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Posted to users@cloudstack.apache.org by Daniel Wittenberg <dw...@gmail.com> on 2013/12/09 19:16:31 UTC
Initial setup admin password not working
So I’ve done the install twice thinking I did something wrong the first time, but twice in a row now when I do a fresh install I get the error about the password being incorrect.
WARN [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-1:) The stored password for admin isn't in the right format for this authenticator
INFO [cloud.user.AccountManagerImpl] (catalina-exec-1:) User admin is disabled/locked
I read one post that said it had to do with < 2GB of RAM in their case, so I bumped mine from 1 to 4GB and that didn’t help, I’ve tried resetting the password from instructions I found about updating the user and user_view tables, but so far no luck. So something seems wrong with the initial out-of-the-box setup, but not sure where else to look.
Ideas?
Dan
Re: Initial setup admin password not working
Posted by Daniel Wittenberg <dw...@gmail.com>.
Tailing that log I see a new warning after restarting:
WARN [cloud.server.ConfigurationServerImpl] (Timer-2:null) Failed to inject generated public key into systemvm iso sudo: no tty present and no askpass program specified
I did update sudoers per instructions: Defaults:cloud !requiretty
Since this is a test box I just gave the cloud use NOPASSWD in sudo and that fixed it, though obviously not the right answer.
Dan
On Dec 9, 2013, at 1:06 PM, Geoff Higginbottom <ge...@shapeblue.com> wrote:
> After deploying the DBs, rebooting, and then launching the UI, it can take a couple of minutes before the login will be successful. Have you given it enough time to fully initialise?
>
> A good tip is to run the following when starting the management service
>
> tail -f /var/log/cloudstack/management/management-server.log | grep success
>
> When you see the message 'Cluster manager was started successfully' you should be able to login, but not before.
>
> Regards
>
> Geoff Higginbottom
>
> D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581
>
> geoff.higginbottom@shapeblue.com
>
> -----Original Message-----
> From: Daniel Wittenberg [mailto:dwittenberg2008@gmail.com]
> Sent: 09 December 2013 18:41
> To: users@cloudstack.apache.org
> Subject: Re: Initial setup admin password not working
>
> I couldn't remember exactly when I changed it, so I just dropped the cloud, cloud_usage and cloudbridge databases, restarted mysql, re-ran the cloudstack-setup-databases script, restarted everything again, and same error. Should that have done it?
>
> Dan
>
>
> On Dec 9, 2013, at 12:29 PM, Geoff Higginbottom <ge...@shapeblue.com> wrote:
>
>> Dan, did you bump the ram to > 2GB before or after your first login attempt?
>>
>> The reason I ask is its the database deploy/upgrade process that runs the first time you try and login which needs the RAM, if you did not have sufficient RAM is would have failed and the databases would not have been deployed correctly.
>>
>> If you need to start again, just drop the DB schema and then re-deploy the database.
>>
>> Regards
>>
>> Geoff Higginbottom
>>
>> D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581
>>
>> geoff.higginbottom@shapeblue.com
>>
>> -----Original Message-----
>> From: Daniel Wittenberg [mailto:dwittenberg2008@gmail.com]
>> Sent: 09 December 2013 18:17
>> To: users@cloudstack.apache.org
>> Subject: Initial setup admin password not working
>>
>> So I've done the install twice thinking I did something wrong the first time, but twice in a row now when I do a fresh install I get the error about the password being incorrect.
>>
>> WARN [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-1:) The stored password for admin isn't in the right format for this authenticator INFO [cloud.user.AccountManagerImpl] (catalina-exec-1:) User admin is disabled/locked
>>
>> I read one post that said it had to do with < 2GB of RAM in their case, so I bumped mine from 1 to 4GB and that didn't help, I've tried resetting the password from instructions I found about updating the user and user_view tables, but so far no luck. So something seems wrong with the initial out-of-the-box setup, but not sure where else to look.
>>
>> Ideas?
>>
>> Dan
>>
>>
>> This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
>
> This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
RE: Initial setup admin password not working
Posted by Geoff Higginbottom <ge...@shapeblue.com>.
After deploying the DBs, rebooting, and then launching the UI, it can take a couple of minutes before the login will be successful. Have you given it enough time to fully initialise?
A good tip is to run the following when starting the management service
tail -f /var/log/cloudstack/management/management-server.log | grep success
When you see the message 'Cluster manager was started successfully' you should be able to login, but not before.
Regards
Geoff Higginbottom
D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581
geoff.higginbottom@shapeblue.com
-----Original Message-----
From: Daniel Wittenberg [mailto:dwittenberg2008@gmail.com]
Sent: 09 December 2013 18:41
To: users@cloudstack.apache.org
Subject: Re: Initial setup admin password not working
I couldn't remember exactly when I changed it, so I just dropped the cloud, cloud_usage and cloudbridge databases, restarted mysql, re-ran the cloudstack-setup-databases script, restarted everything again, and same error. Should that have done it?
Dan
On Dec 9, 2013, at 12:29 PM, Geoff Higginbottom <ge...@shapeblue.com> wrote:
> Dan, did you bump the ram to > 2GB before or after your first login attempt?
>
> The reason I ask is its the database deploy/upgrade process that runs the first time you try and login which needs the RAM, if you did not have sufficient RAM is would have failed and the databases would not have been deployed correctly.
>
> If you need to start again, just drop the DB schema and then re-deploy the database.
>
> Regards
>
> Geoff Higginbottom
>
> D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581
>
> geoff.higginbottom@shapeblue.com
>
> -----Original Message-----
> From: Daniel Wittenberg [mailto:dwittenberg2008@gmail.com]
> Sent: 09 December 2013 18:17
> To: users@cloudstack.apache.org
> Subject: Initial setup admin password not working
>
> So I've done the install twice thinking I did something wrong the first time, but twice in a row now when I do a fresh install I get the error about the password being incorrect.
>
> WARN [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-1:) The stored password for admin isn't in the right format for this authenticator INFO [cloud.user.AccountManagerImpl] (catalina-exec-1:) User admin is disabled/locked
>
> I read one post that said it had to do with < 2GB of RAM in their case, so I bumped mine from 1 to 4GB and that didn't help, I've tried resetting the password from instructions I found about updating the user and user_view tables, but so far no luck. So something seems wrong with the initial out-of-the-box setup, but not sure where else to look.
>
> Ideas?
>
> Dan
>
>
> This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
Re: Initial setup admin password not working
Posted by Daniel Wittenberg <dw...@gmail.com>.
I couldn’t remember exactly when I changed it, so I just dropped the cloud, cloud_usage and cloudbridge databases, restarted mysql, re-ran the cloudstack-setup-databases script, restarted everything again, and same error. Should that have done it?
Dan
On Dec 9, 2013, at 12:29 PM, Geoff Higginbottom <ge...@shapeblue.com> wrote:
> Dan, did you bump the ram to > 2GB before or after your first login attempt?
>
> The reason I ask is its the database deploy/upgrade process that runs the first time you try and login which needs the RAM, if you did not have sufficient RAM is would have failed and the databases would not have been deployed correctly.
>
> If you need to start again, just drop the DB schema and then re-deploy the database.
>
> Regards
>
> Geoff Higginbottom
>
> D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581
>
> geoff.higginbottom@shapeblue.com
>
> -----Original Message-----
> From: Daniel Wittenberg [mailto:dwittenberg2008@gmail.com]
> Sent: 09 December 2013 18:17
> To: users@cloudstack.apache.org
> Subject: Initial setup admin password not working
>
> So I've done the install twice thinking I did something wrong the first time, but twice in a row now when I do a fresh install I get the error about the password being incorrect.
>
> WARN [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-1:) The stored password for admin isn't in the right format for this authenticator INFO [cloud.user.AccountManagerImpl] (catalina-exec-1:) User admin is disabled/locked
>
> I read one post that said it had to do with < 2GB of RAM in their case, so I bumped mine from 1 to 4GB and that didn't help, I've tried resetting the password from instructions I found about updating the user and user_view tables, but so far no luck. So something seems wrong with the initial out-of-the-box setup, but not sure where else to look.
>
> Ideas?
>
> Dan
>
>
> This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.
RE: Initial setup admin password not working
Posted by Geoff Higginbottom <ge...@shapeblue.com>.
Dan, did you bump the ram to > 2GB before or after your first login attempt?
The reason I ask is its the database deploy/upgrade process that runs the first time you try and login which needs the RAM, if you did not have sufficient RAM is would have failed and the databases would not have been deployed correctly.
If you need to start again, just drop the DB schema and then re-deploy the database.
Regards
Geoff Higginbottom
D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581
geoff.higginbottom@shapeblue.com
-----Original Message-----
From: Daniel Wittenberg [mailto:dwittenberg2008@gmail.com]
Sent: 09 December 2013 18:17
To: users@cloudstack.apache.org
Subject: Initial setup admin password not working
So I've done the install twice thinking I did something wrong the first time, but twice in a row now when I do a fresh install I get the error about the password being incorrect.
WARN [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-1:) The stored password for admin isn't in the right format for this authenticator INFO [cloud.user.AccountManagerImpl] (catalina-exec-1:) User admin is disabled/locked
I read one post that said it had to do with < 2GB of RAM in their case, so I bumped mine from 1 to 4GB and that didn't help, I've tried resetting the password from instructions I found about updating the user and user_view tables, but so far no luck. So something seems wrong with the initial out-of-the-box setup, but not sure where else to look.
Ideas?
Dan
This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is a company incorporated in India and is operated under license from Shape Blue Ltd. Shape Blue Brasil Consultoria Ltda is a company incorporated in Brasil and is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.