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Posted to user@ofbiz.apache.org by Simon Hutchinson <si...@ixxus.co.uk> on 2009/10/08 13:58:14 UTC

Retrying failed authorizations

Hi all,

I have set my store to retry failed authorisations by setting  
retryFailedAuths="Y".

This works fine i.e when I force an error with communicating to the  
payment gateway then the order is confirmed but with a message  
presented that (in my case) read "Problem connecting to payment  
processor; we will continue to retry and notify you by email."

What I would like to know is whether there is a job of some kind that  
will automatically re-try such failed payments (if so could someone  
tell me where this code lives) or whether it is up to me to manually  
re-try the payment.

Hope this makes sense.
Kind Regards

Simon Hutchinson

t: +44 (0)20 7033 2333  m: +44 (0)7595 020569  f: +44 (0)20 7033 2330
a:   Ixxus Limited, Holywell Centre, 1 Phipp Street, London, EC2A 4PS
United Kingdom.  www.ixxus.com <http://www.ixxus.com/>

This message should be regarded as confidential. If you have received
this email in error please notify the sender and destroy it immediately.
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RE: Retrying failed authorizations

Posted by Simon Hutchinson <si...@ixxus.co.uk>.
Thanks very much Scott

Si

-----Original Message-----
From: Scott Gray [mailto:scott.gray@hotwaxmedia.com]
Sent: Fri 10/9/2009 12:38 AM
To: user@ofbiz.apache.org
Subject: Re: Retrying failed authorizations
 
There is a scheduled service that takes care of it, something like  
retryFailedAuths.  You should see an entry for it in Webtools ->  
Service Engine Tools -> Job List

Regards
Scott

HotWax Media
http://www.hotwaxmedia.com

On 9/10/2009, at 12:58 AM, Simon Hutchinson wrote:

> Hi all,
>
> I have set my store to retry failed authorisations by setting  
> retryFailedAuths="Y".
>
> This works fine i.e when I force an error with communicating to the  
> payment gateway then the order is confirmed but with a message  
> presented that (in my case) read "Problem connecting to payment  
> processor; we will continue to retry and notify you by email."
>
> What I would like to know is whether there is a job of some kind  
> that will automatically re-try such failed payments (if so could  
> someone tell me where this code lives) or whether it is up to me to  
> manually re-try the payment.
>
> Hope this makes sense.
> Kind Regards
>
> Simon Hutchinson
>
> t: +44 (0)20 7033 2333  m: +44 (0)7595 020569  f: +44 (0)20 7033 2330
> a:   Ixxus Limited, Holywell Centre, 1 Phipp Street, London, EC2A 4PS
> United Kingdom.  www.ixxus.com <http://www.ixxus.com/>
>
> This message should be regarded as confidential. If you have received
> this email in error please notify the sender and destroy it  
> immediately.
> Statements of intent shall only become binding when confirmed in hard
> copy by an authorised signatory.
>
>
>
>
>



Re: Retrying failed authorizations

Posted by Scott Gray <sc...@hotwaxmedia.com>.
There is a scheduled service that takes care of it, something like  
retryFailedAuths.  You should see an entry for it in Webtools ->  
Service Engine Tools -> Job List

Regards
Scott

HotWax Media
http://www.hotwaxmedia.com

On 9/10/2009, at 12:58 AM, Simon Hutchinson wrote:

> Hi all,
>
> I have set my store to retry failed authorisations by setting  
> retryFailedAuths="Y".
>
> This works fine i.e when I force an error with communicating to the  
> payment gateway then the order is confirmed but with a message  
> presented that (in my case) read "Problem connecting to payment  
> processor; we will continue to retry and notify you by email."
>
> What I would like to know is whether there is a job of some kind  
> that will automatically re-try such failed payments (if so could  
> someone tell me where this code lives) or whether it is up to me to  
> manually re-try the payment.
>
> Hope this makes sense.
> Kind Regards
>
> Simon Hutchinson
>
> t: +44 (0)20 7033 2333  m: +44 (0)7595 020569  f: +44 (0)20 7033 2330
> a:   Ixxus Limited, Holywell Centre, 1 Phipp Street, London, EC2A 4PS
> United Kingdom.  www.ixxus.com <http://www.ixxus.com/>
>
> This message should be regarded as confidential. If you have received
> this email in error please notify the sender and destroy it  
> immediately.
> Statements of intent shall only become binding when confirmed in hard
> copy by an authorised signatory.
>
>
>
>
>