You are viewing a plain text version of this content. The canonical link for it is here.
Posted to dev@lucene.apache.org by Shawn Heisey <ap...@elyograg.org> on 2018/05/09 16:29:19 UTC
Note in Jira directing users to other resources for support
I opened the following issue with Infra:
https://issues.apache.org/jira/browse/INFRA-16507
This is a request to have Jira display a note to users who create issues
on our projects, asking them to discuss their problem via appropriate
support channels before they create a ticket.
Just after I clicked the "create" button I realized that I probably
should have discussed it with the group first. I do see the irony! I
hope it's an idea everyone can get behind.
Thanks,
Shawn
---------------------------------------------------------------------
To unsubscribe, e-mail: dev-unsubscribe@lucene.apache.org
For additional commands, e-mail: dev-help@lucene.apache.org
Re: Note in Jira directing users to other resources for support
Posted by Erick Erickson <er...@gmail.com>.
+1
On Wed, May 9, 2018 at 1:33 PM, David Smiley <da...@gmail.com> wrote:
> +1 nice
>
> On Wed, May 9, 2018 at 3:09 PM Jan Høydahl <ja...@cominvent.com> wrote:
>>
>> +1
>>
>> Sendt fra min iPhone
>>
>> 9. mai 2018 kl. 18:48 skrev Cassandra Targett <ca...@gmail.com>:
>>
>> +1. Good idea, thanks.
>>
>> On Wed, May 9, 2018 at 11:29 AM Shawn Heisey <ap...@elyograg.org> wrote:
>>>
>>> I opened the following issue with Infra:
>>>
>>> https://issues.apache.org/jira/browse/INFRA-16507
>>>
>>> This is a request to have Jira display a note to users who create issues
>>> on our projects, asking them to discuss their problem via appropriate
>>> support channels before they create a ticket.
>>>
>>> Just after I clicked the "create" button I realized that I probably
>>> should have discussed it with the group first. I do see the irony! I
>>> hope it's an idea everyone can get behind.
>>>
>>> Thanks,
>>> Shawn
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@lucene.apache.org
>>> For additional commands, e-mail: dev-help@lucene.apache.org
>>>
> --
> Lucene/Solr Search Committer, Consultant, Developer, Author, Speaker
> LinkedIn: http://linkedin.com/in/davidwsmiley | Book:
> http://www.solrenterprisesearchserver.com
---------------------------------------------------------------------
To unsubscribe, e-mail: dev-unsubscribe@lucene.apache.org
For additional commands, e-mail: dev-help@lucene.apache.org
Re: Note in Jira directing users to other resources for support
Posted by David Smiley <da...@gmail.com>.
+1 nice
On Wed, May 9, 2018 at 3:09 PM Jan Høydahl <ja...@cominvent.com> wrote:
> +1
>
> Sendt fra min iPhone
>
> 9. mai 2018 kl. 18:48 skrev Cassandra Targett <ca...@gmail.com>:
>
> +1. Good idea, thanks.
>
> On Wed, May 9, 2018 at 11:29 AM Shawn Heisey <ap...@elyograg.org> wrote:
>
>> I opened the following issue with Infra:
>>
>> https://issues.apache.org/jira/browse/INFRA-16507
>>
>> This is a request to have Jira display a note to users who create issues
>> on our projects, asking them to discuss their problem via appropriate
>> support channels before they create a ticket.
>>
>> Just after I clicked the "create" button I realized that I probably
>> should have discussed it with the group first. I do see the irony! I
>> hope it's an idea everyone can get behind.
>>
>> Thanks,
>> Shawn
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@lucene.apache.org
>> For additional commands, e-mail: dev-help@lucene.apache.org
>>
>> --
Lucene/Solr Search Committer, Consultant, Developer, Author, Speaker
LinkedIn: http://linkedin.com/in/davidwsmiley | Book:
http://www.solrenterprisesearchserver.com
Re: Note in Jira directing users to other resources for support
Posted by Jan Høydahl <ja...@cominvent.com>.
+1
Sendt fra min iPhone
> 9. mai 2018 kl. 18:48 skrev Cassandra Targett <ca...@gmail.com>:
>
> +1. Good idea, thanks.
>
>> On Wed, May 9, 2018 at 11:29 AM Shawn Heisey <ap...@elyograg.org> wrote:
>> I opened the following issue with Infra:
>>
>> https://issues.apache.org/jira/browse/INFRA-16507
>>
>> This is a request to have Jira display a note to users who create issues
>> on our projects, asking them to discuss their problem via appropriate
>> support channels before they create a ticket.
>>
>> Just after I clicked the "create" button I realized that I probably
>> should have discussed it with the group first. I do see the irony! I
>> hope it's an idea everyone can get behind.
>>
>> Thanks,
>> Shawn
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@lucene.apache.org
>> For additional commands, e-mail: dev-help@lucene.apache.org
>>
Re: Note in Jira directing users to other resources for support
Posted by Cassandra Targett <ca...@gmail.com>.
+1. Good idea, thanks.
On Wed, May 9, 2018 at 11:29 AM Shawn Heisey <ap...@elyograg.org> wrote:
> I opened the following issue with Infra:
>
> https://issues.apache.org/jira/browse/INFRA-16507
>
> This is a request to have Jira display a note to users who create issues
> on our projects, asking them to discuss their problem via appropriate
> support channels before they create a ticket.
>
> Just after I clicked the "create" button I realized that I probably
> should have discussed it with the group first. I do see the irony! I
> hope it's an idea everyone can get behind.
>
> Thanks,
> Shawn
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@lucene.apache.org
> For additional commands, e-mail: dev-help@lucene.apache.org
>
>