so I have no idea where one can
set those (or even if this is enabled in our current instance), but if
that can help...
Regards,
Andrea.
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Re: Keep issues@ in bug reports [Was: Request for Bugzilla karma]
Posted by Marcus <ma...@wtnet.de>.
Am 26.01.21 um 22:57 schrieb Andrea Pescetti:
> Marcus wrote:
>> IMHO we just ned to make sure that isues@ is either the assignee -
>> this works as long as nobody is taking over the issue for working on
>> it - or it's in the CC list. Then every update on the issue will be
>> posted to issues@.
>
> Even though I can't really find it in older issues like
> https://bz.apache.org/ooo/show_bug.cgi?id=125000
> (so I might remember something wrong)
right, issues@ is not the assignee or in the CC list.
When looking into the history of the issue then 2014 the assignee was
changed away from issues@.
> I believe we had some Bugzilla
> configuration that would set the QA Contact to issues@ by default. This
> way we didn't have any strange tricks to do when taking/assigning an
> issue, as the QA Contact is a separate field.
>
> Maybe you can find something in the Bugzilla configuration that defines
> the default QA contact? I believe this address receives notifications
> too, so setting it to issues@ would solve the problem.
Sorry, not in BZ itself. I've looked into the admin settings but cannot
find a suitable option.
On "https://bz.apache.org/ooo/enter_bug.cgi" there is also no automated
assignee.
Marcus
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Re: Keep issues@ in bug reports [Was: Request for Bugzilla karma]
Posted by Andrea Pescetti <pe...@apache.org>.
Marcus wrote:
> IMHO we just ned to make sure that isues@ is either the assignee - this
> works as long as nobody is taking over the issue for working on it - or
> it's in the CC list. Then every update on the issue will be posted to
> issues@.
Even though I can't really find it in older issues like
https://bz.apache.org/ooo/show_bug.cgi?id=125000
(so I might remember something wrong) I believe we had some Bugzilla
configuration that would set the QA Contact to issues@ by default. This
way we didn't have any strange tricks to do when taking/assigning an
issue, as the QA Contact is a separate field.
Maybe you can find something in the Bugzilla configuration that defines
the default QA contact? I believe this address receives notifications
too, so setting it to issues@ would solve the problem.
Regards,
Andrea.
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Re: Keep issues@ in bug reports [Was: Request for Bugzilla karma]
Posted by Arrigo Marchiori <ar...@yahoo.it.INVALID>.
On Tue, Jan 26, 2021 at 07:56:24PM +0100, Marcus wrote:
> Am 25.01.21 um 09:15 schrieb Arrigo Marchiori:
> > FWIW...
> >
> > On Sun, Jan 24, 2021 at 09:10:51PM +0100, Andrea Pescetti wrote:
> >
> > [...]
> > > If I recall correctly, we relied on a "trick" that would set the "QA
> > > contact" field for any new issues to the issues mailing list. Even if the
> > > assignee is changed, the "QA contact" is not reset and this meant the issues
> > > list received all notifications.
> > >
> > > But I don't see it set even for issues recently created such as
> > > https://bz.apache.org/ooo/show_bug.cgi?id=128420
> >
> > Confirmed. My last report:
> > https://bz.apache.org/ooo/show_bug.cgi?id=128424
> > has empty "QA contact" and I cannot change it.
> >
> > issues@ is the default "Assignee" and I cannot change it as well.
>
> IMHO we just ned to make sure that isues@ is either the assignee - this
> works as long as nobody is taking over the issue for working on it - or it's
> in the CC list. Then every update on the issue will be posted to issues@.
I understand.
> I'm quite sure I've done it already, but I've enabled you for the following
> BZ groups in BZ:
>
> canconfirm: Can confirm a bug or mark it a duplicate
> editbugs: Can edit all bug fields
> qa-team: Members of the AOO QA team
Confirmed! Thank you!
Best regards,
--
Arrigo
http://rigo.altervista.org
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Re: Keep issues@ in bug reports [Was: Request for Bugzilla karma]
Posted by Marcus <ma...@wtnet.de>.
Am 25.01.21 um 09:15 schrieb Arrigo Marchiori:
> FWIW...
>
> On Sun, Jan 24, 2021 at 09:10:51PM +0100, Andrea Pescetti wrote:
>
> [...]
>> If I recall correctly, we relied on a "trick" that would set the "QA
>> contact" field for any new issues to the issues mailing list. Even if the
>> assignee is changed, the "QA contact" is not reset and this meant the issues
>> list received all notifications.
>>
>> But I don't see it set even for issues recently created such as
>> https://bz.apache.org/ooo/show_bug.cgi?id=128420
>
> Confirmed. My last report:
> https://bz.apache.org/ooo/show_bug.cgi?id=128424
> has empty "QA contact" and I cannot change it.
>
> issues@ is the default "Assignee" and I cannot change it as well.
IMHO we just ned to make sure that isues@ is either the assignee - this
works as long as nobody is taking over the issue for working on it - or
it's in the CC list. Then every update on the issue will be posted to
issues@.
I'm quite sure I've done it already, but I've enabled you for the
following BZ groups in BZ:
canconfirm: Can confirm a bug or mark it a duplicate
editbugs: Can edit all bug fields
qa-team: Members of the AOO QA team
Marcus
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