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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/11/12 01:55:34 UTC

[Issue 125850] New: No colour print output when using postscript printer driver on OS/2

https://issues.apache.org/ooo/show_bug.cgi?id=125850

          Issue ID: 125850
        Issue Type: DEFECT
           Summary: No colour print output when using postscript printer
                    driver on OS/2
           Product: Writer
           Version: 4.1.1
          Hardware: PC
                OS: OS/2
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: printing
          Assignee: issues@openoffice.apache.org
          Reporter: losepete@losepete.plus.com

When printing a document containing coloured text from Writer the coloured text
is printed in greyscale.

The same document printed from OpenOffice 1.1.5 Writer prints in colour.

This suggests there is probably something wrong with the printer output from
AOO4.1.1

My printer is an Epson Stylus Photo RX585 which is a raster printer.

I am using the OS/2 ports of cups2.0, ghostscript9.15 and gutenprint5.2.10 as
my raster-to-postscript-to pdf-to-raster printer "driver".

I posted the problem on an OS/2 specific forum and had a response that suggests
the problem is within the postscript output generated by AOO4.1.1; the response
stated that they had encountered the same problem but when they switched the
printer driver in use to a driver supplied in the IBM OS/2 Omni driver package
there was no problem printing in colour. 

The IBM OS/2 Omni driver is a raster printer driver and, sadly, is too old to
support my printer but the cups "driver" works well for all other apps that I
print from.

Here is the OS/2 forum discussion response mentioned above
http://www.os2world.com/forum/index.php?topic=474.msg5388#msg5388 - scroll up 1
post to see my post.

I do suspect that this is an OS/2 specific problem.

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

--- Comment #6 from losepete <lo...@losepete.plus.com> ---
I tested by printing the same document with printer job properties, effects set
to Grayscale and I can confirm that colour text printed OK.

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

--- Comment #3 from losepete <lo...@losepete.plus.com> ---
Sorry, I have tried adding the attachment OO4_EpsonRX585.PS but bugzilla will
not let me.

I have emailed the bugzilla admin about this problem and hopefully it will get
resolved soon

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

--- Comment #12 from Yuri Dario <yd...@apache.org> ---
It seems that current postscript driver uses color only for first entry of
Color setting in Effects tab.
You can fix the driver issue yourself: grab X:\cups\etc\cups\ppd\RX585.ppd and
look for 

*ColorModel Gray/Grayscale:    "<</cupsColorSpace 0/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"
*ColorModel Black/Inverted Grayscale:    "<</cupsColorSpace 3/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"
*ColorModel RGB/RGB Color:    "<</cupsColorSpace 1/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"
*ColorModel CMY/CMY Color:    "<</cupsColorSpace 4/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"
*ColorModel CMYK/CMYK:    "<</cupsColorSpace 6/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"
*ColorModel KCMY/KCMY:    "<</cupsColorSpace 8/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"

reorder with RGB first

*ColorModel RGB/RGB Color:    "<</cupsColorSpace 1/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"
*ColorModel Gray/Grayscale:    "<</cupsColorSpace 0/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"
*ColorModel Black/Inverted Grayscale:    "<</cupsColorSpace 3/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"
*ColorModel CMY/CMY Color:    "<</cupsColorSpace 4/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"
*ColorModel CMYK/CMYK:    "<</cupsColorSpace 6/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"
*ColorModel KCMY/KCMY:    "<</cupsColorSpace 8/cupsColorOrder
0/cupsBitsPerColor 8/cupsPreferredBitsPerColor 16>>setpagedevice"

and import the PPD again (see instructions included with Alex Taylor PSPRINT
driver).

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

--- Comment #5 from Yuri Dario <yd...@apache.org> ---
I tested it here, and I discovered that AOO inverts the COLOR setting in the
EFFECTS tab (printer job properties). RGB color produces a B/W output and
viceversa.

Could you verify on your installation?

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

Yuri Dario <yd...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |ACCEPTED
     Ever confirmed|0                           |1

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

--- Comment #8 from losepete <lo...@losepete.plus.com> ---
I'm not sure that I fully understand the "it is a driver issue" comment.

AOO4.1.1 is the *only* application that does not print in colour when RGB Color
is selected suggesting that the problem is within the AOO4.1.1 generated
postscript output...

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

--- Comment #13 from Alex Taylor <al...@gmail.com> ---
I added a test fix to PSPRINT, build is here:
http://www.altsan.org/os2/printing/psprint-test-141203.zip
(This addresses the actual printing - I have not yet added a fix for correctly
updating the icon on the settings dialog.) 

Pete reports that it appears to work for him. For full testing this should be
tried on as many different printers which have "ColorModel" in the PPD as
possible.

What this code does is check for the existence of "ColorModel" and simply sets
the colour flag to always be TRUE in that case - the idea being that the
printer itself will handle any colour mode conversion.

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

Yuri Dario <yd...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |ydario@apache.org
             Blocks|                            |118923

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

losepete <lo...@losepete.plus.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |losepete@losepete.plus.com

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

--- Comment #2 from losepete <lo...@losepete.plus.com> ---
Created attachment 84201
  --> https://issues.apache.org/ooo/attachment.cgi?id=84201&action=edit
Postscript output from OO1.1.5 that prints in colour

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

--- Comment #4 from losepete <lo...@losepete.plus.com> ---
Created attachment 84207
  --> https://issues.apache.org/ooo/attachment.cgi?id=84207&action=edit
Postscript output from AOO4.1.1 that prints in greYscale instead of colour

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

Silvan Scherrer <si...@aroa.ch> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |silvan.scherrer@aroa.ch

--- Comment #9 from Silvan Scherrer <si...@aroa.ch> ---
AOO is probably the only application honoring color and black/white output. The
problem is, that the driver inverses those 2 values. You also see that when you
look at the picture beside your color, black/white selection.

It seems that it's only a problem with the ecups driver. We are in contact with
the one who provides this driver.

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

Yuri Dario <yd...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|ACCEPTED                    |RESOLVED
         Resolution|---                         |NOT_AN_ISSUE

--- Comment #7 from Yuri Dario <yd...@apache.org> ---
Closing this ticket since it is a driver issue.

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

--- Comment #10 from losepete <lo...@losepete.plus.com> ---
If I understand you correctly every OS/2 application that prints in colour does
so by accident? - including OO3.1.1 and OO3.2.0

I am using PSPRINT.DRV - a build based on ecups.drv which fixes some ecups.drv
problems - from http://www.altsan.org/os2/printing/index.html#psprint so I will
let Alex, author of psprint, know about this problem

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

--- Comment #1 from losepete <lo...@losepete.plus.com> ---
I have added 2 attachments:-

OO4_EpsonRX585.PS  - the result of using Print to File from AOO4.1.1 Writer;
this is the output that prints colour in greyscale

OO115_EpsonRX585.PS  - the result of using Print to File from OO1.1.5 Writer;
this is the output that prints colour in colour

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[Issue 125850] No colour print output when using postscript printer driver on OS/2

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125850

Alex Taylor <al...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |altsank@gmail.com

--- Comment #11 from Alex Taylor <al...@gmail.com> ---
Could you be more specific about what you believe the driver does wrong?

Certainly I have not experienced any trouble with PSPRINT.DRV printing in
colour vs greyscale from other applications.

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