Customer Relationship Management - OFBiz Roadmap

[Philip Laing <ph...@ascconsultants.com.au>]

Hi Fellas
I am interested to know approximately what timeframe we have on the Customer
Relationship Management Module is due to be implemented.  At this point in
time I am tossing up whether to implement TinyERP or OFBiz.  The only thing
stopping me from choosing OFBiz is that it doesn't have a CRM module as yet.
Also not knowing when this might be implemented does not help with my
evaluation matrix

Thanks in advance for your input on this

Cheers
Phil

RE: Customer Relationship Management - OFBiz Roadmap

[Philip Laing <ph...@ascconsultants.com.au>]

Thanks BJ 

Does it have the capabilities of implementing a small IT helpdesk, tracking
and catagorizing calls, warranties, SLA's, drilling down for reports for
time frame of resolving calls and so forth?

Thanks Phil 

> -----Original Message-----
> From: BJ Freeman [mailto:bjfree@free-man.net]
> Sent: Saturday, 6 October 2007 10:13 AM
> To: user@ofbiz.apache.org
> Subject: Re: Customer Relationship Management - OFBiz Roadmap
> 
> clarification
> all the parts to do CRM are in ofbiz, they are scattered through the
> system.
> They don't have the common terminology that most see on CRM SFA type
> applications.
> 
> The only thing lacking is UI that are classified as CRM and SFA so
> people can easily identify them.
> 
> Philip Laing sent the following on 10/5/2007 5:07 PM:
> > Hi Fellas
> > I am interested to know approximately what timeframe we have on the
> Customer
> > Relationship Management Module is due to be implemented.  At this point
> in
> > time I am tossing up whether to implement TinyERP or OFBiz.  The only
> thing
> > stopping me from choosing OFBiz is that it doesn't have a CRM module as
> yet.
> > Also not knowing when this might be implemented does not help with my
> > evaluation matrix
> >
> > Thanks in advance for your input on this
> >
> > Cheers
> > Phil
> >
> >
> >
> >

Re: Customer Relationship Management - OFBiz Roadmap

[BJ Freeman <bj...@free-man.net>]

clarification
all the parts to do CRM are in ofbiz, they are scattered through the system.
They don't have the common terminology that most see on CRM SFA type
applications.

The only thing lacking is UI that are classified as CRM and SFA so
people can easily identify them.

Philip Laing sent the following on 10/5/2007 5:07 PM:
> Hi Fellas
> I am interested to know approximately what timeframe we have on the Customer
> Relationship Management Module is due to be implemented.  At this point in
> time I am tossing up whether to implement TinyERP or OFBiz.  The only thing
> stopping me from choosing OFBiz is that it doesn't have a CRM module as yet.
> Also not knowing when this might be implemented does not help with my
> evaluation matrix
> 
> Thanks in advance for your input on this
> 
> Cheers
> Phil
> 
> 
> 
>