crash reporter question

[Jonathan <jo...@netscape.net>]

I recently experienced a situation where OpenOffice froze completely 
(not even responding to mouse clicks) after I gave the command to print 
(ctrl-P).  I used ctrl-alt-delete to end the application, and then I 
immediately reopened it.  There was no need to recover the document (I 
had not made changes since last saving it), but I followed the 
document-recovery dialog anyway because I wanted to get to the crash 
reporter.

But after completing the document recovery, only the first screen of 
the crash-reporter wizard showed up.  When I closed the already-saved 
document and clicked "next" in the crash-reporting wizard, the wizard 
went away.  Is there a way to submit the incident to the 
crash-reporting database manually?  (This computer is running Windows 
Vista, 32-bit version, service pack 2.  I have attached a copy of the 
report that was generated by the Windows Problem Reports and Solutions 
tool.)

Thanks,
Jonathan

Re: crash reporter question

[Robert Macpherson <rj...@gmail.com>]

Thank you for your info.
I have had a long day for a 70 yr old I will try your recommendation tomorrow while I am fresher. I am doing a case manager course and it took me over 2 weeks to be able to log into the college and on to my site. My knowledge of computers is very limited as I did not get mixed up with them until 2001 so I appreciate all the assistance I receive 
Thank you Rob


Sent from my iPhone

On 21/06/2012, at 18:47, Jonathan <jo...@netscape.net> wrote:

> I recently experienced a situation where OpenOffice froze completely (not even responding to mouse clicks) after I gave the command to print (ctrl-P).  I used ctrl-alt-delete to end the application, and then I immediately reopened it.  There was no need to recover the document (I had not made changes since last saving it), but I followed the document-recovery dialog anyway because I wanted to get to the crash reporter.
> 
> But after completing the document recovery, only the first screen of the crash-reporter wizard showed up.  When I closed the already-saved document and clicked "next" in the crash-reporting wizard, the wizard went away.  Is there a way to submit the incident to the crash-reporting database manually?  (This computer is running Windows Vista, 32-bit version, service pack 2.  I have attached a copy of the report that was generated by the Windows Problem Reports and Solutions tool.)
> 
> Thanks,
> Jonathan
> 
> <Windows error report.txt>
> 
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