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Posted to user@ofbiz.apache.org by Simon Hutchinson <si...@ixxus.co.uk> on 2009/10/08 13:58:14 UTC
Retrying failed authorizations
Hi all,
I have set my store to retry failed authorisations by setting
retryFailedAuths="Y".
This works fine i.e when I force an error with communicating to the
payment gateway then the order is confirmed but with a message
presented that (in my case) read "Problem connecting to payment
processor; we will continue to retry and notify you by email."
What I would like to know is whether there is a job of some kind that
will automatically re-try such failed payments (if so could someone
tell me where this code lives) or whether it is up to me to manually
re-try the payment.
Hope this makes sense.
Kind Regards
Simon Hutchinson
t: +44 (0)20 7033 2333 m: +44 (0)7595 020569 f: +44 (0)20 7033 2330
a: Ixxus Limited, Holywell Centre, 1 Phipp Street, London, EC2A 4PS
United Kingdom. www.ixxus.com <http://www.ixxus.com/>
This message should be regarded as confidential. If you have received
this email in error please notify the sender and destroy it immediately.
Statements of intent shall only become binding when confirmed in hard
copy by an authorised signatory.
RE: Retrying failed authorizations
Posted by Simon Hutchinson <si...@ixxus.co.uk>.
Thanks very much Scott
Si
-----Original Message-----
From: Scott Gray [mailto:scott.gray@hotwaxmedia.com]
Sent: Fri 10/9/2009 12:38 AM
To: user@ofbiz.apache.org
Subject: Re: Retrying failed authorizations
There is a scheduled service that takes care of it, something like
retryFailedAuths. You should see an entry for it in Webtools ->
Service Engine Tools -> Job List
Regards
Scott
HotWax Media
http://www.hotwaxmedia.com
On 9/10/2009, at 12:58 AM, Simon Hutchinson wrote:
> Hi all,
>
> I have set my store to retry failed authorisations by setting
> retryFailedAuths="Y".
>
> This works fine i.e when I force an error with communicating to the
> payment gateway then the order is confirmed but with a message
> presented that (in my case) read "Problem connecting to payment
> processor; we will continue to retry and notify you by email."
>
> What I would like to know is whether there is a job of some kind
> that will automatically re-try such failed payments (if so could
> someone tell me where this code lives) or whether it is up to me to
> manually re-try the payment.
>
> Hope this makes sense.
> Kind Regards
>
> Simon Hutchinson
>
> t: +44 (0)20 7033 2333 m: +44 (0)7595 020569 f: +44 (0)20 7033 2330
> a: Ixxus Limited, Holywell Centre, 1 Phipp Street, London, EC2A 4PS
> United Kingdom. www.ixxus.com <http://www.ixxus.com/>
>
> This message should be regarded as confidential. If you have received
> this email in error please notify the sender and destroy it
> immediately.
> Statements of intent shall only become binding when confirmed in hard
> copy by an authorised signatory.
>
>
>
>
>
Re: Retrying failed authorizations
Posted by Scott Gray <sc...@hotwaxmedia.com>.
There is a scheduled service that takes care of it, something like
retryFailedAuths. You should see an entry for it in Webtools ->
Service Engine Tools -> Job List
Regards
Scott
HotWax Media
http://www.hotwaxmedia.com
On 9/10/2009, at 12:58 AM, Simon Hutchinson wrote:
> Hi all,
>
> I have set my store to retry failed authorisations by setting
> retryFailedAuths="Y".
>
> This works fine i.e when I force an error with communicating to the
> payment gateway then the order is confirmed but with a message
> presented that (in my case) read "Problem connecting to payment
> processor; we will continue to retry and notify you by email."
>
> What I would like to know is whether there is a job of some kind
> that will automatically re-try such failed payments (if so could
> someone tell me where this code lives) or whether it is up to me to
> manually re-try the payment.
>
> Hope this makes sense.
> Kind Regards
>
> Simon Hutchinson
>
> t: +44 (0)20 7033 2333 m: +44 (0)7595 020569 f: +44 (0)20 7033 2330
> a: Ixxus Limited, Holywell Centre, 1 Phipp Street, London, EC2A 4PS
> United Kingdom. www.ixxus.com <http://www.ixxus.com/>
>
> This message should be regarded as confidential. If you have received
> this email in error please notify the sender and destroy it
> immediately.
> Statements of intent shall only become binding when confirmed in hard
> copy by an authorised signatory.
>
>
>
>
>