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Posted to users@cloudstack.apache.org by CK <cl...@gmail.com> on 2013/10/09 10:27:51 UTC
Console not working - error 401
Hi,
I am running CloudStack 4.2, when I 'view console' for an instance, the
popup window displays:
-<null
cloud-stack-version="4.2.0-SNAPSHOT"><errorcode>401</errorcode><errortext>unable
to verify user credentials</errortext></null>
If I then click on another menu option in CloudStack, it immediately popups
the message: Session Expired!
Can anyone help?
Thanks,
CK
Re: Console not working - error 401
Posted by Kelven Yang <ke...@citrix.com>.
Could you check if your browser allows cookie? You seemed to hit an issue
that your browser is not able to maintain the web session
Kelven
On 10/9/13 8:32 AM, "Marty Sweet" <ms...@gmail.com> wrote:
>Can you send us a portion of the management-server log, this should have
>any errors related to the console proxy in it.
>
>Thanks,
>Marty
>
>
>On Wed, Oct 9, 2013 at 3:22 PM, CK <cl...@gmail.com> wrote:
>
>> I have both rebooted and destroyed/recreated the Console Proxy VM, but
>> still have the same error/problem.
>>
>>
>> On 9 October 2013 10:44, Marty Sweet <ms...@gmail.com> wrote:
>>
>> > Hi!
>> >
>> > Have you tried to reboot the Console Proxy? If that doesn't work try
>> > destroying it and remaking it.
>> >
>> > Marty
>> >
>> > On Wednesday, October 9, 2013, Cloudwizz wrote:
>> >
>> > > Yes, but it is expiring the session immediately after I login and
>>view
>> > > console, so all in under a minute of logging in.
>> > >
>> > >
>> > > > On 9 Oct 2013, at 09:36, Sanjay Tripathi
>><sanjay.tripathi@citrix.com
>> > <javascript:;>>
>> > > wrote:
>> > > >
>> > > > As the display message says: Session expired, so you need to login
>> > again
>> > > and then try to view console.
>> > > >
>> > > > --Sanjay
>> > > >
>> > > >> -----Original Message-----
>> > > >> From: CK [mailto:cloudwizz@gmail.com <javascript:;>]
>> > > >> Sent: Wednesday, October 09, 2013 1:58 PM
>> > > >> To: users@cloudstack.apache.org <javascript:;>
>> > > >> Subject: Console not working - error 401
>> > > >>
>> > > >> Hi,
>> > > >>
>> > > >> I am running CloudStack 4.2, when I 'view console' for an
>>instance,
>> > the
>> > > popup
>> > > >> window displays:
>> > > >>
>> > > >> -<null
>> > > >> cloud-stack-version="4.2.0-
>> > > >> SNAPSHOT"><errorcode>401</errorcode><errortext>unable
>> > > >> to verify user credentials</errortext></null>
>> > > >>
>> > > >> If I then click on another menu option in CloudStack, it
>>immediately
>> > > popups
>> > > >> the message: Session Expired!
>> > > >>
>> > > >> Can anyone help?
>> > > >>
>> > > >> Thanks,
>> > > >> CK
>> > >
>> >
>>
Re: Console not working - error 401
Posted by Marty Sweet <ms...@gmail.com>.
Can you send us a portion of the management-server log, this should have
any errors related to the console proxy in it.
Thanks,
Marty
On Wed, Oct 9, 2013 at 3:22 PM, CK <cl...@gmail.com> wrote:
> I have both rebooted and destroyed/recreated the Console Proxy VM, but
> still have the same error/problem.
>
>
> On 9 October 2013 10:44, Marty Sweet <ms...@gmail.com> wrote:
>
> > Hi!
> >
> > Have you tried to reboot the Console Proxy? If that doesn't work try
> > destroying it and remaking it.
> >
> > Marty
> >
> > On Wednesday, October 9, 2013, Cloudwizz wrote:
> >
> > > Yes, but it is expiring the session immediately after I login and view
> > > console, so all in under a minute of logging in.
> > >
> > >
> > > > On 9 Oct 2013, at 09:36, Sanjay Tripathi <sanjay.tripathi@citrix.com
> > <javascript:;>>
> > > wrote:
> > > >
> > > > As the display message says: Session expired, so you need to login
> > again
> > > and then try to view console.
> > > >
> > > > --Sanjay
> > > >
> > > >> -----Original Message-----
> > > >> From: CK [mailto:cloudwizz@gmail.com <javascript:;>]
> > > >> Sent: Wednesday, October 09, 2013 1:58 PM
> > > >> To: users@cloudstack.apache.org <javascript:;>
> > > >> Subject: Console not working - error 401
> > > >>
> > > >> Hi,
> > > >>
> > > >> I am running CloudStack 4.2, when I 'view console' for an instance,
> > the
> > > popup
> > > >> window displays:
> > > >>
> > > >> -<null
> > > >> cloud-stack-version="4.2.0-
> > > >> SNAPSHOT"><errorcode>401</errorcode><errortext>unable
> > > >> to verify user credentials</errortext></null>
> > > >>
> > > >> If I then click on another menu option in CloudStack, it immediately
> > > popups
> > > >> the message: Session Expired!
> > > >>
> > > >> Can anyone help?
> > > >>
> > > >> Thanks,
> > > >> CK
> > >
> >
>
Re: Console not working - error 401
Posted by CK <cl...@gmail.com>.
I have both rebooted and destroyed/recreated the Console Proxy VM, but
still have the same error/problem.
On 9 October 2013 10:44, Marty Sweet <ms...@gmail.com> wrote:
> Hi!
>
> Have you tried to reboot the Console Proxy? If that doesn't work try
> destroying it and remaking it.
>
> Marty
>
> On Wednesday, October 9, 2013, Cloudwizz wrote:
>
> > Yes, but it is expiring the session immediately after I login and view
> > console, so all in under a minute of logging in.
> >
> >
> > > On 9 Oct 2013, at 09:36, Sanjay Tripathi <sanjay.tripathi@citrix.com
> <javascript:;>>
> > wrote:
> > >
> > > As the display message says: Session expired, so you need to login
> again
> > and then try to view console.
> > >
> > > --Sanjay
> > >
> > >> -----Original Message-----
> > >> From: CK [mailto:cloudwizz@gmail.com <javascript:;>]
> > >> Sent: Wednesday, October 09, 2013 1:58 PM
> > >> To: users@cloudstack.apache.org <javascript:;>
> > >> Subject: Console not working - error 401
> > >>
> > >> Hi,
> > >>
> > >> I am running CloudStack 4.2, when I 'view console' for an instance,
> the
> > popup
> > >> window displays:
> > >>
> > >> -<null
> > >> cloud-stack-version="4.2.0-
> > >> SNAPSHOT"><errorcode>401</errorcode><errortext>unable
> > >> to verify user credentials</errortext></null>
> > >>
> > >> If I then click on another menu option in CloudStack, it immediately
> > popups
> > >> the message: Session Expired!
> > >>
> > >> Can anyone help?
> > >>
> > >> Thanks,
> > >> CK
> >
>
Re: Console not working - error 401
Posted by Marty Sweet <ms...@gmail.com>.
Hi!
Have you tried to reboot the Console Proxy? If that doesn't work try
destroying it and remaking it.
Marty
On Wednesday, October 9, 2013, Cloudwizz wrote:
> Yes, but it is expiring the session immediately after I login and view
> console, so all in under a minute of logging in.
>
>
> > On 9 Oct 2013, at 09:36, Sanjay Tripathi <sanjay.tripathi@citrix.com<javascript:;>>
> wrote:
> >
> > As the display message says: Session expired, so you need to login again
> and then try to view console.
> >
> > --Sanjay
> >
> >> -----Original Message-----
> >> From: CK [mailto:cloudwizz@gmail.com <javascript:;>]
> >> Sent: Wednesday, October 09, 2013 1:58 PM
> >> To: users@cloudstack.apache.org <javascript:;>
> >> Subject: Console not working - error 401
> >>
> >> Hi,
> >>
> >> I am running CloudStack 4.2, when I 'view console' for an instance, the
> popup
> >> window displays:
> >>
> >> -<null
> >> cloud-stack-version="4.2.0-
> >> SNAPSHOT"><errorcode>401</errorcode><errortext>unable
> >> to verify user credentials</errortext></null>
> >>
> >> If I then click on another menu option in CloudStack, it immediately
> popups
> >> the message: Session Expired!
> >>
> >> Can anyone help?
> >>
> >> Thanks,
> >> CK
>
Re: Console not working - error 401
Posted by Cloudwizz <cl...@gmail.com>.
Yes, but it is expiring the session immediately after I login and view console, so all in under a minute of logging in.
> On 9 Oct 2013, at 09:36, Sanjay Tripathi <sa...@citrix.com> wrote:
>
> As the display message says: Session expired, so you need to login again and then try to view console.
>
> --Sanjay
>
>> -----Original Message-----
>> From: CK [mailto:cloudwizz@gmail.com]
>> Sent: Wednesday, October 09, 2013 1:58 PM
>> To: users@cloudstack.apache.org
>> Subject: Console not working - error 401
>>
>> Hi,
>>
>> I am running CloudStack 4.2, when I 'view console' for an instance, the popup
>> window displays:
>>
>> -<null
>> cloud-stack-version="4.2.0-
>> SNAPSHOT"><errorcode>401</errorcode><errortext>unable
>> to verify user credentials</errortext></null>
>>
>> If I then click on another menu option in CloudStack, it immediately popups
>> the message: Session Expired!
>>
>> Can anyone help?
>>
>> Thanks,
>> CK
RE: Console not working - error 401
Posted by Sanjay Tripathi <sa...@citrix.com>.
As the display message says: Session expired, so you need to login again and then try to view console.
--Sanjay
> -----Original Message-----
> From: CK [mailto:cloudwizz@gmail.com]
> Sent: Wednesday, October 09, 2013 1:58 PM
> To: users@cloudstack.apache.org
> Subject: Console not working - error 401
>
> Hi,
>
> I am running CloudStack 4.2, when I 'view console' for an instance, the popup
> window displays:
>
> -<null
> cloud-stack-version="4.2.0-
> SNAPSHOT"><errorcode>401</errorcode><errortext>unable
> to verify user credentials</errortext></null>
>
> If I then click on another menu option in CloudStack, it immediately popups
> the message: Session Expired!
>
> Can anyone help?
>
> Thanks,
> CK