You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/09/27 17:00:07 UTC
[Bug 121127] New: Writer crashes exporting this document to PDF
https://issues.apache.org/ooo/show_bug.cgi?id=121127
Priority: P3
Bug ID: 121127
Assignee: ooo-issues@incubator.apache.org
Summary: Writer crashes exporting this document to PDF
Severity: normal
Issue Type: DEFECT
Classification: Application
OS: All
Reporter: matthew.bugzilla@epoq.co.uk
Hardware: All
Status: UNCONFIRMED
Version: AOO 3.4.1
Component: save-export
Product: word processor
Created attachment 79659
--> https://issues.apache.org/ooo/attachment.cgi?id=79659&action=edit
Document that causes Writer to crash on export to PDF
Open the attached document, click File, Export as PDF, Export: Writer crashes.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
Diego Valle Rosado <di...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |diegogvallerosado@gmail.com
--- Comment #9 from Diego Valle Rosado <di...@gmail.com> ---
I reproduce on Win 7 using AOO 3.4.1 and AOO 4.0 and I dind't have problems.The
file was exported to PDF successfully.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
Daniel <lo...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |lossless2aac@gmail.com
--- Comment #15 from Daniel <lo...@gmail.com> ---
Maybe is fonts installed in system. I get the same error in Windows 8, but just
before install Office 2013 (with her fonts) then the problem dissapear.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
--- Comment #18 from Andre <aw...@googlemail.com> ---
Have a better stack. Maybe a GraphiteWinLayout object is created for a bad
HDC.
ntdll.dll!RtlImageNtHeader() + 0x92f bytes
[Frames below may be incorrect and/or missing, no symbols loaded for
ntdll.dll]
ntdll.dll!RtlImageNtHeader() + 0xb6a bytes
ntdll.dll!RtlpNtEnumerateSubKey() + 0x41ed bytes
ntdll.dll!RtlUlonglongByteSwap() + 0xda2e bytes
ntdll.dll!RtlImageNtHeader() + 0xb6a bytes
msvcr90.dll!malloc() + 0x79 bytes
msvcr90.dll!operator new() + 0x1f bytes
vcl.dll!gr3ooo::FontFace::InitFontFace() + 0x26 bytes C++
vcl.dll!gr3ooo::FontFace::GetFontFace() + 0xdc bytes C++
vcl.dll!gr3ooo::Font::initialiseFontFace() + 0x57 bytes C++
vcl.dll!gr3ooo::Font::fontFace() + 0x14 bytes C++
vcl.dll!gr3ooo::Font::NumberOfLanguages() + 0x17 bytes C++
vcl.dll!gr3ooo::Font::EndLanguage() + 0xb bytes C++
vcl.dll!gr3ooo::Font::getSupportedLanguages() + 0x3e bytes C++
> vcl.dll!grutils::GrFeatureParser::setLang(gr3ooo::Font & font, const std::basic_string<char,std::char_traits<char>,std::allocator<char> > & lang) Line 140 C++
vcl.dll!grutils::GrFeatureParser::GrFeatureParser(gr3ooo::Font & font,
std::basic_string<char,std::char_traits<char>,std::allocator<char> > lang)
Line 53 C++
vcl.dll!GraphiteWinLayout::GraphiteWinLayout(HDC__ * hDC, const
ImplWinFontData & rWFD, ImplWinFontEntry & rWFE) Line 2850 + 0x51 bytes C++
vcl.dll!WinSalGraphics::GetTextLayout(ImplLayoutArgs & rArgs, int
nFallbackLevel) Line 3047 + 0x36 bytes C++
vcl.dll!OutputDevice::ImplGlyphFallbackLayout(SalLayout * pSalLayout,
ImplLayoutArgs & rLayoutArgs) Line 6193 + 0x27 bytes C++
vcl.dll!OutputDevice::ImplLayout(const String & rOrigStr, unsigned short
nMinIndex, unsigned short nLen, const Point & rLogicalPos, long nLogicalWidth,
const long * pDXArray, bool bFilter) Line 6068 + 0x13 bytes C++
vcl.dll!OutputDevice::GetTextArray(const String & rStr, long * pDXAry,
unsigned short nIndex, unsigned short nLen) Line 5725 + 0x29 bytes C++
sw.dll!SwFmtINetFmt::PutValue() + 0x6f8b bytes
sw.dll!SwTxtNode::HasPageNumberField() + 0x20cd bytes
sw.dll!SwTableCellInfo::~SwTableCellInfo() + 0x12ed8 bytes
sw.dll!SwTableCellInfo::~SwTableCellInfo() + 0x1778f bytes
sw.dll!SwTxtNode::GetScalingOfSelectedText() + 0x97b7 bytes
sw.dll!SwTxtNode::GetScalingOfSelectedText() + 0x17fc7 bytes
sw.dll!SwTxtNode::GetScalingOfSelectedText() + 0x8808 bytes
sw.dll!SwTableCellInfo::~SwTableCellInfo() + 0x1470f bytes
sw.dll!SwFlyFrmFmt::MakeGraphic() + 0x4de7 bytes
sw.dll!SwFlyFrmFmt::MakeGraphic() + 0x4de7 bytes
sw.dll!SwFlyFrmFmt::MakeGraphic() + 0x47c1 bytes
sw.dll!ViewShell::PrintOrPDFExport() + 0x254 bytes
sw.dll!SwXTextDocument::render() + 0x41c bytes
pdffilter.dll!PDFExport::ExportSelection() + 0x30b bytes C++
pdffilter.dll!PDFExport::Export() + 0x2021 bytes C++
pdffilter.dll!PDFFilter::implExport() + 0xa0b bytes C++
pdffilter.dll!PDFFilter::filter() + 0x26 bytes C++
sfx.dll!SfxObjectShell::ExportTo() + 0x65e bytes
sfx.dll!SfxObjectShell::SaveTo_Impl() + 0x12e4 bytes
sfx.dll!SfxObjectShell::PreDoSaveAs_Impl() + 0x258 bytes
sfx.dll!SfxObjectShell::CommonSaveAs_Impl() + 0x531 bytes
sfx.dll!SfxObjectShell::APISaveAs_Impl() + 0x255 bytes
sfx.dll!SfxBaseModel::impl_store() + 0x976 bytes
sfx.dll!SfxBaseModel::storeToURL() + 0xac bytes
...
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
qtle1@asu.edu changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |qtle1@asu.edu
--- Comment #2 from qtle1@asu.edu ---
I was unable to reproduce the bug on Windows 7 Ultimate SP1 with
AOO341m1(Build: 9593) Rev. 1372282.
I followed your steps:
1) Open attached file (‘rotated floral heart bullet.odt’) with AOO.
2) Click ‘File’
3) Click ‘Export as PDF’
4) Leave default settings and click ‘Export’
My result: Writer did not crash and the file was exported to PDF successfully.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
--- Comment #10 from matthewk <ma...@epoq.co.uk> ---
It's failing in Windows XP Pro SP3.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
Armin Le Grand <Ar...@me.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |hdu@apache.org
--- Comment #16 from Armin Le Grand <Ar...@me.com> ---
ALG: When it has to do with fonts, I'll add HDU to CC.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
rrashid@asu.edu changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |rrashid@asu.edu
--- Comment #5 from rrashid@asu.edu ---
I was unable to reproduce the same results as the original poster
I was able to export the file to PDF successfuly
Current build: Windows 7 64 bit, Open office aoo-3.4.1
Steps taken:
1) downloaded the attached document with the text written as "Test"
2) opened the attached document with the open office write
3) click file export to PDF for the document
4) export was successful
5) I was able to open up the exported document successfully.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
Andre <aw...@googlemail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |awf.aoo@googlemail.com
--- Comment #17 from Andre <aw...@googlemail.com> ---
I was able to reproduce this crash on Windows7, 64bit. Just in case this is
not easy to reproduce, I add the stack:
ntdll.dll!NtRaiseException() + 0x12 bytes
[Frames below may be incorrect and/or missing, no symbols loaded for
ntdll.dll]
msvcr90.dll!_CxxThrowException() + 0x48 bytes
msvcr90.dll!operator new() + 0x64 bytes
vcl.dll!std::_Container_base_aux_alloc_real<std::allocator<Link>
>::operator=() + 0x3f3 bytes
vcl.dll!BitmapBuffer::BitmapBuffer() + 0x3fb4 bytes
vcl.dll!BitmapBuffer::BitmapBuffer() + 0x41f1 bytes
vcl.dll!FontSubsetInfo::operator=() + 0x175bf bytes
vcl.dll!GetMirroredChar() + 0x1c59 bytes
vcl.dll!GetMirroredChar() + 0x20ca bytes
vcl.dll!OutputDevice::ImplGlyphFallbackLayout() + 0x35 bytes
vcl.dll!OutputDevice::ImplLayout() + 0x2bf bytes
vcl.dll!OutputDevice::GetTextArray() + 0xae bytes
sw.dll!SwFmtINetFmt::PutValue() + 0x7030 bytes
sw.dll!SwTxtNode::HasPageNumberField() + 0x20cd bytes
sw.dll!SwTableCellInfo::~SwTableCellInfo() + 0x12ed8 bytes
sw.dll!SwTableCellInfo::~SwTableCellInfo() + 0x1778f bytes
sw.dll!SwTxtNode::GetScalingOfSelectedText() + 0x97b7 bytes
sw.dll!SwTxtNode::GetScalingOfSelectedText() + 0x17fc7 bytes
sw.dll!SwTxtNode::GetScalingOfSelectedText() + 0x8808 bytes
sw.dll!SwTableCellInfo::~SwTableCellInfo() + 0x1470f bytes
sw.dll!SwFlyFrmFmt::MakeGraphic() + 0x4de7 bytes
sw.dll!SwFlyFrmFmt::MakeGraphic() + 0x4de7 bytes
sw.dll!SwFlyFrmFmt::MakeGraphic() + 0x47c1 bytes
sw.dll!ViewShell::PrintOrPDFExport() + 0x254 bytes
sw.dll!SwXTextDocument::render() + 0x41c bytes
pdffilter.dll!PDFExport::ExportSelection() + 0x30b bytes C++
pdffilter.dll!PDFExport::Export() + 0x2021 bytes C++
pdffilter.dll!PDFFilter::implExport() + 0xa0b bytes C++
pdffilter.dll!PDFFilter::filter() + 0x26 bytes C++
sfx.dll!SfxObjectShell::ExportTo() + 0x65e bytes
sfx.dll!SfxObjectShell::SaveTo_Impl() + 0x12e4 bytes
sfx.dll!SfxObjectShell::PreDoSaveAs_Impl() + 0x258 bytes
sfx.dll!SfxObjectShell::CommonSaveAs_Impl() + 0x531 bytes
sfx.dll!SfxObjectShell::APISaveAs_Impl() + 0x255 bytes
sfx.dll!SfxBaseModel::impl_store() + 0x976 bytes
sfx.dll!SfxBaseModel::storeToURL() + 0xac bytes
sfx.dll!SfxFrameDescriptor::~SfxFrameDescriptor() + 0x7151 bytes
sfx.dll!SfxObjectShell::ExecFile_Impl() + 0x1472 bytes
sfx.dll!SfxObjectShell::SignScriptingContent() + 0xd0 bytes
sfx.dll!SfxDispatcher::Call_Impl() + 0x254 bytes
sfx.dll!SfxDispatcher::_Execute() + 0xb9 bytes
sfx.dll!SfxBindings::Execute_Impl() + 0x337 bytes
sfx.dll!SfxShell::SetVerbs() + 0x5ec4 bytes
sfx.dll!SfxShell::SetVerbs() + 0x61e0 bytes
fwk.dll!component_getFactory() + 0x7de65 bytes
fwk.dll!component_getFactory() + 0x7ee0f bytes
tl.dll!Link::Call() + 0x11 bytes
vcl.dll!Menu::Select() + 0x4b bytes
vcl.dll!Menu::ImplCallSelect() + 0x9 bytes
tl.dll!Link::Call() + 0x11 bytes
vcl.dll!Window::LinkStubImplAsyncFocusHdl() + 0x418 bytes
vcl.dll!WorkWindow::IsPresentationMode() + 0xe6 bytes
vcl.dll!ImageList::`default constructor closure'() + 0x30da bytes
vcl.dll!ImageList::`default constructor closure'() + 0x91be bytes
vcl.dll!ImageList::`default constructor closure'() + 0x93d0 bytes
user32.dll!gapfnScSendMessage() + 0x332 bytes
user32.dll!GetThreadDesktop() + 0xd7 bytes
user32.dll!CharPrevW() + 0x138 bytes
user32.dll!DispatchMessageW() + 0xf bytes
vcl.dll!Application::EndYield() + 0x1a9 bytes
vcl.dll!AutoTimer::~AutoTimer() + 0x5cb bytes
vcl.dll!AutoTimer::~AutoTimer() + 0x635 bytes
vcl.dll!AutoTimer::~AutoTimer() + 0x726 bytes
vcl.dll!Application::Abort() + 0x55 bytes
vcl.dll!Application::Yield() + 0xd bytes
vcl.dll!Application::Execute() + 0x24 bytes
vcl.dll!DeInitVCL() + 0x540 bytes
vcl.dll!SVMain() + 0x1c bytes
> sofficeapp.dll!soffice_main() Line 47 C++
soffice.bin!01381034()
soffice.bin!01381055()
soffice.bin!0138120e()
kernel32.dll!BaseThreadInitThunk() + 0x12 bytes
ntdll.dll!RtlInitializeExceptionChain() + 0x63 bytes
ntdll.dll!RtlInitializeExceptionChain() + 0x36 bytes
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
Armin Le Grand <Ar...@me.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |Armin.Le.Grand@me.com
--- Comment #12 from Armin Le Grand <Ar...@me.com> ---
ALG: No crash with current trunk version on win7.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
--- Comment #13 from Armin Le Grand <Ar...@me.com> ---
ALG: No crash with current trunk version on Mac
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
Victor <vi...@me.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |victor.girotto@me.com
--- Comment #1 from Victor <vi...@me.com> ---
I was unable to reproduce the bug on Mac OS X 10.8.2, AOO341m1 Build 9593
1372282.
I tried the following steps:
1) Downloaded the attached file
2) Opened it on AOO
3) File > Export as PDF (with several different options):
- All pages
- Page range: 1
- PDF/A-1a: Checked and Unchecked
- Tagged PDF: Checked and Unchecked
- Create PDF form: Checked and Unchecked, with different combinations of its
options
- Export Bookmarks: Checked and Unchecked
- Export Comments: Checked and Unchecked
- Export Auto Inserted blank pages
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
Chris <th...@hotmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |the5thdimension@hotmail.com
--- Comment #3 from Chris <th...@hotmail.com> ---
Using the given file, I was able to replicate this bug running in Windows 7.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
--- Comment #8 from matthewk <ma...@epoq.co.uk> ---
Created attachment 80610
--> https://issues.apache.org/ooo/attachment.cgi?id=80610&action=edit
Screenshot of OOo crash dialog.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
Spencer Prost <sp...@asu.edu> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |sprost@asu.edu
--- Comment #4 from Spencer Prost <sp...@asu.edu> ---
I was unable to reproduce the bug on Windows 8 (RTM build), AOO341m
(Build:9593) - Rev. 1372282.
I attempted the following steps:
1.) Downloaded attachment (.odt file)
2.) Opened it in AOO Writer
3.) Clicked File --> Export as PDF
4.) I attempted to save as FDF / PDF
5.) I attempted to save as PDF/A-1a
6.) I attempted to save as Tagged PDF
7.) I attempted to save as All Pages and Page Rage : 1
The result from each of these different combinations of attempts was that the
PDF was successfully created without the Writer application crashing.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
hdu@apache.org changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords|needmoreinfo |
Status|CONFIRMED |ACCEPTED
Developer|--- |moderate
Difficulty| |
Assignee|issues@openoffice.apache.or |hdu@apache.org
|g |
--- Comment #20 from hdu@apache.org ---
Taking: I seems there is a problem with text layout on windows for non-native
fonts.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
--- Comment #19 from Armin Le Grand <Ar...@me.com> ---
ALG: Tried again, could still not reproduce. Looked at some code (guided by the
stacks), saw nothing which directly jumped at me.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
fanyuzhen@gmail.com changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |fanyuzhen@gmail.com
Flags| |4.0.0_release_blocker?
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
Rob Weir <ro...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Assignee|ladymariu@gmail.com |issues@openoffice.apache.or
| |g
QA Contact| |ladymariu@gmail.com
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
--- Comment #14 from Rob Weir <ro...@apache.org> ---
No crash with AOO 3.4.1 on Windows 7 (32-bit)
Looking at the comments it looks like we're getting different results, even
with the same OS versions.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
Rob Weir <ro...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Assignee|issues@openoffice.apache.or |ladymariu@gmail.com
|g |
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
DanielAlvaro <jd...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |needmoreinfo
CC| |jdaniel.alvaro@gmail.com
--- Comment #7 from DanielAlvaro <jd...@gmail.com> ---
Hello,
Can you attach an image with this problem? because I was unable to reproduce
the bug.
Regards
Daniel Alvaro
--
You are receiving this mail because:
You are the assignee for the bug.
4.0.0_release_blocker granted: [Bug 121127] Writer crashes exporting
this document to PDF
Posted by bu...@apache.org.
jsc@apache.org has granted fanyuzhen@gmail.com's request for
4.0.0_release_blocker:
Bug 121127: Writer crashes exporting this document to PDF
https://issues.apache.org/ooo/show_bug.cgi?id=121127
------- Additional Comments from jsc@apache.org
grant showstopper flag, fix available
[Bug 121127] Writer crashes exporting this document to PDF
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121127
DanielAlvaro <jd...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |CONFIRMED
Ever confirmed|0 |1
--- Comment #11 from DanielAlvaro <jd...@gmail.com> ---
Reproduced with win. xp in virtual box,The document crashes.
--
You are receiving this mail because:
You are the assignee for the bug.