[jira] [Created] (CLOUDSTACK-4837) Unable to Login into UI

["karthikeyan (JIRA)" <ji...@apache.org>]

karthikeyan created CLOUDSTACK-4837:
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             Summary: Unable to Login into UI
                 Key: CLOUDSTACK-4837
                 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-4837
             Project: CloudStack
          Issue Type: Bug
      Security Level: Public (Anyone can view this level - this is the default.)
          Components: UI
            Reporter: karthikeyan
            Priority: Blocker


Hi,

I have installed Cloudstack-4.2 in centOS-6.3. The installation went successful. But after that i cannot able to LOGIN in UI.

Username: admin
Password: password

When i click login button it throws this error,

"Invalid username or password"

If i click the Login button again, then it throws this error,

"Unable to reach management server"

The cloudstack-management service is getting stopped, whenever i try to login into UI

Log Entries:

$ tail -f /var/log/cloudstack/management/management-server.log

2013-10-09 02:22:40,672 DEBUG [cloud.api.ApiServlet] (catalina-exec-2:null) ===START===  10.14.114.205 -- POST  
2013-10-09 02:22:42,832 DEBUG [cloud.user.AccountManagerImpl] (catalina-exec-2:null) Attempting to log in user: admin in domain 1
2013-10-09 02:22:42,836 DEBUG [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
2013-10-09 02:22:44,011 WARN  [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-2:null) The stored password for admin isn't in the right format for this authenticator
2013-10-09 02:22:49,397 DEBUG [server.auth.MD5UserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
2013-10-09 02:22:51,501 DEBUG [server.auth.MD5UserAuthenticator] (catalina-exec-2:null) Password does not match
2013-10-09 02:22:51,612 DEBUG [server.auth.LDAPUserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
2013-10-09 02:22:54,590 DEBUG [server.auth.LDAPUserAuthenticator] (catalina-exec-2:null) LDAP authenticator is not configured.
2013-10-09 02:22:54,632 DEBUG [server.auth.PlainTextUserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
2013-10-09 02:22:55,698 DEBUG [server.auth.PlainTextUserAuthenticator] (catalina-exec-2:null) Password does not match
2013-10-09 02:22:55,717 DEBUG [cloud.user.AccountManagerImpl] (catalina-exec-2:null) Unable to authenticate user with username admin in domain 1
2013-10-09 02:22:56,736 INFO  [cloud.user.AccountManagerImpl] (catalina-exec-2:null) User admin is disabled/locked
2013-10-09 02:22:56,741 DEBUG [cloud.user.AccountManagerImpl] (catalina-exec-2:null) User: admin in domain 1 has failed to log in
2013-10-09 02:22:57,036 DEBUG [cloud.api.ApiServlet] (catalina-exec-2:null) ===END===  10.14.114.205 -- POST  

In management database i found this info,

mysql> use cloud
mysql> select * from user;
+----+--------------------------------------+----------+-------------------+------------+-----------+----------+-------+----------+---------+------------+---------------------+---------+----------+--------------------+---------------+--------------------------+
| id | uuid                                 | username | password          | account_id | firstname | lastname | email | state    | api_key | secret_key | created             | removed | timezone | registration_token | is_registered | incorrect_login_attempts |
+----+--------------------------------------+----------+-------------------+------------+-----------+----------+-------+----------+---------+------------+---------------------+---------+----------+--------------------+---------------+--------------------------+
|  1 | aa8bcc98-3068-11e3-8747-000c2957f30f | system   | 0.910423140889428 |          1 | system    | cloud    | NULL  | enabled  | NULL    | NULL       | 2013-10-09 03:56:24 | NULL    | NULL     | NULL               |             0 |                        0 |
|  2 | aa8daff4-3068-11e3-8747-000c2957f30f | admin    | 0.811178035858253 |          2 | admin     | cloud    | NULL  | disabled | NULL    | NULL       | 2013-10-09 03:56:24 | NULL    | NULL     | NULL               |             0 |                        0 |
+----+--------------------------------------+----------+-------------------+------------+-----------+----------+-------+----------+---------+------------+---------------------+---------+----------+--------------------+---------------+--------------------------+

For admin user, it is showing disabled state.

-Karthikeyan





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