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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/02/21 07:06:56 UTC
[Bug 124278] New: Writer forgets printer setting
https://issues.apache.org/ooo/show_bug.cgi?id=124278
Bug ID: 124278
Issue Type: DEFECT
Summary: Writer forgets printer setting
Product: Writer
Version: 4.0.1
Hardware: All
OS: Windows 8
Status: UNCONFIRMED
Severity: normal
Priority: P3
Component: code
Assignee: issues@openoffice.apache.org
Reporter: jd@cococo.de
CC: issues@openoffice.apache.org
After creating a document without saving it I printed the document with special
parameters for the printer (e.g. high quality ...). Afterwards I changed the
document and pressed the priunter button on the tool bar.
OO forgot the printer parameters just entered before.
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[Bug 124278] Writer forgets printer setting
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124278
--- Comment #2 from hbieker@gmail.com ---
Created attachment 82701
--> https://issues.apache.org/ooo/attachment.cgi?id=82701&action=edit
A00401_Screenshots
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[Bug 124278] Writer forgets printer setting
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124278
--- Comment #3 from hbieker@gmail.com ---
The behavior of the printer settings dialog seems to be inconsistent. On some
systems, the print parameters will save, while on other systems they always
revert back to the defaults. Test cases are shown below.
I have successfully replicated this bug using the following:
OpenOffice 4.0.1 – AOO401m5 (Build:9714) on Windows 7 Home Premium, Version 6.1
(Build 7601: Service Pack 1). Printer: HP Deskjet F4500
Steps to Reproduce (These may vary depending on the printer being used):
0. Start a new OpenOffice Writer document with some random text
1. Click File>Print or CTRL+P
2. Click the Properties button on the General tab, then click the Features tab
(see attachment AOO401_Screenshots).
3. Change the settings shown in the attached screenshot
4. Click OK and print the document
5. Check the printer settings by following steps 1 through 2
Expected Result: The printer settings should retain the changes made during the
first print job
Actual Result: All settings are returned to their defaults with the exception
of the “Print in Grayscale” option
OpenOffice 3.3.0 - OOO330m20 (Build:9567) on Windows 7 Enterprise, Version 6.1
(Build 7601: Service Pack 1). Printer: KONICA MINOLTA C650 Series PCL
Steps to Reproduce (These may vary depending on the printer being used):
0. Start a new OpenOffice Writer document with some random text
1. Click File>Print or CTRL+P
2. Click the Properties button on the General tab, then click the Quality tab
(see attachment OOO330_Screenshots).
3. Change the settings shown in the attached screenshot
4. Click OK and print the document
5. Check the printer settings by following steps 1 through 2
Expected Result: The printer settings should retain the changes made during the
first print job
Actual Result: ALL settings are returned to their defaults
OpenOffice 4.0.1 – AOO401m5 (Build:9714) on Windows 7 Enterprise, Version 6.1
(Build 7601: Service Pack 1). Printer: Dell 5230N
Steps to Reproduce – Similar to those listed above. Changed print setting to
Landscape and it reverted back to Portrait after printing the document.
I was UNABLE to replicate this bug with the following:
OpenOffice 4.0.1 – AOO401m5 (Build:9714) on Windows 7 Enterprise, Version 6.1
(Build 7601: Service Pack 1). Printer: KONICA MINOLTA C650 Series PCL
The same test steps were followed on this machine and the printer setting
changes were always saved after printing.
Follow-up tests and other observations:
*Both MS Word 2007 and 2010 retain the print options changes, while OpenOffice
Writer does not
*Saving the OpenOffice Writer file as .ODT had no impact on the test results
*Making changes to the text in the OpenOffice Writer file before re-printing
had no impact on the test results.
*CTRL+P and File>Print provide the same test results
*I was unable to find any similar bugs in Bugzilla for this problem.
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[Bug 124278] Writer forgets printer setting
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124278
hbieker@gmail.com changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |hbieker@gmail.com
--- Comment #1 from hbieker@gmail.com ---
Created attachment 82700
--> https://issues.apache.org/ooo/attachment.cgi?id=82700&action=edit
OOO330_Screenshots
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[Issue 124278] Writer forgets printer setting
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124278
Edwin Sharp <el...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
CC| |elish@apache.org
Resolution|--- |IRREPRODUCIBLE
--- Comment #4 from Edwin Sharp <el...@apache.org> ---
Printer settings are maintained.
AOO420m1(Build:9800) - Rev. 1586681
Rev.1586681
Win 7
Officejet J6413
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