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Posted to dev@ofbiz.apache.org by Anil Patel <an...@hotwaxsystems.com> on 2026/06/19 11:53:38 UTC
[DISCUSS] OFBIZ-3951 — Help system and portlets — still relevant?
Hi all,
We'd like to get community input on a long-standing open issue:
https://issues.apache.org/jira/browse/OFBIZ-3951
The issue reports that when a screen uses portlets, the Help system
displays the portlet's internal ID rather than the visible screen label,
which is confusing to end users.
This is a UX concern rather than a functional bug, and the issue has had
only one comment in 14 years. The Help system in OFBiz appears to see
limited usage and maintenance activity overall.
If anyone actively uses the Help system and considers this a real pain
point, or is willing to work on a fix, please speak up. Otherwise we'd like
to close this issue and let someone reopen it if interest returns.
Thanks and Regards
Anil Patel
CEO
HotWax Systems
http://www.hotwaxsystems.com
Cell: + 1 509 398 3120
Re: [DISCUSS] OFBIZ-3951 — Help system and portlets — still relevant?
Posted by Anil Patel <an...@hotwaxsystems.com>.
Got it, thanks.
Thanks and Regards
Anil Patel
CEO
HotWax Systems
http://www.hotwaxsystems.com
Cell: + 1 509 398 3120
On Tue, Jun 30, 2026 at 6:00 PM Jacopo Cappellato <
jacopo.cappellato@gmail.com> wrote:
> Hi Anil,
>
> No, I was not suggesting to keep the ticket open until a vote is cast. My
> comment was more general and addressed to the whole community to get more
> focus on housekeeping tasks.
>
> Regards,
> Jacopo
>
>
> Il Mar 30 Giu 2026, 13:41 Anil Patel <an...@hotwaxsystems.com> ha
> scritto:
>
> > Japoco,
> >
> > Are you suggesting, we should call for a vote before closing such issues?
> >
> > I am asking because I am currently focused on the oldest reported bugs.
> You
> > may see many more similar emails :)
> >
> >
> > Thanks and Regards
> > Anil Patel
> > CEO
> > HotWax Systems
> > http://www.hotwaxsystems.com
> > Cell: + 1 509 398 3120
> >
> >
> > On Tue, Jun 30, 2026 at 3:18 PM Jacopo Cappellato <
> > jacopo.cappellato@gmail.com> wrote:
> >
> > > Hi Anil,
> > >
> > > I agree with the proposed direction and with closing this stale ticket.
> > >
> > > That said, in general, I would like to see the community become more
> > > proactive around this kind of “stale feature” situation. In
> > > particular, it could be valuable to explicitly surface discussions and
> > > votes when assessing whether rarely used and/or poorly maintained
> > > features should be kept or retired. This would help us systematically
> > > decide when to remove functionality from the codebase as part of
> > > ongoing housekeeping, reducing maintenance cost and improving the
> > > overall quality and focus of OFBiz.
> > >
> > > Thanks,
> > > Jacopo
> > >
> > > On Tue, Jun 30, 2026 at 10:58 AM Anil Patel
> > > <an...@hotwaxsystems.com> wrote:
> > > >
> > > > Hi all,
> > > >
> > > > No responses in 11 days. Taking that as confirmation that the Help
> > system
> > > > with portlets is not a priority for the community at this time.
> > > >
> > > > Closing OFBIZ-3951 as "Won't Fix." Easy to reopen if someone wants to
> > > take
> > > > it on.
> > > >
> > > > Thanks and Regards
> > > > Anil Patel
> > > > CEO
> > > > HotWax Systems
> > > > http://www.hotwaxsystems.com
> > > > Cell: + 1 509 398 3120
> > > >
> > > >
> > > > On Fri, Jun 19, 2026 at 5:23 PM Anil Patel <
> > anil.patel@hotwaxsystems.com
> > > >
> > > > wrote:
> > > >
> > > > > Hi all,
> > > > >
> > > > > We'd like to get community input on a long-standing open issue:
> > > > > https://issues.apache.org/jira/browse/OFBIZ-3951
> > > > >
> > > > > The issue reports that when a screen uses portlets, the Help system
> > > > > displays the portlet's internal ID rather than the visible screen
> > > label,
> > > > > which is confusing to end users.
> > > > >
> > > > > This is a UX concern rather than a functional bug, and the issue
> has
> > > had
> > > > > only one comment in 14 years. The Help system in OFBiz appears to
> see
> > > > > limited usage and maintenance activity overall.
> > > > >
> > > > > If anyone actively uses the Help system and considers this a real
> > pain
> > > > > point, or is willing to work on a fix, please speak up. Otherwise
> > we'd
> > > like
> > > > > to close this issue and let someone reopen it if interest returns.
> > > > >
> > > > > Thanks and Regards
> > > > > Anil Patel
> > > > > CEO
> > > > > HotWax Systems
> > > > > http://www.hotwaxsystems.com
> > > > > Cell: + 1 509 398 3120
> > > > >
> > >
> >
>
Re: [DISCUSS] OFBIZ-3951 — Help system and portlets — still relevant?
Posted by Jacopo Cappellato <ja...@gmail.com>.
Hi Anil,
No, I was not suggesting to keep the ticket open until a vote is cast. My
comment was more general and addressed to the whole community to get more
focus on housekeeping tasks.
Regards,
Jacopo
Il Mar 30 Giu 2026, 13:41 Anil Patel <an...@hotwaxsystems.com> ha
scritto:
> Japoco,
>
> Are you suggesting, we should call for a vote before closing such issues?
>
> I am asking because I am currently focused on the oldest reported bugs. You
> may see many more similar emails :)
>
>
> Thanks and Regards
> Anil Patel
> CEO
> HotWax Systems
> http://www.hotwaxsystems.com
> Cell: + 1 509 398 3120
>
>
> On Tue, Jun 30, 2026 at 3:18 PM Jacopo Cappellato <
> jacopo.cappellato@gmail.com> wrote:
>
> > Hi Anil,
> >
> > I agree with the proposed direction and with closing this stale ticket.
> >
> > That said, in general, I would like to see the community become more
> > proactive around this kind of “stale feature” situation. In
> > particular, it could be valuable to explicitly surface discussions and
> > votes when assessing whether rarely used and/or poorly maintained
> > features should be kept or retired. This would help us systematically
> > decide when to remove functionality from the codebase as part of
> > ongoing housekeeping, reducing maintenance cost and improving the
> > overall quality and focus of OFBiz.
> >
> > Thanks,
> > Jacopo
> >
> > On Tue, Jun 30, 2026 at 10:58 AM Anil Patel
> > <an...@hotwaxsystems.com> wrote:
> > >
> > > Hi all,
> > >
> > > No responses in 11 days. Taking that as confirmation that the Help
> system
> > > with portlets is not a priority for the community at this time.
> > >
> > > Closing OFBIZ-3951 as "Won't Fix." Easy to reopen if someone wants to
> > take
> > > it on.
> > >
> > > Thanks and Regards
> > > Anil Patel
> > > CEO
> > > HotWax Systems
> > > http://www.hotwaxsystems.com
> > > Cell: + 1 509 398 3120
> > >
> > >
> > > On Fri, Jun 19, 2026 at 5:23 PM Anil Patel <
> anil.patel@hotwaxsystems.com
> > >
> > > wrote:
> > >
> > > > Hi all,
> > > >
> > > > We'd like to get community input on a long-standing open issue:
> > > > https://issues.apache.org/jira/browse/OFBIZ-3951
> > > >
> > > > The issue reports that when a screen uses portlets, the Help system
> > > > displays the portlet's internal ID rather than the visible screen
> > label,
> > > > which is confusing to end users.
> > > >
> > > > This is a UX concern rather than a functional bug, and the issue has
> > had
> > > > only one comment in 14 years. The Help system in OFBiz appears to see
> > > > limited usage and maintenance activity overall.
> > > >
> > > > If anyone actively uses the Help system and considers this a real
> pain
> > > > point, or is willing to work on a fix, please speak up. Otherwise
> we'd
> > like
> > > > to close this issue and let someone reopen it if interest returns.
> > > >
> > > > Thanks and Regards
> > > > Anil Patel
> > > > CEO
> > > > HotWax Systems
> > > > http://www.hotwaxsystems.com
> > > > Cell: + 1 509 398 3120
> > > >
> >
>
Re: [DISCUSS] OFBIZ-3951 — Help system and portlets — still relevant?
Posted by Anil Patel <an...@hotwaxsystems.com>.
Japoco,
Are you suggesting, we should call for a vote before closing such issues?
I am asking because I am currently focused on the oldest reported bugs. You
may see many more similar emails :)
Thanks and Regards
Anil Patel
CEO
HotWax Systems
http://www.hotwaxsystems.com
Cell: + 1 509 398 3120
On Tue, Jun 30, 2026 at 3:18 PM Jacopo Cappellato <
jacopo.cappellato@gmail.com> wrote:
> Hi Anil,
>
> I agree with the proposed direction and with closing this stale ticket.
>
> That said, in general, I would like to see the community become more
> proactive around this kind of “stale feature” situation. In
> particular, it could be valuable to explicitly surface discussions and
> votes when assessing whether rarely used and/or poorly maintained
> features should be kept or retired. This would help us systematically
> decide when to remove functionality from the codebase as part of
> ongoing housekeeping, reducing maintenance cost and improving the
> overall quality and focus of OFBiz.
>
> Thanks,
> Jacopo
>
> On Tue, Jun 30, 2026 at 10:58 AM Anil Patel
> <an...@hotwaxsystems.com> wrote:
> >
> > Hi all,
> >
> > No responses in 11 days. Taking that as confirmation that the Help system
> > with portlets is not a priority for the community at this time.
> >
> > Closing OFBIZ-3951 as "Won't Fix." Easy to reopen if someone wants to
> take
> > it on.
> >
> > Thanks and Regards
> > Anil Patel
> > CEO
> > HotWax Systems
> > http://www.hotwaxsystems.com
> > Cell: + 1 509 398 3120
> >
> >
> > On Fri, Jun 19, 2026 at 5:23 PM Anil Patel <anil.patel@hotwaxsystems.com
> >
> > wrote:
> >
> > > Hi all,
> > >
> > > We'd like to get community input on a long-standing open issue:
> > > https://issues.apache.org/jira/browse/OFBIZ-3951
> > >
> > > The issue reports that when a screen uses portlets, the Help system
> > > displays the portlet's internal ID rather than the visible screen
> label,
> > > which is confusing to end users.
> > >
> > > This is a UX concern rather than a functional bug, and the issue has
> had
> > > only one comment in 14 years. The Help system in OFBiz appears to see
> > > limited usage and maintenance activity overall.
> > >
> > > If anyone actively uses the Help system and considers this a real pain
> > > point, or is willing to work on a fix, please speak up. Otherwise we'd
> like
> > > to close this issue and let someone reopen it if interest returns.
> > >
> > > Thanks and Regards
> > > Anil Patel
> > > CEO
> > > HotWax Systems
> > > http://www.hotwaxsystems.com
> > > Cell: + 1 509 398 3120
> > >
>
Re: [DISCUSS] OFBIZ-3951 — Help system and portlets — still relevant?
Posted by Jacopo Cappellato <ja...@gmail.com>.
Hi Anil,
I agree with the proposed direction and with closing this stale ticket.
That said, in general, I would like to see the community become more
proactive around this kind of “stale feature” situation. In
particular, it could be valuable to explicitly surface discussions and
votes when assessing whether rarely used and/or poorly maintained
features should be kept or retired. This would help us systematically
decide when to remove functionality from the codebase as part of
ongoing housekeeping, reducing maintenance cost and improving the
overall quality and focus of OFBiz.
Thanks,
Jacopo
On Tue, Jun 30, 2026 at 10:58 AM Anil Patel
<an...@hotwaxsystems.com> wrote:
>
> Hi all,
>
> No responses in 11 days. Taking that as confirmation that the Help system
> with portlets is not a priority for the community at this time.
>
> Closing OFBIZ-3951 as "Won't Fix." Easy to reopen if someone wants to take
> it on.
>
> Thanks and Regards
> Anil Patel
> CEO
> HotWax Systems
> http://www.hotwaxsystems.com
> Cell: + 1 509 398 3120
>
>
> On Fri, Jun 19, 2026 at 5:23 PM Anil Patel <an...@hotwaxsystems.com>
> wrote:
>
> > Hi all,
> >
> > We'd like to get community input on a long-standing open issue:
> > https://issues.apache.org/jira/browse/OFBIZ-3951
> >
> > The issue reports that when a screen uses portlets, the Help system
> > displays the portlet's internal ID rather than the visible screen label,
> > which is confusing to end users.
> >
> > This is a UX concern rather than a functional bug, and the issue has had
> > only one comment in 14 years. The Help system in OFBiz appears to see
> > limited usage and maintenance activity overall.
> >
> > If anyone actively uses the Help system and considers this a real pain
> > point, or is willing to work on a fix, please speak up. Otherwise we'd like
> > to close this issue and let someone reopen it if interest returns.
> >
> > Thanks and Regards
> > Anil Patel
> > CEO
> > HotWax Systems
> > http://www.hotwaxsystems.com
> > Cell: + 1 509 398 3120
> >
Re: [DISCUSS] OFBIZ-3951 — Help system and portlets — still relevant?
Posted by Anil Patel <an...@hotwaxsystems.com>.
Hi all,
No responses in 11 days. Taking that as confirmation that the Help system
with portlets is not a priority for the community at this time.
Closing OFBIZ-3951 as "Won't Fix." Easy to reopen if someone wants to take
it on.
Thanks and Regards
Anil Patel
CEO
HotWax Systems
http://www.hotwaxsystems.com
Cell: + 1 509 398 3120
On Fri, Jun 19, 2026 at 5:23 PM Anil Patel <an...@hotwaxsystems.com>
wrote:
> Hi all,
>
> We'd like to get community input on a long-standing open issue:
> https://issues.apache.org/jira/browse/OFBIZ-3951
>
> The issue reports that when a screen uses portlets, the Help system
> displays the portlet's internal ID rather than the visible screen label,
> which is confusing to end users.
>
> This is a UX concern rather than a functional bug, and the issue has had
> only one comment in 14 years. The Help system in OFBiz appears to see
> limited usage and maintenance activity overall.
>
> If anyone actively uses the Help system and considers this a real pain
> point, or is willing to work on a fix, please speak up. Otherwise we'd like
> to close this issue and let someone reopen it if interest returns.
>
> Thanks and Regards
> Anil Patel
> CEO
> HotWax Systems
> http://www.hotwaxsystems.com
> Cell: + 1 509 398 3120
>
Re: [DISCUSS] OFBIZ-3951 — Help system and portlets — still relevant?
Posted by Anil Patel <an...@hotwaxsystems.com>.
Hi all,
No responses in 11 days. Taking that as confirmation that the Help system
with portlets is not a priority for the community at this time.
Closing OFBIZ-3951 as "Won't Fix." Easy to reopen if someone wants to take
it on.
Thanks and Regards
Anil Patel
CEO
HotWax Systems
http://www.hotwaxsystems.com
Cell: + 1 509 398 3120
On Fri, Jun 19, 2026 at 5:23 PM Anil Patel <an...@hotwaxsystems.com>
wrote:
> Hi all,
>
> We'd like to get community input on a long-standing open issue:
> https://issues.apache.org/jira/browse/OFBIZ-3951
>
> The issue reports that when a screen uses portlets, the Help system
> displays the portlet's internal ID rather than the visible screen label,
> which is confusing to end users.
>
> This is a UX concern rather than a functional bug, and the issue has had
> only one comment in 14 years. The Help system in OFBiz appears to see
> limited usage and maintenance activity overall.
>
> If anyone actively uses the Help system and considers this a real pain
> point, or is willing to work on a fix, please speak up. Otherwise we'd like
> to close this issue and let someone reopen it if interest returns.
>
> Thanks and Regards
> Anil Patel
> CEO
> HotWax Systems
> http://www.hotwaxsystems.com
> Cell: + 1 509 398 3120
>