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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/09/24 16:13:06 UTC

[Bug 123341] New: Writer crashes on entering unicode characters not included in selected font

https://issues.apache.org/ooo/show_bug.cgi?id=123341

            Bug ID: 123341
        Issue Type: DEFECT
           Summary: Writer crashes on entering unicode characters not
                    included in selected font
           Product: Writer
           Version: 4.0.0
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: blocker
          Priority: P3
         Component: editing
          Assignee: issues@openoffice.apache.org
          Reporter: hospes@arcor.de
                CC: issues@openoffice.apache.org

Hello,

I recently had "some" crashes with Writer (just the program, latest version) as
I entered some Unicode text/characters (with no delay - no chance to save).

[System]
AMD Phenom II X4 840, 3.2GHz, 8 GB RAM
Windows 7 Prof. x64
AOO 4.0.0

Meanwhile I found that the trouble lies in entering (key stroke/paste)
characters - in my case Cyrillic and Arabian ones - which are not
included/supported by the currently selected font. This also happens when I
change the font to one that does not have this/these characters. 
On the other hand there's no trouble with characters that are beyond the
ASCII/ANSI character set (256++) but which are included in the selected font
(e.g. Turkish, French).
Generally, I can't experience failures with fonts that support/include those
characters (e.g. "Arial Unicode MS").

I thought this might be a serious and noteworthy problem. 
Please excuse when it already has been posted - I'm brand new in here.

Jens

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[Bug 123341] Writer crashes on entering unicode characters not included in selected font

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123341

--- Comment #8 from Jens <ho...@arcor.de> ---
(In reply to Edwin Sharp from comment #7)
> Windows 7 Home Premium Service Pack 1 64-bit.

Hmmm. I've got Windows 7 Professional x64 SP1, all latest updates installed.
But I guess "Professional" can't make such a difference.

What about Java? I've got
Oracle 1.7.0_25 (x64+x86)
Sun 1.6.0_43 (x86)
Sun 1.6.0_22 (x86)

Before you ask: there was an issue with another prog which still needed v6.

Well, I run out of ideas.

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[Bug 123341] Writer crashes on entering unicode characters not included in selected font

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123341

Edwin Sharp <el...@mail-page.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |elish@mail-page.com

--- Comment #1 from Edwin Sharp <el...@mail-page.com> ---
Please share exact characters causing crash.

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[Bug 123341] Writer crashes on entering unicode characters not included in selected font

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123341

--- Comment #3 from Edwin Sharp <el...@mail-page.com> ---
No crash with Rev. 1525015 Debian.

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[Bug 123341] Writer crashes on entering unicode characters not included in selected font

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123341

--- Comment #4 from Jens <ho...@arcor.de> ---
(In reply to Edwin Sharp from comment #3)
> No crash with Rev. 1525015 Debian.

Well, fine for Debian users!
OK then, I will change from Win7 to Debian ... 

Seriously, have you considered that fonts on Linux/Debian are quite different
from those on Windows and also its handling - not to speak of that completely
different Writer binaries?

In fact Windows can handle missing glyphs in font tables by filling these gaps
using replacement fonts. But I presume that this functionality is ignored in
OpenOffice/Writer (well at least since version 4 - cause I never had this
before) due to platform exchangeability issues.

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[Bug 123341] Writer crashes on entering unicode characters not included in selected font

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123341

--- Comment #10 from Jens <ho...@arcor.de> ---
(In reply to Edwin Sharp from comment #9)
> Java 7 Update 40.
> 
> Can you please try 4.0.1?
> https://cwiki.apache.org/confluence/display/OOOUSERS/
> Development+Snapshot+Builds

I updated Java and downloaded 4.0.1 to install it later (no time today).
Should I install the SDK 4.0.1 too (am using 4.0.0)?

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[Bug 123341] Writer crashes on entering unicode characters not included in selected font

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123341

--- Comment #7 from Edwin Sharp <el...@mail-page.com> ---
Windows 7 Home Premium Service Pack 1 64-bit.

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[Bug 123341] Writer crashes on entering unicode characters not included in selected font

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123341

Edwin Sharp <el...@mail-page.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #5 from Edwin Sharp <el...@mail-page.com> ---
No crash with Rev. 1523756 Win 7.

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[Bug 123341] Writer crashes on entering unicode characters not included in selected font

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123341

--- Comment #6 from Jens <ho...@arcor.de> ---
(In reply to Edwin Sharp from comment #5)
> No crash with Rev. 1523756 Win 7.

Win 7 *x64* ?

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[Bug 123341] Writer crashes on entering unicode characters not included in selected font

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123341

--- Comment #11 from Edwin Sharp <el...@mail-page.com> ---
No need.
If you see appropriate, change status to "reopened" if problem persists in
4.0.1.

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[Bug 123341] Writer crashes on entering unicode characters not included in selected font

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123341

--- Comment #9 from Edwin Sharp <el...@mail-page.com> ---
Java 7 Update 40.

Can you please try 4.0.1?
https://cwiki.apache.org/confluence/display/OOOUSERS/Development+Snapshot+Builds

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[Bug 123341] Writer crashes on entering unicode characters not included in selected font

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123341

--- Comment #2 from Jens <ho...@arcor.de> ---
(In reply to Edwin Sharp from comment #1)
> Please share exact characters causing crash.

Well, as I wrote the problem lies in characters not contained in the selected
font table. But anyway:

fontname: "Gabriele Light Ribbon" (TTF) or "Trebuchet MS" (OTF)

crash causing text:
пόмощь сеть (Cyrillic)
شبكة مساعدة (Arabian)

non crash causing text:
Réseau d l'Aide (French)
Yardım Ağ Örgüsü (Turkish)

The same text with fontname "Arial Unicode MS" (OTF) or "Tahoma" (OTF) causes
no crash.

I really didn't try to reproduce this error with all non-listed characters in
all fonts.

<!> Sorry, if not everything will be transmitted properly. I used the
copy/paste functions.

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