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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/06/27 00:08:16 UTC

[Issue 127014] New: no default printer found

https://bz.apache.org/ooo/show_bug.cgi?id=127014

          Issue ID: 127014
        Issue Type: DEFECT
           Summary: no default printer found
           Product: Writer
           Version: 4.1.2
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: printing
          Assignee: issues@openoffice.apache.org
          Reporter: grandmajed@yahoo.com

Created attachment 85590
  --> https://bz.apache.org/ooo/attachment.cgi?id=85590&action=edit
dialog box called capture.PNG

I keep trying to print a document and nothing prints.

I checked heading called "file", "view printer settings" and that is when I get
the message that no default printer found.  However, when you click on "ok" a
dialog box shows up that says my hp deskjet 932C is the default printer and is
"ready".(see attachment called capture)

  I just installed Windows 10. I checked on the hp website and this old printer
still is supported for Windows 10.  I made sure that the driver is up to date. 
If you need the error logs, let me know and I will attempt to attach.
Please advise.

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[Issue 127014] no default printer found

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127014

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 127014] no default printer found

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127014

--- Comment #1 from Jane <gr...@yahoo.com> ---
I hope my comments came through o.k.!

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[Issue 127014] no default printer found

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127014

Jane <gr...@yahoo.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Hardware|All                         |PC
                 OS|All                         |Windows 10

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[Issue 127014] no default printer found

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127014

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |NOT_AN_ISSUE
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |oooforum@free.fr

--- Comment #2 from oooforum (fr) <oo...@free.fr> ---
For me, this is not an issue but a problem depending of your system.
In a first time, run Windows 10 in safe-mode and try to print since AOO.

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
future.

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