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Posted to dev@tuscany.apache.org by Mark Combellack <mc...@ubiquity.net> on 2007/07/27 11:53:06 UTC
Unable to create new Jira Issues - get a null pointer
Is anyone else having problems creating new Tuscany Jira bug reports?
I am logged into Tuscany Jira at:
https://issues.apache.org/jira/browse/Tuscany
I've tried creating a new Tuscany issue of type bug and I get the following
error:
System Error
A system error has occurred.
If this problem persists - please notify your JIRA administrator of this
problem.
If you are an administrator, please try submitting this problem via the Support
Request Page
Else, please create a support issue on our support system at
http://support.atlassian.com with the following information:
1. a description of your problem
2. cut & paste the error and system information found below
3. attach the application server log file (
/usr/local/tomcat/tomcat-jira-3.9.1/bin/atlassian-jira.log )
Cause:
java.lang.NullPointerException
Stack Trace: [hide]
java.lang.NullPointerException
Referer URL: https://issues.apache.org/jira/secure/CreateIssue!default.jspa
Build Information:
Uptime: N/A
Edition: Enterprise
Version: 3.9.1
Build Number: 234
Atlassian Partner: null
Installation Type: JIRA Standalone
Server ID: A5KQ-2QAV-T4JA-FDED
Server Information:
Application Server: Apache Tomcat/5.5.20
Servlet Version: 2.4
File Paths:
Location of entityengine.xml:
file:/usr/local/tomcat/tomcat-jira-3.9.1/atlassian-jira/WEB-INF/classes/
entityengine.xml
Location of atlassian-jira.log:
/usr/local/tomcat/tomcat-jira-3.9.1/bin/atlassian-jira.log
Memory Information:
Total Memory: 739 MB
Free Memory: 66 MB
Used Memory: 673 MB
System Information:
System Date: Friday, 27 Jul 2007
System Time: 02:48:24
Current Working Directory: /usr/local/tomcat/tomcat-jira-3.9.1/bin
Java Version: 1.6.0
Java Vendor: Sun Microsystems Inc.
JVM Version: 1.0
JVM Vendor: Sun Microsystems Inc.
JVM Implementation Version: 1.6.0-b105
Java Runtime: Java(TM) SE Runtime Environment
Java VM: Java HotSpot(TM) Server VM
User Name: jira
User Timezone: US/Pacific
User Locale: English (United States)
System Encoding: UTF-8
Operating System: Linux 2.6.15-28-686
OS Architecture: i386
Application Server Container:
Database type: postgres72
Database JNDI address: java:comp/env/jdbc/JiraDS
Database URL: Hidden
Database version: 8.0.7
Database driver: PostgreSQL Native Driver PostgreSQL 8.0 JDBC3 with SSL (build
318)
External user management: OFF
Request Information:
- Request URL: https://issues.apache.org/jira/500page.jsp
- Scheme: https
- Server: issues.apache.org
- Port: 443
- URI: /jira/500page.jsp
- Context Path: /jira
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:
Request Attributes
- javax.servlet.forward.request_uri : /jira/secure/CreateIssue.jspa
- javax.servlet.forward.context_path : /jira
- javax.servlet.forward.servlet_path : /secure/CreateIssue.jspa
- javax.servlet.forward.path_info : /500page.jsp
- os_securityfilter_already_filtered : true
- atlassian.core.seraph.original.url : /secure/CreateIssue.jspa
- javax.servlet.error.servlet_name : action
- javax.servlet.request.key_size : 256
- loginfilter.already.filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@b38e49
- javax.servlet.request.ssl_session :
A5FA39036E2DCCCC3F0184F778855B54B205DA36362A89521874640B276D25BF
- javax.servlet.error.message :
- webwork.result : Value stack =========== ===========
- javax.servlet.request.cipher_suite : DHE-RSA-AES256-SHA
- com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true
- javax.servlet.error.request_uri : /jira/secure/CreateIssue.jspa
- com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true
- jira.webwork.cleanup : false
- javax.servlet.error.status_code : 500
- com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
- __sitemesh__filterapplied : true
- javax.servlet.error.exception : javax.servlet.ServletException
Request Logging
0 log statements generated by this request:
Listeners
- Email Listener (com.atlassian.jira.event.listeners.mail.MailListener)
- Issue Cache Listener
(com.atlassian.jira.event.listeners.cache.IssueCacheListener)
- Issue Index Listener
(com.atlassian.jira.event.listeners.search.IssueIndexListener)
Services
- Comment from Maildir Service
(com.atlassian.jira.service.services.file.FileService)
- Delay: 1 minutes
- Mail Queue Service (com.atlassian.jira.service.services.mail.
MailQueueService)
- Delay: 1 minutes
- Subversion Revision Indexing Service
(com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService)
- Delay: 60 minutes
- VCS Update Service (com.atlassian.jira.service.services.vcs.VcsService)
- Delay: 99999999 minutes
Plugins
- ASF JIRA Customizations 3.5.3 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Admin Menu Sections 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Browse Project Operations Sections 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Charting & Reporting 1.3.6 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Contributions Report Plugin 1.0 - Plugin by SourceLabs
- Enabled
- Current User Status Plugin 1.0.1 - Plugin by SourceLabs
- Enabled
- Custom Field Types & Searchers 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Filter List Plugin 1.0.2 - Plugin by SourceLabs
- Enabled
- Improved HTML Plugin 1.0 - Plugin by SourceLabs
- Enabled
- Issue Operations Plugin 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Issue Tab Panels Plugin 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Issue Views Plugin 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Portlets Plugin 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Preset Filters Sections 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Project List Plugin 1.0.1 - Plugin by SourceLabs
- Enabled
- Project Panels Plugin 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Project Role Actors Plugin 1.0 - Plugin by Atlassian Software Systems
- Enabled
- RPC JIRA Plugin 3.6 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Releases Plugin 2.3 - Plugin by SourceLabs
- Enabled
- Renderer Plugin 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Reports Plugin 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Search Plugin 1.0.1 - Plugin by SourceLabs
- Enabled
- Subversion Plugin 0.9.10 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Top Navigation Bar Sections 1.0 - Plugin by Atlassian Software Systems
- Enabled
- User Navigation Bar Sections 1.0 - Plugin by Atlassian Software Systems
- Enabled
- View Project Operations Sections 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Web Resources Plugin 1.0 - Plugin by Atlassian Software Systems Pty Ltd
- Enabled
- Webwork Plugin 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian Software Systems
- Enabled
- Workflow Plugin 1.0 - Plugin by Atlassian Software Systems
- Enabled
Thanks
Mark
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Re: Unable to create new Jira Issues - get a null pointer
Posted by Mike Edwards <mi...@gmail.com>.
Mark Combellack wrote:
> Mark Combellack <mc...@...> writes:
>
>> Mike Edwards <mike.edwards.inglenook <at> ...> writes:
>>
>>> Mark Combellack wrote:
>>>> Is anyone else having problems creating new Tuscany Jira bug reports?
>>>>
>>>> I am logged into Tuscany Jira at:
>>>> https://issues.apache.org/jira/browse/Tuscany
>>>>
>>>> I've tried creating a new Tuscany issue of type bug and I get the following
>>>> error:
>>>>
>>>> System Error
>>>>
>
> I've just tried creating a Jira issue from home and it works.
>
> Looks like it is a proxy issue from work :-( Time for me to contact our IT
> department.
>
> Mark
Mark,
Ugh, sorry to hear that. Hope that you get it fixed soon.
Homeworking has its upsides ;-)
Yours, Mike.
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Re: Unable to create new Jira Issues - get a null pointer
Posted by Mark Combellack <mc...@ubiquity.net>.
Mark Combellack <mc...@...> writes:
>
> Mike Edwards <mike.edwards.inglenook <at> ...> writes:
>
> >
> > Mark Combellack wrote:
> > > Is anyone else having problems creating new Tuscany Jira bug reports?
> > >
> > > I am logged into Tuscany Jira at:
> > > https://issues.apache.org/jira/browse/Tuscany
> > >
> > > I've tried creating a new Tuscany issue of type bug and I get the following
> > > error:
> > >
> > > System Error
> > >
I've just tried creating a Jira issue from home and it works.
Looks like it is a proxy issue from work :-( Time for me to contact our IT
department.
Mark
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Re: Unable to create new Jira Issues - get a null pointer
Posted by Mark Combellack <mc...@ubiquity.net>.
Mike Edwards <mi...@...> writes:
>
> Mark Combellack wrote:
> > Is anyone else having problems creating new Tuscany Jira bug reports?
> >
> > I am logged into Tuscany Jira at:
> > https://issues.apache.org/jira/browse/Tuscany
> >
> > I've tried creating a new Tuscany issue of type bug and I get the following
> > error:
> >
> > System Error
> >
> Mark,
>
> It is working for me right now - I just created a new Jira report.
>
> Yours, Mike.
>
Thanks Mike for your comments that it is working for you. I have just tried
again and it is still not working. Not sure why.
I have tried:
Firefox on Linux
Firefox and IE on Windows
All produce the same result. I even tried creating a new user account and this
has the same problem.
I'll try it from home when I am not behind a work proxy to see if that solves
the problem.
Thanks,
Mark
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Re: Unable to create new Jira Issues - get a null pointer
Posted by Mike Edwards <mi...@gmail.com>.
Mark Combellack wrote:
> Is anyone else having problems creating new Tuscany Jira bug reports?
>
> I am logged into Tuscany Jira at:
> https://issues.apache.org/jira/browse/Tuscany
>
> I've tried creating a new Tuscany issue of type bug and I get the following
> error:
>
> System Error
>
Mark,
It is working for me right now - I just created a new Jira report.
Yours, Mike.
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