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Posted to users@openoffice.apache.org by joan zlotnick <jo...@me.com> on 2017/01/20 01:38:00 UTC
Re: Technical support
> On Jan 19, 2017, at 8:33 PM, joan zlotnick <jo...@me.com> wrote:
>
> Message on my screen says, “Either another instance of OpenOffice.org is accessing your personal setting or your personal settings are locked. Simultaneous access can lead to inconsistencies in your personal settings. Before continuing you should make sure user ‘joan zlotnick’ closes OpenOffice on host ‘joan’s MacBookAir.home.”
With an important deadline coming up, I need to speak with technical support staff to help me fix this problem ASAP. Please send me phone contact immediately. This matter is urgent.
Many thanks,
Joan Zlotnik
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Fwd: Re: Technical support
Posted by Martin Groenescheij <Ma...@Groenescheij.COM>.
Forwarded to OP
-------- Forwarded Message --------
Subject: Re: Technical support
Date: Fri, 20 Jan 2017 21:23:38 +1100
From: Martin Groenescheij <Ma...@Groenescheij.COM>
Reply-To: Martin@Groenescheij.COM
To: users@openoffice.apache.org
CC: Martin@Groenescheij.COM
On 20/01/17 12:38 PM, joan zlotnick wrote:
>> On Jan 19, 2017, at 8:33 PM, joan zlotnick <jo...@me.com> wrote:
>>
>> Message on my screen says, “Either another instance of OpenOffice.org is accessing your personal setting or your personal settings are locked. Simultaneous access can lead to inconsistencies in your personal settings. Before continuing you should make sure user ‘joan zlotnick’ closes OpenOffice on host ‘joan’s MacBookAir.home.”
The message tells you that there is a lock file. Under Windows (I have
no Mac) you find this in:
C:\user\{user name}\AppData\Roaming\OpenOffice\4
> With an important deadline coming up, I need to speak with technical support staff to help me fix this problem ASAP. Please send me phone contact immediately. This matter is urgent.
OpenOffice is an Open Source application which is maintained by
volunteers, there is no support staff.
On this mailing list you get support from users like you.
>
> Many thanks,
> Joan Zlotnik
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: users-help@openoffice.apache.org
>
>
Re: Fwd: Re: Technical support
Posted by Larry Gusaas <la...@gmail.com>.
On 2017-01-20, 4:25 AM Martin Groenescheij wrote concerning "Fwd: Re: Technical support":
> On 20/01/17 12:38 PM, joan zlotnick wrote:
>>> On Jan 19, 2017, at 8:33 PM, joan zlotnick <jo...@me.com> wrote:
>>>
>>> Message on my screen says, “Either another instance of OpenOffice.org is accessing your
>>> personal setting or your personal settings are locked. Simultaneous access can lead to
>>> inconsistencies in your personal settings. Before continuing you should make sure user
>>> ‘joan zlotnick’ closes OpenOffice on host ‘joan’s MacBookAir.home.”
>
> The message tells you that there is a lock file. Under Windows (I have
> no Mac) you find this in:
> C:\user\{user name}\AppData\Roaming\OpenOffice\4
The lock file is hidden on Macs. They are usually removed when you restart your Mac. The system
files are hidden on Macs. Several ways to reveal them.
a) Use Terminal. See https://discussions.apple.com/thread/47 ... 0&tstart=0
b) Use a third party app such as TinkerTool which gives access to many hidden Mac functions.
http://www.bresink.com/osx/0TinkerTool/details.html
>> With an important deadline coming up, I need to speak with technical support staff to help
>> me fix this problem ASAP. Please send me phone contact immediately. This matter is urgent.
>
> OpenOffice is an Open Source application which is maintained by
> volunteers, there is no support staff.
> On this mailing list you get support from users like you.
>
>>
>> Many thanks,
>> Joan Zlotnik
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: users-help@openoffice.apache.org
--
As a courtesy I have sent a copy of this reply to you as well as to the mailing list. Do Not
reply to me personally but just to the list at <us...@openoffice.apache.org> - replies to my
personal email address will be ignored.
Since you are not subscribed to this list you may not see all the replies to your query.To
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For user support you can also use The OpenOffice.org Community Forum
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_________________________________
Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
Website: http://larry-gusaas.com
"An artist is never ahead of his time but most people are far behind theirs." - Edgard Varese
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Re: Technical support
Posted by Martin Groenescheij <Ma...@Groenescheij.COM>.
On 20/01/17 12:38 PM, joan zlotnick wrote:
>> On Jan 19, 2017, at 8:33 PM, joan zlotnick <jo...@me.com> wrote:
>>
>> Message on my screen says, “Either another instance of OpenOffice.org is accessing your personal setting or your personal settings are locked. Simultaneous access can lead to inconsistencies in your personal settings. Before continuing you should make sure user ‘joan zlotnick’ closes OpenOffice on host ‘joan’s MacBookAir.home.”
The message tells you that there is a lock file. Under Windows (I have
no Mac) you find this in:
C:\user\{user name}\AppData\Roaming\OpenOffice\4
> With an important deadline coming up, I need to speak with technical support staff to help me fix this problem ASAP. Please send me phone contact immediately. This matter is urgent.
OpenOffice is an Open Source application which is maintained by
volunteers, there is no support staff.
On this mailing list you get support from users like you.
>
> Many thanks,
> Joan Zlotnik
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: users-help@openoffice.apache.org
>
>
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